Motorola Atrix 4G :: Will Not Charge Since Update
Jul 25, 2011
Yesterday I downloaded and installed the gingerbread update. Following instructions I changed the usb mode to whatever the setting was that I needed to complete the update via computer file transfer (mass storage mode?). After completing the update I sat and played with all the shiney new features until my battery died (oops) and now I can't charge my phone because I can't power it on long enough to change the usb mode back to "none" or whatever. Is there a way to override this or externally change this? Prior to the update the usb would default back to charging mode if the battery died, I am happy about the updates, but this issue is a HUGE problem. I hadn't installed the usb driver on my computer to charge via usb connection, and the phone needs to be turned on in order to initialize thisdriver, so I can't even charge that way. If there is no way to externally change this setting, what in the world am I supposed to do to get my phone to turn back on?
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Feb 24, 2012
After the recent update, I'm noticing a few things fixed and a few things broken. On the things broken, one is the battery charge indicator in the upper right hand corner of the GUI next to the time.At 29% it shows half full. At 49% it shows at around 75%. If you go to the Settings, Battery & Data Manager, that will show properly at 50% for instance, while the icon shown in the GUI next to the clock is not showing half green but more like 75% greenI have a nifty widget called "Tiny Battery Widget" that gives a more accurate representation (which is consistent with the battery charge indicator found buried in the system's menu under "Battery & data manager" ) and also verifies the small icon at the top right next to the clock is overly optimistic.
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Oct 11, 2012
I don't know if I am missing something, or if I am correct in thinking that the Charge Only mode, while the Atrix 2 is connected via USB to a computer, has been removed as part of the upgrade to Ice Cream Sandwich?
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Jul 25, 2011
I've had my Atrix since launch and it's been doing great, however just starting last night when I plugged it into both the wall, and then to the computer, it won't charge. It "sees" that the cable is plugged in because it lights up the screen, but it seems like the charging / usb port is dead for some reason. The battery is now totally dead and I have it plugged in, and all I get is a green light in the upper right hand corner, no display on the screen. I took out the battery and reseated it, no joy there.
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May 5, 2011
my phone battery reached 100% utilization and powered off. I tried charging via usb and nothing is happening. I tried on 3 different computers still the same.I already have all the motorola software installed on computer and I have even[URL]my phone is not recognized when connected to computer. I don't know how to install when it is not detected.I don't have power connecter now to test, but I tried my car charger and it came up with red moto logo immediatly.
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Aug 13, 2011
I was on a plane with USB points for charging and I noticed that if the phone is off and a USB cord is connected, then the phone turns on. Is it possible to charge the phone with a USB cord without the phone turning on?
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Jun 15, 2012
If my Atrix 2 dies and I use to USB cable to connect it to my laptop, it will not charge or turn on. The notification light turns white and stays constant. If I plug it into the wall it charges so I know the phone is not broken. I have tried holding down the power button, power ad volume down, power and volume up, power and camera....If I plug it in while still alive and choose the USB function as "charge only" it will charge, but no other time. Does it always have to be "charge only"? I cannot charge and look at files at the same time?
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Jan 26, 2012
The BW8X (SNN5897A) battery was recently released for the Atrix 2. I purchased the same part number which was listed for the Droid Bionic.
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May 16, 2011
For the last month (since I bought it) my phone won't hold a charge for longer for 8 hours. This was on 1.26 and 1.57 and now on 1.83
Basiclly I am running corparte sync to Exchange and nothing else right now. I was running a live wallpaper and weather (turned off when battery would die) and same result no matter what I run. Heavy phone use or no phone calls. At my house I have a microcell, but work is low signal. Also Corp HQ where I spend 1 week a month has full H+ connection. All seem to last about 8 hours at all three locations. AT&T gave me a new battery and I have wiped 2 times in the last 2 weeks.
Here is what the battery manager says running after 6 hours.
Now look at the pics, Display seems really high. I am on auto brightness, and have a screen lockout of 2 minutes. This screenshot was from 6 hours of use. No phone calls, vibrate and no signal when picture was taken. Display was used 28 minutes of 6 hours of use.
