Eseries / Communicators :: E7 Freezes When The "other Caller" Hangs Up?
Nov 3, 2011
Ever since the Anna update, The E7 freezes when the "other caller" hangs up. This was some time ago addressed in the FAQs "to be resolved with the next update". Well, the update is installed, it still freezes, and the FAQ has disappeared.
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May 21, 2011
I just bought this e7 phone last month and its been nothing but trouble... It hangs and i have to long press the powe button to shut it down and restarts and then when it comes on.it hangs within the next 30 seconds and this process continues into a routine... I tried softformatting it and it doesnt hang anymore but a new problem is generated... It pratically keeps screaming system error...i can't do much with the phone. I dont know which condition is better anymore,the phone's previous state or its new state...
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Jun 11, 2011
MY PHONES HANGS A LOT. MOST OF DA time I have to check in my inbox directly if I have recd any SMS or not it not even shows new messages nor does it gives a alert. To reactivate I have keep on booting again again to reactivate the alert..how can I resolve this
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Jan 10, 2011
My E72 hangs whenever Text messaging application is opened. Fed up with restarting it all the time.
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Aug 9, 2011
My mobile e65 getting hang when i open the Gallery file and some other installed applications(and i have to remove the battery and restart it).
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Oct 9, 2011
what to do. My Nokia E7-00 always hang but after switching the phone off and putting it on again it starts working. When I tried to download from the Ovi Store from the phone it connected but after a while it hanged and all attempt to restore it has not been successful.
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Aug 10, 2011
After installing the firmware update to 071.004, my E72 terminates my calls by itself, quite often does NOT allow me to access all the contacts stored, very often loses signal (in places where it used to work just fine) etc.Is there any other way to get back to the "old" firmware version? How can I do that?
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Feb 13, 2012
I got E5.00 with 081.004 and c00.01 software. Recently purchased. Few weeks back I have noticed some thing strange. While on the call, the recipients, signals was low and it its loss the connectivity, my phone gets stuck for 2,3 min with disconnect icon. When the icon is gone, I'm not able to make any call till I reset the unit. Also when I select the phone in to offline mode. The phone restart automatically. I did hard reset and .Etc. Still the problem there.
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Sep 10, 2010
When I switch on the camera, it shows a blank screen for a minute and the phone restarts.
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Jun 16, 2011
when somebody calls me, phone shows who is calling and everything that it should show ,but when i answer it moves callers name, picture, time and everything that goes with call and it shows on the top of the screen that i have active call but i can not see anything about that call unless i press menu button for multitasking and than change to phone. i had three e71's but i never had this problem. i tried with removing active desktop
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Oct 3, 2011
I bought this sh... and the worst thing in this smartphone is voice conversartions ex. auto relock touch screen at incoming call and many other. My old E70 is best in that case.This fu... device hangs up always after date change to 1 year past. I do that to install application which has certificate expired .After reset (8 secs. power btn. press) situation is still persist - hangs on pulpit and no reaction for any button but power (8 sec. reset).
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Oct 16, 2011
I have been a Nokia E72 user since jan 11 and have been facing some problems with the phone. Initially the phone used to abruptly hang and would require the battery to be taken out & reinserted to start the phone. After the Firmware update the problem got reduced but now the phone hangs and automatically restarts. This is quite frequent & very irritating. I have tried the hard & soft reset but the problem still remains the same. The firmware that i am using is 054.005 / make - Malaysia.
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Jul 11, 2012
I was using whatsapp on my E63 since almost 6 months,but recently when the latest update for whatsapp was done, my phone started working really slow and would become unresponsive after some time. Imitially i thought that my external memory wa bad,so i formatted that.Then i updated my phone software to latest update,but none of that helped.
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Mar 10, 2011
Having problems with the E7 caller ID? Randomly the phone doesn't show the callers name, even if he/she is listed on my phonebook. This is not related to duplicate entries, because it works right after phone restart, but fails randomly. The SMS list is also affected, but not all the time. Few times a have seen a call come in and not show the name of the caller. After I have missed that call, I'll go to the missed calls list and there is the name of the caller?!
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Jul 9, 2010
I'm sure I remember reading somehwere on these forums about a piece of software which automatically downloaded Facebook profile pictures for contacts in your address book and used these pictures for Caller ID?
