Galaxy S6 :: Random Restarts After Update

Sep 15, 2015

My device is GS6, few days ago received OTA update. Updated phone like usual and all went fine. Few days later started noticing that device randomly restarting. Today it happened 4 or 5 times so far, mainly when I want to unlock screen, after swipe everything freezes and device restarts.

Also when I left phone on charge, come back to it, unplugged charger and phone is dead, won't start won't respond to anything. After pressing volume key power and home button, I managed to restart it.

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I have done the following steps to determine the problem:

1. I have removed the media card to determine if that was the problem - No change

2. I have removed the SIM card to determine if that was the problem - No change

3. I have reinstalled the operating system - No change

4. I have tried clearing the message log - No change

5. I have made sure that the battery was not loose - No change

6. I have switched batteries - No change

7. I have tried wiping the memory - No change

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I've already factory reset my phone and wiping my cache partition but it won't work.

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