Lumia 1520 :: Phone Freezing / Rebooting Or Becoming Unstable
Nov 17, 2014
While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.
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Dec 1, 2014
Should I hard reset or just wait for Microsoft's update???
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Nov 16, 2014
So I recently gave my 1520 away to someone and it keeps freezing randomly. It never did that with me before. Like literally freezing every few minutes and what not. I never had that issue with my 1520 and now they are having this issue and idk what could be causing it.
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Dec 12, 2013
Just today (16 days after I received my Lumia 1520), my phone now reboots/restarts continuously. I've tried the soft reset but no luck. I have not tried the hard reset - yet. I search online and this appears to have occurred on other Lumia devices and as far as I can tell, there is not fix for this.
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Aug 24, 2014
My 1520 has been driving me nuts lately. I'll be using it and then it was start going crazy. For example, I'll be watching a video and suddenly it will start vibrating as is I'm hitting the navigation keys and it will act as if someone has hit the back button a few times, then the home button, and then Cortana. It always freezes after this and I either have to wait 10 minutes or so to get the touch screen or navigation buttons to respond (volume, camera and lock button all work fine), or I have to soft reset the phone. Sometimes I can go a few hours and be fine, sometimes it will start doing this every 10 minutes.
It started doing it shortly after I got the 8.1 update, so I thought it may be related. I did a hard reset and then used the Nokia recovery tool and am still having the problems.
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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Apr 20, 2014
My 1520 now has the Bing search menu keep popping up. It has dine this now many many times and often freezes the phone on that display. I have had it do this without even touching the screen. Just reading an article and out if nowhere it pops up. The only way to resume is to turn the screen off and back on. Its getting annoying and only seemed to do this after the last update, not windows 8.1, just the last regular update. I also get the screen shaking up and down sometimes and have to turn the screen off then back on. The screen contents will start shaking violently up and down. I have done the soft reboot several times and gone into the Bing settings to turn off but it still does this. I should have never updated this phone. It worked brilliantly before it. What's next, hard reboot?
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Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Oct 15, 2015
I bought a used Lumia 1520 from Amazon a few days ago...been using WP8.1, no problems, so I went ahead and installed the latest Windows 10 Mobile preview last night.
Everything worked fine for about 6 hours, and then the phone started going into endless rebooting loops. About 3 hours ago, it finally booted up, and there was a message on the screen that said "This phone has been locked for security reasons. Please connect to a power source for 2 hours and try restarting".
So I've had it plugged in for the last 3 hours, and now it refuses to boot up at all. When I do the soft reset button combo, the phone vibrates like it's restarting, but then...nothing.
So, I guess I've got two questions:
1. Did Windows 10 Mobile brick my phone, or is it more likely that there was something wrong with the phone from the get go?
2. What additional things I might try for recovery? I have downloaded the Windows Phone Recovery Tool, but without the device powering on, it's basically bupkis.
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Jan 7, 2015
After I press the on/off button or after the screen times out, I've noticed that after some amount of time the phone will have turned back on by itself. I then noticed that it was actually rebooting. I think it may have started doing this after I installed the VLCPlayer app.
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Jun 30, 2014
The phone ran great for the first 2 weeks, now it's taking it's sweet time for several things. It's acting ok now, but I have moments where it takes 10+ seconds to go to sleep or resume, some apps get stuck loading, and delayed actions when tapping/swiping on the screen. I turned off bluetooth for now, but it ran fine last week so I don't really think it's the issue.
Surely it can't be the My Little Pony game. It's the only thing I have added to the phone in the last week.
I have looked at other threads and I do not have touch or glance installed at all, so those can't be causing it.
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Oct 25, 2014
So I've been having this issue for a while now, and can't seem to figure out what's causing it. I mainly noticed it after downloading the 8.1 update, but I frequently have issues with the camera freezing when taking pictures. What happens is I will let the autofocus do it's thing, and then when I press the shutter, the autofocus thing stays on the screen, and nothing happens. I've figured out that if I just give it time, it will eventually snap the photo, but no photo is ever saved in the camera roll. I thought it was a thing with my SD card, but it happens when I open the camera fresh too, and not only in taking pictures one after another.
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Nov 17, 2015
Why my Samsung Galaxy S6 920F is rebooting and freezing about 10 or more times a day?
