Lumia 1520 :: Phone Keeps Rebooting / Restarting
Dec 12, 2013
Just today (16 days after I received my Lumia 1520), my phone now reboots/restarts continuously. I've tried the soft reset but no luck. I have not tried the hard reset - yet. I search online and this appears to have occurred on other Lumia devices and as far as I can tell, there is not fix for this.
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Nov 17, 2014
While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.
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Jul 2, 2014
Just started doing this like 2 days ago while I was in the middle of updates.
I'm already expecting that someone will tell me to restore, but I'd rather actually fix it. Is there even any way to find out why this is happening?
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Oct 15, 2015
I bought a used Lumia 1520 from Amazon a few days ago...been using WP8.1, no problems, so I went ahead and installed the latest Windows 10 Mobile preview last night.
Everything worked fine for about 6 hours, and then the phone started going into endless rebooting loops. About 3 hours ago, it finally booted up, and there was a message on the screen that said "This phone has been locked for security reasons. Please connect to a power source for 2 hours and try restarting".
So I've had it plugged in for the last 3 hours, and now it refuses to boot up at all. When I do the soft reset button combo, the phone vibrates like it's restarting, but then...nothing.
So, I guess I've got two questions:
1. Did Windows 10 Mobile brick my phone, or is it more likely that there was something wrong with the phone from the get go?
2. What additional things I might try for recovery? I have downloaded the Windows Phone Recovery Tool, but without the device powering on, it's basically bupkis.
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Jan 7, 2015
After I press the on/off button or after the screen times out, I've noticed that after some amount of time the phone will have turned back on by itself. I then noticed that it was actually rebooting. I think it may have started doing this after I installed the VLCPlayer app.
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Sep 5, 2011
My C7 keeps restarting/rebooting, it usually occurs when the phone is idle
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Mar 31, 2014
I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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Dec 1, 2014
Should I hard reset or just wait for Microsoft's update???
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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Dec 5, 2015
I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.
1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.
I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl
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Nov 22, 2015
Here are the points....
Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view
Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.
Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.
I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).
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Mar 28, 2015
I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.
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Aug 28, 2014
I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).
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Aug 3, 2014
I just upgraded to cyan 8.1 two days ago... Did a fresh install. I downgraded to Windows 8 and then install cyan. I DID NOT backup my apps, instead I just installed each app one by one.
Only problem i have is that if my phone is charged past 89% it turns off by itself and i have to hit the power button to power it up. (It only turns off by itself if i leave it alone... but when i'm using it, it works fine.)
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Jul 5, 2014
I try to update my android after my phone told me to update it. So after it make restart, its opening black screen with galaxy s5 on it, and its restarting again and again
I try to make boot by clicking both 3 keys, after the boot upload its again trying to install the update software security and than its still making the same problem, try to connect throw pc by odin 3 or keys and its doesn't even connecting to programs, what can I do?
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Jul 3, 2014
My phone was running hot, so I decided to shut it down to cool. Instead of shutting down, though, it rebooted. When it was done, I waited a minute, and tried again. Reboot. Again. Reboot. Finally, decided to try a soft reset and that seemed to fix it. This isn't the first time it decided not to shutdown and restarted instead, but first time it did it three times in a row. At least the soft reset worked. 1520 on 8.1 DP -- hoping the "official" rollout takes care of these little issues.
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Jan 8, 2014
I transferred 10 pdf files via bluetooth to my lumia 1520. when the last one finished transferring, i opened it via the ntifications menu.
The problem i am facing is that , i am only seeing the last opened file in the files menu in adobe reader.
My query is , :
How do i view other PDF files in the phone?
I also downloaded Microsofts's PDF reader, but even this app is not able to show the existing files in the phone.How do i see the files present in the phone on connecting to the computer via USB cable, because all i can see is the picture, music and video files .
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Jul 12, 2015
All of a sudden the Mic on my Nokia 1520 is not working. You can only hear me when I use the speaker. I have tried a hard reset and still no luck
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Mar 17, 2015
After one year of usage, my lumia 1520 has suddenly stopped reading the Sim. I swapped to install a brand new sim yet it comes up with a screen error.
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Oct 16, 2014
I received a Nokia 1520.3 that was swapped by Nokia service center yesterday. My old model was Nokia RM-938_Ita_Ita_905 which work fine expect white dots; the new model is Nokia RM-938_nam_canada_104.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
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Sep 15, 2014
I dropped my Lumina 1520 over the weekend and trashed the screen and digitizer. Somewhat of a shock as it was less than a foot drop and I have the screen and the back protected with Ghost Armor. In any event, I have a new 1520 on the way.
My question is this. How do you transfer the device settings to the new phone? I have the option set to back it up to One Drive. I have not been successful finding a way to "restore" or download those settings.
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Aug 17, 2014
After Cyan Update new pictures, screen shots, podcasts Whats app Pics, etc all getting stored on phone? Even Music purchased went to phone!
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Nov 12, 2014
I installed the NokiaPC Suite but when my phone is plugged in and I click back up I get the warning there is no Nokia device plugged in ? As well I get this error; Your phone is in file transfer mode and cannot be used with PC Suite, Quit file transfer mode from the phone
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Aug 30, 2014
so I have an odd problem with a 1520. It's been updated to 8.1 Cyan OTA and everything was fine. I reset it (the usual way in Settings / About / Reset Your Phone) but now any lumia-specific settings are no longer available, so no options for motion data, or glance, etc etc.
Nokia Recovery Tool, I don't have a windows PC, so I can't go down that route.
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May 22, 2014
My phone was working very well since my purchase in November and suddenly after downloading an update for the Realtor app it wont charge! I've uninstalled and it still will not charge. The windows icon actually just started flashing and now the phone is completely dead.
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Aug 7, 2014
I just received a Windows phone Lumia 1520 from work today.So far it's been a pleasant but eye opening experience. As most Android users I started using the phone expecting an inferior frustrating designed Windows phone but I have to admit I'm liking it
. The Hardware is beautiful and the OS seems fast and responsive the only thing I have to complain about is the app store but I have been able to find most apps I need or an alternative.
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Feb 1, 2016
My L1520 has 10.0.10586.63 OS build, but I would like to use Project Astoria on my phone. How to downgrade my OS build to the version I could use Project Astoria?
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Jul 11, 2015
I just got a nokia 1520 and it won't complete a factory reset. It gets about 30% through then stalls and resets and goes through the process again. Eventually, I get a sad face and it shuts down.
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