Lumia Icon :: Freezing Phone Suddenly

May 31, 2014

Something weird has started happening to my Nokia Icon. It's been working great but lately I wake up to a frozen phone! I go to sleep, and it's working normally, then in the morning I push the "wake" button and the screen comes on, usually showing a time from a few hours earlier, and then it's frozen. I have to do a reset to restart the phone and then it works fine. I thought at first it was because I was leaving it on the charging pillow but it happens even if it's just sitting on the table.

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Lumia Icon :: How To Stop Home Screen From Freezing

Feb 22, 2015

I have a Lumia Icon with the Denim update and my home screen freezes at least once a day. If I do a soft reset it's fine.

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Lumia Icon :: Suddenly Shut Off And Restart Several Times

Aug 11, 2014

My Icon suddenly powered off and restarted several times since latest update. My wife's Icon has done it once as well. Seem to happen when on web pages.

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Lumia 1020 :: Rebooting And Freezing Phone

Dec 1, 2014

Should I hard reset or just wait for Microsoft's update???

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Lumia 1520 :: Phone Keeps Freezing Randomly

Nov 16, 2014

So I recently gave my 1520 away to someone and it keeps freezing randomly. It never did that with me before. Like literally freezing every few minutes and what not. I never had that issue with my 1520 and now they are having this issue and idk what could be causing it.

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Lumia 1020 :: Phone Started Freezing Up Constantly

May 12, 2014

Out of the blue my phone just started freezing up. I've had to do 5 hard resets today. I've updated to 8.1 but have really had no issues until today.

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Lumia 1520 :: Phone Sudden Freezing And Not Responding

Aug 24, 2014

My 1520 has been driving me nuts lately. I'll be using it and then it was start going crazy. For example, I'll be watching a video and suddenly it will start vibrating as is I'm hitting the navigation keys and it will act as if someone has hit the back button a few times, then the home button, and then Cortana. It always freezes after this and I either have to wait 10 minutes or so to get the touch screen or navigation buttons to respond (volume, camera and lock button all work fine), or I have to soft reset the phone. Sometimes I can go a few hours and be fine, sometimes it will start doing this every 10 minutes.

It started doing it shortly after I got the 8.1 update, so I thought it may be related. I did a hard reset and then used the Nokia recovery tool and am still having the problems.

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Lumia 1520 :: Phone Freezing / Rebooting Or Becoming Unstable

Nov 17, 2014

While I love the Hardware , Windows 8.1 and apps still make using the 1520 problematical, I've had it for about 9 months but will probably go back to IOS or Android when I hit my upgradability, about 4 times yesterday when I was at an event where I need to take pictures the phone using kept rebooting on me, it may have been the cold it was about 32 degrees, but it really makes it difficult to use the phone in meaningful ways when apps and the OS do not behave, and it's little things like the phone freezing, rebooting or becoming unstable that make it hard to stay with the 1520 no matter how much I love the HW.

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Lumia 950 XL :: Phone Suddenly Heating Up

Dec 12, 2015

I recently bought a 950XL and everything was working fine until this morning. I had put it up for charge early in the morning around 4 and when I got up at 8 and held it, it was hot, and I wasn't sure what was going wrong because there was nothing open. So I switched it off for a while and let it cool. When I switched it back on, the battery went down to 51% and now I've put it up for charge again. I had turned on Hey Cortana last night but since the phone started acting up this morning, I decided to switch it off. It's still warm though, not sure why. Also, it keeps giving me an error about the phone having low storage even though I've only used around 7.9 GB out of the 29 GB available.

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Nokia Lumia :: Hanging And Freezing Of Phone With Memory Card In It?

Dec 7, 2012

I am thinking about buying Lumia 820 but what worries me is the Hanging and Freezing of phone with memory card in it. Is there any Nokia recommended 32/64 GB memory card which will work without any issue?

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Lumia 1520 :: Nokia Phone Freezing Randomly - Battery Getting Really Hot

Oct 5, 2014

I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.

