Motorola Atrix 4G :: IMEI Unknown After Update (during)?
May 13, 2011
I try to update the phone by installing and running the Motorola Update Manager (I don't have wifi), after I start the process on Vista Update Manager found the update, downloaded it and start the update process.At 50% of the last step (I don't recall the name) the phone rebooted itself which I think it was part of the process. After restart windows give me a message "qhsusb_dload" windows cannot find the drive!So windows fail to recognize the device and phone gives me"Modem did not power UP (0) Starting RSD protocol support" with Motorola logo in background.
I tried resetting the phone to factory setting in recovery console and it fails.I tried running the update few different times with same resultContacted Motorola customer support, factory rest: FAIL.The only way I can start the phone is with choosing "Boot Android (No BP)" in recovery console. by doing that I can start the phone and load the motoblur and... there is no App installed on the phone and everything in the phone is rested already.When I check my phone status after booting by "Boot Android (No BP)" I see:IMEI: Unknow; IMEI SV: unknown; Baseband version: unknown; Build number: OLYFR_U4_1.8.3ystem version: 4.1.83.MB860.ATT.en.USMotorola WebTop version: OHWT_U1_4.257.30AT&T said that they are going send me a new phone and for now I'm using my old BlackBerry. I'm posting this to see if you guys have any suggestion/idea before I get my new phone
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Aug 25, 2012
After i install update sdcard-Blur_Version.55.13.26.MB865.ATT.en.US System shown me :
updating STE BP ..
assert failed :motorola.steflash("/tmp/steflash")
E:Error in /tmp/sideload/package.zip
(Status 7)
Installation aborted.
Now i have 2.3.6.But gsm module no more works and in a see in about phone section:sysetm version 55.13.25.MB865.ATT.en.US? baseband version unknown?Try to flash 2.3.5 back ,but gsm module doesn't works now in 2.3.5!What i need to do to restore gsm module?
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Jan 27, 2016
So, unknown IMEI and Baseband. I ran e2fsck on the persist partition, but it errored out. Formatting worked. I edited and copied the .bdaddr and .macaddr files and those addresses are sticking after a reboot (I know I'm leaving a lot of details out, just trying to prove I did some research and did the basic steps first). So, the /persist partition WAS bad, but is fixed now.
Still getting an unknown IMEI and Baseband (note, Baseband shows correctly in the bootloader screen). Flashed multiple times. Even flashed using the LG Flash Tool (twice, once before fixing the persist partition, and once after).
Now, I think this last bit is the problem. I tried backing up the efs partitions, /dev/block/platform/msm_sdcc.1/by-name/modemst1 and /dev/block/platform/msm_sdcc.1/by-name/modemst2. I was able to backup modemst1 no problem (nice 3MB img file). When trying to backup modemst2, it just says "I/O error".
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Jul 31, 2011
I keep getting messages from an unknown source, I only see a green star appear where the AT&T is on the upper left corner of the screen on my Motorola Atrix.
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Jul 30, 2011
how to change app setting or something to be able to download app from unknown source?When I downloaded this app, it went to files, phone storage and messages.
Try to dowload and Security Warning Pops up, app comes from unknown source, for your security app from trusted sources can be installed.
I went to app settings and there is not choice to change.
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Aug 22, 2012
My fleet of fifteen client Xyboard tablets on Verizon received their OTA push of the Android 4.0.4 operating system this morning. I was pretty stoked until one of our primary software components wouldn't function. After quite a bit of work, we discovered that the Verizon/Motorola system update had changed all of the Xyboard's IMEI Device ID numbers by appending an additional digit to them. This changed the previous 14 character device ID numbers to fifteen character device ID numbers.The result was that any software that had license binding to the device ID no longer functioned. This was true for our Sygic navigation and routing software. We had to completely relicense this software component on 15 tablets.First, I wanted to warn other Xyboard users of this potential problem. Second, I wonder if anyone can provide any idea of why this happened. Many companies, like ours, enter these IMEI Device ID numbers into our capital asset inventory log system because, supposedly, they never change and could be used by the police if one was ever stolen. What could possibly be the reason for changing them in a system update?? Now, not only did it break some of our most important software, angering our clients and causing us enormous headaches, but it also makes our entire capital asset inventory incorrect.
