BB Pearl :: Random Restarts On 8120?

May 8, 2012

Yes, I have a Blackberry Pearl 8120 that I got used for fifty dollars after my old Blackberry Pearl 8100 died. Anyway, to make a long story short it randomly resets itself. The screen goes black, and the LED in the right-hand corner goes red...and then it turns on a few seconds later with a white screen and an hourglass in the center. After a minute or two, it reboots the homescreen and operating system as if nothing happened.

This happens at random intervals, and I do not know what is causing it. Sometimes it will happen several times in a row and other times it will not happen for several hours. It can happen at any time whether you are in the middle of a phone call or if you simply have it on a table and you are not even touching it.

I have done the following steps to determine the problem:

1. I have removed the media card to determine if that was the problem - No change

2. I have removed the SIM card to determine if that was the problem - No change

3. I have reinstalled the operating system - No change

4. I have tried clearing the message log - No change

5. I have made sure that the battery was not loose - No change

6. I have switched batteries - No change

7. I have tried wiping the memory - No change

The only apps I have on it are the original ones that it came with. I do not know what else it could be as I have done all that my carrier suggested. I would rather not have to get a new phone as I like this phone and I do not need all of the extra stuff on it that newer models have.

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