Lumia 1520 :: Phone Just Continuously Reboot Itself
Jul 6, 2015
So I just got out to LA for my 17 day vacation and 2 days in, my 1520 decided to just continuously reboot itself.
I took it to a Microsoft store today and the tech attempted to use the software recovery tool. But he plugged it into a PC so it never got enough power to even boot up to the home screen and he told me there was nothing he could do.
If if I plug it into the wall, it'll boot up to the home screen for about 20 seconds and then just shut off and boot right back up and do the same thing.
Would a hard reset with 2% battery be a bad idea? I really don't want to use my upgrade right now with windows 10 devices right on the horizon.
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May 17, 2015
I was having some issues with my SD CARD (it had to be scanned for errors constantly) so I eventually took it out. About the same time the Phone started to randomly reboot itself over and over until I plugged it in. To be more clear it got stuck in a reboot cycle where it would start to boot and then shut off and then start to boot and then shut off. The only thing I could do to stop it would be to plug it in.
Steps taken:
Took out SD Card
Factory reset
Carrier: AT&T
Windows Phone 8.1 update
When the battery is full or plugged in I can't reproduce the issue, but when it's lower then 60% or so, I can repro the issue by changing between apps or selecting airplane mode and then switching the wifi on. Basic multitasking appears to set it off.
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Dec 20, 2014
My Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.
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Sep 10, 2014
I was using WP8 developer review and reverted to WP8 in order to install Cyan. Ever since I updated to Cyan, when rebooting the phone, Arabic keyboard is added automatically. Phone is CV GB, set to US region for Cortana with English keyboard.
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Oct 23, 2014
Don't know if it's just me, but occasionally I'll get my Wi-Fi tab (in Action Center and Settings) reporting that networks are "available" but it can't connect to any. Even my own network to which I connect all the time.
I have discovered that after a Reboot everything is back to normal. Wi-Fi connects fine.
I seem to have isolated it to when you leave a premises still connected Wi-Fi and let it drop-off you get this behaviour.
But surely you shouldn't have to turn Wi-Fi off every time you leave a place!!!
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Jun 27, 2010
I have a Curve 8520. I was taking a little look around it last night and saw this "Memory Cleaning" option and I thought "I wanna clean it's memory of cache and such stuff" - so I enabled it. I then locked the phone and it said it was going to start and would take a few minutes. Half hour later it was still "going". By going I mean it goes to the white screen with the timer, after a while in the top right it does the whole "receiving/sending data" arrow thingy, then goes back to timer. Then it goes dark; the red light stays on, then goes out, and the white screen reappears.
I thought this was normal, but after it happening for half an hour I thought "surely not" - anyway I decided to leave it going overnight. When I woke this morning my screen was black; blasted thing must have been doing it so much during the night, it drained the battery! It's now plugged it, and it's doing the same thing - there seems to be no way of stopping it. The phone won't turn on. And it just keeps doing the same thing - I fear something's gone wrong and that it's now broken.
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Jun 9, 2011
Had a quick reboot occur spontaneously. Since then the LED is steady green. When the phone sleeps it's still there but dim. When turned on it comes back on full brightness. How to rid this short of a full shutdown / restart?
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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Dec 5, 2015
I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.
1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.
I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl
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Nov 22, 2015
Here are the points....
Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view
Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.
Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.
I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).
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Mar 28, 2015
I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.
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Aug 28, 2014
I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).
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Aug 3, 2014
I just upgraded to cyan 8.1 two days ago... Did a fresh install. I downgraded to Windows 8 and then install cyan. I DID NOT backup my apps, instead I just installed each app one by one.
Only problem i have is that if my phone is charged past 89% it turns off by itself and i have to hit the power button to power it up. (It only turns off by itself if i leave it alone... but when i'm using it, it works fine.)
