Motorola 4G :: Atrix Shuts Off When It Goes To Sleep

Oct 5, 2011

My Atrix shuts down when it goes to sleep, even on a completely full charge. I have done a factory reset (didn't fix it), hard reset, soft reset and pulled the battery and left it out. The only thing that stops it at times is to reload it through the Motorola Software Update on my PC. After that, it works flawlessly for about a day, then after charging it all night, I unplug it and it starts all over again.

Before it shuts down, (if you can catch it) it vibrates. If you hit the power button really quick before it cuts off, you can see on the screen that it has a low battery warning and the battery indicator will be red and showing it as drained, and the phone will cut off. When you turn it back on, the battery is back to where the charge was before it does the sleep/shut off. This cycle continues until I reload the software, then it works for about a day until I have to charge it again.

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May 12, 2011

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May 30, 2011

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Jul 17, 2011

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Jan 8, 2012

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Once it does, I see the cellular signal strength icon showing it was disconnected and trying to re-acquire the cell netwrok (not the wifi part, the AT&T part).

This long delay puts a real damper on how I can use the phone to make a quick call, or snap a random photo to capture a moment.

Once I'm in, however, it'll work fine for a while, and then if I am NOT using wifi, it may lock up the screen refresh (I get haptic and audio feedback on my taps until the buffer fills, but screen freezes and even turing the unit off does not shut the screen) and sometimes it'll be minutes before I see the cell signal thing do the same thing, or I just get tired of waiting and pull the battery.

if this is a settings thing or a hardware or OS issue. My phone is under warranty, but I don't want to swap it out without knowing if there's a fix. I hate to get a new phone and find out it's happening again.

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Oct 3, 2011

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May 5, 2011

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