Motorola Droid Razr :: Keeps Freezing And Rebooting?
Sep 13, 2012
I've had this problem where out of the blue my Razr Maxx will just freeze up and reboot but it's not a full reboot it starts after the Moto Dual Core logo. Has anyone else experience this problem it drives me nuts.
I've upgraded my RAZR MAXX HD to Jelly Bean. It seemed fine at first, and still does while in use, but will freeze and reboot randomly when not in use. It will get to a point where the screen goes dark and the phone will not respond to button presses or bluetooth connections, nor indicate new messages, etc; the phone must be restarted with PWR + VOL UP/DOWN. Oh, and the phone doesn't get hot either. I've tried an FDR (X6), installed only the Google Voice app, and it hasn't helped. I had not a single problem with ICS. I've googled and asked VZW tech support, but no one else seems to be having this problem with the OTA JB update. I grabbed some logs with logcat, but don't see anything. Is there some sleep mode event that occurs after some time or a way to monitor for a memory leak?
Starting immediately after the ICS upgrade, I began having problems with the stock browser. Basically, after a few pages of activity, the browser will freeze and completely stop working. The only way to get back to browsing is to go to Manage Apps and Force Close or restart the phone. Some sites seem to cause the problem faster than others but it seems it will eventually happen on any site. I have tried warm reboot which seems to maybe give longer use before freezing again, but that may not actually be correct. I have been trying to avoid a factory reset.
The 2 games that I play most often, at least at this time, are Angry Birds and Hungry Shark. I have noticed that while I am playing that the screen will just freeze for about 3-5 seconds. There is no specific time when this happens, but it does happenevery 1-5 minutes. When the screen freezes the sound continues. This happens multiple times during game play.
I find this rather strange and would like to know if anyone else has noticed this. When I first noticed it in Hungry Shark, I thought maybe it was a problem with the game, but then I started playing Angry Birds and I was seeing the same behavior. I have to believe that this is a hardware or OS conflict since it is happening in multiple apps. I don't remember seeing any notifications or phone calls when this happens.
Ever since i updated my phone to the Adriod version of 4.1.1 there has been alot of issues with my phone. Constantly freezing up and rebooting. just flipping through the different screens, pictures, videos, apps, or whatever its been freezing up and rebooting. Its not the battery and it was working great before the update. i had no problems before.
I own a Razr XT-910 and when Im playing almost all games like fruit ninja, dragon fly, iron wars, Angry Birds, Defender, Yooninja, etc. The cell phone freezes during the game. Why do this happen? What should I do to stop this?
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
I have had my droid for a while now and love it. Last night it all of a sudden started freezing up during texting. The only way to get out of it is to pull the battery. It has done this a bunch of times now...It seems like everything else wors when I use it. It just keeps locking up when I am texting.
My Droid X2 keeps rebooting and crashing over and over. When I get past the lock screen it says. com.motorola.service.main has stopped responding or something similar to that, then it cycles through every other app saying they all crashed and the phone then reboots. I did not install anything prior to this and it was completely random...I am currently unable to use my phone right now since it will not stop rebooting. I have pulled out the battery and SD card to no avail.
Today..6...6 random reboots out of no where.I bought device when it first came out and battery life has been issue..but recently, just this week, with ZERO additional apps downloaded, its rebooted on me as listed.
I have a Droid X and I recently decided to upgrade my sd card to a PNY 16gb card. For some reason, every time I add music to the card I attempt to play the music and it might work fine but after a few songs, the phone slows down and freezes. I've added music to the card a few different ways and I keep getting the same results. For instance, I initially put the card in the phone and formatted it and connected it to my pc with the usb cord and transferred songs that way had issues. Then I used a card reader and formatted the card on the pc, loaded up songs then installed the card into the phone had issues. The only time I had a little 'success' was when I added songs via usb to the card little by little. I added 2 album and used it for a little bit and it seemed fine. Then I added 2 more albums and it seemed ok. By the time I hit about 10-12 albums it got bogged down and the phone froze up on me. I don't know if this matters but in each case I'm just creating a folder called 'Music' and I put all the songs into it.
I'm not sure if the 16gb card is too 'big' or if maybe the type of card I have is wrong. I've also read some stuff about 'media scans'. Does the phone automatically scan new files that are on the sd card and by adding too many at a time the phone just slows down to a crawl?
Ever since the last update my swype is now messing up. It freezes up and then continues. I was also really hoping for a fix for the wifi problems some of us have. I cannot connect anywhere. It worked very briefly after a reset but is now back to the same. It only works in airplane mode. I also used to be able to start it up in airplane mode and then turn airplane mode off but I now lose the signal when I do that.
I'm starting to see a lot of automatic reboots of my phone, usually preceded by the phone hanging.This can happen when I go. to use an application and it might just freeze and reboot (not the result of an update).It also happens when the phone screen is off, phone is in "sleep" mode. I'll hit the home button to do something and have no response ... screen stays dark. I might hit the home button 1-2x more, but not holding it down or anything like that. After a couple of minutes, the phone will be rebooting itself. These are all full reboots ... I see the Droid eye, etc.
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
it reboots without me doing it. when it does load it freezes. i tried reinstallin the os but that didnt help. it shuts off at the slightest touch. its been happening since friday. tried a factory restore but that failed.
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
Not sure if any other information is necessary, but since the latest update on our phone, after getting into the camera application it freezes and stop responding to the direction you point it at. If we back out of the camera application to the home screen, the phone is still responsive, it is just the camera that we are having issues with.
So yesterday, all of a sudden, when texting, imputting text into a chat client or into face book, the applications would freeze after about 2 words max. For instance, I'd type "I'll meet...." and the applications would freeze right after I hit space after "meet," to go onto the next word. In texting, I'd be able to go back to my home screen and then go back to the text and finish it bit by bit, but this wouldn't work for IMO or Facebook. If i stayed on the screens for those apps, they would ask me to force close due to not responding. I've tried keeping my phone on until it dies, keeping it off for an extended period of time, but nothing seems to be working. Has anyone else had this issue and been able to fix it? It really just happened all of the sudden in the middle of the day.
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioningâ€”a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorolaâ€”mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damagedâ€”said it would cost $99 to fixâ€”interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer dataâ€”I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fightâ€”we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.