Motorola Motoactv :: Can't Update Firmware On 16GB Unit
Feb 17, 2012
I just got a 16gb unit, got it installed to my pc, but having the following problems
2. The unit is currently with 4.54.61, according to the forum there is an update that was released in early Jan. When I try to update using the update feature in the motocast USB software I get a message that there is no available update and the unit has the latest firmware. how or where to get the update?
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Dec 25, 2011
I just plugged in and setup my 16GB Motoactv on my Mac with current version "Blur_Version.4.54.50.Motorola-F100.retail.en.US", and the pop-up says "There is no update available for your device".
But the website says new version for the 16GB available: "Blur_Version.4.56.76.Motorola-F100.Retail.en.US"
Is there something I can do - or was the update actually pulled?
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Jan 18, 2012
Got one today and it doesnt want to pair with my unit. A friend of mine has an 8 gig unit and the same HRM strap and its working fine.I ask because we all know that the 16Gb and the 8GB units are not really the same thing...(different firmware)
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Dec 9, 2011
Received a new 16GB Motoactv this evening. Completed set up of MotoCast on my MAC. Unit was working fine, GPS / Radio etc.
Then checked for software update, it found 4.56.76, downloaded the sw and started to update. After about 30mins the MAC had a box saying updating, do not disconnect and the screen of the unit seems to be cycling. Initially I'd see the red batwings then an image of the unit and the progress bar underneath. The yellow moves about 1/3 along the bar then stops, after a minute or so the unit seems to power cycle > batwings > and so on....
After about 45 mins I disconnected the unit from the USB/MAC, tried a start + pwr reset but I still only get to this cycling mode (batwings > image + progress bar). Unit was charged for about an hour before I started the initial set up.
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Dec 25, 2011
Just installed newest Motocast software. When I check for device update it says I have the newest version. It seems according to the website that I don't have the newest vesion. It says There is no update available for your device. Current version Blu r_version.4.54.50.Motorla-F100.Retail.en.US. How do I update the device if it says none are available.
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Apr 2, 2012
i am looking at getting a motoactv in the next couple of days, im just wondering is it possile to change the default unit from mph to kmh? im from australia and the device is not here yet so i cant find out myself.
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Nov 25, 2011
My units are set in metric. Everything seems fine when I look at my workout. But if I look at the public version of the workout, I see the values for the metric units but with american units instead.So 5.74km becomes 5.74mi and 5 min/km becomes 5 min/mi.
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Mar 22, 2012
i have nokia x6 16 gb with me..it has software version 20.7 installed,,, i tried to update it to version 40 that came at last,,, but nokia suite says version 20.7 is the latest firmware version for x6....why i can't update it to version 40? what's matter with it?? i'm in sri lanka.. i brought my nokia from south korea..
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Jul 2, 2012
I just bought a used unit advertised as 16GB but based on 6.7GB Free space I am guessing it is really an 8GB unit. it says model number is Motorola-F100
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Jun 5, 2012
My motoactv just showed up in the mail today. In addition to the fact that the included micro USB cable appears to not work consistently (it's connecting fine now that I'm using a different one), my computer AND motocast both show the device as having 6.7GB of memory.
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Jul 24, 2012
Can I download the Golf software on the normal 16GB MotoActv? I don't need 20,000 golf courses, I golf at like 10. However, I don't want to go without score tracking or course downloading.
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Feb 8, 2012
On The Latest Firmware even though i have auto pause off, when i do a run even at a pace of 6.5MPH the motoactv auto pauses and never resumes every so often?
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Nov 15, 2012
I have an 8GB model and current firmware version is MA 1.7.10 N8. When I check the websites it says the latest firmware is 1.7.11 N8. When I connect to the system and check for latest software, motocast always report back saying there is not new files to update. May I know how to upgrade to the latest firmware?
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May 25, 2012
Last night on my home computer I message popped up that MotoCast had an update. It showed it going from 1.2.9 to something starting with a 2.x number.I thought great, MotoCast is rather incomplete, has error issues and is a bit stale.When I clicked the update it then told me that there was no internet connection (not true).When I went to MotoCast and invoked check for updates it told me that I had the latest version (1.2.9).I also plugged in the MotoActv and checked for any device updates. Nothing (I'm on MA 1.6.12 N16 for my 16 GB unit).
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May 2, 2011
Is there any firmware update available for Motorola Ex 115? if yes, from where can I get it updated?
I am facing issues with messaging, whenever I forward a message to multiple users, only the first receipient gets it others get blank message. Bu, when I write a new message and send it to multiple receipient it just works fine. So, I think that the problem is with the software and I beleive that motorola might have fixed this issue in the firmware update.