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Lumia 1520 :: Bing Search Keeps Popping Up And Freezing Phone

Apr 20, 2014

My 1520 now has the Bing search menu keep popping up. It has dine this now many many times and often freezes the phone on that display. I have had it do this without even touching the screen. Just reading an article and out if nowhere it pops up. The only way to resume is to turn the screen off and back on. Its getting annoying and only seemed to do this after the last update, not windows 8.1, just the last regular update. I also get the screen shaking up and down sometimes and have to turn the screen off then back on. The screen contents will start shaking violently up and down. I have done the soft reboot several times and gone into the Bing settings to turn off but it still does this. I should have never updated this phone. It worked brilliantly before it. What's next, hard reboot?

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Lumia 1520 :: Phone Suddenly Won't Charge

May 22, 2014

My phone was working very well since my purchase in November and suddenly after downloading an update for the Realtor app it wont charge! I've uninstalled and it still will not charge. The windows icon actually just started flashing and now the phone is completely dead.

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Lumia 1020 :: Phone Won't Turn On - Freezing After Nokia Sign Shown

May 6, 2014

So i let my phone die out, then let it charge it showed the icon that it was charging. Eventually the nokia sign was showing but just froze there so i soft reset let it charge for a few hours and it still wont turn on.

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Lumia Icon :: Why Is Phone Icon Demin Slow To Take Photos

Mar 30, 2015

I'm getting "Saving" after taking a couple photos in a row on my Icon. At first it would shoot and shoot, now I just get a couple and then it slows. I've filled up and emptied the phone a bunch (I shoot a LOT of photos/videos).

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Lumia 950 XL :: Phone Call Record Option Suddenly Disappeared

Dec 13, 2015

Just noticed tonight when making a phone call that the Record option when making a phone call that has been working for me recently, has completely disappeared from the UI when making a phone call on my Lumia 950XL. Is it something I am missing, or has an update taken this feature out? I don't understand how it can just suddenly disappear from the UI without it being an upate that took it out.

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Lumia Icon :: Can Use Phone While It Is Being Charged?

Dec 27, 2015

Per the MS specs, it takes 160 minutes to charge the phone to 80%; this is called a "quick charge". Can I use the phone while it is plugged into the charger?

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Lumia 950 XL :: Phone Has Dual Sim But No LTE Icon In Top Bar

Nov 25, 2015

No LTE on their 950XL (Dual SIM) with the AT&T sim in it? I had no issues with the Lumia 1520.

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Lumia Icon :: Windows Phone To Samsung TV?

Mar 19, 2015

How do I connect my Nokia Lumia icon to my Samsung smart t.v.?

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Lumia Icon :: How To Add Favorite Phone Numbers

May 8, 2014

Received my Icon today coming from an iPhone 5S. Still getting used to everything but I have not been able to find a way to add a "favorites" list of frequently called numbers. Am I missing something or is that not an option on the Icon?

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Lumia Icon :: How To Transfer Contacts To Car Phone

Feb 26, 2015

I'm a bit stumped. I have my Icon synced with my Mercedes C300 via Bluetooth. Everything works fine..receiving and making calls. Responding to texts with Cortana. However, I want to add a new contact to the cars phone book. I go to the contact on the Icon...select share the contact...choose via Bluetooth....but the Bluetooth connection for the car does not show up to select. This is very strange since the phone and the car are already connected via Bluetooth.

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Lumia Icon :: Phone Rebooted - Lost Everything

Nov 26, 2015

So my Icon Rebooted back to factory and now I have lost all my contacts. Apparently Windows wasnt back them up nor was VZW Back up assistance or Google. I logged on to my Live account and there is a device back up on there but how do I install it back to the phone. I hope my contacts are stored in there. Anyways when the phone rebooted i went through the how set up process and it new installed it. Its like a factory fresh phone. No app, no contacts, nothing.

