Motorola Photon 4G :: Rhapsody App Keeps Shutting Down?
Aug 7, 2011
I have installed and reinstalled the Rhapsody app twice now. It continues to shut down in the middle of a music stream. Extremely annoying while on a run... has done this over a dozen times. I called Rhapsody the guy on the phone never even heard of the Photon. Love the phone.. but its been 5 days and the quirks are starting to show themselves and add up. Also hate that you cant enable background data from the message indicating it is turned off. Hate that. Also experiencing the silence when a call comes in or out.. have to reboot... ugh.. I really hope things simmer down. If I have to go back to the Epic I will shoot myself. Loved the phone, hated the battery life. Photon 10000x better
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May 22, 2012
am trying to download songs off of rhapsody but every time i try it tells me nothing.Has anyone been able to get music to transfer on their bionic. I find it silly that on my droid x it was no problem. But on my bionic it will not work.
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Mar 13, 2011
Device info Your carrier: Cincinnati Bell Model info and OS version (Go to Settings, then Options, then about): 8520 v4.6.1.286 (Platform 4.2.0.122)Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 97842197 Bytes Did a battery pull fix your issue? Have not tried Apps installed and their version if possible.(Go to Settings, then Options, then applications):BT device model/version (you will have to look at the BT device):Rhapsody v4.0 does not recognize the BB in the sources list. Therefore, I cannot transfer music to my BB. Contacted Rhapsody technical support. Tried:
1. Turning Mass Storage Mode Support OFF
2. Checked what shows up under Control Panel - Device Manager (I'm on Windows 7): Under Portable Devices, shows "E:" (I believe this is the media card that's installed in the BB. Under USB controllers, shows "BlackBerry Smartphone".
3. Launching Rhapsody in "Run as administrator" mode.
4. BB shows up under my Computer only if I turn Mass Storage Mode Support ON. Shows up as removable disk (E:). If Mass Storage Mode Support is OFF, nothing shows up under my Computer.After all above steps, Rhapsody tech recommended I contact the device vendor to troubleshoot and to update the firmware of my device driver. Checked for updates using Desktop Manager and it says no updates are needed.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Nov 30, 2011
i will be browsing / using apps / unlocking my phone and the screen will just crap out and turn itself off. a little red light seems to appear at the top of the phone, which i'm not sure what that means, but it keeps doing that. i've turned the phone on and off a few times this morning, taken the battery out and let it sit for a minute before putting it back in and rebooting and it still does it.
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Jun 5, 2011
Google Talk keeps shutting down anytime I back out or hit the home.button.
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Aug 27, 2011
It shutting down and then rebooted itself after 5 minutes.
Screen went blank then in the middle of browser session.
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Apr 30, 2011
I have the atrix and after trying to close web page down the way forum suggest its still not closing down. The page where I booked a hotel room is still open on the widget. If I try to go back it says its possible to recharge my card. The widget still up on my home page. you click on it and the hotel browser pops right back up.
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Jun 10, 2011
after reading the thread about apps running in the background i removed some i don't use, now periodically as im reading a website the whole browser wil just close and i go back to the 'desktop' if thats what its called.
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Aug 5, 2011
I bought my Xoom around the beginning of June it is the wi-fi version, the reason for my post is the browser has been crashing.
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Aug 7, 2011
My Droid 2 can be on in my pocket with the battery saver enabled (screen off, but phone still on) and at any given time that I check it, I press the power button and find that it's off. I then have to remove the battery and put it back in and then turn the phone back on.
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Nov 28, 2015
It will happen while I am on a phone call or an app
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Sep 2, 2011
So i uninstalled the few apps ive downloaded since the 2.3.4 update and still my phone randomly shuts off and sometimes it freezes. Ill go to make a call or scroll through the screens and for no reason the screen turns black and the only thing that i can do is pull down the notification bar... i have to turn it off and back on for it to work again. My husband has the same phone and his does the same thing since the update so i dont think its a app.
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Jul 16, 2010
quite often when I press the power button to just shut the screen off on my Droid X, and then turn it on later, it says that theres no service for a second or two and it then returns to 3g. Is this happening to your Droid X too?
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May 31, 2011
Since the update supposedly began, my X has been randomly shutting down with no warning.
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Nov 15, 2011
My phone is shutting of randomly. Has anyone heard if the OTA is going to addresses this? And the long reboot at the "DROID eye" animation.
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Jun 15, 2011
Anyone have any problems with there Atrix just randomly shutting down and restarting? It's happend 2 times so far once while I was in the middle of a call and another while useing the browser.
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Jun 9, 2015
This has been very random. did it in my pocket, out of my pocket, on the charger and off. The phone is not overly hot. warm only when on the charger or in my pocket. This morning I have rebooted it several times. (I hold the power button for 10 seconds.)
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