AT&T just tells me to either wipe device or turn of push on snyc. 8 hours is not right for a new phone with no calls and light use.
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Jun 23, 2012
I usually plug into a computer whenever I am at work or a lot of time at home, but I have recently discovered that I cant charge off my wall adapater anymore. I have tested multiple wall chargers, as well as multiple cables, and while they all work on a computer USB port, and the chargers can charge all my other devices fine (including a HP Touchpad that has higher power reqs than the phone), the phone refuses to charge off the wall. I have gone into the Android recovery and did a factory reset as well as clearing the cache, but no go.
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Aug 8, 2011
Just notice my phone just prompted new update 4.3.13 available for download.My existing version is 4.3.10 Anyone know what are the updates in 4.3.13.My phone is from Singtel - Singapore, non-rooted, original rom.
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Jan 4, 2012
I was wondering if there was any word on the first/newest software update to the Motorola Atrix 2? I love this phone. I also loved the original Atrix, but with so many software issues on their latest update, and much complaining to AT&T that since Mototola's fix was to say forget it and make the Atrix 2, that should be my fix...I got AT&T to give me the Atrix 2 for free!!.Like I said I like this phone just as much as the original Iphone. So when I went in for my upgrade in August, instead of getting the Iphone 4 like everyone (and knowing the I4S was around the corner) I wanted something different. I get new phones all the time. The Atrix and Atrix 2 have been my favorites. I've had 0 issues.So if anyone knows if theres any software updates in the works, which im sure I get automatically anyway, let me know!
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Jul 31, 2011
I have a Middle East Region Motorola Atrix with froyo 2.2.2 As Gingerbread is released in US few days back so Can anybody tell me when NON US ATRIX phones are supposed to be updated to Gingerbread and do i have to update it through Software update tool or OTA update.
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Aug 18, 2011
Since I updated to the Gingerbread operating system the phone does not recognize the USB to charge and the pc is telling me that it cannot recognize the device either. I have tried to update drivers, but that has not worked.
After the battery died, the phone would flash on the Motoblur screen for a few seconds. Eventually (after more than 12 hours of the flashing on and off screen) it did charge up, but I don't know how to keep it charged and I cannot connect or sync with the computer. It is not the cable, as I have the same issue with the car charger connected.
I was able to do a External Reset, but it still has the same issue. AT&T doesn't know anything about it and has offered no solution. What should I do? Everything was working fine before the update. Is there any way to restore the old operating system?
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Oct 9, 2012
My phone has been rooted for ages, and I'm wondering if that has anything to do with the fact that I download the ICS update, reboot when prompted, and when phone boots up again, I get message box saying "Software Update Failed."
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Feb 7, 2012
I had a phone update at around 10:00 P.M. on my Atrix 2. After installing the update, my phone auto re started. Since then it keeps turning on then off over and over and over. When I do manage to manually power down and start it back up I have no service and cannot call or text. My WiFi seems to work but thats about it? Is anyone else having this problem? What can I to solve this problem?
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May 8, 2012
I received notification for updating 9 applications and finished with 3 of them. I closed the list of applications to check my settings. How do I get back to the list of applications that need to be updated?
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May 13, 2011
I try to update the phone by installing and running the Motorola Update Manager (I don't have wifi), after I start the process on Vista Update Manager found the update, downloaded it and start the update process.At 50% of the last step (I don't recall the name) the phone rebooted itself which I think it was part of the process. After restart windows give me a message "qhsusb_dload" windows cannot find the drive!So windows fail to recognize the device and phone gives me"Modem did not power UP (0) Starting RSD protocol support" with Motorola logo in background.
