Nokia Lumia :: 800 - Loose Screen And Phone Shutting Down After Every Charge
Aug 8, 2012
I've recently gotten the Lumia 800. Although it is fairly new - a month old - it has been giving problems: a loose screen, a battery bug (maybe?) and the phone shutting down after every charge. Firstly, I am certain that the screen is locked in place and is not able to fidgit when force is applied. Since last week, I've realised that the bottom of the screen, where the capacitive buttons are, is shaky. It is not visible, but you can literally feel the screen moving from left to right - this isn't normal, right? Secondly, ever since I updated my phone, my phone has not been able to show me the actually battery life, it only shows me a ? the screen.
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Mar 22, 2012
This is the second 710 that have the same issue. The back cover around power button is starting getting loose after a week or 2 of usage. If I push the area slightly with my finger, it makes light noise. It is fatal problem but very annoying.The reason might be the plastic cover is not strong enough to stick to the phone body.
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Jul 3, 2014
My phone was running hot, so I decided to shut it down to cool. Instead of shutting down, though, it rebooted. When it was done, I waited a minute, and tried again. Reboot. Again. Reboot. Finally, decided to try a soft reset and that seemed to fix it. This isn't the first time it decided not to shutdown and restarted instead, but first time it did it three times in a row. At least the soft reset worked. 1520 on 8.1 DP -- hoping the "official" rollout takes care of these little issues.
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Apr 26, 2015
I have a Lumia 1020 for about 11 months now and today it stopped charging. If I try to turn on the phone, I can see the low battery indicator. Then the phone will proceed to turn off after a few seconds. I have tried a soft reset by holding down power and volume down at the same time. I can feel a small vibration after 6 seconds of doing this, but otherwise nothing happens. I have tried 2 different chargers, as well as connecting to the USB in the computer.
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Nov 22, 2010
I brought my Vivaz a while ago. The display somehow had a loose connection so it went back to the shop. A while later I got it back, but it started to do this annoying thing, not turning on and it went very slow, but I assume thats because the memory card was almost full. Well, now when I want to turn it on, the white "sony ericsson" screen comes up and a little vibration, and nothing more. When I set it to charge, the red light and the "sony ericsson" screen comes, but after a while I still cant turn it on. When I set it to my computer nothing happens but it "charges" again and the little charge icon never comes up when it charges either. Just the screen I have mentioned and the little red light in the side of the phone.
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May 30, 2014
I've tried charging my Nokia 1020 for 8 hours with no luck. After that I tried the 2 key and 3 key reset with no luck as well. I tried to plug it up to my computer but I got nothing there either. I am getting no indication that its charging and I'm starting to think I'm out of options. Is there anything else I can try? This just basically happened out of the blue, I turned it off and now it doesn't want to come back on at all...
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Jan 13, 2015
Is there a way of turning off Tune in Radio short of shutting your phone off or throwing it against a wall because so far I haven't been able to find it.
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Jun 26, 2012
About a week ago, I bought a Lumia 900 and it has gone off on its own accord everyday since I bought it at least once. I have tried to replicate the problem, no luck. I hard reset my phone, it got worse.
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Mar 18, 2015
I have a 1320 that I got brand new back on Black Friday from Cricket. The problem is after it has been on for a while, the wireless and/or bluetooth or both shutoff. When I bring the status bar down, the wireless icon and/or the bluetooth icon will be cleared out and not active. If I try to turn it back on, nothing happens, the icons stay black. I reboot and usually that fixes it but not always. Sometimes I have to reboot it a couple of times.
Also my phone sometimes reboots when I'm using the GPS to track my bike rides when the phone is in my bag. I know that because when I get to the end of my ride and check the app, Cyclometer, it stays "it has been shut off, do you want to resume" or something to that effect and then I resume it and a portion of my ride is missing from when it apparently has rebooted. I also have had it reboot on me in the middle of something that doesn't happen often.
My phone is on 8.1 and has no more pending updates. this is eating up my data plan because I normally use wireless at home. I also can't use my bluetooth speaker while riding because if I connect my bluetooth speaker to my phone, the bluetooth will shut off after about 15-25 minutes of use. It first starts to become somewhat intermittent for couple of minutes then bluetooth shuts off altogether.
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Nov 6, 2012
I bought my lumia 920 yesterday and while it charges in my car with an USB charging adapter it doesn't so with the delivered ac charger! The curios thing is, my old lumia 900 gets charged with the same one... What can i do?
