Motorola Defy :: Software Update No Longer Recognizes It?
Jun 9, 2011
I have a Retail UK Defy with Android 2.1 eclaire, eagerly waiting for 2.2 to be released. Motorola Software Update has been installed on my system for months, and always detects my phone model and tells me there's no update available. MSU updated today and no longer even recognizes my phone, and the Motorola website [URL] doesn't even have the unbranded UK Defy as an option any more.
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Dec 21, 2011
My laptop doesn't recognise my DEFY via USB.More details: When I got the phone it worked but after a while not always. Sometimes it connected 5 minutes later but nowadays doesn't work at all.By power charger it is charging normally.When it's plugged to the computer, the phone's screen lights up, but doesn't connect or charge. If I tick on/off meanwhile the USB debug, the USB sign shows up but it's still not charging or connecting. (I've already tried all 4 options)Moreover when I remove the USB cable, the USB signal doesn't disappear until I restart the phone or abort the USB in the application manager.I've already tried to install or uninstall the driver (Moto Helper) but didn't help.The main problem is that if I connect the phone to the notebook, the device manager doesn't see it. (I tried different computers, Win XP and Win 7)I did a factory reset several times, I also tried changing usb cable... but nothing happened.
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May 20, 2010
Curve 8900 (TIM) OS: 5.0.0.461.Yesterday I connected my device to the computer and upgraded the software to version 5.0.0.461 via Blackberry desktop manager. I can't remember witch OS version the device had before.
After the update, i'm having two problems:
1.- When connected to my Dell BH200 bluetooth headset it no longer recognizes the A/V Remote control functions. With the previous software version, when the headset connected, it recognized: Handsfree, Stereo audio and A/V Remote control (witch allowed me to change songs and pause/resume play using the headset buttons). With the new version, it only recognizes the first two (even though in the device properties screen appear as services: Handsfree, Headset, A/V Remote control and Audio sink) . I use my device to listen to music, so having to take it out everytime i want to change a song instead of just using the headset buttons bugs me. Trying to solve this problem, i have deleted the headset from my bluetooth device list, and then paired it again (several times). I have also reseted the headset, and the device but nothing works. Any ideas on how i can get the device to recognize A/V Remote control functions again?
2.- After the upgrade, the block screen button on top of the device no longer works. Also, putting the device into the holster no longer blocks the device. Is this function disabled in new version?
Apps (the ones I think matter):
- 5.0.0 System software
- 5.0.0 Core applications
Free space: About 122 MB
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Sep 29, 2011
After successfully installing OS update from Toolbox and reconnecting the device, the computer says "USB device not recognized',Tried reset and master reset to no avail. I cannot do anything unless the computer talks to it!
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Nov 19, 2011
My BB 9930 was drained completely yesterday and shut itself off. I charged it last night and was able to turn it on and everything was fine...I was able to receive calls and get onto the Facebook app with no problems. I continued to let it charge and went to sleep. I awoke to a Blackberry that was off while still plugged in. I turned it on and I never received a true network signal...I'm with Verizon and the only signal I constantly get was 1xand sometimes 3G but I could still not place or receieve calls...it was so sporadic that I eventually got a couple of calls thru to VZW and it was no prob on their end. Did *228...nothing...battery pull....same result...alt shift delete...same...tried to switch network...NEVER COULD CONNECT TO A NETWORK. IN FACT IT SAYS UNKNOWN OPERATOR UNDER MOBILE NETWORK SETTINGS...went to VZW store they were clueless...backed up data and did security wipe..One thing I noticed is the Blackberry icon that's usually there by network signal strength has disappeared and no matter what hasn't returned..I have the latest os .374.I also reloaded the os and it still says unknown operator under mobile networks.I did alt LGLG and found a few errors including an net.rim.tcp error and a class cast exception severe error.What is RIM's contact info cause I bought this thing brand new, unactivated and at full price and I'll have to pay Verzion $100 for them just to send me a refurb.
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Mar 20, 2012
My iphone4 no longer recognises my MiCoach connect, it says 'this accessory is not supported by iphone. i tried it on my mum's and the connect works fine. So it's a problem with my phone.
Info:
iPhone 4, iOS 5.1
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Dec 30, 2010
I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.
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Jun 16, 2011
I updated to Froyo via Motorola website but it hasn't worked. My phone still shows firmware 2.1.1. Tried to update again via Motorola website but it now tells me that there are no updates for my phone.....I presume that it somehow detects that my phone previously downloaded froyo update.
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Sep 25, 2010
It used to work, now I can't get my photos onto the computer! It sometimes appears for a second and then goes.
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Oct 27, 2010
My w995 no longer recognizes its own battery so can't charge it! Is this a common problem and how do I resolve it?
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Dec 19, 2010
I have tried almost everything. I deleted the file in the Update Service folder, re-downloaded, and reinstalled so many times, tried setting the PCC to check for updates every time phone is plugged in(which it said on the SE website, but isn't an option at all. Could anyone perhaps shed some light. I am getting pretty frustrated with all this nonsense.
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Jun 28, 2011
I cant seem to figure out how to update to 2.2. I have an unlocked Defy in the U.S. with AT&T. When I do system update it sais it is current. If I try to update through motorola it directs me to the t-mobile update. How do I get a stand alone download file to update my Defy to android 2.2?
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Mar 2, 2012
I've received an automatic update notification for my defy+.It want to install 45.0.2310.mb526.en.eu update.
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Apr 10, 2012
I just bought a defy+ a few days ago and am really happy with it.But my problem is i bougth it in germany with an german retail version of the motoblur (45.0.2310.MB526.Retail.en.DE), I live in denmark and want to change it to the scandinavian version.hen ever I try to download the scandinavian version to the device it tells me it already is up to date and their is no update available. How do i get around this problem and force it update to the scandinavian version.
