Eseries / Communicators :: E5 Phone Just Freezes And Then Reboots By Itself
Jun 15, 2011
just got my nokia e5 for less than a week now, and i've noticed a couple of times that while i'm in the middle of an internet session my phone just freezes and then reboots by itself.
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Aug 1, 2010
I'm currently using E72-1 , V 031.023 Alot of times, when i get an incoming calls, my phone freezes once i click the accept button, it freezes for like 20 seconds, then either accepts the call, or hangs up. Also, when i dial a number using the keypad, there is a delay, like, it takes 1-3 seconds between each number i press to display on the screen. I tried soft resetting, hard resetting, both fixes the issue for the 1st few hours, then both issues happen agai
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Feb 13, 2016
i had 2 reboots in the last 24 hours. One while i was on spotify and another one while i was playing. The phone freezes and then reboot. Is there a way to find out what's going wrong? Maybe read a log
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Jun 25, 2011
Came back home and rebooted it while it was connected to the charger. Now it won't start. It starts to boot, plays the Nokia hand shake video clip then freezes. I've tried rebooting it while the charger is connected, removed the battery, put it back...everything! Seriously. This is a new phone.Language edited by a moderator.Please show some respect not only to Nokia but also to the user(s) who came here seeking a workable solution for the problems with their Nokia devices.
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Feb 4, 2010
Very often when i receive an SMS , my E72 freezes. The only way to recover from this is to turn phone off and on again.It looks like it happens when the sender is not in my phone-book .. and there is only a 'number' mentioned in 'From'.
(although i still can't update .. because the update for Vodafone branded phones is not available yet ... another BIG let down if u ask me .. Nokia should control this better).I don't know where I can report this problem. Nokia Care employees only know whats in their calling-script.
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Aug 1, 2010
I have an E71, and about once a day I get this message saying "insert SIM card." This hasnt happened ever not until just maybe a week or 2 ago. It happens almost daily and I have to restart the phone.
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Nov 3, 2011
Ever since the Anna update, The E7 freezes when the "other caller" hangs up. This was some time ago addressed in the FAQs "to be resolved with the next update". Well, the update is installed, it still freezes, and the FAQ has disappeared.
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May 6, 2012
I have a curve 9300 3G and it has a rebooting problem. it freezes momentarily then reboots when it gets a phone call and only sometimes reboots when you get a BBM or text. Also when you move the track pad too fast I've gone to a small phone specialist and he did whatever to it but it still isn't working, battery isn't loose and it doesn't need a software update.
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May 20, 2012
It freezes and reboots anywhere from 5-14 times a day 14 is the most it has done it to me some far. I tried deleting everything and restoring it as a new phone as i was told to do when i called for support but it did not work
Info:iPhone 4S, iOS 5.1.1
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Jul 30, 2015
Currently I have G920FXXU2BOFJ Baseband and it constantly crashes, even without doing anything. The crashes/reboots are completely random and very annoying. I have tried to update the firmware to a latest version from France (which had some updates for Android 5.1.1, file name G920FXXU2BOG8_G920FOXA2BOG8_XEF) but the problem persists.
Trying to revert the firmware to the original I made a mess so I'm currently using Smart Switch as I write to recover the phone from the dead. I thought it was a hardware problem, but I can leave the phone in Download Mode for as long as I want without issues (not very useful as a smartphone that way though ) However, even in the Wipe Data/Cache mode it still freezes.
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Jan 2, 2012
I've had xyboard 10.1 since Christmas and I absolutely love it but I am starting to get a lot of random reboots, at first it was just when I was doing a lot of tasks all at once but now even mundane tasks like just running the browser will cause it to freeze for a minute then just randomly reboot?
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Nov 15, 2012
My Nokia E-6 - The phone is unreachable, even if full range is shown on the phone.
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Apr 21, 2012
Solution for Transfer msg from phone memory to memory card or memory card to phone memory.If you'r messaging saved settings doesn't work.& This Solution can also help you to transfer old mobile phone sms to new phone.Note: This will work only on any nokia symbian v3.0 or higher version phone.So.. Lets Begin.1. Download ''NetQin Mobile Gaurd'' & Installed it on phone memory.''NetQin Mobile Gaurd'' is best for Exploring System Folder.2. After installing open NetQin App the registration screen appears..Register it.. After registering open ''File mgr'' In main screen. Now explore C:Private1000484BCopy all content of 1000484B folder to a E:Private in Memory Card.If your messaging memory is memory card then explore E:Private1000484B.. Copy all content of 1000484B folder to a C:Private in Phone Memory.Note:-A> Before Copying Folder Turn you'r phone in Offline/Flight Mode & if you have unread msg., read it.B> Some symbian phones doesn't save msg in 1000484B folder. You have to manualy search private folder. For sub-sub folder name ''Mail2'' if you find these (it means that this is your msg saving directory) come one directory back & copy all contents.C> You can save more than 999 msg., simple by creating folders in My folders & moving into that folder.(I have saved 7896 msg in ''My folders'' on my Nokia E71 in phone memory it just use 4.5 MB space)All the best.