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Aug 8, 2011
Just notice my phone just prompted new update 4.3.13 available for download.My existing version is 4.3.10 Anyone know what are the updates in 4.3.13.My phone is from Singtel - Singapore, non-rooted, original rom.
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Jan 4, 2012
I was wondering if there was any word on the first/newest software update to the Motorola Atrix 2? I love this phone. I also loved the original Atrix, but with so many software issues on their latest update, and much complaining to AT&T that since Mototola's fix was to say forget it and make the Atrix 2, that should be my fix...I got AT&T to give me the Atrix 2 for free!!.Like I said I like this phone just as much as the original Iphone. So when I went in for my upgrade in August, instead of getting the Iphone 4 like everyone (and knowing the I4S was around the corner) I wanted something different. I get new phones all the time. The Atrix and Atrix 2 have been my favorites. I've had 0 issues.So if anyone knows if theres any software updates in the works, which im sure I get automatically anyway, let me know!
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Jul 31, 2011
I have a Middle East Region Motorola Atrix with froyo 2.2.2 As Gingerbread is released in US few days back so Can anybody tell me when NON US ATRIX phones are supposed to be updated to Gingerbread and do i have to update it through Software update tool or OTA update.
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Jul 25, 2011
Yesterday I downloaded and installed the gingerbread update. Following instructions I changed the usb mode to whatever the setting was that I needed to complete the update via computer file transfer (mass storage mode?). After completing the update I sat and played with all the shiney new features until my battery died (oops) and now I can't charge my phone because I can't power it on long enough to change the usb mode back to "none" or whatever. Is there a way to override this or externally change this? Prior to the update the usb would default back to charging mode if the battery died, I am happy about the updates, but this issue is a HUGE problem. I hadn't installed the usb driver on my computer to charge via usb connection, and the phone needs to be turned on in order to initialize thisdriver, so I can't even charge that way. If there is no way to externally change this setting, what in the world am I supposed to do to get my phone to turn back on?
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Aug 18, 2011
Since I updated to the Gingerbread operating system the phone does not recognize the USB to charge and the pc is telling me that it cannot recognize the device either. I have tried to update drivers, but that has not worked.
After the battery died, the phone would flash on the Motoblur screen for a few seconds. Eventually (after more than 12 hours of the flashing on and off screen) it did charge up, but I don't know how to keep it charged and I cannot connect or sync with the computer. It is not the cable, as I have the same issue with the car charger connected.
I was able to do a External Reset, but it still has the same issue. AT&T doesn't know anything about it and has offered no solution. What should I do? Everything was working fine before the update. Is there any way to restore the old operating system?
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Oct 9, 2012
My phone has been rooted for ages, and I'm wondering if that has anything to do with the fact that I download the ICS update, reboot when prompted, and when phone boots up again, I get message box saying "Software Update Failed."
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Feb 7, 2012
I had a phone update at around 10:00 P.M. on my Atrix 2. After installing the update, my phone auto re started. Since then it keeps turning on then off over and over and over. When I do manage to manually power down and start it back up I have no service and cannot call or text. My WiFi seems to work but thats about it? Is anyone else having this problem? What can I to solve this problem?
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May 8, 2012
I received notification for updating 9 applications and finished with 3 of them. I closed the list of applications to check my settings. How do I get back to the list of applications that need to be updated?
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Nov 13, 2012
I completed an update on my Atrix on Monday morning. Since then I have not been able to view my pictures that I took before the update. Some of my music files will not play or are no longer visible. I do not have the option to set up the facelock option, I also do not appear to have a phonebook any longer. Was my update incomplete? Is something wrong with my memory/micro SD card? Or is something else wrong with my phone?
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Jul 25, 2011
I lost my contacts with the update. I thought that I could use Motorala Media Link to sync the contacts with my PC (Windows 7) with Windows Live mail. Media Link does not show Contacts in its list.
