Lumia 1520 :: Rebooting Several Times A Day By Itself
Jan 7, 2015
After I press the on/off button or after the screen times out, I've noticed that after some amount of time the phone will have turned back on by itself. I then noticed that it was actually rebooting. I think it may have started doing this after I installed the VLCPlayer app.
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Dec 12, 2013
Just today (16 days after I received my Lumia 1520), my phone now reboots/restarts continuously. I've tried the soft reset but no luck. I have not tried the hard reset - yet. I search online and this appears to have occurred on other Lumia devices and as far as I can tell, there is not fix for this.
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Sep 22, 2014
For about a week or so now I've been having issues with my 1520. At random times the screen will start shaking as if it's trying to scroll two directions and it will sometimes randomly click things on the screen. It pulls up Cortana alot and the capacitive buttons will stop responding all together. It only stops when I press the power button to turn off the screen but it just randomly starts later. I've tried a soft reset and that did nothing.
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Nov 17, 2014
While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.
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Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Oct 15, 2015
I bought a used Lumia 1520 from Amazon a few days ago...been using WP8.1, no problems, so I went ahead and installed the latest Windows 10 Mobile preview last night.
Everything worked fine for about 6 hours, and then the phone started going into endless rebooting loops. About 3 hours ago, it finally booted up, and there was a message on the screen that said "This phone has been locked for security reasons. Please connect to a power source for 2 hours and try restarting".
So I've had it plugged in for the last 3 hours, and now it refuses to boot up at all. When I do the soft reset button combo, the phone vibrates like it's restarting, but then...nothing.
So, I guess I've got two questions:
1. Did Windows 10 Mobile brick my phone, or is it more likely that there was something wrong with the phone from the get go?
2. What additional things I might try for recovery? I have downloaded the Windows Phone Recovery Tool, but without the device powering on, it's basically bupkis.
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Jun 3, 2010
I recently bought a Nokia 5230 on T-Mobile and I'm experiencing problems with it freezing and rebooting several times a day.
I have checked to make sure I have the latest software version. I also ensure that I do not have lots of applications open at the same time. There is no particular function that makes the phone do this, ii even does it by itself when I'm not even using it.
Someone told me this was due to T-Mobile putting their own software but is there anything else that could be causing this?
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Oct 19, 2012
I just got the new Bold and the darn thing re-boots about 4/5 times an hour. It's an enterprise (work) blackberry so because of security I cant use my computer desktop with it.
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Dec 30, 2011
My Curve 9300 keeps rebooting, done it 5 times today
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Jun 4, 2012
My Atrix keeps rebooting several times an hour. ATT gave me a replacement and the replacement started doing the same thing as soon as I started using it. I called ATT and they said there was no use in another replacement until Motorola fixed the issue because the third replacement would do the same thing. They said they have replaced countless Atrix at that store alone.
The battery has been replaced. I did a factory reset. There is plenty of RAM, it has nothing to do with any apps, there is NOTHING on the replacement phone and the original phone did it after the factory reset. It has nothing to do with wifi or 4G use. I have never unsafely disconnected the phone from my computer. The restarts are random.
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Dec 5, 2011
Was working fine before the update. Rarely locked up, maybe rebooted on its own once, ever.Today, I am simply listening to music, and the phone keeps stopping out of the blue and reboots. Happening on local music (played w/Meridian app), Rhapsody, and Pandora. Pandora was the only app I'd installed since the update, and thought maybe it'd caused problems, so it's been uninstalled.Re-seated SD card, pulled batt. a few times, still randomly rebooting.
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Dec 26, 2012
I got a Nokia Lumia 800 that keeps on rebooting I tried soft and hard reset and i have have updated into the latest OS
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Aug 11, 2014
My Icon suddenly powered off and restarted several times since latest update. My wife's Icon has done it once as well. Seem to happen when on web pages.
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Jan 29, 2014
Got my phone two days back, and I've realized the back button isn't always responsive. Sometimes I feel like its maybe due to the fact I have another finger on screen, but then even when I remove the finger it may not work. After a few taps it comes back to life. Is it a known issue with Lumia/WP8 devices? I did a Google search but that turned up nothing!