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Nov 27, 2010
i have an E5, i have tryed for hours and i cannot find a way to o copy/transfer the Sim memory contacts to Phone memory , in the manual it says that the first time you open the phone it asks if you want to import but the guy at the store open it first time and probably he choose not to import. Anyway i cannot find the way to copy/transfer the Sim memory contacts to Phone memory
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Mar 31, 2011
I put on my SD card some photos to make a diaporama when I saw that I couldn't access to my themes folder. So I decided to reboot my E72 and it didn't want anymore to start. So I removed my SD, and tried again but I had the Nokia welcome screen and after a few minutes a white screen which empty my battery. I tried again a few time this morning and it makes the same thing. How can I reset my phone or make my phone working back ?
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Sep 12, 2010
Well known and common problem: when writing sms with T9 the phone suspends and only the taking off of the battery helps. This problem was not solved in the new software (I tried reinstalling and hard resetting of the 034.001). When it will be solved with the soft update?
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Aug 17, 2011
1) I am in India and am using the Nokia E5-00 just now. I was using Nokia 2690 earlier. Why does the E5 NAVI key not have shortcuts like the earlier phones? In earlier phones you could configure the NAVI key for shortcuts to Radio, Camera, etc. Is that possible in E5?2) When I press the Call Key, the E5 does not show me the latest calls made. For that I am forced to go to Call Log. Is there a way I can configure that?
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Feb 1, 2010
My E52 has proble. After enanled function phone auto lock period 30 mins, I could not disable it. When i goto phone autolock period, change, select NONE, then it appeared error: phone unable to unlock.
I tried factory reset and reinstall software but still can not change. I have to enter lock code after every 30 mins phone unuse.
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Mar 11, 2012
After update to Belle I have been getting more and more "Phone start-up failed. Contact the retailer." messages.I had thought these were associated with a theme I had installed, but it started happening with the default theme.My phone is borderline unusable.
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Feb 2, 2011
I've been given an E71 that's a couple of years old. I like the phone but it only rings for about 10 seconds then goes to answer phone which barely gives me time to get it out of my pocket!
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Jun 1, 2011
My E7 phone is not making any calls. I receive sms and calls but cannot dial, it just disconnects. I tried changing the profile, all settings and still the same issue. I tried my sim card on another phone and it is working there.
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Oct 27, 2011
I have a Nokia E71, straight talk plan, phone. Sometimes the camera won't work and it says that it is being used by another application. I don't have any other applications on my phone. I have to shut down my phone and restart it for it to work. Is there a hidden application on my phone causing it to disrupt my camera?
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Jan 18, 2012
I can't install Javascript on my phone, and to use some of the apps you need java. What should I do ?
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Jul 2, 2012
My E73 phone locks automatically, I want to disable this. I tried:MENU > CTRL.PANEL > SETTINGS > GENERAL > SECURITY > PHONE AND SIM CARD > PHONE AUTOLOCK PERIOD.Then I click [NONE] to disable but is shows the following error:[UNABLE TO UNLOCK PHONE]
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Oct 1, 2010
i cant hear the sound from the phone speaker whenever i play any song in the music player but the sound works fine when using the head set.
But whenever i plugin with the usb and try playing the sound, it works find playing it on the phone speaker.
Even when someone is calling, the tones wont work....
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Jan 13, 2010
my e63 keeps showing the error message 'phone memory full'.file manager says that 119mb are in use, but i can't 'see' the files that are taking up all this space.i've deleted surplus applications like Internet - but could someone possibly suggest how to free up more space? i don't think it's being taken up by emails or text messages (121kb) either.i would prefer not to format the memory, just delete whatever is taking up the 119mb.
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Aug 29, 2011
i have a nokie E72, i just have it a month and suddenly the phone cannot start-up. it vibrates but after that i dont see anything apearing. Does anyone know what the issue is? before this happened the battery got very hot, very unusual hot.
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Feb 16, 2011
I am not able to change the message storage memory from phone memory to memory card. getting into offline mode and then trying to change, did hard reset of the phone memory etc etc..Still i am not able to get through. earlier I used to get message : Server Busy. Now i dont get that message either. It simply refuses to change to Memory card.
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Mar 14, 2011
I have an E5 and wish to have the intro tone turned off. How can I do this?
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Jun 13, 2011
My daughter is in italy and purchased a WIND sim for her Nokia E5. It initially worked in the store but when she got home she no longer could connect to the phone network, no voice calls and no sms capability. The home screen of the phone showed WIND in the upper left corner while at the store but now only says 3G. She has tried restarting the phone to no avail
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Jan 30, 2012
On my E52 I have phone lock which activates automatically in 10 minutes. The problem is that the phone lock code expires for every 24 hours.It is really annoying to enter old phone lock code, new phone lock code and finally confirm the new lock code every 24 hours. I think it maybe has something to do with the security issues in Microsoft exhange.
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