Galaxy S6 :: Why Is Phone Rebooting And Freezing
Nov 17, 2015
Why my Samsung Galaxy S6 920F is rebooting and freezing about 10 or more times a day?
- I tried to perform a factory reset + wipe cache partition;
- Tried to use it in safe mode - still had issues;
- It is even sometimes freezing on boot menu (power+vol_up+home)
I had stock 5.1.1 on it, but if I remember correctly, then it was happening also before 5.1.1, but not 100% what version I had. About 3 weeks ago I had same issue, but then after factory reset it was gone for 2 weeks and last friday again faced with this issue.
View 3 Replies
ADVERTISEMENT
Nov 21, 2015
I am having problems with my S6 G920-F.
Whenever I open Google Maps, the phone starts to lag, freeze and eventually it needs to be rebooted by hard reset. Also the font just goes nuts and characters are gone missing [URL] ...
I was running on Android 5.0.2, then recently upgraded to 5.1.1 but no improvements so far. Did a factory reset a couple of times, booted in safe mode, but the problem keeps on appearing.
View 3 Replies
View Related
Jun 22, 2011
I swapped iphone with my cousin, for a blackberry torch, the phone not that old, 6 months max, but the last week the phone started freezing and crushing, so i looked on fourms, and ended up doing a fresh install off the Os and formated the memory card and did not save the old settings.
But the phone kept on doing the same thing, so i wiped the Os, installed the most uptodate Os i could find, and it still keeps on crashing and sometimes it will do this as the phone loads, as it finishes loading up, or after couple hours.
So its safe to say, it cant be a app, or Os playing up.
Also the main thing i have noticed if the phone stays nice and cool, the phone will work fine, but once the phone warms up a little bit, thats when it starts to crash/freeze/reboot, but sometimes the phone will not turn on after putting the battery back, you have to leave the phone for 5 mins or so.
Could it be a type off thermal cut off to protect the phone? or battery? But the only thing i cant understand is, the phone or battery dont get hot, just warm.
View 1 Replies
View Related
Dec 1, 2014
Should I hard reset or just wait for Microsoft's update???
View 6 Replies
View Related
Nov 17, 2014
While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.
View 1 Replies
View Related
Jun 9, 2012
When using my phone it is continuing to freeze,lag and reboot. what could be causing this?
View 2 Replies
View Related
Nov 13, 2011
it reboots without me doing it. when it does load it freezes. i tried reinstallin the os but that didnt help. it shuts off at the slightest touch. its been happening since friday. tried a factory restore but that failed.
View 1 Replies
View Related
Apr 7, 2015
So recently i bought a Xperia Z2, and it was fine but after 10 days, i turn it off and when i turned it on it start to Freezing, Crashing, lagging...
The Album can't be open because if u do it freezes and crash, sometimes even make the phone restart and you can't acess any content besides the config.
Netflix have some weird lags too, and sometimes when i receive i call, the led blinks, the smartband vibrates, but the phone freezes, and restart.
Sometimes the Camera app and File Commander crashes too. But sometimes, it starts fine, and if u don't reboot or turn it off, will work normally
i already tried to reset to the factory (In the Phone and by the Computer), remove the SD, clear cache from the apps, uninstall the antivirus, install the antivirus, uninstall all apps, boot in safemode...
To me, really sounds like a software problem... Sometimes it doesn't recognize by the PC when i connect, it only recognize if is working normally.
View 1 Replies
View Related
Feb 8, 2015
I got a new phone. It's Xperia Z2. It's almost new and it is already randomly freezing and rebooting. I've already tried soft resseting, hard resseting, factory data reset and repairing with PC companion.
View 9 Replies
View Related
Feb 11, 2013
Ever since i updated my phone to the Adriod version of 4.1.1 there has been alot of issues with my phone. Constantly freezing up and rebooting. just flipping through the different screens, pictures, videos, apps, or whatever its been freezing up and rebooting. Its not the battery and it was working great before the update. i had no problems before.
View 8 Replies
View Related
Jun 3, 2010
I recently bought a Nokia 5230 on T-Mobile and I'm experiencing problems with it freezing and rebooting several times a day.
I have checked to make sure I have the latest software version. I also ensure that I do not have lots of applications open at the same time. There is no particular function that makes the phone do this, ii even does it by itself when I'm not even using it.
Someone told me this was due to T-Mobile putting their own software but is there anything else that could be causing this?
View 4 Replies
View Related
Sep 13, 2012
I've had this problem where out of the blue my Razr Maxx will just freeze up and reboot but it's not a full reboot it starts after the Moto Dual Core logo. Has anyone else experience this problem it drives me nuts.
