Galaxy S6 :: Cannot Update From 5.0.2
Dec 31, 2015
I just bought S6 and here are problems that I encountered: Phone is unbranded, sim-locked, I performed factory reset too (soft).
1. Firmware installed is 5.0.2 and I wanted to update to 5.1.1 but there is no option in About Device -> Software update. This button is simply missing ! First time I see something like this
2. I did soft factory reset again, still missing.
3. I wanted to do hard reset but after holding up volume up+home+power and selecting factory reset option I get "No command" message and phone reboots to normal operation.
4. Smart Switch nor Kies sees my phone. Phone is detected by windows and I can access the storage. (I tried with all of the USB modes)
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Aug 22, 2011
So I live in Sweden and bough my phone in June. Had KE2 on it and wanted to update to KE7 with Kies but it wasn't available at the time, so I used a guide on this site to update it manually through odin.
Anyway after that I went away to a place with no good internet connection for 2 months and didn't really keep up to date with this site. Now I'm back home and want to root this phone to improve battery life and get the wiimote app to work.
1A. Since I updated to KE7 using Odin, and not Kies, is it dangerous to root the phone?
1B. Do I need to debrand and update through Kies if a new update is available?
2. Will the Wiimote app work if I root the phone?
3. Is there a guide to follow on what to avoid after rooting so I don't brick the phone?
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Feb 24, 2016
My S6 (SM-G920F) is still on Lollipop 5.0.2 rooted with PingPongRoot.
Can I safe use FF to upgrade to Marshmallow 6.0.1 and keep root without tripping Knox??
I read somewhere (on this forum) that this is not possible but just want to make sure before I decide to update.
I do remember times when we could use OdinMobilePro and update S4 and keep Knox untouched.
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Nov 25, 2015
I understand the PRL update; but I'm not sure what Update Profile means.
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Nov 12, 2015
Tried to do the push update that just came out, and it failed. Twice. Phone reboots, goes into recovery for a few seconds, then just continues booting and tells me the update could not be installed.
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Jul 6, 2014
I see a bunch of updates here for S5 and it's only a matter of time before it gets to verizon. I want to block the update - any way to do it?
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Sep 20, 2011
I have been told I can update to 2.3.4 using Kies. I have downloaded kies and updated it to the latest version but can not see where or how to update to 2.3.4?
I have visited various websites which advise on how to update by rooting the phone, but I was hoping it would be more straight forward than that.
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Jul 9, 2012
Galaxy S II owners not being left with no firmware updates.
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Dec 5, 2015
after rooting galaxy s6 i cant update my phone and give me error.
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Sep 10, 2015
I'm currently on 5.0.2 and rooted using pingpong root so haven't tripped knox. Possible to update to 5.1.1 while keeping my root and knox intact.
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Aug 27, 2015
How long has the little spinning spark symbol been missing up top? I did the ota 2 days ago im guessing that took it off? Or am i not getting spark?Do the spinning star is suppose to be gone?
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Feb 23, 2016
I just update my S6 to MM, but i'm not able to set a custom font anymore. With Lollipop i was able to install a custom font with IFont and apply it from screen settings. Now IFont still can install the font, but once you try to apply from settings, it says that it's not supported and it asks if you want to unistall it.
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Jan 11, 2016
So a few days ago I disabled the YouTube app because it was extremely slow. I also cleared the data and cache and uninstalled all of the previous updates. And when I enabled it back on and tried to update the app over the Play Store it gave me this weird error telling me that it cannot install the update. So I went to the troubleshooting site and tried evrything that was suggested but none of it worked. My phone is not rooted.
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May 16, 2015
We are on Sprint, I was able to update my phone but my SO keeps getting that message. I've tried the obvious reboot type stuff
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Jul 12, 2015
I get a random notification "skyline" after my phone was updated yesterday, It happens 4 or 5 times a day. Tried to identify by a notification logger but does not show anything, the phone just pings with no led flash... I heard its a yahoo app but I do not have yahoo account or on my phone.
Phone is UK model, unlocked on EE carrier from carphone warehouse. Android Central App (S6 White 64gb)
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Sep 1, 2015
I have a Verizon S6. After the 5.1.1 update, most of my widgets aren't working. Some will half work ei: Doggcatcher podcast widget, will not change album art but the play pause button works. Google Play music will not load, Verizon Wireless data usage will not load and the Google search bar will not work.
