Motorola Atrix 4G :: Some Keys Don't Work?
Jan 5, 2012
Some keys in the keyboard don't work in my Atrix. Keys y, h, and b to be specific. I tried 3 different keyboards. The keys work OK when flipped horizontal. This makes me wonder if its a hardware problem as the keys y,b, and h are in a almost straight line on the keyboard.
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Oct 19, 2011
I got the Atrix 2 today, The Back lighting on the 4 soft keys on the bottom, settings, home, return and search, the backlighting doesnt always come on.. usually when you touch them or the display screen, they light up bright white.
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Oct 9, 2012
Without warning, my soft keys stopped working. When I press one, they activate whatever is on the touch screen above them. (For instance, the menu soft key is right below the widget on my home page for contacts. When I press the menu soft key, it activates the contacts widget rather then accessing menus.) I tried a factory reset (I'll spare you the frustrating story of how the backup app I paid for doesn't seem to have worked as promised for me, though thousands of others love it), which included clearing the cache and was done using the external keys not via the reset option in settings. Freshly restarted, prior to adding any of the apps or changing anything, the soft keys still exhibit that behaviour. (Though, come to think of it, I also think the wallpaper stayed, which makes no sense to me. Everything else had to be reconfigured and the reset/cache clearing didn't throw any errors...hmz...)
The Droid 2 keyboard has a back button, which I've been using non-stop since the soft keys went out on me. And a search button, but I never use that. I can get by without a way to simulate having the home key (though I wouldn't mind that). But, as you can imagine, the lack of a functioning Menu key is a serious impediment. I love my Droid 2 enough that, rather than use my "new every 2" to upgrade to a Droid 4, I'm hoping to either fix my issue (which could include fixing the soft keys OR findind a keyboard shortcut for the Menu key) or buy a "new" Droid 2.
So, anyone have either a troubleshooting suggestion other than a reset (tried twice now) and/or know a magical shortcut on the physical keyboard that will do the same thing as the Menu soft key?(Phone is not rooted and has the latest version of Android that Verizon pushed...Looks like 2.3.4)
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May 4, 2012
I've noticed something strange on my Bionic. If I enable any of the screen lock mechanisms (password, pin, or pattern), the home and search keys stop working. I have to hit the back key multiple times if I'm within an app to get back to my homescreen so I can open the app drawer.
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Jul 10, 2012
I have had my Phone for 1 1/2 years yesterday the headphone jack stopped working. I tried master reboot, different head phones nothing works is it a phone issue or a software issue?
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Oct 19, 2011
I down loaded theAT&T Code reader, but when I go to a QR code, it tries to find the website but always comes back "Website unavaible" but I can get it on my daughter's I-phone ....
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Nov 22, 2012
I'm currently using software version 2.3.6 (GINGERBREAD) and my phone keeps telling me that my phone is ready to update to 67.21.125.en.US (ICE CREAM SANDWICH - US). I am able to download it, and when it restarts my phone the little android unpacking symbol shows up like it is installing just fine. When it finishes all the normal startup screens are displayed, but when the phone is ready to use, it says update failed. I'm not sure why this is happening. I've tried it while charging, while not charging, while on WIFI, while using only cell data, while in airplain mode, and every other way I can think of. Motorolla even lists it as being available to update as of October 12th this year, but I'm still not able to get it working.
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Dec 5, 2011
It looks like thip topic has already been dealt with, but I am experiencing similar problems with my (new) Atrix. Facebook messages do not load through Atrix's Motoblur's messaging widget. The updates seem to be fine, though the contact's pictures do not come up. I deleted group messages from my Facebook homepage (not all of them, just the visible ones on the front page) and I also checked my IMEI, but still nothing.
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Oct 11, 2011
I've had my Atrix for a couple of months now and I noticed this problem back within the first 30 days but thought it was an issue with our network at work..ie the wrong password. After getting our tech guys to set the right password I have tried to connect to the WiFi at work but it gets to the point of obtaining an IP address and disconnects. I know the password is right because my co workers newish laptop will connect and another coworkers Iphone 3GS will connect.
My Atrix will connect at home, Applebees guest and the local hospitals guest connection. The work connection is secured with WPA/WPA2 PSK according to my phone. It's a small work place and really the only person that would every use the connection would be me and honestly I'm a little peeved that I can't get it to connect. The routers are probably about 3 years old so I'm not sure what that would have on them but they should work just fine with this phone. I can't really log into the routers and change anything there because of some other things that are networked into the system. Are there any setting I can change in my phone that might force it to work?
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Sep 27, 2012
I just got the car dock, which I really like (I had one of my original Atrix 4G) I was wondering if anyone had a recomendation for a protective case for the phone that will work with the car dock. I prefer the thinner silicon varity, buy I really want one that will fit with the car dock. Looking at the dock there seems to be a removable insert to be able to accomodate a thicker case.
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Nov 1, 2011
Will the Bionic work with a Atrix (1st gen) lapdock?
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Sep 26, 2011
or whatever they are called. How do I delete a profile, and also other things that came on the phone that I do not want?
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Jul 5, 2011
just got an Atrix and found it can't work well with my motorola T215 hands-free device. T215 can't activate voice dial when Atrix screen is off (sleep mode?). Any advice how to make it work as it's not safe to unlocked the phone while driving and make a call (though true the data of the phone is much more safer than the driver now!)
