IPhone 4s :: IOS 7.1.2 / Apps Randomly Shutting Down / Overheating / Battery Isn't Holding Much Charge
Aug 21, 2014
I bought an iPhone 4s in November 2013. The phone is through Sprint. (didn't know if that made a difference or not.) In the past 7 months the phones apps have been opening & shutting right down, the app might stay on for 2 minutes if you're lucky. It started out with my Facebook app shutting down, then it progressed to other apps & the repeated random shutdowns have been getting worse. The phone itself overheats without even being plugged into the charger. The Safari is now beginning to close randomly. I called my carrier & they said that they could run a diagnostics test on my phone to see what's making it do what it's doing. Since the phone has been shutting down & randomly shutting apps off for over 7 months, they've ruled out the option of it being a bad software through Apple.
Info:
iPhone 4S, iOS 7.1.2
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Sep 5, 2012
We send a droid razr for repair on 8/22 and it was received on 8/24. Received an email at 11:03 on 8/27 that the problem with the phone is not covered under the warrantee and to contact Motorola as soon as possible to authorize and pay for the repair. I agreed to pay $125 plus tax to repair the screen as long as the overheating and battery not holding a charge was looked into. Today I called to see what was going on and was advised that she (rep) has no idea and would send an email and get back to me within 24-24 hours. I advised that was not acceptable and I was sent to the Repair Escalation Department, Curtis advised me the exact same thing and when i explained that my phone has been with Motorola since 8/24 and they have had my payment since 8/27 and that originally I was advised that the repair would be done and the phone back to me within 5 business days and we were now at 8 and I needed to speak to a supervision he stated that he was the supervisor and there was no one above him to talk to. Someone please explain how I am getting the same exact information (none with a 24 to 48 hour wait time) from customer service and the Repair Escalation Department?
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Apr 30, 2012
I'm an iphone 3G and since it was purchased was no longer holding charge, is fairly new, it was never used properly, since the battery lasts less than 3 hours ..
Info:
iPhone 3G
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Dec 13, 2011
My battery is not holding charge, i have replaced battery and it is still running out really quickly. How do i find what is running and using my battery and how do i stop them running?
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Aug 22, 2014
This started about a week ago and has gotten so bad that it takes 6-7 hours to recharge from 30% battery life with minimal use while plugged in. There are no apps running from what I can see.Â
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Dec 26, 2012
I bought this phone for my son for Christmas and despite having it on charge for a few hours it still shows that there's 56% battery charge then once you unplug the charger the phone won't turn on, completely dead! Tried to check software but when I plug it into laptop it just says device unplugged, the only time I got it to recognise it it was unable to find device driver software. Must admit its completely put me off this phone before we've started, I champion Nokia all the time but wish I'd bought him an iPhone now!!
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Feb 3, 2012
I upgraded my phone software to 6.0 Bundle 2949 last weekend and since then I am having to recharge my phone 4 to 5 times a day. As soon as I open facebook, camera ect the battery completely dies and turns it's self off.This morning for example it was fully charged - had charged over night. Left for work at 7:30am, took one phone call - 5 mins, sent 2 texts. By 10:30am my phone had switched it's off. It's driving me mad and I can't be without my phone as I am pregnant and need it to get in touch with partner etc.Now I onlu upgraded the software because the battery wasn't holding it's charge but it was 100% better than it is now.
I have read through threads and have removed the battery repeatedly and even left it out.Removed the SD card and sim card and nothing. In fact in last an hour after charging it for the second time today and I never even used it!I am not technical but I desperately need help!!Is it worth trying to downgrade the software? - if so is there a dummies guide to this? Do I return it to o2 for them to see if there is other problems with it?I have shut down all apps other than the ones that remain there at all times. I check this regularly especially if the battery loses charge quickly. I am finding that it is fully charges within 20 mins from the battery being completely drained (turning it's self off) to being fully charges.I still have 9 months left on my contract before I can upgrade but I can't cope with it like it is now. I love blackberry but after the problems with this one am tempted to switch!| have also noticed that the desktop software has upgraded too!