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Jul 19, 2012
I see that there is a new device update MA 1.7.11 MA version according to the website. But when I try to update the devise using the device manager it says update: n/a. Then i try to update the software and it says that it is already up to date. I have the 8GB version and thats what the update is for according to the website.
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Aug 12, 2012
I have done a factory reset and updated Motocast. When the update is in progress, the device shows a image of a file with a status bar for about 2-3 seconds. Next, the image shows a file with an exclamation point. Finally, the device restarts. I get a dialoge box that states.
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Dec 5, 2012
how can i update firmware my MB300 phone.
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Feb 3, 2013
Unit will not charge
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Sep 10, 2012
Ever since my motoactv updated to .12, the GPS stopped locating.
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Jun 1, 2012
I have tried several times to update my Motoactv (N) to the new 7.2/7.3 update released today and it continuosly fails at about 1/4 of the way through and then reboots back into the old firmware.
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Jul 17, 2012
When I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
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Jul 9, 2012
After the last update my computer brought up a screen saying to enter in my Proxy information. This is the first time it did it and I don't have any proxy information. Since then my motoactv will connect to my network but won't sync the data over wifi. If I use usb I can sync music but no fitness data. I tried the basic stuff like forgetting my network or using my phone as a hotspot but nothing worked. So i deceided I would do a factory reset. I would only lose one day of data plus one run and one golfing outing. I do the factory reset and now it won't connect at all. It gives me an error code 360.Now to my GPS problem. Before the update it would lock on in 10- 15 sec. Now it takes almost the full 5 min and sometimes it won't do it at all. Everything was fine before the update.
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Jun 17, 2012
When I plugged in my MotoActiv golf edition, I received a screen message that there was a new software update and to connect to receive it. I connected, but nothing happens. When I click the link for "Check for Updates", again, nothing happens. Motocast USB is launched, although I do not see the icon in my Macbook Pro dock.
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Jul 12, 2012
I plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
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Nov 27, 2011
My motoactv will not update. I used it running for the first time yesterday and the gps was lousy. I kept losing the location lock. I know the last update was pulled. Is there a way to get it to update to at least the first maintenance release.
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Feb 6, 2012
It seems that firmware "leaks" and posts from Devs on XDA are the only way of getting any information as there's precious little official information coming from Moto itself.I know a lot of people are eagerly awaiting ICS, but in the meantime its frustrating to know that Moto ARE working on updated (Gingerbread) firmware for the Razr given the fact that the leaked files DO exist.. many people, myself included, however.. are reluctant to flash leaked firmware even if it does appear to be very stable (from what I've read), and would rather wait for something "official" from Moto...The last "official" EN.EU firmware released was gratefully received late December with very little notification (651.73.30 I believe), but as I'm sure many of you have read there's also a 651.167.20 firmware floating around.. again, with a complete info blackout from Moto to their customers that there's even anything going on..
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Dec 8, 2011
Will there be any to iron out the bugs, also will there be a PC Suite available for this handset?
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Jul 14, 2012
I would like to know if anyone else has noticed their MotoActv flaking out when it detects the availability of new updates. I would really hate to think that Motorola would be foolish enough to do this intentionally just to encourage people to update their devices. However, my Motoactv has never had the massive behavioral problems that I see upon update notification at any other time.Just to give you guys a baseline, I normally burn just over 2K calories in a day if I don't work out, and my battery is normally at about 70-80% after being unplugged for 12-16 hours.
The first time that I noticed the problem, the device told me that I burned over 30K calories in one day, and the battery life was completely horrible that day. I don't remember exactly, but I believe that it was down to about 10% by the end of the day.Now today, the battery life was horrible again. It actually died somewhere during the day, after being unplugged for less than 8 hours and not doing any workout. Once I got home and plugged it back in, it had completely forgotten even the time and date. I let it charge enough to power back on, and low and behold it told me their was an update available! This is completely unacceptable. For a device to run just fine right up until the time that it detects an available update, and then for it to start acting like a complete piece of garbage is ridiculous.I really hope that Motorola has an explanation for this. But if it reads something like, "The updates address the problems you're experiencing, please update the device and you should no longer experience the problems." I'm going to be pissed.
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Jun 1, 2012
How time of day is updated on the Motoactv. Since it has gps I assume it can access gps time, but I can't figure out if the device's time is updated, or if one has to update it manually.
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Dec 10, 2011
I am having issues with the GPS since I installed the new blur update. No matter what dorking pose I use (left my arm raised above and away from my body in the middle of a football field) the GPS doesnt lock on. I sync my device right before a run as stated on here somewhere and still do not get any results. This will be the third time I have tried to lock on in 3 days with no luck.
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