Lumia 1520 :: Screen Randomly Start Freaking Out
Jan 17, 2014
I just got my 1520 and the screen will randomly start freaking out. It backs out of apps, goes to the multi tasking selection and it shakes like its being swiped rapidly back and forth.
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Jul 24, 2014
So I'm playing around with 8.1, and am trying to get an image I like as my start screen background. But no matter what I do to resize the image in Photoshop or what have you, my 1520 always wants to crop it. I want to use the entire image.
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Jul 19, 2014
I recently bought a 1520 to use on T mobile. An 938.3 that works great except there isn't an option for adding a 3rd column under start+theme. I am using 8.1 from the developers program.
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Sep 22, 2014
For about a week or so now I've been having issues with my 1520. At random times the screen will start shaking as if it's trying to scroll two directions and it will sometimes randomly click things on the screen. It pulls up Cortana alot and the capacitive buttons will stop responding all together. It only stops when I press the power button to turn off the screen but it just randomly starts later. I've tried a soft reset and that did nothing.
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Aug 29, 2014
Update to cyan and have their 4th column of tiles go missing? I've looked in the settings menu but can't find any options to alter this configuration.
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Sep 21, 2015
My phone randomly flickers and freezes at any time, forcing me to reboot. I don't know what the problem could be.
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Nov 16, 2014
So I recently gave my 1520 away to someone and it keeps freezing randomly. It never did that with me before. Like literally freezing every few minutes and what not. I never had that issue with my 1520 and now they are having this issue and idk what could be causing it.
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Oct 10, 2014
After the 8.1 Cyan update, the camera randomly starting up while you're using the phone? I'm positive I didn't push the camera button. I'm seeing this behavior on my unlocked Lumia 1520.
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Aug 31, 2014
This problem has been occurring since I have used the 1520. Never did I experienced this with my 920 before.
Anyways, music randomly stops playing and I can't seem to get it back to playing if I don't restart THE WHOLE PHONE. It's very annoying and no this is not an Xbox Music issue since I've tried MixRadio, the Hub Tile and other third party players and this is still happening. Whatever skipping of songs I do it still won't play. Songs are switching but it's stuck on the 'pause' button but it's not playing.. No sounds, time is not running. REALLY annoying.
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May 17, 2015
I was having some issues with my SD CARD (it had to be scanned for errors constantly) so I eventually took it out. About the same time the Phone started to randomly reboot itself over and over until I plugged it in. To be more clear it got stuck in a reboot cycle where it would start to boot and then shut off and then start to boot and then shut off. The only thing I could do to stop it would be to plug it in.
Steps taken:
Took out SD Card
Factory reset
Carrier: AT&T
Windows Phone 8.1 update
When the battery is full or plugged in I can't reproduce the issue, but when it's lower then 60% or so, I can repro the issue by changing between apps or selecting airplane mode and then switching the wifi on. Basic multitasking appears to set it off.
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Sep 28, 2014
I charge my phone at night but the last few weeks it has the strange habbit to stop charging wait for a while and start charging again.
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Jan 9, 2015
I just got the L1520... What I would like to do is place an icon on the start to toggle the internet sharing on my L1520, its a pain in the arse to always goto the settings then scroll down to internet sharing and toggle it... is there an app that places an icon on the start? so it's just a 1 button push to toggle?
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Jun 28, 2014
Still running WP8. Camera won't start up, display is black after "Loading..." But my first problem is the display, "Graphics Processor?" Is starting to fail? it started with my game freezing in progress, then turned into the display turning black for a few seconds, and has now turned into a scrambled display...
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Jul 19, 2014
I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.
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Nov 5, 2014
My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.
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Dec 31, 2015
I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:
1) On a white/light background, there are a few brighter spots on the screen.
2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.
I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.
Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.
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Jul 26, 2014
I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.
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Mar 19, 2015
Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
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Dec 20, 2015
My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.
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Apr 16, 2014
I have posted the problem in a video here :
Is there a solution ? or the Service Center is the place to go.
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Sep 11, 2014
I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.
Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?
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Jun 9, 2015
Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...
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Jun 25, 2014
I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.
Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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Aug 12, 2014
My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.
I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.
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Nov 22, 2013
I am having a debilitating issue with the 1520. The bing search window popping up when my hand is no where near the search button. It exits me out of any app I am in and in some cases it freezes and I cannot press anything or exit the search screen. I have the Belkin folio wallet case and I noticed when closing the case it activates the search button. I lowered the touch sensitivity and this seemed to remedy that issue however the constant pop up of the bing search screen continues. I am going to do a wipe and reset of the device. Perhaps I have a lemon or maybe this device is not ready for primetime?
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Aug 28, 2014
Notice webpages going off screen and nothing can be done. I have a screenshot to show what I mean however the WPC app do not have the options to attache images neither the mobile site of it. Frustrated that other platforms can format website correctly but not on WP platform. Anyway to ensure website load correctly?
Using Lumia 1520 w/windows phone 8.1 update 1 preview.
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Oct 14, 2014
I'm running the latest Dev preview so I have Cyan. I had an event on my calendar for last night. It starting showing the day before, awesome, but today it won't go away. I even restarted the phone, no dice. Deleted yesterdays event from my calendar, still there.
Having issues with the lock screen and calendar events with Cyan? I did a hard reset after doing the Cyan update and I did not restore from a backup. Also my calendar item in question was one I put into my phones calendar and does not come from my sync'd email account calendar or anything.
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Apr 6, 2014
They are very thin and extend almost the width of the screen. I assume this is some kind of screen defect, but it's pretty subtle. I'm considering waiting until WP8.1 comes out so I don't have to redo my start screen with a replacement unit. However, extremely small screen imperfections and maybe if they are normal for fairly large IPS displays.
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