View 6 Replies
View Related
Dec 29, 2012
I've upgraded my RAZR MAXX HD to Jelly Bean. It seemed fine at first, and still does while in use, but will freeze and reboot randomly when not in use. It will get to a point where the screen goes dark and the phone will not respond to button presses or bluetooth connections, nor indicate new messages, etc; the phone must be restarted with PWR + VOL UP/DOWN. Oh, and the phone doesn't get hot either. I've tried an FDR (X6), installed only the Google Voice app, and it hasn't helped. I had not a single problem with ICS. I've googled and asked VZW tech support, but no one else seems to be having this problem with the OTA JB update. I grabbed some logs with logcat, but don't see anything. Is there some sleep mode event that occurs after some time or a way to monitor for a memory leak?
View 7 Replies
View Related
Nov 20, 2015
I recently had intermittent freezing on the phone -- in apps (new and old), on the lock screen, on the launcher. After searching the Web, I did everything recommended--numerous soft resets, a couple of hard resets, consulted Samsung's technical chat room, took the phone to Samsung's local kiosk for a forced software update--nothing worked and the end result was that Samsung said it was a hardware problem and that I needed to send the phone in to Samsung for a look at the hardware. Before doing that, I looked at the system and saw that it did not show any storage information for the SD card. I replaced the SD card and it fixed the problem--the phone is operating just fine. It would have saved me a lot of aggravation if somewhere along the line someone had thought to look at the SD card -- apparently a bad SD card can cause system instability on the S5.
View 1 Replies
View Related
Jul 22, 2015
G920f came to me that cannot startup. I powered on but after 10 seconds it freezed. if you leave longer powered of it can works maybe to one minute and freezed again. I tried 4 different flashes but same. I tried to hard reset but in freezed on android figure. I flash unikernel so I could enter on recovery meny made hard reset and wipe cache but still same situation. The phone is brand new and costumer said that he had this problem from begining after thid day of work and he didnt bought with warranty.
View 2 Replies
View Related
May 12, 2012
I went to settings and then About Phone. Subsequently, I checked for updates and after that I tried updating my phone. The file size was around 12 MB after which it proceeded with rebooting the phone. Unfortunately my phone is not getting rebooted after the software update. It is stuck with the screen showing "Samsun Galaxy S2 GT-19100G". The welcome note with the music screen is also not appearing.
View 9 Replies
View Related
Sep 23, 2015
When I am texting using messaging it takes a Long time to load previous messages a long time to type or press the send button. It only freeze when I'm using messaging any other app is fine to use it have rebooted the phone turned it on and off and cleared cache anything else I can do before I send the phone back
View 2 Replies
View Related
Mar 15, 2015
Since I have updated my Samsung S5 to Android v5.0 I am finding that my phone locks up while it is on wireless charge. I have the samsung back cover and also the samsung wireless dock for wireless charging.
It does not happen everytime I charge the phone via wireless charging. But since I've updated which was around two weeks ago. It has done it three times approx.
I just see a dulled Samsung screen and the phone is unresponsive to any buttons including holding down the power button to turn the phone off. I end up having to pull out the battery and replace it again in order to get the phone to work again.
View 3 Replies
View Related
Oct 14, 2014
the phone maybe 6/7 weeks ago, plugged into laptop, checked up to date, restored some data from S3 backup, installed a few standard apps, all good.. After two weeks or so phone starts randomly rebooting - not with any specific app, could even be sat on the table and you'd suddenly hear the start up noise. Spoke to EE Support, tried some 'resetting the network' thing from their end, no change. Called again and was passed to Samsung Support - talked me through a hard reset. No change. Posted back to Samsung. Came back a few days later saying no fault found but they wiped it, updated it and it's good to go. Booted and phone was crashing every time I opened Internet and a few other apps. Didn't get as far as installing apps or backup. Posted back again. Phone came back again, no fault found but same problems straight out of the box. Called and explained again, posted again, this time they've told me that the phone has been damaged and is beyond repair and included a screenshot of a screen saying 'Know Warranty VOID 0x1'.
After having a rant about their packaging and that it must have been knocked in their support centre (yes, that is my level of knowledge of phone rooting) I've just Googled and found it actually means that the phone has been rooted. The phone definitely hasn't been rooted by me on purpose and the only update I've run is through Kies. The only apps installed via Play Store. Is it possible that something that Samsung Support has done or asked me to do has changed this flag?
View 5 Replies
View Related
May 28, 2015
At least 8 to 10 times per day my new GS6 will lag and freeze when changing screens or going between applications. I must leave it alone for 15 to 20 seconds until it catches up. Happening to my wife's new GS6 as well.
