Motorola Motoactv :: Unit Will No Longer Power Up After Sw Update
Dec 9, 2011
Received a new 16GB Motoactv this evening. Completed set up of MotoCast on my MAC. Unit was working fine, GPS / Radio etc.
Then checked for software update, it found 4.56.76, downloaded the sw and started to update. After about 30mins the MAC had a box saying updating, do not disconnect and the screen of the unit seems to be cycling. Initially I'd see the red batwings then an image of the unit and the progress bar underneath. The yellow moves about 1/3 along the bar then stops, after a minute or so the unit seems to power cycle > batwings > and so on....
After about 45 mins I disconnected the unit from the USB/MAC, tried a start + pwr reset but I still only get to this cycling mode (batwings > image + progress bar). Unit was charged for about an hour before I started the initial set up.
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Feb 17, 2012
I just got a 16gb unit, got it installed to my pc, but having the following problems
2. The unit is currently with 4.54.61, according to the forum there is an update that was released in early Jan. When I try to update using the update feature in the motocast USB software I get a message that there is no available update and the unit has the latest firmware. how or where to get the update?
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Apr 2, 2012
i am looking at getting a motoactv in the next couple of days, im just wondering is it possile to change the default unit from mph to kmh? im from australia and the device is not here yet so i cant find out myself.
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Nov 25, 2011
My units are set in metric. Everything seems fine when I look at my workout. But if I look at the public version of the workout, I see the values for the metric units but with american units instead.So 5.74km becomes 5.74mi and 5 min/km becomes 5 min/mi.
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Jan 18, 2012
Got one today and it doesnt want to pair with my unit. A friend of mine has an 8 gig unit and the same HRM strap and its working fine.I ask because we all know that the 16Gb and the 8GB units are not really the same thing...(different firmware)
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Oct 17, 2012
The unit worked normally for my workout yesterday. This morning I tried to turn it on for my workout, and nothing happens. I plugged it into the computer to see if I had inadvertently killed the battery. The white charging light comes on, but the display doesn't show the battery percentage graphic, and nothing happens when I push the power button. The Motorola charger is at home, so I can't try that until after work.
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Aug 8, 2012
My Motoactv is not linking to my Tacx Bushido power meter/trainer.
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May 16, 2012
So now i only get started, paused, and completed voice notification...and only when pressing the button. I used to have like mid way and when i completed the miles...I have the voice notification on...
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Jan 1, 2012
Is anyone aware of any BLE(bluetooth low energy)/low power consumption stereo headsets? I am currently using a Jabra Clipper but I'm certain it does not support BLE. As after an hour and 40 minute indoor run with Moto's chest strapped HRM, display always on, backlight all the way down, sampling set to two seconds, my MA only has 50% battery remaining after starting fully charged.8GB running .78
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Jan 24, 2012
just got my motoactv a couple weeks ago and wear it daily and use it in the gym while working out. I actually like the headphones but now im having a problem with the headset not changing tracks while pressing the button. Do i have to initiate a return for the whole motoactv or what? I want to be able to use the headphones as designed, its one of the most useful features.
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Jan 12, 2012
Is the website working for others? My recent workout page just shows me a generic description of how motoactv works and says that I've haven't uploaded any data yet...
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May 11, 2012
I've had a MOTOACTIVE for about a month now and I still haven't gotten to grips with the Pace & Power Zone settings. I could be wrong but to me it seems like they're just not working.In the Pace Zone settings the lower and upper limits are all set to meaningless values and I've tried a number of times to set them manually with no luck. Then the Power Zones Templates are completely blank and I am unable to set anything at all.
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Sep 2, 2012
Am I missing something here? Should the MotoACTV bike speed/cadence sensor be tracking power/watts itself of is there another accessory that I need to get? It's recording all other info without difficulty. I've only used it about 3 times but always get a 0/0 when it comes to the power/watts reading.
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Oct 21, 2012
Purchased a MotoActv brand new from eBay about 3 months ago. The best product to date i have used for tracking my gym session.I have noticed that everytime i press the power button, the volume increase and the music section starts ups. Very hard to track my gym work majority of the time as it stops the start button to work.I have updated to the latest version, no change in behaviour.Powering off is not an option as it automatically goes into bootloader mode, very hard to get it out of bootloader mode.
