Motorola Atrix 4G :: 2.3.4 Update- Contacts Deleted?
Aug 11, 2011
So i download an update for about 4 hours, it crashes at least twice in the process, and then when everything is finally working, I notice my contacts are completely gone. The ones that sync from facebook are fine, but I don't care about those. Lots of them are gone though. I have no idea what they were saved in before. What account... etc. This happened last time i updated the system, but i had my old phone so i just went to at&t and had them add them all. i didn't think it would happen again, but IT DID!
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Jul 25, 2011
I lost my contacts with the update. I thought that I could use Motorala Media Link to sync the contacts with my PC (Windows 7) with Windows Live mail. Media Link does not show Contacts in its list.
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Sep 12, 2011
Under Froyo, I was able to link contact entries that were for the same person but were pulled from different sources and weren't automatically matched. After the Gingerbread update, I can no longer do this.
In one particular case, I have a contact that was pulled from Facebook, for who I now have another email address. I can't add that email address to this person's contact since it says that Facebook contacts aren't editable. So I created another entry for that person with the same name but the additional email address. I want to end up with one contact entry that aggregates both the facebook and additional contact info but I can't do that anymore.
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May 14, 2011
For the past couple of days, my Devour has been giving he message that applications have "stopped unexpectedly." The applications it refers to are often either My Verizon Mobile or Messaging. I believe it started when I updated. Is there a way to stop this? Also, my contacts were all deleted about an hour ago. Fortunately, most of them were recovered within about 15 minutes, but none of them have their corresponding pcitures, and my phone is not collecting contact information from Facebook as it used to. Also, when I view a certain contact, it becomes linked with my own information, even after unlinking and deleting my own contact. How can I fix this mess and retrieve contacts from facebook?
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Jul 26, 2011
I just purchased my Atrix phone this past Sunday and then updated it Sunday evening. Now I can't find how to link duplicate contacts. how to do this?
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Aug 1, 2011
Anyone know how to assign custom ringtones to contacts after latest 4.5.91 update?
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Apr 11, 2012
Backed up before updating, even though the update assured me everything would be preserved. All the messages are still there, but the contacts are gone. Apps, photos, everything else backed up and restored with no problem, just contacts are gone.
Info:
iPhone 4, iOS 5.1
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Apr 5, 2012
having backup-ed my contacts onto the SIM from the phone.Then again, I never knew that an update would delete it.I need to know, is there anyway to recover the contacts in a simple easy way (instead of manually writing everything again).Maybe I can import contacts from Facebook to BB.
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Jun 28, 2011
Right now I have multipule contacts on my atrix that are "linked." Is there anyway to permanently consolidate all the linked contacts into one and export all my contacts as a csv file for outlook and gmail?
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May 28, 2012
I had an incorrect password attempt(10 times) i guess. This lead to factory reset to my phone. While logging back in, the motoblur account retrieved all my previous accounts but all my phone and memory card data is completely gone. Not sure, if it was a factory reset or the andriod upgrade which did that. Is there a way to find out ? And i really need my important data back. I assume the data is not literally deleted from the phone or card memory, but is there a way to retrieve it. I had a backup activated but not sure where to restore it from and how long was that backup updated.
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Jun 17, 2011
how to input backup files (unless they're missing too) so that I can get at all my contacts, emails etc
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Aug 2, 2011
you can import phone contacts to MOTOBLUR™ with your atrix phone ?, if so how can u do it .
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Aug 14, 2011
I just recently did the 4.5.91 update on my phone. Feels like I'm relearning the phone. I am trying to find out how I can go about hiding those factory installed contacts (like the AT&T ones). I've attempted to delete them, but it says unable to delete read only contacts/files, but that they can be hidden. I've looked under options/edit, and don't see a hide option/setting.
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Aug 2, 2011
Something happened to my contact database yesterday and now whenever I access any contacts, look at texts, etc. my phone is very slow to either start the SMS program (the force close/wait dialog continually comes up) or the contact takes a while for the data to appear.Is there a way to erase all the contacts out of the database and resync them all? If so, will erasing the contacts also erase call history, etc? If it does is there a way to not lose this information?
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Dec 4, 2011
I'm looking for a way to transfer contacts (too many for SIM card copy, plus addresses) and calender from V9x to my new Atrix. Have MPT but I don't think the Atrix is supported.
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Oct 30, 2011
I have an ATRIX 4G upgraded to Gingerbread. Today, out of the blue, all my contacts suddenly got deleted. I syned my contacts with my gmail account but all the contacts with phone numbers are gone. I only have email ids. I did not have a SD card till some days back so I am assuming my contacts were stored on the phone's internal memory/SIM card. I tried to import contacts from my SIM card but it did not have any contacts stored.
