Motorola Atrix 4G :: WiFi Will Connect Everywhere But At Work
Oct 11, 2011
I've had my Atrix for a couple of months now and I noticed this problem back within the first 30 days but thought it was an issue with our network at work..ie the wrong password. After getting our tech guys to set the right password I have tried to connect to the WiFi at work but it gets to the point of obtaining an IP address and disconnects. I know the password is right because my co workers newish laptop will connect and another coworkers Iphone 3GS will connect.
My Atrix will connect at home, Applebees guest and the local hospitals guest connection. The work connection is secured with WPA/WPA2 PSK according to my phone. It's a small work place and really the only person that would every use the connection would be me and honestly I'm a little peeved that I can't get it to connect. The routers are probably about 3 years old so I'm not sure what that would have on them but they should work just fine with this phone. I can't really log into the routers and change anything there because of some other things that are networked into the system. Are there any setting I can change in my phone that might force it to work?
For the last several weeks neither the WiFi nor the Bluetooth will turn on. When selecting to turn on WiFi is starts to turn on then stops and displays Error. About 75% of the time after attempting to turn on the WiFi the phone will reboot. I have factory reset the phone and the WiFi and Bluetooth will work once after the reset but once the phone sleeps neither WiFi nor Bluetooth will operate. This is even after a power down. I have checked my settings and can't find anything that would cause this.
Just purchased Atrix 2 and I cannot connect to internet using wifi. It scans, connects and immediately disconnects.I have followed the instruction re: forget and reconnect. I have my passwords correct. I have a tablet and iphone that connects to the Netgear N600 without any issues.
When I got my Atrix 2 days ago, I brought it home and connected to my home wifi with no problem. Downoaded the 1st of 2 updates/upgrades and after installing it, I was no longer able to connect to it. "Obtaining IP address" was all it displayed until disabling it and connecting to one of my neighbour's unsecured, poor signal, on and off connection.I've tried the tech people at Bell Mobiity and even my internet provider and they are clueless.Everything else in the house connects without issue, including my old blackberry bold 9000, xbox, 3 laptops, tv, etc. Just not my Atrix.I've rebooted the router several times, renewed WAN settings, switched to static ip. I've also pulled the battery for 2+ minutes, rebooted the phone, told it to forget, then re-entered the password to try to reconnect. Nothing.I also don't have any issue connecting to other wifi networks. Just the one in my house.
I have a few problems with the Atrix 2 and curious if others see these things.First...I really like this phone. I like the size, the weight, the speed, the apps, etc. was annoying enough that I decided to use my bluetooth headset. The sound improved immeasurably by doing that. But, I noticed that while at work, listening to music, that I couldn't turn on wifi while I had bluetooth engaged. The music would haltingly play, like a skipping disk, until, finally, after about 30 seconds it stops altogether. As soon as I turned off wifi, the bluetooth playing would reengage where it left off and play perfectly.I also notice that with the plugged in mic or with my bluetooth headphones connected, if a call comes in while I'm listening to something, about 1/2 the time, the phone wouldn't ring or vibrate.
every time i try to use the phone portal it it ask you to plug in usb to launch or connect with wifi.well problem one is i trie to use just wifi but wont connect unless i use my usb . witch i dont understand.number 2 is after i get it to launch and login on my pc the app crashes every time.
I have set my Wifi Sleep Policy to "Never", because i like to strem my music with DLNA App to my HiFi, and i'm also downloading with Torrent App some TV Shows.Music Streamin works fine with Original DLNA app from Atrix, but only until the Display turns off. Then it stoped everything.I also set DLNA to never sleep and i also tried Battery set to "Performace". It simply doesn't work.With Torrent app from the Market also the same problem. I tried several apps. After the display is turned off there are no transfers.I own also Samsung Galaxy Tablet. With this device i don't have any of these problems.The funny thing is that the original DLNA app from Atrix simply don't stream the music after the display turnes off.
So, I used to be able to listen to music at work without using my data plan. I could just connect to the guest wifi. Selecting the "Click to connect" would bring up the web page where we log in and I was up and running. Now when I select "Click to connect", I just get a big lock with a cross through it. Selecting "Use network as is" doesn't do anything.
I have a new S6 on Verizon and am trying to connect to the WiFi network at my office. I'm able to connect to the WiFi at my home, but that's the only other one I've tried.
The WiFi at work uses a dual-step authentication, where you connect to the WiFi and then browse to an internet site, where you are first directed to a page where I must accept their Terms & Conditions. However, this page is never shown on my phone - the browser just said there is no network.
In fact, when I click on Connect on the WiFi entry for my office network, it says "Connecting..." and then nothing. No WiFi icon in the status bar or any error is shown.
I've shown this to our IT folks and they have no answer - they simply state that everyone else is able to connect (although I have the only S6 it seems).
I've read through the WiFi troubleshooting guide I've seen in other posts, but nothing seemed to work.
I've rebooted the phone, "forgot" the wifi and re-created it - nothing works.
The phone is running Android 5.1.1
I've contacted Verizon support and they suggested that I do a factory reset on the phone, but I hate to go to such an extreme step. Is there any way I can debug the issue to determine why it is not connecting on the WiFi?
Droid Turbo (Android Version 5.1) - WIFI works fine at home and seems to work other places. I have been using it for months at work. Recently I cannot connect. Other people can still connect. I had the connection saved...but even tried deleting it and researching, but it won't locate the server.
Some keys in the keyboard don't work in my Atrix. Keys y, h, and b to be specific. I tried 3 different keyboards. The keys work OK when flipped horizontal. This makes me wonder if its a hardware problem as the keys y,b, and h are in a almost straight line on the keyboard.