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Jun 17, 2011
I've had the phone for a few months now, and it has been somewhat unreliable since day one: random reboots among the many and various problems I've had come and go sporadically. Never got 'round to contacting any kind of support 'till now. I haven't rooted the device, installed any custom ROM etc. It's a retail model FWIW.
I've just used the msu utility to update to 2.2 and after finishing the update the phone won't boot. I see an M logo with an ominous red background, followed by
Bootloader
09.10
Err:A5,69,35,00,2F
Battery OK
OK to Program
Connect to USB
Data Cable
I've tried holding the volume / power buttons at startup and it doesn't seem to make any difference.
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Dec 29, 2011
After I was offered and updated to 2.3.6 I can not use data connection anymore. Also APN settings are not being saved and disappear. The customer support is silent on the subject for several days already. The Internet seems to be full of complaints from Germany users
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Jul 14, 2011
I seem to be having the hardest time updating my defy from 2.1 to 2.2. Whenever I install the 2.2 update I see the android guy with a ! inside a triangle. I tried to upgdate my phone over 5 times and the same thing happens. Last night I decided to restore my phone to the factory settings and try to download and install the update again and no luck, same problem.
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Dec 22, 2011
My phone is a Retail.De and after update (20-12-2011)I've done a factory reset to try to solve the APN problem. After that also the market is not working any more (server problem), I also tried a new reset and the last market build (3.4.4). So new update means APN and Market are not working.
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Jun 27, 2011
After the update to 2.2.2 and after a hard reset, the phone takes a long time syncing my Google accounts e-mails. Is there a setting that i have missed ? I am on a 3G data plan. Before when a new e-mail was received in the Gmail inbox i instantly received a notification on my phone.
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Jul 1, 2011
i am having lag after the update to froyo in 3d games .... over all other performance is gud but ...while playing the games it have glithches/ lag / run
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Jul 10, 2011
I have just upgraded my defy with the latest software package, now my phone is completely black with only the notification bar working, I have tried a full factory default but this did not work.
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Jul 30, 2011
the phone was fine and then I heard a noise and notived there was a black square with insatll now or later. I installed now and it showed a bar where the progress was.I did not touch the phone and I heard another noise and went to look at the phone.It was black and when i tried to give the pin, it said Sim card locked emergency calls only. The pin is correct.I turned it off and took the battery out and in again then turned it on, but it is still the same.The battery is at 60% so it is not that.Why would this be please? Did I install a virus? It looked just like the normal official updates.
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Jul 17, 2011
When i go to recent calls in the calling menu instead of saying what time the call was made or recieved it simply says roughly how long ago it was made.. this is annoying.
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Feb 2, 2012
I have an MB526 Defy+ UK retail version, branded by JCB.
It has system version 45.0.82.MB526.Retail.en.GB, Android version 2.3.4 If I go to UK support, I can see an updated version 45.0.125, Android version 2.3.5
[URL]
However, on the phone, if I 'check for system updates', it reports the software is up to date.
Since I have an issue with the software, I'd like to update it to check for a fix. I could probably use the USB updater, but is there some reason why the phone won't do it itself ?
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Jun 21, 2011
after upgrading my Defy to 2.2.2 it runs 24h at most on its battery. It ran at least 2 days before the update. Now it usually runs out of battery after work. By then it was last charged 11-12 hours ago.I installed the OS Monitor from the market to check what is eating up my battery. Turns out that the "init" process starts eating up all free CPU resources after a while. The phones runs smoothly for about an hour or two after turning on. But as soon as the init process starts using the entire CPU, battery goes down very quickly.I did not install any new apps after the update besides the OS Monitor. So the apps have not changed. Still the battey dies very quickly.What can I do to get my phone back to its old charge cycle?
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Jun 15, 2011
A new version of Android, Android 4.0 "Ice cream sandwich " is due by the end of the year from Google.
amongst the features, Google have said that it will work on all android handsets, regardless of their age, and that the Ice cream sandwich version of android will intelegently adapt itself to suit the hardware its installed on. [URL]
So, when will motorola offer this update?
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Jun 19, 2011
I am trying to update my phone defy to Android 2.2. I have installed the Mororola Software Update but when I start the program it just opens as a blank white screen, I am guessing that it is not supposed to do that? Windows XP SP3 if that helps
I have tried uninstalling everything and re installing it all again, opening the software when the phone is connected already and connecting the phone once the software is running. When I close the software and the phone is connected the phone restarts.
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Apr 18, 2011
Whats the status update of the Motorola DEFY getting FroYo 2.2? The Motorola Bravo just received it.
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Jul 30, 2011
the phone was fine and then I heard a noise and notived there was a black square with insatll now or later. I installed now and it showed a bar where the progress was.I did not touch the phone and I heard another noise and went to look at the phone.It was black and when i tride to give the pin, it said Sim card locked emergency calls only.I turned it off and took the battery out and in again then turned it on, but it is still the same.The battery is at 60% so it is not that
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Sep 20, 2011
It seems every time a contact on my twitter account changes its profile picture, Motoblur simply do not show it anymore neither on the widget or the Motoblur app that the widget calls. In place of the precedent picture I then get the gray generic anonymous shadow. I'm not sure it is froyo related, but it sure started after the upgrade. I can imagine the issue coming from the Blur service on the servers and not from the phone itself.
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Jun 21, 2011
I have updated my Defy's software using the official Motorola Software Update software. The update process passed through but at the end the phone not booted.
The error message is the following:
Bootloader
09.10
Err:A5,69,35,00,27
Battery OK
OK to Program
Connect USB
Data Cable
I have even tried to reset with: Vol Down + Power + right down tap. But the small droid doesn't come up. Do I have to bring it to the service? I need my phone every day for work..
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