BB Bold :: 9930 No Longer Recognizes Network?
Nov 19, 2011
My BB 9930 was drained completely yesterday and shut itself off. I charged it last night and was able to turn it on and everything was fine...I was able to receive calls and get onto the Facebook app with no problems. I continued to let it charge and went to sleep. I awoke to a Blackberry that was off while still plugged in. I turned it on and I never received a true network signal...I'm with Verizon and the only signal I constantly get was 1xand sometimes 3G but I could still not place or receieve calls...it was so sporadic that I eventually got a couple of calls thru to VZW and it was no prob on their end. Did *228...nothing...battery pull....same result...alt shift delete...same...tried to switch network...NEVER COULD CONNECT TO A NETWORK. IN FACT IT SAYS UNKNOWN OPERATOR UNDER MOBILE NETWORK SETTINGS...went to VZW store they were clueless...backed up data and did security wipe..One thing I noticed is the Blackberry icon that's usually there by network signal strength has disappeared and no matter what hasn't returned..I have the latest os .374.I also reloaded the os and it still says unknown operator under mobile networks.I did alt LGLG and found a few errors including an net.rim.tcp error and a class cast exception severe error.What is RIM's contact info cause I bought this thing brand new, unactivated and at full price and I'll have to pay Verzion $100 for them just to send me a refurb.
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Sep 6, 2011
currently upgraded to 9930 and visual voice-mail is no longer on the new Bold. do I download or is it no longer available?
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Aug 8, 2012
I recently updated my blackberry software. EVerything worked fine, I has no problem updating. When I put my new sim card in (brand new sim, never been used), my phone registerd me on the verizon wireless network, even though I am livning in south africa with a south african sim card. I can send sms and make phone calls, but that it is! Before I did my sim swop and system update, everythin worked fine on this phone. I cant bbm, use the internet etc etc.I have tried everything. Tried to resend registerstation message, manually connected to 3G vodacom network and resent registration msg. I have called my service provider. I have rebooting. I even tryed restoring data from a recent backup i did when my phone worked, and that did nothing. EVERYTHING, and im on my final straw. I just want a working phone.
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Nov 3, 2011
i got this problem with my new bought verizon bold 9930. whenever i received network notification , i have got this loud and annoying beep sound off. can anyone teach me how to adjust/lower the beep sound?
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Mar 20, 2012
My iphone4 no longer recognises my MiCoach connect, it says 'this accessory is not supported by iphone. i tried it on my mum's and the connect works fine. So it's a problem with my phone.
Info:
iPhone 4, iOS 5.1
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Mar 5, 2012
I found out that when I try to dial something in the "Phone" section (Phone icon), there is a sound - how do I disable it?Also I use a pre-paid package, when I check my fone balance, there is always a network notification sound that is REALLY loud (!) and there is absolutely no way to reduce the volume or make it silence.I work at office and I want to silence the key tone when dialing in Phone section, along as reduce sound or silence the network notification sound when check balance.Atm the only way is to switch to Silence or Alerts Off modes.
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Dec 30, 2010
I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.
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Jun 9, 2011
I have a Retail UK Defy with Android 2.1 eclaire, eagerly waiting for 2.2 to be released. Motorola Software Update has been installed on my system for months, and always detects my phone model and tells me there's no update available. MSU updated today and no longer even recognizes my phone, and the Motorola website [URL] doesn't even have the unbranded UK Defy as an option any more.
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Sep 25, 2010
It used to work, now I can't get my photos onto the computer! It sometimes appears for a second and then goes.
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Oct 27, 2010
My w995 no longer recognizes its own battery so can't charge it! Is this a common problem and how do I resolve it?
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Aug 31, 2010
my BB used to connect to my wireless network but for some odd reason it doesnt anymore: it recognizes the network but cannot connect to the internet. On the other hand, it connects to any other network: ive successfully connected to many friends wireless and many restaurants' wireless without any problem. Its worth mentioning that my BB used to connect fine with my homes wireless and i just woke up one day to find that it isnt working anymore (the wifi sign remains gray, in the "wifi connections" there is a connection and theres a white line in the black box instead of a tick.Is there any way to fix this?
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May 20, 2010
Curve 8900 (TIM) OS: 5.0.0.461.Yesterday I connected my device to the computer and upgraded the software to version 5.0.0.461 via Blackberry desktop manager. I can't remember witch OS version the device had before.
After the update, i'm having two problems:
1.- When connected to my Dell BH200 bluetooth headset it no longer recognizes the A/V Remote control functions. With the previous software version, when the headset connected, it recognized: Handsfree, Stereo audio and A/V Remote control (witch allowed me to change songs and pause/resume play using the headset buttons). With the new version, it only recognizes the first two (even though in the device properties screen appear as services: Handsfree, Headset, A/V Remote control and Audio sink) . I use my device to listen to music, so having to take it out everytime i want to change a song instead of just using the headset buttons bugs me. Trying to solve this problem, i have deleted the headset from my bluetooth device list, and then paired it again (several times). I have also reseted the headset, and the device but nothing works. Any ideas on how i can get the device to recognize A/V Remote control functions again?
2.- After the upgrade, the block screen button on top of the device no longer works. Also, putting the device into the holster no longer blocks the device. Is this function disabled in new version?
Apps (the ones I think matter):
- 5.0.0 System software
- 5.0.0 Core applications
Free space: About 122 MB
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Aug 12, 2010
My phones a week old. When I started up I had Internet. Now when I try to access I "There is insufficent Network Coverage" etc. I also no longer receive my e-mails. Same thing any several locations with local towers?
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Feb 17, 2012
I am getting error 102 on my bold 9900. Not able to restart and neither the desktop manager recognises the set
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Apr 12, 2012
I have checked under network and the 3G is still turned on. Telus is still showing up at the top, wifi also still works.
Info:
iPhone 3GS
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Jun 5, 2014
I've been using my iphone's data to connect to the internet on my pc and my ipad for ages. The last few weeks, it kept dropping out and I had to turn personal hotspot off and on again to reconnect. Yesterday however, a new problem arose. I turn the hotspot on and both my pc and my ipad are not even showing my iphone as an option to use as a wireless internet connection. I have reset netowrk settings'' but the problem persists.
Info:
iPhone 4, iOS 7.1.1
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Aug 16, 2012
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
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Aug 13, 2012
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
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Sep 28, 2012
my bb 9930 BIS can't working at Malaysia.
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Nov 9, 2011
where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
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Mar 28, 2010
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Dec 29, 2011
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
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Dec 10, 2011
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
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Jul 17, 2012
Just bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
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Dec 21, 2011
I got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
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Jun 13, 2010
I am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
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