When going to a baseball game my phone loses it's signal, however, the Diamondbacks offer AT&T hotspots throughout the building. I have AT&T service so you would think this is a no brainer, my son who has Sprint gets on with no problem, my husband with Verizon has no problem, (both have Android phones), my daughter with A&T service and an iPhone has no problems, however when I go on, it searches for awhile and then I get the following error message and it shuts off my wifi
AT&T Wi-FI Hot Spot Status Unable to confirm eligibility, please call Customer ---and then it fades away, if you click on the error message it completely disappears and there is no phone number to call. This is my second phone because of this issue and it isn't fixed. I would like to be able to use my phone to use MLB at the Ballpark but it's like taking a brick to the ballpark.
I can't seem to connect my new Atrix 2 to my Macbook Pro at all.. not even through USB. I am not able to receive an item nor am I able to connect successfully through USB. At first, I just connected my phone through USB and it popped up to install a link but it was only an ".exe" file. I than downloaded Motorola Media Link and there is no connection link. I am on a Macbook Pro 10.6.8 and I have searched through the forum as well but nothing really specific on my issue. I have restarted my Mac and my Atrix 2 but to no avail.
Since I updated to the Gingerbread operating system the phone does not recognize the USB to charge and the pc is telling me that it cannot recognize the device either. I have tried to update drivers, but that has not worked.
After the battery died, the phone would flash on the Motoblur screen for a few seconds. Eventually (after more than 12 hours of the flashing on and off screen) it did charge up, but I don't know how to keep it charged and I cannot connect or sync with the computer. It is not the cable, as I have the same issue with the car charger connected.
I was able to do a External Reset, but it still has the same issue. AT&T doesn't know anything about it and has offered no solution. What should I do? Everything was working fine before the update. Is there any way to restore the old operating system?
I'm currently using software version 2.3.6 (GINGERBREAD) and my phone keeps telling me that my phone is ready to update to 67.21.125.en.US (ICE CREAM SANDWICH - US). I am able to download it, and when it restarts my phone the little android unpacking symbol shows up like it is installing just fine. When it finishes all the normal startup screens are displayed, but when the phone is ready to use, it says update failed. I'm not sure why this is happening. I've tried it while charging, while not charging, while on WIFI, while using only cell data, while in airplain mode, and every other way I can think of. Motorolla even lists it as being available to update as of October 12th this year, but I'm still not able to get it working.
It looks like thip topic has already been dealt with, but I am experiencing similar problems with my (new) Atrix. Facebook messages do not load through Atrix's Motoblur's messaging widget. The updates seem to be fine, though the contact's pictures do not come up. I deleted group messages from my Facebook homepage (not all of them, just the visible ones on the front page) and I also checked my IMEI, but still nothing.
I just got the car dock, which I really like (I had one of my original Atrix 4G) I was wondering if anyone had a recomendation for a protective case for the phone that will work with the car dock. I prefer the thinner silicon varity, buy I really want one that will fit with the car dock. Looking at the dock there seems to be a removable insert to be able to accomodate a thicker case.
I can't seem to get my phone to communicate with Moto Cast USB. I use Zumocast for wireless, but I wanted to use Moto Cast to sync my music and videos over USB. When I plug the USB in everything starts up automatically. A screen pops up and tells me its preparing my device, then another screen pops up telling me to wait while it loads content. However, this second screen has a large yellow triangle with an exclamation in it and lists things to try if you are having connection issues. I have tried every USB option I have on the phone, it seems to force the connection back to USB mass storage, so I assume that is where it needs to be.
I purchased a Atrix2 sometime back but just recently was looking to connect it to my PC to download some stuff onto the phone.When I connect my phone to the PC (windows 7 64 bit), the PC is not able to install the required drivers for my motorola phone. It fails with an error that says failed to install something called "ADB" drivers. I've tried installing the drivers from the page below to no effect :http://www.motorola.com/Support/US-EN/SupportHomepage/Software_and_Drivers/USB-and-PC-Charging-DriversAlso if I put my phone in the "Charge only" mode, on the phone I see the "lighting" icon continously coming and going on the battery icon in the notification bar at the top of the phone.
I upgraded my Atrix 4.1.57. Since the upgrade, I have not been able to connect my phone, via Bluetooth, to my car. The phone and car find each other, the phone asks for the PIN code and it says connected. But, when I try to connect the phone to my car, I get an error message that the car has rejected the connection.
I have just bought an Atrix 4g european version. A great phone, but is there a bug in the operating system ? (2.3.4 was preinstalled) When I try to connect to my home network via wifi and the router is not broadcasting the SSID, the phone cannot connect. When I change the router so the SSID is being broadcast, the phone can connect and has an "excellent" connection. My other mobile phone (HTC diamond 2) and laptop can both connect to the router when it is not broadcasting the SSID, so the router is okay.
I am having an error with the WiFi of the Atrix 4G. It will not connect and when I go into settings it just says 'Error'. I have had the phone since it has come out and this has never happened before. I have wiped and restarted the phone twice and nothing has changed. I have attached pictures of the menu settings page and the toggle switch which just has the loading symbol and cant be switched on or off.
I have crap (edit) service out here in el cerrito. At&t was nice enough to give me a microcell. However for whatever reason, my phone doesn't connect (sometimes). No biggie, I just tap my airplane mode widget to reset my connection. It just happenedThis time when I was reconnecting, t-mobile popped up in my left hand service provider area. It was there for about 10 seconds. Then went to the red x. After that I was connected to my microcell. What was that all about.