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Jul 24, 2010
I am posting this thread for a friend who is having some serious issues with her BB 9700. It is a phone that was purchased from TMOBILE that was unlocked so that she can use with her Service provider. During this week gone, she plugged her bb into her PC and an error came up. the PC asked if to fix the error or contnue without scanning. She selected the latter. Then yesterday, when she plugged her phone in to charge it immediately shut off. After putting it back on she plugged it in again to charge and the same thing happened again. Since then, she is unable open her pictures in her media folder- She can only preview it.Also when she tries to send a picture via BBM she only sees two of the pictures that she has on her phone and is unable to select any of them to send to a contact.She also isn't able to change her profile picture in BBM.She has done countless battery pulls and the issues stated still exists. she was however able to charge her phone without it shutting down this morning. But all other issues mentioned still exists.She is running the OS that came with her Phone 5.0.0.330. She had an issue with her Phone previously and when she took it into our service provider they had to downgrade her OS back to stock for it to function properly.If anyone has any solution to the problems stated please reply to this post. Any help would be deeply appreciated. If anyone has had a similar problem and was able to fix it please let me know what u did. Also if anyone has any solutions that they think may help please let me know.
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Nov 22, 2012
I am using Nokia Lumia 710 phone and when I am on call and if I want to perform some operations like (this is just an example.) "putting call on HOLD" then phone screen is going off and on .... sometimes I am not even able to perform any options
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Aug 21, 2014
I bought an iPhone 4s in November 2013. The phone is through Sprint. (didn't know if that made a difference or not.) In the past 7 months the phones apps have been opening & shutting right down, the app might stay on for 2 minutes if you're lucky. It started out with my Facebook app shutting down, then it progressed to other apps & the repeated random shutdowns have been getting worse. The phone itself overheats without even being plugged into the charger. The Safari is now beginning to close randomly. I called my carrier & they said that they could run a diagnostics test on my phone to see what's making it do what it's doing. Since the phone has been shutting down & randomly shutting apps off for over 7 months, they've ruled out the option of it being a bad software through Apple.
Info:
iPhone 4S, iOS 7.1.2
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May 22, 2014
My phone was working very well since my purchase in November and suddenly after downloading an update for the Realtor app it wont charge! I've uninstalled and it still will not charge. The windows icon actually just started flashing and now the phone is completely dead.
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Jul 3, 2010
I recently purchased a Sony Xperia Z5 premium dual, apparently the volume button is very loose and the screen freezes sometimes.
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Jun 4, 2015
My Nokia Lumia 1020 will not load up the display when i unlock my phone. It happened after i updated it to the Windows 10 preview build. I can only access the drag down bar and the settings on it. also i can take phone calls. but i cant interact with the display itself whatsoever.
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Apr 19, 2012
Have Iphone 3G. The plastic sheet over the screen is inclined to lifet and blobs of air bubbles are appearing beneath. I can rub them out (expel the air), but I need to refix the plastic sheet firmly and safely.
Info:
iPhone 3G
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Jun 5, 2014
I loaded software on my pc – pc was stolen – all info is on my phone but not new pc. New pc has a different name and now phone will not sync and keep current info, I don’t want to lose my data on phone. I have changed my password many times – if I use new password in Itunes store on pc it works but will not work on phone. Apple ID is different on phone.Â
Info:
iPhone 4S, iOS 7.1.1
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Mar 28, 2012
I want to know if its ok for me to go to sleep and leave my Lumia 800 phone charging. It will be fully charged in 2 hours (when I am sleeping) but I want to know if its ok for me to leave it plugged until I wake up 8 hours later. Will this affect my battery, or is it ok.
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Nov 26, 2011
had my phone for 3 days now, i noticed that charging it was kinda annoying from a dead phone, last night it died and i was going to do a full charge cycle, i put it on change before i went to bed, it vibrated to say its connect and i left it, woke up this morning unplugged and it wouldnt turn on so i left it a couple of minutes and tryed again still nothing, i tried plugging it to my computer and it came up saying i need some drivers and need to format the phone i ignored it, the battery symbol came up then the vodafone screen left it for a while then tried turning it on again and nothing just black, not vibes or nothing, now i dont even get a vibe when i plug it into my my computer or power source....
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Dec 9, 2012
Just the other day my Lumia 920 stopped charging when placed on awireless charging plate. I have placed it on multiple plates, and while it will turn the device on as if it is powering the device, and the light on the plate turns on, it does not actually charge. Rebooting has not fixed it.