Is there any way I can recover those contacts? I tried changing the display setting in contacts but to no avail. I hope someone can help. I had some important numbers in the list which will be difficult to reaquire.
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Jun 25, 2012
I am not able to add contacts in my atrix
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Apr 29, 2011
I understand that the ability to sort contacts on the Atrix by last name (or change their display to last name first) is not possible at this time. When can we expect this feature to be added?
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Dec 4, 2011
On gingerbread 2.3.4 how do I clear all contacts? on froyo I used to click contacts storage and then clear data but this is no longer clickable.
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May 12, 2011
I just got my Atrix today and apparantly was just dumb enough to upload a contacts CSV file exported from MS Outlook to my Motoblur account. It synced with my new phone and made lots of multiple entries, etc. what a mess! Now I'm reading that I can synch a number of other ways including using Windows Mobile Device Center to sync with my Outlook contacts. Now how do I stop Motoblur from synching/updating contacts and clear the phone contacts so I can sync another way?
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Jun 6, 2012
I recently updated a bunch of apps on my phone that I have had for a while. I then started noticing that my battery would not last a half a day. It used to last over a day easily. Then today got a text saying that i have almost reached my 2gb data limit. So I installed the My Data Manager app and it is showing that the Contacts app is constantly communicating with something. I have an corporate exchange account for my email and contacts.How do i tell what is causing the contacts to constantly communicate?
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Feb 26, 2012
How do I associate a person's Twitter pictur, with their contact info. I have some contacts that I ONLY contact via twitter, and want them to show up in my contacts, but I want their associated Twitter pic to show in my contacts, and ideally be automatically updated, like Facebook does when a contact there updates their picture.
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Oct 16, 2012
Contact loads bit slow, when i type any name in contact search it is taking more than 10 seconds to list the name.i have sycned my contacts from gmail, but duplicate (multiple times) contacts are generated under Motorola Services Contact.whenever i listen radio it gets switch off automatically.
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Jul 8, 2011
I changed my FB email so I had to delete/add my Blur FB account. It added, but I am not seeing any contacts. When I go into the Facebook group, it tells me "You do not have any contacts".
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May 8, 2011
I've just got myself a new Atrix on Orange UK and when setting up the email/calendar/contacts via the corporate sync app I found that contact were not making it through.
I administer the mail server so I watched the logs and the server does try to push the contacts, but they never appear on the Atrix.
I then googled a bit and came across this forum, and I came across a thread over in the Droid area back in aug 2010 that they had exactly the same issue. There were rather weak work arounds, including buying Touchdown, but that then doesn't play nicely with the motoblur widgets.
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Feb 15, 2012
The notice of the new update 4.5.141 said to back up contacts before installing.
I have searched for a way to back up contacts to the computer but all I've found is how to back them up to an SD card.
(I understand that if they are in google contacts, I'm safe, and my phone has that, but the other Atrix in our home has many of the contacts saved as a Motorola contact.) That Atrix also does not have an SD card!
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Aug 28, 2012
I had to do a master reset, but before I did, I exported all contacts to my SD card. However, when I try to import them, it shows that there are only three on there and they don't export. I plugged the phone in and looked on the computer, still nothing.
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Sep 25, 2011
I have spent 2 days trying to sort this and Im beginning to think about sending the phone back. I have the Atrix and when I first opened it up I set up my Motoblur account. I also set up my facebook account to and then waited for all my contacts to be imported....but nothing! No contacts on the phone. However I keep getting "New Link Post" in the happenings box coming up from people on facebook, but there is only their names, no profile pics to show which would suggest its doing something.
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Jul 28, 2011
Does anyone know where the pictures of contacts are stored? I naively thought that I could find them using the gallery app but that is not the case. It would be nice to have some of thoses photos available for reuse.
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Aug 9, 2011
Today my atrix started force closing anything I try to access a contact. I took the extreme step to completed hard reset the phone with no extra apps installed still craches. The guilt party, of course, is motoblur.
The application Contacts Storage (process com.motorola.contacts) has stopped unexpectedly. Please try again...sigh...Another vote for ditch motoblur account requirements.
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Aug 6, 2011
I'm a brand new Atrix owner and am going nuts trying to figure out how to sync my outlook contacts into my Atrix Contacts.Motorola Media Link doesn't have Contacts as a Sync. choice. Phone Portal says I have no contacts and MotoBLUR is no
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