Motorola Motoactv :: "Unable To Process The Request"
Jul 22, 2012
...when trying to view any of my workouts on the portal.And because Moto doesn't allow us to directly access the .CSV (or, indeed, GPX or TCX files), my data is currently useless.
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Jul 24, 2012
I'm getting this on the website "Unable to process the request", on about 80% of my workouts I cannot see details! also on the few ones that load I cannot see the route, this only happens from my PC and any other PC i have tried and with any browser IE, Firefox, Chrome,.... BTW it all works fine from my Droid Razr phone
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Aug 8, 2012
Ive tried a dozen times to submit a repair request and each time the operation stops after I select my device and your page stays blank. I submit my serial number and it looks up the device, finds it and I continue. Then I add my narrative and it asks me to pick my device. I select motoactv and at bottom of screen it has the little continue button. I press that and the screen stays white and wont let me continue the process. This is getting VERY ANNOYING and FRUSTRATING. Ive tried on 3 different computers on 3 different networks on 2 different browsers over a dozen times and I CANNOT submit my device for repair.
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Aug 27, 2012
There is a typo on the Weight Loss Goals page.It reads: "I have completed 44% of YOUR weght loss goal..." Please change to either: I have completed ___% of MY weight loss goal..." OR You have completed ___% of YOUR weight loss goal..."
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May 6, 2012
I try of chose a courses in the golf app but it gives me the error process com.motorola.motogolf has stopped for only one courses ans it's the courses for Golf St-Jean-de-Matha in Canada, Quebec.
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Jan 3, 2012
Using my Garmin 305 I can glance at the watch at anytime (assuming it has found satellites) and see my current pace.How do i see my pace on my MOTOACTV without having to go though the process of starting a workout session?How on earth the Motorola QA department allowed the watch and web site to be released to the public in its initial state amazes me. (I am a software developer for a large company so do have some experience) even with the software fixes there are still a number of areas where the watch and site are poor. Somebody at Motorola must be, or should be, getting into a serious amount of trouble over this.MOTOACTV 8G 4.57.78
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Sep 5, 2012
internet on ma blackberry curve 8520 was working well suddenly i couldnt send any msgs or recieve any on whats app , so i checked fb , twitter and internet trying to open google on the browser and i found this message appearing everytime there is insufficient network coverage to process your request please try again later so i called ma internet provider mobinil tried everything they said and they said the internet is working on ma mob as showed on their system
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Jul 8, 2010
i just got my blackberry a few days back on a plan with vigin media with unlimited internet it was working fine until a few days back where whenever i clicked the browser it would say "there is insufficient network coverage to process your request. please try again." i do not understand why this is happening as it was working a few days back i have tried a few battery pulls but it has still not worked for me. I have even switched my phone on and off and turned all connections of and restored them. I really do not know what to do as i can know longer browse the web or recieve emails. In the top right corner it says "gprs" and even when i have full bars the connection does not work. I have called customer services and they have failed to help me so far any help appreciated..
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Aug 25, 2011
Since upgrading to Gingerbread (2.3.4) on the Motorola Atrix I have not been able to accept/decline/tentative meeting invitations from my phone. Is anyone else having this problem? I do have 2 (multiple) Coporate Sync accounts setup where I am syncing calendar and email etc. I have not attempted to see if having one would make it possible. I can't accept the invite from the calendar nor from the email.
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Sep 4, 2012
Came to use my MA for my ride into work this morning, and the screen simply says "The application Launcher (process com.android.launcher) has stopped unexpectedly. Please try again" and has a force close button.Hitting the Force Close causes the message to re-appear.Powering off and back on again, causes the message to re-appear.Is there a way to reset the device using the buttons (I have no menus, navigation or anything other than the message above so cant go to the config to do a factory reset).
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Jul 21, 2012
Anyone getting the error, "The process xxxx has stopped unexpectedly" with one button that says "forced close"? If so what can be done to prevent it. I was at the end of my run yesterday and stopped my run on the Motoactv. When I clicked the button to stop the run, the error popped up. When I clicked the "forced close" button, I lost my entire run. The run can no longer be seen in my recent workout list. It was disappointing to loose the data. I was not running any music when this happened. I was only using the exercise mode at the time. My software version is 1.7.2 N8. I would suggest that the watch needs an option to make incremental saves automatically every lap. That way if the watch does crash or the watch is accidentally turned off, the entire workout is not lost.
