Lumia 1520 :: Phone Randomly Rebooting In The Middle Of Updates
Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Oct 28, 2015
I hard reset my Lumia 1520 to install Windows 10. It gets as far as the "turning gears" and the progress bar gets about 1/3 of the way to done. Then it reboots and repeats this exact process over and over but never finishes the install.
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Dec 12, 2013
Just today (16 days after I received my Lumia 1520), my phone now reboots/restarts continuously. I've tried the soft reset but no luck. I have not tried the hard reset - yet. I search online and this appears to have occurred on other Lumia devices and as far as I can tell, there is not fix for this.
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Nov 17, 2014
While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.
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Nov 16, 2014
So I recently gave my 1520 away to someone and it keeps freezing randomly. It never did that with me before. Like literally freezing every few minutes and what not. I never had that issue with my 1520 and now they are having this issue and idk what could be causing it.
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Oct 15, 2015
I bought a used Lumia 1520 from Amazon a few days ago...been using WP8.1, no problems, so I went ahead and installed the latest Windows 10 Mobile preview last night.
Everything worked fine for about 6 hours, and then the phone started going into endless rebooting loops. About 3 hours ago, it finally booted up, and there was a message on the screen that said "This phone has been locked for security reasons. Please connect to a power source for 2 hours and try restarting".
So I've had it plugged in for the last 3 hours, and now it refuses to boot up at all. When I do the soft reset button combo, the phone vibrates like it's restarting, but then...nothing.
So, I guess I've got two questions:
1. Did Windows 10 Mobile brick my phone, or is it more likely that there was something wrong with the phone from the get go?
2. What additional things I might try for recovery? I have downloaded the Windows Phone Recovery Tool, but without the device powering on, it's basically bupkis.
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May 17, 2015
I was having some issues with my SD CARD (it had to be scanned for errors constantly) so I eventually took it out. About the same time the Phone started to randomly reboot itself over and over until I plugged it in. To be more clear it got stuck in a reboot cycle where it would start to boot and then shut off and then start to boot and then shut off. The only thing I could do to stop it would be to plug it in.
Steps taken:
Took out SD Card
Factory reset
Carrier: AT&T
Windows Phone 8.1 update
When the battery is full or plugged in I can't reproduce the issue, but when it's lower then 60% or so, I can repro the issue by changing between apps or selecting airplane mode and then switching the wifi on. Basic multitasking appears to set it off.
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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Oct 3, 2015
So a few days ago my Moto X Pure rebooted on it's own in the middle of the night, which woke me up a 3AM due to the bright white Moto X splash screen, and I though it was a random one of thing but the yesterday it did it again in the middle of the night and now it has done it 3 times so far today. I'm backing everything up now so I can do a master reset in a bit.
I removed the 2 apps I have installed since then, there are no memory leaks as far as I can see, and the phone otherwise works just like it did when I got it.I'd prefer not to have to do an advanced exchange with Moto but I will if need be, especially since there likely isn't very many 'Like New' Moto X's yet in my exact configuration and I'll probably end up with another new one.
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Jul 23, 2014
I've been pressing the "Check for updates" button frequently in anticipation for Cyan, but suddenly it's not working right. The "Checking for updates..." message will appear, but more than five minutes later, nothing happens. When the lock screen appears and I unlock it, it now says "Your phone is updated" but the "Last checked" date was the date of the last check when things are still ok.
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Jan 7, 2015
After I press the on/off button or after the screen times out, I've noticed that after some amount of time the phone will have turned back on by itself. I then noticed that it was actually rebooting. I think it may have started doing this after I installed the VLCPlayer app.
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Jun 19, 2014
Last night there were several updates to apps and system settings. One of them had something to do with the display for Lumia devices, but it updated so quickly, I didn't see any info about it. This morning, my 1520 scrolling on the home page is flawless, even scrolling while trying to make it click.
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Nov 30, 2015
Device getting hot when charging? or randomly rebooting? I have done power downs, reboots, I am now trying a full phone reset to see if that fixes the issue.
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Aug 1, 2014
this is my first WP, I made the jump from iPhone 5 to the Lumia 1520 with the Cyan update on ATT. I have noticed that apps like Facebook and Instagram take a long time to load updates when I am off wifi.
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Sep 21, 2015
My phone randomly flickers and freezes at any time, forcing me to reboot. I don't know what the problem could be.
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Oct 10, 2014
After the 8.1 Cyan update, the camera randomly starting up while you're using the phone? I'm positive I didn't push the camera button. I'm seeing this behavior on my unlocked Lumia 1520.