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Apr 7, 2011
My phone only display numbers when someone is calling me.Even contacts I have stored in the phone book.Is this a bug or a setting somwhere?Firmware: PR 1.0 - 013.016N8 FW: 022.014 -- Please separate Artist & Albums!N86 8MP FW: 30.009 -- We need a new FW on this phone!E51 FW: 410.34.001E70 FW: 2.0618.07.10
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Jun 16, 2011
When i Connect the Data cable to the computer , the nokia e7-00 becomes unresponsive or hangs and nothing can be done. Is there a specific setting to be done or is it a issue
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Mar 11, 2011
Normally, when somebody calls you, you can see the name and telephonenumber (when this someone is in your contactlist) in the screen of your phone. A couple of days ago (nothing strange happened) this suddenly changed and now I can only see the number of the caller and not the name, which I find quite annoying.
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Jan 6, 2011
how can I set my E72 to show me also the company of the caller?As I see, I can choose only from Name, Surname or Name Surname or Surname Name.any ideea on how to set to show Name Surname Company of the one how's calling me?
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Jun 25, 2011
Came back home and rebooted it while it was connected to the charger. Now it won't start. It starts to boot, plays the Nokia hand shake video clip then freezes. I've tried rebooting it while the charger is connected, removed the battery, put it back...everything! Seriously. This is a new phone.Language edited by a moderator.Please show some respect not only to Nokia but also to the user(s) who came here seeking a workable solution for the problems with their Nokia devices.
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Jan 4, 2011
My brand new Nokia E72 doesn't show the caller's company name.
So, I do not know who's calling me... it just say: Joe. But I have in my adrees book a Joe from Vodafone, a Joe from P&G and some other Joe's. On my old phone, when someone rang me, showed eg. Joe from Vodafone.
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Aug 23, 2011
after I updated my Nokia E6 to the recent software, it doesnt show the callers names when receiving a call and when receiving an sms. I have to save the same number twice, once with international prefix example +963 (thats for my home country) and once without. When receiving calls it show the name only if saved without the prefix (unless its an international call) and when receiving sms it shows the name only when its saved with the international prefix. I didnt have that problem before the update!
My current software:
Symbian Anna
Software version: 022.014
Date: 2011-07-05
custom version: 022.014.00.01
language set: 022.014.35.01
Model E6-00
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Feb 4, 2010
Very often when i receive an SMS , my E72 freezes. The only way to recover from this is to turn phone off and on again.It looks like it happens when the sender is not in my phone-book .. and there is only a 'number' mentioned in 'From'.
(although i still can't update .. because the update for Vodafone branded phones is not available yet ... another BIG let down if u ask me .. Nokia should control this better).I don't know where I can report this problem. Nokia Care employees only know whats in their calling-script.
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Jun 15, 2011
just got my nokia e5 for less than a week now, and i've noticed a couple of times that while i'm in the middle of an internet session my phone just freezes and then reboots by itself.
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Mar 10, 2011
When incoming calls are receiving, my phone don't get any caller id or telephone number.
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Aug 1, 2010
I'm currently using E72-1 , V 031.023 Alot of times, when i get an incoming calls, my phone freezes once i click the accept button, it freezes for like 20 seconds, then either accepts the call, or hangs up. Also, when i dial a number using the keypad, there is a delay, like, it takes 1-3 seconds between each number i press to display on the screen. I tried soft resetting, hard resetting, both fixes the issue for the 1st few hours, then both issues happen agai
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Jul 9, 2010
Since updating to 410.21.010, my E71 occasionally shows a "Insert SIM card" message.This is rather odd, as it's not feasible to do so (the battery blocks the slot), and the SIM hasn't had any trouble before. Worse still, when this occurs the phone becomes entirely useless - not only can I not access running apps (and the model doesn't require a SIM for that), I can't even turn it off!Upon removal of the battery to forcibly restart the phone, it starts just fine, SIM and all - so the card isn't poorly seated or anything like that.
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May 25, 2011
My Nokia E7-00 hangs every time I try to open Application Manager to uninstall applications - it says "scanning memory" and hangs there. Only way to come out of it is to hard reboot the phone. I tried reinstalling the device software from PC Ovi Suite and even though the reinstall completed successfully, it still hangs just the same as before. As a result, I am unable to uninstall ANY applications?
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Feb 18, 2011
3 months after purchase of our E5 it starts to act strange. No issues when using the phone, except one.
Often when dialing a number (or just entering the digit) that starts with a "1", the phone will freeze, sometimes only recoverable by removing the battery. If you start with any other digit, there is no issue at all.
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Aug 1, 2010
I have an E71, and about once a day I get this message saying "insert SIM card." This hasnt happened ever not until just maybe a week or 2 ago. It happens almost daily and I have to restart the phone.
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May 29, 2011
6.0.0.5266.0
Bundle 2346
Plt 6.6.0.195.
I have doc to go. Can fix with a reboot or battery pull it may run fine for a day or maybe may need to reboot a couple times a day.
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