View 14 Replies
View Related
Sep 24, 2015
My one month old S6 Edge fell down last week and the front glass broke. However I used the phone normally until today when I got the display replaced in a store. With an original out of the box display from Samsung. After that I noticed that the back and app key (the lowest touch buttons one the front) did not light up at all, although they did work. When I put the phone in the flip wallet cover it went dark and did not respond anymore. I could here it getting emails or phone calls but the screen kept black.
I pushed Volume Down and Off buttons until it restarted, with normal screen (the touch buttons also lit up for a second) but after loading normally the screen went black again. If I took it out of the wallet cover it lit up, the two keys also lit up, but the keys did not work at all. Again forced restart. Without the wallet cover the phone starts normally and works except that the touch buttons stay black, but they work. The moment I insert it into the cover it goes black. It must have something to do with the magnet sensor?
View 4 Replies
View Related
Apr 26, 2015
I also get an error message: "android.process.acore". I am now unable to use my phone as it continually restarts and I cannot access any other options.
View 1 Replies
View Related
Dec 28, 2015
I first noticed that while I was sending a text message, there are times where I press on the screen to hit a letter, and nothing happens. The letter doesn't show up on the screen. This issue only occurs for a half second or second, since the next letter I hit is shown on the screen. When I finish typing a three page text, and look back through it, there are always 3-5 words that are missing a letter due to this issue.
At first I thought this issue was limited to texting, but I noticed the same thing occurring while using the calculator. Every so often, as I’m hitting numbers to put into the calculator, when I hit the screen to input a number, nothing happens. When I hit the screen a second or so later, it then works. I have also noticed something similar while playing games on my phone.It appears that either my phone is freezing for a second or so on a regular basis, so that it becomes non responsive, or that my screen doesn’t work for a second or so on a regular basis.
View 8 Replies
View Related
Sep 11, 2015
This has only started to happen today since I agreed to a system update. I have tried a factory reset and wiped the cache but it is still happening.
View 5 Replies
View Related
May 7, 2015
I just got an s6 this week and since I've had it the screen will freeze and be unresponsive about every 5-15 minutes. I can get it to work again by going to the lock screen. I'm not sure whether this is something I could fix with a reset or maybe some sort of phone setting, I suspect my phone is faulty. I have restarted it with no change.
View 3 Replies
View Related
Nov 1, 2011
i use Samsung galaxy s2 with the latest firmware version from Samsung kies (ginger bread 2.3.5) , the problem occurred after installing external SD card and move bunch of apps to it,i tried removing the external sd card from my device, the device stoped rebooting, when i insert it again the device keeps rebooting over and over, the problem is obviosley is moving apps to SD card, i tried to delete the content of the file (andro secure) in SD crad this file includes the moved applications from phone memory to external sd, the problem also stoped
its one of the two: 1- android do not accept lots of apps in external sd or 2- there is a problem in a specific app in external sd which make the phone rebooting over and over but i don't know which app is causing the issue because i have lots of apps installed !
View 9 Replies
View Related
Apr 14, 2012
my s2 has just started rebooting itself over and over and im not sure what steps to take so asking for some kind advice please.
I updated to ICS via kies around 12.30 this afternoon from gingerbread (after backing up my phone). My phone is branded vodafone but unlocked and is using an o2 Sim.I cant tell you any build numbers etc. The furthest the phone boots is as follows... turn on, the booting logo, sim card unlock pin, pattern unlock screen, once unlocked the screen is black, after 30 seconds or so, it reboots and does the same again but minus my sim unlock screen. It reboots to the pattern lock screen instead.Ive barely used it all day other than to take a look at whats new, i was about to begin a txt message when it randomly rebooted and just restarts.
View 2 Replies
View Related
Jan 18, 2016
It keeps restarting to the LG screen, and wont turn on fully.
View 1 Replies
View Related
Aug 19, 2015
S6 Active... notification bar has started occasionally freezing... can not pull it down... requires waiting or rebooting to get it working again.
View 4 Replies
View Related
Oct 11, 2015
My s6 is continuously freezing and restarting. I have just factory reset it,but issue is still on.
View 5 Replies
View Related
Dec 23, 2015
Both on my s6 and my dad's s6 our keyboards are freezing randomly. It will not type and will stay on the screen (even on home screen etc) until the device is locked and unlocked and sometimes it has to be restarted. I am using Google keyboard and dad is Swiftkey so its unlikely to be the actual keyboard app.
View 1 Replies
View Related