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Aug 31, 2014
This problem has been occurring since I have used the 1520. Never did I experienced this with my 920 before.
Anyways, music randomly stops playing and I can't seem to get it back to playing if I don't restart THE WHOLE PHONE. It's very annoying and no this is not an Xbox Music issue since I've tried MixRadio, the Hub Tile and other third party players and this is still happening. Whatever skipping of songs I do it still won't play. Songs are switching but it's stuck on the 'pause' button but it's not playing.. No sounds, time is not running. REALLY annoying.
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Sep 28, 2014
I charge my phone at night but the last few weeks it has the strange habbit to stop charging wait for a while and start charging again.
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Jan 17, 2014
I just got my 1520 and the screen will randomly start freaking out. It backs out of apps, goes to the multi tasking selection and it shakes like its being swiped rapidly back and forth.
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Jul 8, 2015
In the last 3-4 weeks, I've seen my Nexus 5 rebooting here and there randomly. He's not stock into a boot loop, he works just fine and then 'pop', I can see it rebooting without reasons.
I'm running stock 5.1.1, kernel 3.4.0-gbebb36b, Build number LMY48B. The phone is rooted manually, no automatic trick.
Does randomly reboots means something? Is there a way to see what happens/what happened like an event viewer in Windows?
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Nov 15, 2014
Recently my phone has started to randomly restart and when it boots back up I see an error alert (!) in the notification bar indicating that the phone has recovered from an "abnormal reset" and the error message suggests sending the log file to HTC.
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Oct 14, 2014
the phone maybe 6/7 weeks ago, plugged into laptop, checked up to date, restored some data from S3 backup, installed a few standard apps, all good.. After two weeks or so phone starts randomly rebooting - not with any specific app, could even be sat on the table and you'd suddenly hear the start up noise. Spoke to EE Support, tried some 'resetting the network' thing from their end, no change. Called again and was passed to Samsung Support - talked me through a hard reset. No change. Posted back to Samsung. Came back a few days later saying no fault found but they wiped it, updated it and it's good to go. Booted and phone was crashing every time I opened Internet and a few other apps. Didn't get as far as installing apps or backup. Posted back again. Phone came back again, no fault found but same problems straight out of the box. Called and explained again, posted again, this time they've told me that the phone has been damaged and is beyond repair and included a screenshot of a screen saying 'Know Warranty VOID 0x1'.
After having a rant about their packaging and that it must have been knocked in their support centre (yes, that is my level of knowledge of phone rooting) I've just Googled and found it actually means that the phone has been rooted. The phone definitely hasn't been rooted by me on purpose and the only update I've run is through Kies. The only apps installed via Play Store. Is it possible that something that Samsung Support has done or asked me to do has changed this flag?
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Jan 21, 2015
Recently I've been seeing that when I have my phone charging, whether it be on a portable charger or a wall charger and is just sitting there with nothing downloading, it randomly reboots. I feel the phone vibrate and when I look at my phone I see the initial boot motorola M. Not sure what can be causing this.
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Jul 5, 2010
I've done a search and read some previous posts, and cannot work out why my N900 is randomly rebooting.I have manually restarted my phone and checked the boot count is reset to 0
I have attempted doing a nokia software updater firmware update and it confirms i'm on the latest firmware (10.2010.19.1) and i've used the app updater and updated all apps. It has happened before i enabled the extras-devel repository, so I doubt the fault lies there.
Since i restarted the device prior to running "cat /proc/bootreason" i can't find out the reason why it rebooted, but i will update this post as soon as it does it again.
I recieved this phone from Optus Australia, and is running a number of apps from both the ovi store and the app manager. The only apps i have installed from the extras-devel repository are unrar and unzip apps, although i did note that it updated a few other apps at the same time, like flashlight.
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Oct 15, 2011
It happened again today. I picked up the phone to make a call and it was in the middle of rebooting. It had been sitting idle for over an hour.I rebooted it myself the night before just prior to connecting it to the charger.
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Apr 15, 2015
How to stop it? The schedule function is off, so it can't be that. I've enabled the exception for alarms within it since this keeps happening, but could be dangerous for some people if it does enable on its own like this.
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Oct 20, 2011
I'm trying to listen to music with Spotify on my Droid Bionic but the Spotify player randomly pauses frequently in the middle of songs. This actually happens when I'm using the stock music player as well, not only Spotify.
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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Dec 1, 2014
Should I hard reset or just wait for Microsoft's update???
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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