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Jul 3, 2014
My phone was running hot, so I decided to shut it down to cool. Instead of shutting down, though, it rebooted. When it was done, I waited a minute, and tried again. Reboot. Again. Reboot. Finally, decided to try a soft reset and that seemed to fix it. This isn't the first time it decided not to shutdown and restarted instead, but first time it did it three times in a row. At least the soft reset worked. 1520 on 8.1 DP -- hoping the "official" rollout takes care of these little issues.
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Jan 8, 2014
I transferred 10 pdf files via bluetooth to my lumia 1520. when the last one finished transferring, i opened it via the ntifications menu.
The problem i am facing is that , i am only seeing the last opened file in the files menu in adobe reader.
My query is , :
How do i view other PDF files in the phone?
I also downloaded Microsofts's PDF reader, but even this app is not able to show the existing files in the phone.How do i see the files present in the phone on connecting to the computer via USB cable, because all i can see is the picture, music and video files .
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Jul 12, 2015
All of a sudden the Mic on my Nokia 1520 is not working. You can only hear me when I use the speaker. I have tried a hard reset and still no luck
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Mar 17, 2015
After one year of usage, my lumia 1520 has suddenly stopped reading the Sim. I swapped to install a brand new sim yet it comes up with a screen error.
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Oct 16, 2014
I received a Nokia 1520.3 that was swapped by Nokia service center yesterday. My old model was Nokia RM-938_Ita_Ita_905 which work fine expect white dots; the new model is Nokia RM-938_nam_canada_104.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
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Sep 15, 2014
I dropped my Lumina 1520 over the weekend and trashed the screen and digitizer. Somewhat of a shock as it was less than a foot drop and I have the screen and the back protected with Ghost Armor. In any event, I have a new 1520 on the way.
My question is this. How do you transfer the device settings to the new phone? I have the option set to back it up to One Drive. I have not been successful finding a way to "restore" or download those settings.
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Aug 17, 2014
After Cyan Update new pictures, screen shots, podcasts Whats app Pics, etc all getting stored on phone? Even Music purchased went to phone!
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Nov 12, 2014
I installed the NokiaPC Suite but when my phone is plugged in and I click back up I get the warning there is no Nokia device plugged in ? As well I get this error; Your phone is in file transfer mode and cannot be used with PC Suite, Quit file transfer mode from the phone
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Aug 30, 2014
so I have an odd problem with a 1520. It's been updated to 8.1 Cyan OTA and everything was fine. I reset it (the usual way in Settings / About / Reset Your Phone) but now any lumia-specific settings are no longer available, so no options for motion data, or glance, etc etc.
Nokia Recovery Tool, I don't have a windows PC, so I can't go down that route.
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May 22, 2014
My phone was working very well since my purchase in November and suddenly after downloading an update for the Realtor app it wont charge! I've uninstalled and it still will not charge. The windows icon actually just started flashing and now the phone is completely dead.
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Aug 7, 2014
I just received a Windows phone Lumia 1520 from work today.So far it's been a pleasant but eye opening experience. As most Android users I started using the phone expecting an inferior frustrating designed Windows phone but I have to admit I'm liking it
. The Hardware is beautiful and the OS seems fast and responsive the only thing I have to complain about is the app store but I have been able to find most apps I need or an alternative.
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Feb 1, 2016
My L1520 has 10.0.10586.63 OS build, but I would like to use Project Astoria on my phone. How to downgrade my OS build to the version I could use Project Astoria?
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Jul 11, 2015
I just got a nokia 1520 and it won't complete a factory reset. It gets about 30% through then stalls and resets and goes through the process again. Eventually, I get a sad face and it shuts down.
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Sep 10, 2014
strange issue had to reset my 1520, only to find most of the cyan apps such as Display, glance, extras and info were gone. Tried updating the phone, in the end had to reinstall from app store.
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Jun 5, 2014
I just completed the Qi charge mod to my 1520. The charge mod does work, however the charger does drop off... Also I've noticed that the charge mod does not work through cases.
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