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Jun 5, 2014
My iPhone 5 randomly deleted every app after it ran out of battery - but when I check the storage it only has 212mb available... What's going on?! Where did my apps go? I can't even redownload as the phone flags up there's no available storage space!
Info:
iPhone 5, iOS 7.1
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Apr 4, 2012
It would seem that after the latest Apple upgrade my Iphone 4G is not holding a charge?
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May 31, 2012
Anyone knowns any remedy for my Iphone 4 not holding charge with its charger. I tried charging another iphone with the same charger and it is working ok so it is not the charger that is at fault. Is there anything I can do or change in the settings maybe?
Info:
iPhone 4, iOS 5.1.1
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Jun 5, 2012
I have an iphone 3G that I got in September last year. In the last few weeks it has stopped holding a charge. I will leave for work in the morning with 100% charge and by 2:00 the phone is out of charge and turns off. I don't use it, apps are closed and wi fi is off. Why is in not holding charge? What can I do?
Info:
iPhone 3G
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Apr 15, 2012
Okay so i got a gamestop refurbished iPhone 3gs and yesterday everything was working out great and the phone was working fine. Today on the other hand, i encountered my phone randomly shutting off by itself. Once it did it when i opened the camera app and the others were from txt messages or using the internet. The battery was around 50% or so too so it was far from a dead battery. Once the phone shuts off, sometimes i can reboot the phone and other times i need to plug it in to reboot.
Info:
iPhone 3GS
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Jun 17, 2012
My iphone 4s has been randomly shutting off pressing the home key just brings up the apple logo screen or the itunes plug in screen.
Info:
MacBook
Pro, Mac OS X (10.6.7)
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Mar 30, 2012
I've got an iPhone 4 that shuts down randomly, first it was not that often, now it several times a day. I really getting annoying. I've checked the apple website and it said that my warranty has expired. What to do?
Info:
iPhone 4, iOS 5.0.1
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May 22, 2012
My iphone is shutting off and going into restore mode every afternoon and I have to run home and restore it?
Info:
iPhone 4S, iOS 5.1
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Jun 16, 2012
So I was on my phone using Safari when all of a sudden it shuts off and will not respond, I tried the awake+menu and alas to no avail so I plugged it in to my wall charger and it powers on saying that it's at 100% and that it's Wednesday December31 at 7:01 then says a restore is necessary and is now randomly shutting off and on. In addition the time is changing within a few minutes of what it was before every time it comes back on. It also says cannot make or receive calls and that a restore from iTunes is necessary and it says apple.com/support. But I am not with my computer and will not be so for another couple days. Is there anyway I can do this from my phone it will not allow me to access Wi-Fi or 3G the signal bar says Searching... Lastly, when disconnected from the cord it will cut off and not respond.
Info:
iPhone 4, iOS 5.1.1
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Jul 2, 2014
My iphone 5 keeps shutting down randomly without warning. This happens during the day or even over night when it's plugged in. What's causing this?
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Jul 1, 2014
My phone is powering down on its own and rebooting on its own. I have tried restoring to factory settings and resyncing from a back up and it didn't work. There r several codes under my Diagnostics and usage. What's wrong with my iPhone5?
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Sep 2, 2014
My iPhone 5 is over heating on charge and it is no longer showing anything on the screen. I was using it when the screen went white and it hasn't worked since. I have tried to both restart it and to restore it. as the screen doesn't not work it is hard to tell the condition of the phone. However it occasionally makes the lock noise when pushing the lock button and also occasionally vibrates when operating the side switch. I can not leave it plugged in on charge as it gets very hot and it is no longer recognised in iTunes unless i put it in recovery mode.Â
Info:
iPhone 5, iOS 7.1.2
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Jan 13, 2012
I have a BB Bold 9900. I have had it less than 3 months. Right from the start I couldn't get more than 24 hours from a single charge, even if I refrained from known "drainers" such as WiFi, Internet Browsing and Games. Now I can barely get 12 hours out of a single charge.It doesn't seem to matter if I use my phone a lot or not at all the battery runs down just as fast.