I tried resetting the phone to factory setting in recovery console and it fails.I tried running the update few different times with same resultContacted Motorola customer support, factory rest: FAIL.The only way I can start the phone is with choosing "Boot Android (No BP)" in recovery console. by doing that I can start the phone and load the motoblur and... there is no App installed on the phone and everything in the phone is rested already.When I check my phone status after booting by "Boot Android (No BP)" I see:IMEI: Unknow; IMEI SV: unknown; Baseband version: unknown; Build number: OLYFR_U4_1.8.3ystem version: 4.1.83.MB860.ATT.en.USMotorola WebTop version: OHWT_U1_4.257.30AT&T said that they are going send me a new phone and for now I'm using my old BlackBerry. I'm posting this to see if you guys have any suggestion/idea before I get my new phone
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Nov 13, 2012
I completed an update on my Atrix on Monday morning. Since then I have not been able to view my pictures that I took before the update. Some of my music files will not play or are no longer visible. I do not have the option to set up the facelock option, I also do not appear to have a phonebook any longer. Was my update incomplete? Is something wrong with my memory/micro SD card? Or is something else wrong with my phone?
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Jul 25, 2011
I lost my contacts with the update. I thought that I could use Motorala Media Link to sync the contacts with my PC (Windows 7) with Windows Live mail. Media Link does not show Contacts in its list.
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May 18, 2011
Running 4.1.83 update. Prior to this update, Skype didn't work at all. Just static for the folks I was trying to talk to. I just removed Skype. After the update I re-installed, Skype and great, it works. It's important as I talk to a friend in South Africa fairly frequently. Then I started noticing reboots / crashes. Phone just restarts, big old Red M logo advertises the fact the phone has just fell over and is restarting. I think I'm noticing a pattern. I've started leaving Skype running in background so I can get incoming calls from my South African friend. Every time that I've noticed a reboot, Skype was running. It could also be related to poor signal strength. By the way, I'm using Skype over my WAN data, not Wifi. Is there a way to get a crash log from the system.
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Aug 11, 2011
So i download an update for about 4 hours, it crashes at least twice in the process, and then when everything is finally working, I notice my contacts are completely gone. The ones that sync from facebook are fine, but I don't care about those. Lots of them are gone though. I have no idea what they were saved in before. What account... etc. This happened last time i updated the system, but i had my old phone so i just went to at&t and had them add them all. i didn't think it would happen again, but IT DID!
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Feb 11, 2012
how long the software update v55.13.25 is supposed to take to download? Even though my phone has been consistently connected to wifi, it still hasn't downloaded.
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Feb 17, 2012
I installed the OTA 2.3.6 update last night and now my phone never shuts the screen off automatically. I've tried resetting the timeout period, but no luck. Something is keep it awake after the update.
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Nov 22, 2012
I'm currently using software version 2.3.6 (GINGERBREAD) and my phone keeps telling me that my phone is ready to update to 67.21.125.en.US (ICE CREAM SANDWICH - US). I am able to download it, and when it restarts my phone the little android unpacking symbol shows up like it is installing just fine. When it finishes all the normal startup screens are displayed, but when the phone is ready to use, it says update failed. I'm not sure why this is happening. I've tried it while charging, while not charging, while on WIFI, while using only cell data, while in airplain mode, and every other way I can think of. Motorolla even lists it as being available to update as of October 12th this year, but I'm still not able to get it working.
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Aug 11, 2011
i have a stock AT&T Atrix shipping version Blur_Version.4.1.26.MB860.ATT.en.US. im planning to SIM unlock it and send it to the Philippines. Is it possible to update to version Blur_Version.4.1.57.MB860.ATT.en.US to Blur_Version.4.1.83.MB860.ATT.en.US and to Blur_Version.4.5.91.MB860.ATT.en.US here in the Philippines? what should I do?
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Sep 5, 2011
My Atrix has been acting very unstable ever since the 2.3.4 update. It reboots everytime when the phone is connected to the HD dock or PC via the USB port during a phone call
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Jul 22, 2011
I am stuck on the Red Motorla M after pulling the Update.No LED's, I AM able to get into Fastboot etc.
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Jan 2, 2013
After updating to the new JB, my ATRIX will not stay paired with the bluetooth radio in my truck.Before JB, I had no problems.Anyone else have any pairing issues after the update?
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Oct 9, 2012
I can't get into the My Gallery app after the update.
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Jul 30, 2011
After I updated to Gingerbread I lost the ability to copy more than one item to the clipboard. Now the clipboard only stores one item.
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