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Lumia Icon :: Phone Gets Hot In The Bottom Right Corner

Feb 21, 2014

My Lumia Icon has been getting hot in the bottom right corner? Usually Lumia devices get hot near the camera, which is not very obtrusive since one does not primarily hold the device there. I only use the device for 5 minutes and it starts to warm up////

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Lumia Icon :: Why Does Computer See Phone As A Camera

May 20, 2015

I have an older Dell computer with Windows XP. Professional SP3. When I plug my Lumia Icon into the computer it recognizes it as a camera. I would like to plug the phone into the computer to put music on the phone, how can I get the computer to see it as a phone, or storage device rather than a camera? I have an older Android phone that I can plug in and have it recognize as a phone/storage device.

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Lumia Icon :: Why Does Phone Lock At 6:40am

Nov 19, 2014

A few days ago I woke up late as my alarm didn't go off. I had it set for 640am on weekdays and have been using it this way since I bought it in July. I pulled the phone off the charger and the screen would not wake up, it seemed dead. So I held down power and volume and it reset and came up fine. Until it happened again the next day... Now, I had woken up around 530am and checked my phone for the time, it was fine then, I went back to sleep and when I woke up after 7 (late again for work) the phone once again, would not wake up and I had to reset it.

So, I went to work and did a full software reset and went through setting up my phone. I set my alarm for 5 minutes earlier, 635am and went to sleep without plugging it in(it was about 80%). This morning my alarm went off fine, and I hit snooze as I normally would... then woke up after 7 to find my phone again locked up(Snooze alarm failed to sound), unresponsive and I had to do a hard reset.

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Lumia Icon :: Bluetooth Audio On The Phone

Jul 11, 2014

I recently updated my Nokia 928 to a Nokia Icon. Ever since, I have had intermittent problems with my Bluetooth audio in my Acura TSX. The song will sometimes breakup or skip, almost like an old record with a scratch. Despite reminiscing about the good old days of record albums, this is a real nuisance.

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Lumia Icon :: Getting To Contacts List While On The Phone

Nov 9, 2014

Well on a call the other night I tried to access my contact list, it keep putting me back to the call screen, (caller id, speaker phone, mute, etc.) but no contact list icon, so you have to hit home, then people, then name , and open the contact to retrieve the number. tedious to say the least. and it's bad enough, but half way though the process it kicks back to the call screen, now its frustrating. I had to call them back.

I salved the problem by put my contacts in a folder on my start screen. simple enough , but I still had to open the folder, and each contact to retrieve the number. Well I was watching the folder cycle though the names, it came to me, why not add the number with the name , John 123-123-123, (if you want the number above the name add it first), now the live tile will cycle though showing the name and phone number, open up the folder and you get all the names with number in front of you.

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Lumia Icon :: Windows Phone App And ITunes

Sep 12, 2014

I am having an issue where the windows phone app tries to sync it sync the whole playlist over but before it use to only synced the newly added songs to the playlist I created...

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Lumia Icon :: Phone No Longer Rotates

Oct 5, 2015

This has just started happening a few weeks ago,but my phone no longer rotates(yes I have verified that rotation lock is off). When I test the gyro with an app I found on the store, it is just shaking even though is flat on a table. The only thing that maybe has caused the issue is gestures beta?

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Lumia Icon :: Emails Not Getting Pushed To Phone

Mar 2, 2014

I have had my phone for a day now and I am falling in deep like with it. But the email doesn't seem to push like a text message. All I could find as far as options was a sync every 15 minutes. But even that's to long. I want my emails instantly. I am using yahoo email.

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Lumia Icon :: Cannot Copy Files To Phone After Denim

Mar 1, 2015

It started with the windows phone app not responding to my phone. But when I looked into windows explorer, my Icon was there but it was empty. I have no access to the pictures on my phone. Neither can I copy any files into it. So Denim has done something to my phone's USB function. I switched computers already and its the same problem. I have hard reset my Icon already twice with the same result.

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