Lumia 1520 :: Why Does Phone Randomly Reboot Until Plugged In
May 17, 2015
I was having some issues with my SD CARD (it had to be scanned for errors constantly) so I eventually took it out. About the same time the Phone started to randomly reboot itself over and over until I plugged it in. To be more clear it got stuck in a reboot cycle where it would start to boot and then shut off and then start to boot and then shut off. The only thing I could do to stop it would be to plug it in.
Steps taken:
Took out SD Card
Factory reset
Carrier: AT&T
Windows Phone 8.1 update
When the battery is full or plugged in I can't reproduce the issue, but when it's lower then 60% or so, I can repro the issue by changing between apps or selecting airplane mode and then switching the wifi on. Basic multitasking appears to set it off.
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Nov 7, 2013
So, I plugged my phone into my PC. I opened the Windows Phone App for Desktop and the phone asked for me to enter my password. I entered the password and it went to the home screen, then shut down. It sat dark for a second then showed the AT&T Logo, and then went black again. It's been about an hour, and if the battery were dead it should have already shown the battery symbol. I tried powering it on,
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Jul 6, 2015
So I just got out to LA for my 17 day vacation and 2 days in, my 1520 decided to just continuously reboot itself.
I took it to a Microsoft store today and the tech attempted to use the software recovery tool. But he plugged it into a PC so it never got enough power to even boot up to the home screen and he told me there was nothing he could do.
If if I plug it into the wall, it'll boot up to the home screen for about 20 seconds and then just shut off and boot right back up and do the same thing.
Would a hard reset with 2% battery be a bad idea? I really don't want to use my upgrade right now with windows 10 devices right on the horizon.
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Nov 16, 2014
So I recently gave my 1520 away to someone and it keeps freezing randomly. It never did that with me before. Like literally freezing every few minutes and what not. I never had that issue with my 1520 and now they are having this issue and idk what could be causing it.
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Dec 20, 2014
My Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Aug 28, 2014
so if I have the 1520 plugged into my PC via USB and try to say, attach a bunch of files at one time to something (facebook, ebay for example) i get that error saying 'can't select multiple files from this location'
why is that? my old phones didn't have this issue (android) and I've never had any other device do this.
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Sep 21, 2015
My phone randomly flickers and freezes at any time, forcing me to reboot. I don't know what the problem could be.
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Oct 10, 2014
After the 8.1 Cyan update, the camera randomly starting up while you're using the phone? I'm positive I didn't push the camera button. I'm seeing this behavior on my unlocked Lumia 1520.
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Sep 10, 2014
I was using WP8 developer review and reverted to WP8 in order to install Cyan. Ever since I updated to Cyan, when rebooting the phone, Arabic keyboard is added automatically. Phone is CV GB, set to US region for Cortana with English keyboard.
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Aug 31, 2014
This problem has been occurring since I have used the 1520. Never did I experienced this with my 920 before.
Anyways, music randomly stops playing and I can't seem to get it back to playing if I don't restart THE WHOLE PHONE. It's very annoying and no this is not an Xbox Music issue since I've tried MixRadio, the Hub Tile and other third party players and this is still happening. Whatever skipping of songs I do it still won't play. Songs are switching but it's stuck on the 'pause' button but it's not playing.. No sounds, time is not running. REALLY annoying.
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Sep 28, 2014
I charge my phone at night but the last few weeks it has the strange habbit to stop charging wait for a while and start charging again.
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Jan 17, 2014
I just got my 1520 and the screen will randomly start freaking out. It backs out of apps, goes to the multi tasking selection and it shakes like its being swiped rapidly back and forth.
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Oct 23, 2014
Don't know if it's just me, but occasionally I'll get my Wi-Fi tab (in Action Center and Settings) reporting that networks are "available" but it can't connect to any. Even my own network to which I connect all the time.
I have discovered that after a Reboot everything is back to normal. Wi-Fi connects fine.
I seem to have isolated it to when you leave a premises still connected Wi-Fi and let it drop-off you get this behaviour.
But surely you shouldn't have to turn Wi-Fi off every time you leave a place!!!
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Sep 10, 2015
I've had my Nexus 6 for 3+ months and have had no problems until today when my phone would randomly reboot. Sometime it would come back on quickly and other times it would go through the long process of optimizing apps. The phone has had 2 OTA software updates since I purchased it so I decided to do a factory data reset.
I have not experienced any random reboots since the factory data reset but now I am unable to connect to WiFi. When I click on the WiFi in the quick setting menu, the phone is unable to identify any available networks. When I click on More Settings, the screen says Turning WiFi on but nothing ever happens.
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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Jul 27, 2014
My new Lumia 1020 was connected to wifi when I began setting it up. I got a data usage warning message the next day, so I made sure it was still connected to wifi - then I got another warning message advising me more charges were being applied to the data plan. I called ATT and explained and was told that the 4GLTE runs all kinds of stuff in the background that uses data and to turn the data off. I did - since then, no more data usage - however - it will not stay connected to wifi after a time out unless it is plugged in. It still shows that its connected to wifi but its not.
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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Dec 5, 2015
I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.
1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.
I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl
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Nov 22, 2015
Here are the points....
Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view
Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.
Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.
I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).
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Mar 28, 2015
I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.
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Aug 28, 2014
I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).
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Aug 3, 2014
I just upgraded to cyan 8.1 two days ago... Did a fresh install. I downgraded to Windows 8 and then install cyan. I DID NOT backup my apps, instead I just installed each app one by one.
Only problem i have is that if my phone is charged past 89% it turns off by itself and i have to hit the power button to power it up. (It only turns off by itself if i leave it alone... but when i'm using it, it works fine.)
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Jul 3, 2014
My phone was running hot, so I decided to shut it down to cool. Instead of shutting down, though, it rebooted. When it was done, I waited a minute, and tried again. Reboot. Again. Reboot. Finally, decided to try a soft reset and that seemed to fix it. This isn't the first time it decided not to shutdown and restarted instead, but first time it did it three times in a row. At least the soft reset worked. 1520 on 8.1 DP -- hoping the "official" rollout takes care of these little issues.
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Jan 8, 2014
I transferred 10 pdf files via bluetooth to my lumia 1520. when the last one finished transferring, i opened it via the ntifications menu.
The problem i am facing is that , i am only seeing the last opened file in the files menu in adobe reader.
My query is , :
How do i view other PDF files in the phone?
I also downloaded Microsofts's PDF reader, but even this app is not able to show the existing files in the phone.How do i see the files present in the phone on connecting to the computer via USB cable, because all i can see is the picture, music and video files .
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Jul 12, 2015
All of a sudden the Mic on my Nokia 1520 is not working. You can only hear me when I use the speaker. I have tried a hard reset and still no luck
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Mar 17, 2015
After one year of usage, my lumia 1520 has suddenly stopped reading the Sim. I swapped to install a brand new sim yet it comes up with a screen error.
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Oct 16, 2014
I received a Nokia 1520.3 that was swapped by Nokia service center yesterday. My old model was Nokia RM-938_Ita_Ita_905 which work fine expect white dots; the new model is Nokia RM-938_nam_canada_104.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
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