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Apr 4, 2012
Early this morning is the last time my handhled has reconciled with the yahoo mail function. Unable to update feeds on Facebook and I can't access internet. The message I receive is "There is insufficient network coverage to process your request"
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Nov 6, 2011
Since getting the Atrix2 I have had no software issues or Forced Closes.This evening I woke the phone up, slid the Lock Bar to the right and here is what I get:The process com.motorola.process.system has stopped unexpectedly, Please try again,Force Close.Once I push "Force Close I can get the phone to function, however the same screen keeps coming up at random, also each time i slide the Lock Bar, I get the window or warning immediately.It happens consistently when the screen times out and you use the lock bar, slid to the right, and you instantly get the warning screen.I have also tried a few of the programs and when you access them i get the warning window. Anyone have any ideas as to what exactly is going on? No Downloads done today, just email, plume and some music.Ive done several Power Off/on cycles, It doesnt seem to want to go away?
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Feb 4, 2013
I am getting this error message "unfortunately, the process andriod.process.media has stopped"?
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Aug 7, 2011
I've had my Xoom for 3 weeks now. It worked okay with no error messages until last week. Everytime I turn it on, it displays this message:The Process android.process.acore has stopped unexpectedly.Please retry again.Forceclose Report?I have chosen Report and filled that out, but now just hit Forceclose and it resumes and I don't seem to have any problems.
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Jul 10, 2012
Just got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
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Sep 21, 2012
I'm unable to sync all of my music. The number of songs is correct when it displays in MotoCast but it only copies 187 of 1759 songs. The sync history shows an error.
Syncing Fitness data with the MOTOACTV.com
Fitness data sync successful.
Sync summary
Sync start time = 2012-09-21 20:31:02
[Code].....
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Jul 18, 2012
I have recently purchased a motoactv which works great, but when I try and connect it to a computer it doesn't connect properly. The initial connection via usb managed to install the USB Composite Device driver, but failed to install the Motorola Networking Interface and the Motorola ADB Interface. Nothing else happens. Whenever I connect or disconnect I do get the notification sound, but again nothing else. It does not even appear in my computer. I tried system restore to a previous point to remove the drivers and try again, but on the initial connection of the device exactly the same thing happened again. I have tried installing motocast but have had no results with that either.
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Aug 16, 2012
I just bought a new 8GB watch and connect with my Android 4.0.3 phone. When an incoming call, the watch shows the caller ID correctly but no notification sound. In setup, I have selected play a notification tone.
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Jun 4, 2012
I'm unable to download maps to my Motoactv device. When I click on a particular map on the maps screen, all I get is garbled data (presumably raw image files?). This seems to be the case for any map I select. I've tried right-clicking and saving the map files, however it saves them as *.htm files, which is presumably the wrong format for the device.I'm using IE9 on Windows 7 64-bit.
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Apr 8, 2012
I can not get my Motoactv software updated.I did a search of the website and it sends me to a page that just lists the updates, but nothing about how to do the update.I have a Mac, and have installed Motocast on the Mac....when that's running, I select Check for Updates, but that only checks for updates to the Motocast software, not the Motoactv software.
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May 25, 2012
New problem generate in my Blackberry curve 9220 (OS 7.1) in Blackberry Messenger.When i sent request to my firends its show request is pending but he/she is already accept me. And he/she send request to me at that time i accept and he/she is in add my contact list.
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Jan 11, 2012
I don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
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Nov 15, 2012
I have an 8GB model and current firmware version is MA 1.7.10 N8. When I check the websites it says the latest firmware is 1.7.11 N8. When I connect to the system and check for latest software, motocast always report back saying there is not new files to update. May I know how to upgrade to the latest firmware?
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Jun 1, 2012
All the right boxes are checked- I want it to load four episodes that I haven't listened to yet. Two of them are gray on my device "file type not supported" (they are both mp3s, same as the episodes I've listened to) The last time I attempted to sync, inexplicably it REMOVED all of the podcast episodes from my device, when I was trying to ADD several new ones. Spent an hour on customer service tonight speaking with a fellow who did not seem to understand what a podcast is.
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Jul 23, 2012
I have the 16GB device and since I took the latest upgrade yesterday I am no longer able to sync. Message is 'MOTOACTV cannot connect to the server please try after sometime'. I can't sync via WiFi or phone.I've powered off the device a couple of times and reset my modem and router.
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Sep 4, 2012
After taking the Fittest i'm unable to select the Carmichael Training Zones as my default.
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Apr 26, 2012
I searched a bit and couldn't find anything but i'm trying to set a route under "Planning" and when i click "Save" i get the error "Something Went Wrong. Unable to save route."
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Feb 26, 2012
I have not been able to connect to my router and keep getting the error incorrect password or other error.I have tried power cycling my router, removing the password, changing the password to something simpler and motoactv stlil cannot connect.I am 100% sure the password is correct and all my other devices can connect to the router fine as well.
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Jan 5, 2012
Been tring to update software for a couple weeks now. Every time I attempt to update I am given the following message - "The server is temporarily unavailable due to maintenance. Please come back later to check for updates." Been in contact with customer service a couple times and have not heard back from anyone yet.
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Jun 23, 2012
is anyone else unable to view their elevation data since moving to the new MA portal? I am experiencing this issue even when viewing older workout data.
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