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Nov 21, 2011
I have a few problems with the Atrix 2 and curious if others see these things.First...I really like this phone. I like the size, the weight, the speed, the apps, etc. was annoying enough that I decided to use my bluetooth headset. The sound improved immeasurably by doing that. But, I noticed that while at work, listening to music, that I couldn't turn on wifi while I had bluetooth engaged. The music would haltingly play, like a skipping disk, until, finally, after about 30 seconds it stops altogether. As soon as I turned off wifi, the bluetooth playing would reengage where it left off and play perfectly.I also notice that with the plugged in mic or with my bluetooth headphones connected, if a call comes in while I'm listening to something, about 1/2 the time, the phone wouldn't ring or vibrate.
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Dec 13, 2011
The app works normally in portrait mode (showing artists or songs or whatever I choose) but when I flip it to landscape mode, it just shows the blank grey/blue screen that is the background on the music app home page (where you can choose now playing, library, internet radio, etc.) and it just sits there... doesn't load anything at all.
This is an exceptionally frustrating problem for me as I use my Atrix with an HD dock and the cardock (meaning I have to basically unmount my phone from the car dock to get a different artist. If I use the (useless) music launcher in the cardock home page, I can get to the now playing screen and pick the "smart DJ" button to get a new list of songs, but it'd be really nice if I could choose an artist I wanted to listen to (or a playlist, or a song for that matter) without having to take my phone out of the cardock, flip it to portrait mode, and then place it back in the cardock (quite dangerous while driving I might add)
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Sep 14, 2012
My volume buttons no longer work on my Moto Atrix phone. I was thinking about taking apart my phone but taking off the back does not make it any easier to get to where the volume buttons are.
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Jul 25, 2011
I can only get audio to work.... Anything I should be doing to get the video to work?
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Jul 19, 2012
I have a Pattern Setup as my lock screen for my phone, and 2 out of the 3 times I try to unlock it, it doesn't work. I try to drag the pattern out, but it thinks i lifted my finger and the lines go red, like when you guess the wrong pattern, and the lines go crazy, shooting to random dots on the lock screen, making it very tempremental. When this occurs i just click the lock button to shut the screen off, and then try again. Even after I do this, it still won't work and the lock screen will go crazy.
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Jul 28, 2011
Has anyone managed to get Skype contact sync to work with their Atrix? I added the Skype account but it doesn't seem to synchronize any contacts. I've also had the account mysteriously vanish from the list of accounts.how to get this working?
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Dec 30, 2012
When checking for system update, all I get is perpetual checking for update... it doesn't give you the up to date message anymore. Have tried #35468# for log in, but no help. Thought service updates were still being supported?
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Jun 28, 2011
In the Settings, Applications, I noticed the Double Tap Home Launch function. I've tried using it, and it doesn't launch anything. I've tried setting it to camera, messages, and text...but nothing. Should I exchange the phone?
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Oct 3, 2011
I have set my Wifi Sleep Policy to "Never", because i like to strem my music with DLNA App to my HiFi, and i'm also downloading with Torrent App some TV Shows.Music Streamin works fine with Original DLNA app from Atrix, but only until the Display turns off. Then it stoped everything.I also set DLNA to never sleep and i also tried Battery set to "Performace". It simply doesn't work.With Torrent app from the Market also the same problem. I tried several apps. After the display is turned off there are no transfers.I own also Samsung Galaxy Tablet. With this device i don't have any of these problems.The funny thing is that the original DLNA app from Atrix simply don't stream the music after the display turnes off.
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Oct 20, 2011
I have a pop-3 mail account with road runner, do you know if the "Counter" works with that? It usually shows a number of how many emails received. Notifications are working however it doesn't show on the email icon, it did on the SGS2,. I tried sending you a PM, but your not in the Directory?
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Jun 16, 2012
My daughters Blackberry Curve 9300 is only 4 months old and seems to have a problem in that certain keys inc delete key do not work.
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Oct 1, 2012
When I lock my BB Curve 9300, I can't unlock it. All 3 convenience keys (right, left and mute) won't work. I have to take the battery out to get it to unlock
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Nov 26, 2012
Every keys of my curve 8520 don't work. I have tried many times to remove the battery but it is always the same, the phone start and ask my PIN but i can't log in because all the keys don't work! Even those witch are above. I have tried the safe mode but it doesn't work (because i think the key don't work)...
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Aug 2, 2011
Looking for a bit of advice. I've brought a Blackberry Torch and the keys under the screen don't work.
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May 26, 2011
i am from Singapore and i can't seems to find any blackberry service centre here. i have only bought the Torch for less than 6 months and all of the keys won't work for my Torch. only the touch screen is functionable. where can i send my Torch for servicing? there should be a warranty, right?
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Sep 5, 2011
i can see my screen but no keys on my keyboard work.. i ve already tried to restar my phone and it didn't work... what should i do?
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Oct 28, 2011
Why HDMI mirror(auto-rotate and landscape modes) doesn't work on ATRIX? This is a fantastic feature to play games!!
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Jan 10, 2010
When I put the provided headphones into the phone it played the music really well through them but when I tried to use the buttons on the headphones like skip, play/pause and volume none of them worked. Help Much appreciated.
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