- I tried to perform a factory reset + wipe cache partition;
- Tried to use it in safe mode - still had issues;
- It is even sometimes freezing on boot menu (power+vol_up+home)
I had stock 5.1.1 on it, but if I remember correctly, then it was happening also before 5.1.1, but not 100% what version I had. About 3 weeks ago I had same issue, but then after factory reset it was gone for 2 weeks and last friday again faced with this issue.
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Jun 22, 2011
I swapped iphone with my cousin, for a blackberry torch, the phone not that old, 6 months max, but the last week the phone started freezing and crushing, so i looked on fourms, and ended up doing a fresh install off the Os and formated the memory card and did not save the old settings.
But the phone kept on doing the same thing, so i wiped the Os, installed the most uptodate Os i could find, and it still keeps on crashing and sometimes it will do this as the phone loads, as it finishes loading up, or after couple hours.
So its safe to say, it cant be a app, or Os playing up.
Also the main thing i have noticed if the phone stays nice and cool, the phone will work fine, but once the phone warms up a little bit, thats when it starts to crash/freeze/reboot, but sometimes the phone will not turn on after putting the battery back, you have to leave the phone for 5 mins or so.
Could it be a type off thermal cut off to protect the phone? or battery? But the only thing i cant understand is, the phone or battery dont get hot, just warm.
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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May 31, 2014
Something weird has started happening to my Nokia Icon. It's been working great but lately I wake up to a frozen phone! I go to sleep, and it's working normally, then in the morning I push the "wake" button and the screen comes on, usually showing a time from a few hours earlier, and then it's frozen. I have to do a reset to restart the phone and then it works fine. I thought at first it was because I was leaving it on the charging pillow but it happens even if it's just sitting on the table.
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Jun 9, 2012
When using my phone it is continuing to freeze,lag and reboot. what could be causing this?
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May 12, 2014
Out of the blue my phone just started freezing up. I've had to do 5 hard resets today. I've updated to 8.1 but have really had no issues until today.
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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Dec 5, 2015
I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.
1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.
I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl
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Nov 22, 2015
Here are the points....
Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view
Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.
Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.
I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).
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Mar 28, 2015
I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.
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Aug 28, 2014
I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).
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Aug 3, 2014
I just upgraded to cyan 8.1 two days ago... Did a fresh install. I downgraded to Windows 8 and then install cyan. I DID NOT backup my apps, instead I just installed each app one by one.
Only problem i have is that if my phone is charged past 89% it turns off by itself and i have to hit the power button to power it up. (It only turns off by itself if i leave it alone... but when i'm using it, it works fine.)
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Nov 13, 2011
it reboots without me doing it. when it does load it freezes. i tried reinstallin the os but that didnt help. it shuts off at the slightest touch. its been happening since friday. tried a factory restore but that failed.
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Apr 7, 2015
So recently i bought a Xperia Z2, and it was fine but after 10 days, i turn it off and when i turned it on it start to Freezing, Crashing, lagging...
The Album can't be open because if u do it freezes and crash, sometimes even make the phone restart and you can't acess any content besides the config.
Netflix have some weird lags too, and sometimes when i receive i call, the led blinks, the smartband vibrates, but the phone freezes, and restart.
Sometimes the Camera app and File Commander crashes too. But sometimes, it starts fine, and if u don't reboot or turn it off, will work normally
i already tried to reset to the factory (In the Phone and by the Computer), remove the SD, clear cache from the apps, uninstall the antivirus, install the antivirus, uninstall all apps, boot in safemode...
To me, really sounds like a software problem... Sometimes it doesn't recognize by the PC when i connect, it only recognize if is working normally.
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Feb 8, 2015
I got a new phone. It's Xperia Z2. It's almost new and it is already randomly freezing and rebooting. I've already tried soft resseting, hard resseting, factory data reset and repairing with PC companion.
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Feb 11, 2013
Ever since i updated my phone to the Adriod version of 4.1.1 there has been alot of issues with my phone. Constantly freezing up and rebooting. just flipping through the different screens, pictures, videos, apps, or whatever its been freezing up and rebooting. Its not the battery and it was working great before the update. i had no problems before.
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Nov 21, 2015
I am having problems with my S6 G920-F.
Whenever I open Google Maps, the phone starts to lag, freeze and eventually it needs to be rebooted by hard reset. Also the font just goes nuts and characters are gone missing [URL] ...
I was running on Android 5.0.2, then recently upgraded to 5.1.1 but no improvements so far. Did a factory reset a couple of times, booted in safe mode, but the problem keeps on appearing.
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