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Jul 17, 2015
I have had my Sony Xperia z2 for well over a year now and I am facing a rather strange problem. Whenever I put my phone in my pocket it suddenly heats up to a very high temperature. I don't know why this is happening and it happens when no apps are running nor is the phone under any pressure.
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Sep 6, 2011
My BB Bold 9900 has just recently started only holding its charge for three hours and also frequently changing the date on its own accord?
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Sep 2, 2012
9320 not holding charge only had it two days! its...
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Mar 13, 2012
my battery on my bold 9780 has stopped holding the charge where can i buy a genuine blackberry battery don't want a fake.
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Feb 26, 2012
My BB Torch 9800 on my AT&T network is constantly not holding any battery charge, it's constantly dying on me even though I constantly have in plugged into a car charger or a wall charger at all times, it also started to reboot itself and then once its complete it reboots itself again and again and again. I've tried leaving the battery out for 15min and then trying to reboot it again, that does nothing. I've gone into the Options section under Device and disables the Compression, that did nothing, I've check the CPU Usage for the day and the week nothing is really eating the power up. I have also held down the menu button and switched off all my apps in there and still no better.
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Sep 14, 2010
This past 2 weeks ive had a problem with my Desire. It's shutting itself down randomly, today it did so 3 times, once during a call. It boots without any problems when i press the power button. It can take a few hours, or a day, or it might even not happen for 1-2 days but for the past 2 weeks it has shut itself down a total of 9 times so i have to start it with the power button.
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Mar 31, 2012
my girlfriends curve 9300 has been randomly shutting itself off. It's a little over a year old (no longer in warranty) and has no water damage. Once shut off, it needs to be plugged-in in order to start itself back up (hard restart process, taking apprx. 3 minutes). We have tried replacing the battery, I have reset it to factory settings, reloaded the OS from scartch, upgraded,downgraded, everythign I could think of, and yet the problem persists.We went to her provider (Virgin Mobile) but they were useless, and told us to make sure the blackberry is fully upgraded and if its still not working then we're out of luck.I understand that the blackberry is now out of warrantly however I am interested in the approximate cost and time for a repair, and we really can't afford a new blackberry at the moment.
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Jul 18, 2011
I've been having trouble with my phone a lot lately.The battery doesn't last more than 3 hours, so I just assumed I was in need of a new battery..Then tonight it suddenly shut off, and then when it restarted it shut off again and continued to do this until I took out the battery to restart it.I took out the Micro SD card, in case that's the problem.Also it only turns back on when it is plugged into a charger..
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Aug 7, 2011
They will automatically shut down and reboot. It seems to be very sensitive to being set down, even into my purse. It is random and can happen constantly or just a few times a day. It is showing the water damage indicator on the battery, but neither phone has really every been wet. The person at our retail store said it is very sensitive to humidity -(such as being in the bathroom during a shower) and we have had very high humidity levels in our area lately, but that seems rather extreme that our 2 1/2 month old phones can't stand the heat and humidity? They are both working properly if we can get them to stay on.
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Jun 25, 2010
My blackberry storm that I have had for over a year has now just started all of a sudden started shutting itself down and rebooting and then will drain the battery completely once rebooted (even if charged fully right before). This happens several times a day, sometimes twice in a row. Went to the verizon store and they said they were unable to help me because my warranty has expired a few months ago. This is so frustrating and makes me want to just switch to the new Iphone! Has this happened to anyone else? Is there a fix to this, considering it is a fault of the phone and not a user induced issue?
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Sep 13, 2011
I thought it was the battery; got a new one; it worked fine for about 2 hours; and now it's not working. When I plug the phone into my laptop, I'm 'told' I have no BB software.
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