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Jun 29, 2012
Distance no longer displays in Recent Workouts/Table view.
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Nov 26, 2012
Before timing out and shutting off the display MOTOACTV changes to a monochrome display for a second.To wear the device as a watch, is there a way to enable this monochrome display for extended periods and thus burn less power?
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May 25, 2012
Last night on my home computer I message popped up that MotoCast had an update. It showed it going from 1.2.9 to something starting with a 2.x number.I thought great, MotoCast is rather incomplete, has error issues and is a bit stale.When I clicked the update it then told me that there was no internet connection (not true).When I went to MotoCast and invoked check for updates it told me that I had the latest version (1.2.9).I also plugged in the MotoActv and checked for any device updates. Nothing (I'm on MA 1.6.12 N16 for my 16 GB unit).
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Jul 19, 2012
I see that there is a new device update MA 1.7.11 MA version according to the website. But when I try to update the devise using the device manager it says update: n/a. Then i try to update the software and it says that it is already up to date. I have the 8GB version and thats what the update is for according to the website.
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Aug 12, 2012
I have done a factory reset and updated Motocast. When the update is in progress, the device shows a image of a file with a status bar for about 2-3 seconds. Next, the image shows a file with an exclamation point. Finally, the device restarts. I get a dialoge box that states.
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Feb 3, 2013
Unit will not charge
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Aug 16, 2011
Has anyone else noticed that after installing the update if I power off the Droid X and turn it on again it takes forever to power on. It keeps waiting forever on the boot animation. It didnt take so long before the update.
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Dec 25, 2011
Just installed newest Motocast software. When I check for device update it says I have the newest version. It seems according to the website that I don't have the newest vesion. It says There is no update available for your device. Current version Blu r_version.4.54.50.Motorla-F100.Retail.en.US. How do I update the device if it says none are available.
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Sep 10, 2012
Ever since my motoactv updated to .12, the GPS stopped locating.
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Jun 1, 2012
I have tried several times to update my Motoactv (N) to the new 7.2/7.3 update released today and it continuosly fails at about 1/4 of the way through and then reboots back into the old firmware.
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Jul 17, 2012
When I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
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Jul 9, 2012
After the last update my computer brought up a screen saying to enter in my Proxy information. This is the first time it did it and I don't have any proxy information. Since then my motoactv will connect to my network but won't sync the data over wifi. If I use usb I can sync music but no fitness data. I tried the basic stuff like forgetting my network or using my phone as a hotspot but nothing worked. So i deceided I would do a factory reset. I would only lose one day of data plus one run and one golfing outing. I do the factory reset and now it won't connect at all. It gives me an error code 360.Now to my GPS problem. Before the update it would lock on in 10- 15 sec. Now it takes almost the full 5 min and sometimes it won't do it at all. Everything was fine before the update.
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Jun 17, 2012
When I plugged in my MotoActiv golf edition, I received a screen message that there was a new software update and to connect to receive it. I connected, but nothing happens. When I click the link for "Check for Updates", again, nothing happens. Motocast USB is launched, although I do not see the icon in my Macbook Pro dock.
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Jul 12, 2012
I plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
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Nov 27, 2011
My motoactv will not update. I used it running for the first time yesterday and the gps was lousy. I kept losing the location lock. I know the last update was pulled. Is there a way to get it to update to at least the first maintenance release.
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Jun 9, 2011
I have a Retail UK Defy with Android 2.1 eclaire, eagerly waiting for 2.2 to be released. Motorola Software Update has been installed on my system for months, and always detects my phone model and tells me there's no update available. MSU updated today and no longer even recognizes my phone, and the Motorola website [URL] doesn't even have the unbranded UK Defy as an option any more.
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Aug 7, 2011
got the 3.2 update for my 3g Xoom. And now when using my exchange account I can no longer view attachments from email. I have to save the file to the device and view with the aid of a file reader. It worked flawlessly before but now seem broken.
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