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May 18, 2011
Running 4.1.83 update. Prior to this update, Skype didn't work at all. Just static for the folks I was trying to talk to. I just removed Skype. After the update I re-installed, Skype and great, it works. It's important as I talk to a friend in South Africa fairly frequently. Then I started noticing reboots / crashes. Phone just restarts, big old Red M logo advertises the fact the phone has just fell over and is restarting. I think I'm noticing a pattern. I've started leaving Skype running in background so I can get incoming calls from my South African friend. Every time that I've noticed a reboot, Skype was running. It could also be related to poor signal strength. By the way, I'm using Skype over my WAN data, not Wifi. Is there a way to get a crash log from the system.
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Aug 11, 2011
So i download an update for about 4 hours, it crashes at least twice in the process, and then when everything is finally working, I notice my contacts are completely gone. The ones that sync from facebook are fine, but I don't care about those. Lots of them are gone though. I have no idea what they were saved in before. What account... etc. This happened last time i updated the system, but i had my old phone so i just went to at&t and had them add them all. i didn't think it would happen again, but IT DID!
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Feb 11, 2012
how long the software update v55.13.25 is supposed to take to download? Even though my phone has been consistently connected to wifi, it still hasn't downloaded.
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Feb 17, 2012
I installed the OTA 2.3.6 update last night and now my phone never shuts the screen off automatically. I've tried resetting the timeout period, but no luck. Something is keep it awake after the update.
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Nov 22, 2012
I'm currently using software version 2.3.6 (GINGERBREAD) and my phone keeps telling me that my phone is ready to update to 67.21.125.en.US (ICE CREAM SANDWICH - US). I am able to download it, and when it restarts my phone the little android unpacking symbol shows up like it is installing just fine. When it finishes all the normal startup screens are displayed, but when the phone is ready to use, it says update failed. I'm not sure why this is happening. I've tried it while charging, while not charging, while on WIFI, while using only cell data, while in airplain mode, and every other way I can think of. Motorolla even lists it as being available to update as of October 12th this year, but I'm still not able to get it working.
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Aug 11, 2011
i have a stock AT&T Atrix shipping version Blur_Version.4.1.26.MB860.ATT.en.US. im planning to SIM unlock it and send it to the Philippines. Is it possible to update to version Blur_Version.4.1.57.MB860.ATT.en.US to Blur_Version.4.1.83.MB860.ATT.en.US and to Blur_Version.4.5.91.MB860.ATT.en.US here in the Philippines? what should I do?
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Jul 22, 2011
I am stuck on the Red Motorla M after pulling the Update.No LED's, I AM able to get into Fastboot etc.
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Jan 2, 2013
After updating to the new JB, my ATRIX will not stay paired with the bluetooth radio in my truck.Before JB, I had no problems.Anyone else have any pairing issues after the update?
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Oct 9, 2012
I can't get into the My Gallery app after the update.
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Jul 30, 2011
After I updated to Gingerbread I lost the ability to copy more than one item to the clipboard. Now the clipboard only stores one item.
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Sep 12, 2011
Under Froyo, I was able to link contact entries that were for the same person but were pulled from different sources and weren't automatically matched. After the Gingerbread update, I can no longer do this.
In one particular case, I have a contact that was pulled from Facebook, for who I now have another email address. I can't add that email address to this person's contact since it says that Facebook contacts aren't editable. So I created another entry for that person with the same name but the additional email address. I want to end up with one contact entry that aggregates both the facebook and additional contact info but I can't do that anymore.
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May 5, 2011
i updated my atrix to 4.1.83 and after it installed fine now i no longer have H+ only E for internet speed. "AT&T US HSDPA" is selected. anyone having this problem? my speeds used to be about 2500kbps - 3300kbs now im at 60kbs. apparently 4.1.83 increases speed for others by slowing mine down.
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Nov 17, 2012
Artix 2 soft-brick after OTA update to ICS
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Jun 9, 2011
Is there a projected date when this update will be available? I only got this phone because it was going to be released. Unchained, as it were. I'd really like to start developing apps, etc., and I can't do that while this thing is locked down. I'm reluctant to unlock or root it, because of the warranty and support implications.
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