Motorola Droid Razr :: Keeps Freezing And Rebooting?
Sep 13, 2012
I've had this problem where out of the blue my Razr Maxx will just freeze up and reboot but it's not a full reboot it starts after the Moto Dual Core logo. Has anyone else experience this problem it drives me nuts.
I've upgraded my RAZR MAXX HD to Jelly Bean. It seemed fine at first, and still does while in use, but will freeze and reboot randomly when not in use. It will get to a point where the screen goes dark and the phone will not respond to button presses or bluetooth connections, nor indicate new messages, etc; the phone must be restarted with PWR + VOL UP/DOWN. Oh, and the phone doesn't get hot either. I've tried an FDR (X6), installed only the Google Voice app, and it hasn't helped. I had not a single problem with ICS. I've googled and asked VZW tech support, but no one else seems to be having this problem with the OTA JB update. I grabbed some logs with logcat, but don't see anything. Is there some sleep mode event that occurs after some time or a way to monitor for a memory leak?
Starting immediately after the ICS upgrade, I began having problems with the stock browser. Basically, after a few pages of activity, the browser will freeze and completely stop working. The only way to get back to browsing is to go to Manage Apps and Force Close or restart the phone. Some sites seem to cause the problem faster than others but it seems it will eventually happen on any site. I have tried warm reboot which seems to maybe give longer use before freezing again, but that may not actually be correct. I have been trying to avoid a factory reset.
The 2 games that I play most often, at least at this time, are Angry Birds and Hungry Shark. I have noticed that while I am playing that the screen will just freeze for about 3-5 seconds. There is no specific time when this happens, but it does happenevery 1-5 minutes. When the screen freezes the sound continues. This happens multiple times during game play.
I find this rather strange and would like to know if anyone else has noticed this. When I first noticed it in Hungry Shark, I thought maybe it was a problem with the game, but then I started playing Angry Birds and I was seeing the same behavior. I have to believe that this is a hardware or OS conflict since it is happening in multiple apps. I don't remember seeing any notifications or phone calls when this happens.
Ever since i updated my phone to the Adriod version of 4.1.1 there has been alot of issues with my phone. Constantly freezing up and rebooting. just flipping through the different screens, pictures, videos, apps, or whatever its been freezing up and rebooting. Its not the battery and it was working great before the update. i had no problems before.
I own a Razr XT-910 and when Im playing almost all games like fruit ninja, dragon fly, iron wars, Angry Birds, Defender, Yooninja, etc. The cell phone freezes during the game. Why do this happen? What should I do to stop this?
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
it reboots without me doing it. when it does load it freezes. i tried reinstallin the os but that didnt help. it shuts off at the slightest touch. its been happening since friday. tried a factory restore but that failed.
So recently i bought a Xperia Z2, and it was fine but after 10 days, i turn it off and when i turned it on it start to Freezing, Crashing, lagging...
The Album can't be open because if u do it freezes and crash, sometimes even make the phone restart and you can't acess any content besides the config.
Netflix have some weird lags too, and sometimes when i receive i call, the led blinks, the smartband vibrates, but the phone freezes, and restart.
Sometimes the Camera app and File Commander crashes too. But sometimes, it starts fine, and if u don't reboot or turn it off, will work normally
i already tried to reset to the factory (In the Phone and by the Computer), remove the SD, clear cache from the apps, uninstall the antivirus, install the antivirus, uninstall all apps, boot in safemode...
To me, really sounds like a software problem... Sometimes it doesn't recognize by the PC when i connect, it only recognize if is working normally.
I got a new phone. It's Xperia Z2. It's almost new and it is already randomly freezing and rebooting. I've already tried soft resseting, hard resseting, factory data reset and repairing with PC companion.
Why my Samsung Galaxy S6 920F is rebooting and freezing about 10 or more times a day?
- I tried to perform a factory reset + wipe cache partition; - Tried to use it in safe mode - still had issues; - It is even sometimes freezing on boot menu (power+vol_up+home)
I had stock 5.1.1 on it, but if I remember correctly, then it was happening also before 5.1.1, but not 100% what version I had. About 3 weeks ago I had same issue, but then after factory reset it was gone for 2 weeks and last friday again faced with this issue.
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
I have had my droid for a while now and love it. Last night it all of a sudden started freezing up during texting. The only way to get out of it is to pull the battery. It has done this a bunch of times now...It seems like everything else wors when I use it. It just keeps locking up when I am texting.
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
My Droid X2 keeps rebooting and crashing over and over. When I get past the lock screen it says. com.motorola.service.main has stopped responding or something similar to that, then it cycles through every other app saying they all crashed and the phone then reboots. I did not install anything prior to this and it was completely random...I am currently unable to use my phone right now since it will not stop rebooting. I have pulled out the battery and SD card to no avail.
Today..6...6 random reboots out of no where.I bought device when it first came out and battery life has been issue..but recently, just this week, with ZERO additional apps downloaded, its rebooted on me as listed.
I recently bought a Nokia 5230 on T-Mobile and I'm experiencing problems with it freezing and rebooting several times a day.
I have checked to make sure I have the latest software version. I also ensure that I do not have lots of applications open at the same time. There is no particular function that makes the phone do this, ii even does it by itself when I'm not even using it.
Someone told me this was due to T-Mobile putting their own software but is there anything else that could be causing this?
I swapped iphone with my cousin, for a blackberry torch, the phone not that old, 6 months max, but the last week the phone started freezing and crushing, so i looked on fourms, and ended up doing a fresh install off the Os and formated the memory card and did not save the old settings.
But the phone kept on doing the same thing, so i wiped the Os, installed the most uptodate Os i could find, and it still keeps on crashing and sometimes it will do this as the phone loads, as it finishes loading up, or after couple hours. So its safe to say, it cant be a app, or Os playing up.
Also the main thing i have noticed if the phone stays nice and cool, the phone will work fine, but once the phone warms up a little bit, thats when it starts to crash/freeze/reboot, but sometimes the phone will not turn on after putting the battery back, you have to leave the phone for 5 mins or so.
Could it be a type off thermal cut off to protect the phone? or battery? But the only thing i cant understand is, the phone or battery dont get hot, just warm.
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.