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Nov 25, 2015
I just picked up two new nokia icons off ebay.. it was listed as new at least.. came in a box etc..
If i plug it in to charge.. it charges at about 1% per hour if that.. turn the screen on and it drops several percent,. use it unplugged and it rapidly discharges maybe 15% or more in a very short period of time.
Im guessing i got a bad batch?
Its very odd that both phones exhibit the same behavior.. and just for kicks i left 8.1 on one and put 10 on the other.
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Dec 26, 2012
So she has had the phone for a month and from what i know, it worked fine no issues. ATT forgot to order her a wireless charger so they finally did and used it for the first time last night. Not sure how long she charged, but after chargine, the phone did not work and she could not boot the phone.
I asked her to ry to do a soft reset by holding the volume and middle button, the phone vibrates after 10 seconds, but it shoes a blue screen. I asked her to do a hard reset wiping everything and starting frrom factory, same thing happens with a blue screen coming on and nothing else.
Im not certain if she had the update either, i doubt she has the update. Is there a way to get this phone up and running or will i have to do a warranty exchange?
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Sep 16, 2012
About Nokia Lumia 800, how much time a battery charge lasts in these situations:
1) Phone active but not used (switch on, screen light off)
2) Phone not active (switch off)A battery charge of my Nokia Lumia 800, with moderate usage, lasts only 24-48 hours.Is it normal for this product?
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Dec 26, 2012
I bought this phone for my son for Christmas and despite having it on charge for a few hours it still shows that there's 56% battery charge then once you unplug the charger the phone won't turn on, completely dead! Tried to check software but when I plug it into laptop it just says device unplugged, the only time I got it to recognise it it was unable to find device driver software. Must admit its completely put me off this phone before we've started, I champion Nokia all the time but wish I'd bought him an iPhone now!!
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Nov 14, 2012
Now i have a dead Nokia 800 sitting buzzing away every 1.5 minutes, This is not a conection prob it's software it just doesnt have eneough energy to reboot its self and go into charge mode, it way too sensitive and obviously a big issue for Nokia.Well after reading this thread and then HAVING to register to post and a loyal Nokia customer for over a decade. i was so looking forward to the 920. Think i'll try Android smart next NOW ADD THIS UPDATE
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Apr 24, 2012
I was able to charge my lumia 900 with my car (Toyota Prius 2010) USB until the latest firmware upgrade. Only catch was to use original cable came along with phone. It didn't accept any other micro USB cables. But after the latest update even the original cable doesn't work! All the cables works well to charge the phone when connected to laptop. I am having hard time using it as i frequently travel.Ideally i should be able to charge with any micro USB cable in the car. Could you guys suggest any workarounds or fixes?Not to mention my iPhone was perfect in USB recharge though it is a slow recharge.
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Dec 31, 2012
Iv read so much on new batteries that my head hurts...Okay, so, do we still drain mobile phone batteries and fully charge them (and keep running this cycle for optimizing battery life)Iv read that its best to keep topping your battery up with charge, never letting it get too low??Also first charges - 24hrs, 12hrs, 6?? I let my new lumia 920 run its factory power until it shut down due to no battery life remaining and the I charged for around 5 hours. Did anyone do anything ignificantly different on there first charge?
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Nov 25, 2011
The battery of my Lumia 800 was empty, so it turned off. I plugged in the USB-Cable and nothing happens. I even can't turn on the phone by using the power button.
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May 8, 2012
The local Nokia repair store says my 3-month-old Lumia has a "broken" USB connector. This seemed so outrageous that I searched and found this forum with several similiar complaints hidden in other threads. The symptom is that the phone won't charge... which is similiar to several other software related problems. However, to reduce confusion, let's please focus this thread on broken/damaged USB connectors.If your phone won't charge, you can check if you have a broken USB. Just look at yours in comparison to a USB connector on a different phone. I believe this is a manufacturing/part failure in the Nokia. I did not damage my phone. Another poster's phone had this same problem directly out of the box. Another user was eventually successful in getting Nokia to replace his phone. (My local service center wants €290 + 23% IVA to repair what I did not break.)
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Nov 27, 2012
I have a 2 amp, iPhone 5 compatable USB adapter in my car. When I use this on my Lumia 920 it is charging very slow, 2-3% over a half hour. It charges an iPhone 5 rather rapidly. I could get by on my iPhone for the week and only charge only need to ever charge on my work commute.
If I run Nokia Drive is running the phone will lose charge while charging. Nokia Drive is no good if the phone cannot maintain power.
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