I have cleared cache, restarted the phone, power cycled . Both gave different results. The power cycle really killed the widget.
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Nov 21, 2015
I bought the phone from the US and using it in the UK. every time I try to update to 5.1.1 it says 'software update interupted'
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Jul 7, 2015
How to use the guest mode after 5.1.1 update?
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Apr 12, 2015
My wife has the Lollipop update on her Samsung Galaxy S5 and not without issues. For one the update has completely screwed up her ability to connect to our home WiFi network. But a smaller less trivial problem is that the screenshot function no longer works or has been reconfigured. Any other way to screenshot of the S5 or is this function broken in Lollipop?
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Mar 16, 2015
Since updating to 5.0 (T-mobile G900TUVU1DOB1), the widgets installed do not update. The Samsung clock widget being the main one for me. I have tried several clock widgets since and they are all the same.Is this a 5.0 error, Samsung issue, or other?
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Nov 1, 2015
I have two Galaxy 5 phones - one downloaded and installed the AT&T update fine. The other downloaded the update, then rebooted to install, which it started to do, but five or so seconds into it, it stopped and went directly to the home page with no install. OF course, now I have to wait another 24 hours to re-try the download (and whoever came up with THAT i24-hour thing should be fired). Is there a way to just directly install what was downloaded without having to wait the half-hour or so it took to download?
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Mar 30, 2015
My galaxy s5 went under an automatic update last night to 4.4.4 and now my contacts are stuck. The contacts list won't load and keeps saying "updating contact list." Once in a while a message comes up that says "unfortunately, contacts has stopped." I've tried everything short of a factory restart (which I don't want to have to do) . This update is terrible, I have slow speeds, freezing screen and the contact issue.
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Sep 29, 2014
I tried to avoid the 4.4.4 update with a vengeance, but VZW forced it despite my saying NO< NO< NO....
A few things changed for the better, but for me, the SMS Notification Sound is gone.
The LED lights up, but no notification sounds period.
I had restarted the phone several times for other reasons, so that ought to be taken care of.
I decided to go through a complete reconfiguration of the phone's default settings for every notification sound thinking that maybe, just maybe they needed to be "pushed again" to "fix it". Kind of like VZW nullifying our Voice Mail and not telling us that it will go away.
None of that made it give me the Chirp Sound when a message came in. Okay, just maybe after a new configuration has been done, it does not take effect until you Restart the Phone??
Couldn't be.But it was............ I did a restart once again AFTER having gone thru the configuration settings, and now the birds are chirping again when I get an SMS.
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Oct 25, 2015
She's on T-Mobile and was going to do the update to 5.1 but battery was low so she chose the update later option. She wants to call up that downloaded update since she's got too little space left to download it again. How does one recall the previously downloaded update? Her battery was low or she'd have just gone through with the update.
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Jun 25, 2015
I have tried everything even resetting my phone. I have 4.4.2 when I should have the current lollipop version. When I try to update my phone it tells me the update as been interrupted.
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Mar 6, 2015
Soon, I will install lollipop update on my samsung galaxy s5 smartphone. I know there's lots of comments about the insulation someone well some didn't go well. I'd like to make the installation as smooth as possible. What are your recommendations for moving from Android 4.4. For to lollipop. I had TouchWiz when I got the phone, but I wanted Google now. There's many differences, especially in the apps menu. Will that make a difference in insulation? Are there any other changes I should make before the update?
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Feb 1, 2015
We will have the option NOT TO update to Lollipop. I'm on Verizon. So far all my Verizon updates have been forced on me.
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May 18, 2015
After the update all my photos disappeared. Checked in the galley section and Facebook but they are not there. Where they could have been moved to.
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Jun 3, 2014
I looked in about device and I saw the option software update, when i press it, it says it's already up to date. But how do I disable that?
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May 30, 2015
i have the ota file for android 5.0 on my galaxy s5 at&t version. On a website it says to update with the ota file it must be on android 4.4.4 although i cant find anyway of getting that update. Can i update from 4.4.2 or will anything bad happen?
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Feb 17, 2015
My Galaxy 5 did an update today and now my contacts won't load? How do I fix this?
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