I can't seem unlock my device using fingerprint or backup password. The fingerprint animation isn't playing and doesn't recognise that I am swiping the home button.I have tried entering the backup password and it says I have entered it incorrectly when I am for certain entered it correctly.Changing keyboards doesn't fix this. Restarting the phone and removing the battery and SD card does not fix this.
I have previously registered for the Google Device Manager and have tried locking my phone, but that doesn't seem to work. Do I need to have an Internet connection or GPS on my phone to do that? If so, I can't connect to the internet or activate GPS due to it being locked. Is there any way around this?
I really don't want to factory reset my phone unless it's the only last option I have.And I have contacted Samsung support regarding this and am waiting for a reply. I will update if they have replied to my message.
I set a screen lock code today and used it several time with no problems. Tonight the unlock screen shows 'Enter Password to Unlock' but when I enter the pin code, it will not unlock.
if you have an ecrypted Samsung Galaxy S5 you already know that once you've encrypted it your only option for a screen lock is to enter a secure password. This gets annoying fast. When you want to access your phone quickly on the go it can be difficult to unlock it with any speed. Well I've come up with a way to get past the password lock screen with the same speed as a password and consistently quicker than the finger print scanner unlock.
What I've done and I've included on how to do it yourself instructions below. I've set my password to be one of my hot key options on my Samsung keyboard. I've also shortened my delay for the long press but how to do that isnt included here. (hopefully with screen shots we'll see first time attempt at posting pics here)
Doing this will allow you to quickly get by your lock screen and still have an encrypted device.
**NOTE** This is not a substitute to remember your password. Know it regardless of this being setup or not.
**NOTE** If you have auto space turned on (factory default setting) you will need to press backspace 1 time to delete the added space or you will receive an incorrect password error message.
Here's how to do it:
1. Enter the pull down menu and click settings.
2. Tap Language & Input.
3. Now click on the samsung keyboard settings icon.
4. Next if turn on the my hot keys icon.
5. Enter your password under any number to long press to have it typed.
*Don't forget if you have auto space on you will need to press backspace 1 time to delete the space or your password will not work.
I hated the screen lock on my G5 ( only had it on one day)so tried to get rid of it - typed in password - then I tried an option and it asked me to type in password again and confirm 2nd time. Maybe I tapped in something wrong which didn't match ( did it without my glasses) - but it annoyingly said wrong password now and keeps saying it's the wrong password. What now? I can't find anywhere how to turn screen lock or password off or to reset/forgotten password or the like. Who can I get in touch with if problem is bad. I don't want to factory reset and all that malarky. I've had the phone for nearly a year on my contract and what the hell made me do this stupid thing I don't know. There should be a caution warning on it. Is my phone going to lock me out once the lock sets in if I don't use the phone for 5mins or whatever the activation time was?
We backed up a phone that had been encrypted prior and the user forgot what they had used for the encryption password. Is there any way to unlock this?
I'm having trouble figuring out how to reset my backup password on my S6. I can still unlock my phone just fine using my 2 registered fingerprints. But in the event I have both fingers chopped off for whatever reason, I'll be out of luck.
I am having issue where phone will not come out of lock screen. Buttons light but screen stays black. I can reboot and use phone so I know it is not hardware. I can still blindly touch screen and maybe get past lock but stays black til I reboot.
i got S5 and i have an issue, weird one.. i was on my device normally and then i locked it and after 10 minutes i got a call and tried to unlock the device after it ( i was using Finger print ) but it wasn't there, It's just " Enter alternative password " nothing else , there is no unlock with E-mail or anything, just the "enter alternative password" and actually i can't remember it so what to do ? it's lil bet weird but i can't unlock my device
I've got a problem with my son's 8520 When you press either the trackball or top button, the password screen doesn't appear to unlock the phone. I've tried:
The soft reset, the double soft reset Taking the battery out, leaving it for a bit then putting it back in. Plugging it into the computer, just results in the phone being stuck connecting.
I can't access the phone so I can't do a factory reset, unless there is some way of doing it with getting into the phone's menus. I'm not sure if the problem is related to a animated tropical fish background that he downloaded from the blackberry store, before the problem occured
How do I unlock the screen on my Iphone? I recently changed the password and I forgot the new password.Now it is locked and cannot get into the Iphone to change the password.I do not want to lose my photos, music, apps, text messages, and email.
I got a new phone and set fingerprint password. It didn't really work so I got rid of it and just used a PIN. Now that I got my scanner fixed I want to use it again but it needs the backup password which I don't have. I tried scanning my finger and it didn't work. It will not let me scan again and is asking for the backup password for it to be able to open. I am not locked out of my phone rather I just need the backup password to change some settings. I would like to know if there is a way to reset the backup password without resetting my phone and keep in mind I am not locked out and still have full access just not the backup password? I have tried android device manager also the samsung one and cannot seem to find it. I do not want to reset my phone and am rooted.
I have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
how I either reset my backup password or somehow change my fingerprint?
Already tried remote access online but that doesn't work because my phone isn't connected to wifi or MD tried putting wrong password in for a reset option that hasn't happened and i cant for the life of me remember my backup password.
My galaxy s5 is locked , it is showing now alternative password option only, no finger print option...., i am not remembering alternative password because i am using only finger print.. how can i unlock my phone...
I got a new phone and set fingerprint password. It didn't really work so I got rid of it and just used a PIN. Now that I got my scanner fixed I want to use it again but it needs the backup password which I don't have. I tried scanning my finger and it didn't work. It will not let me scan again and is asking for the backup password for it to be able to open. I am not locked out of my phone rather I just need the backup password to change some settings. I would like to know if there is a way to reset the backup password without resetting my phone and keep in mind I am not locked out and still have full access just not the backup password?
I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is. The phone is not locked. I use different security - pin, pattern, etc. But I cannot access fingerprint section. Is there any way to get passed that or reset the backup password?
Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.