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Aug 27, 2014
There is a lag when trying to wake the phone up. I will press the power button and it will take almost 4 seconds for the phone to wake up. This doesn't happen often, but often enough that I have to do a soft reset several times to correct the problem. Even then, it's still not 100% responsive. I'm on the latest DP and still having this issue.
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Dec 23, 2015
The 950XL has rebooted 4 times since the firmware update. It still gets very warm not hot though. Keyboard crash is prevalent. The whatsapp app does not open scanner for connecting with whatsapp web.
Should I replace my device with a new one, I have got option till 26th Dec 2015. But will that solve, I have read a number of such complaints on thread, so I don't believe it is hardware.
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Mar 7, 2014
I realized I've only seen my pin unlock screen about 4 times today with it set to lock after 15 minutes. I should probably learn to put my phone down a little bit before I compare it to my iPhone's battery life. ;)
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Dec 22, 2012
Actually, I never experienced ANY problems w/ my Lumia 920 before the update.
I installed the latest update a day ago, and now my phone has rebooted twice on its own today.
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Mar 31, 2014
I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.
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Nov 21, 2012
For all you EE customers out there here is what I did and how I got it working on 2G and 3G but not 4G.
1. Get a phone that can take your 3G SIM. I found my Nokia Lumia 800 for carphone warehouse worked.
2. Put your SIM in and let it register 2G.
3. On your 920 with no SIM in, go to Settings -> mobile network and TURN DATA OFF
4. Get your now registered SIM from your old/other phone and put it in your 920 and boot it up.
5. The phone should now boot and not crash.
6. Go to Setings -> Mobile Network and change "Highest Connection Speed" to 3G and then turn the "data connection" back on.
7. Life should be pretty good now (unless you live in a 4G area).
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Dec 1, 2014
Should I hard reset or just wait for Microsoft's update???
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Nov 30, 2015
Device getting hot when charging? or randomly rebooting? I have done power downs, reboots, I am now trying a full phone reset to see if that fixes the issue.
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May 9, 2014
After 3 attempts downloading the Nokia revert software and each event took 90 minutes of my time .....after every download.... 'Software download corrupted'. Try again or cancel? I canceled ....
Staying with 8.1 for now!
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May 6, 2014
I just did a test with my Icon. I just got received her text and the phone vibrated just one time. Is there a way to get the phone to vibrate multiple times.
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Apr 28, 2014
I get very obvious scanlines when I use a 4 second shutter speed when I want to take pics of the night sky, or very dark rooms without using flash. My past Lumia 720 did a much better job and could actually take photos of the night sky with the stars and clouds, even at midnight.
Here are some examples.
2 second shutter speed
4 second shutter speed
Pictures taken with a shutter speed of less than 2 seconds come out fine, and daylight photos are flawless.
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Jul 30, 2014
My phone is registered in HK and there's no update yet... Should i wait or flash a new rom. How to flash a new rom?I'm currently downgraded to WP8.. I don't wanna go back to WP8.1 dev preview as well. I hate the lags.
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Sep 12, 2014
How/what does Kid Corner do ? and how to set it up ?
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Sep 14, 2014
I am transferring music to my 1520 using "Windows phone app for desktop" but roughly only half of my album art shows up. I know that all my album art is embedded and is there so am not sure why this is happening. My other option would be to use another music player which has the option to add art.
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Nov 2, 2014
I am getting this new issue since two weeks my search key is not on (its still working).I have the lumia cyan on my lumia 1520.
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Apr 12, 2015
I have three Lumia phones, a 920, a 1020, and a 1520. With each I just attach a USB, copy the camera roll files to my PC. With the first two, I open the video mp4 files on the PC and Windows Media player has no problem. Not so with the 1520, with any video file copied to the PC, it says: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." Again, the same video file plays fine on the 1520 that shot it.On the PC, Quicktime and Movie Maker choke on video files too. I tried a hard reset of the 1520 but it did nothing.
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Nov 30, 2014
I am an owner of a Nokia Lumia 1020 running on Cyan software update. Unfortunately, I've been facing many problems with a phone I loved, one of them is that whenever I reboot my phone the date and time are resetted. The phone starts with a different time and different date, and I have to organize them correctly again.
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