I have a user (Older Company VIP) that will only use Blackberry 8700's A few weeks ago we gave him another 8700 because the roller on his old one had broken and now he can not open attachments. When you select the file it sends you to another screen that shows the file name Table of contents and Full contents, but when you select that you still are not allowed to open the attachment. We are using BES Version: 5.0.3.31
View 3 RepliesLast week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'
View 4 Replies View RelatedI have recently purchased a 2nd hand BLACKBERRY 8700, I am trying to get it setup using my O2 sim card on Pay As you Go... I need to get my BBM working, and also access the internet.I have no idea where to change my settings and how to get a web browser on the phone etc?
View 1 Replies View RelatedI just got a Blackberry 8700.I loaded my sim card that has all my contacts into it and fired up the phone.I followed the instructions to load the contacts to the address book but I cant get it to work. The instructions say to go to the address book, click the track wheel and then go to SIM phone book.Well I dont have the SIM phone book option for some reason.
View 7 Replies View RelatedI have an 8700g Blackberry phone and I mistakenly downloaded an application that is only supported by software version 4.0 or greater. ( my phone had software version 2.2? ) . I had to replace the battery today and when I put in the new battery, it tried to start up but the red light comes on and the hourglass flashes on and off but after two hours it will still not start up. What should I do?
View 3 Replies View RelatedEven though I have downloaded latest software 4.5 and have turned off wireless synch, I cannot get my windows 7 contacts from Windows Live to upload to my device..I have gone through all of the help topics on the desktop software to no avail?
View 1 Replies View RelatedI'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
View 2 Replies View RelatedWe have one user who can't seem to get PDF or Excel attachments from one sender. I sent him test emails with pdf and excel attachments and he got them just fine. We are running BES 4.1.7.17. I'm drawing blanks on this one. Oh, and the email in his outlook has the attachments! So, we know that they aren't getting stripped on the sender's side. He's using a Curve 8530 from Verizon.
View 3 Replies View RelatedI have two separate business e mail accounts running on my E75. One uses mail for exchange and the other connects directly. I understand this is the maximum number of accounts I can have, so have to connect to my hotmail account via the web browser. None of that is a problem. The problem is that I can't open attachments sent to me by hotmail on my phone. i can see them at the top of the message but I can't click on them and open them. The phone is normally good at opening attachments on my work e mail addresses (word, excel, pdf etc) but with Hotmail there seems to be nowhere to click.
View 6 Replies View RelatedI am unable to open attachments from one individual at a particular company, but I am able to open email attachments from other individuals at the same company. Prior to the start of this problem I was able to open attachments from this individual. I am trying to open these email attachments through my AOL account on my Pearl. I am also unable to open these attachments when I logon to AOL with my laptop; they show up on the new mail list but when I open the email, no attachment shows up. Is this an AOL problem or a Blackberry problem?
View 3 Replies View RelatedI cannot open jpg xls ppt doc pdf files from attachments on my phone.It is very frustration that I bought the phone for the reason it was able to open most types of files.I even bought the premium edition of docs to go!I can't even save the attachments to a folder.
View 4 Replies View RelatedThe attachments won't work or open and that means cant send photos or anything else
View 7 Replies View RelatedI just upgraded from ios ver 4.something to 5.1.1 on my Iphone 4. I can't open any mail attachments (Jpegs, excel, pdf's). When I click on an attachment it shows that it is downloading the file and then when it is done, the attachment icon blinks and nothing happens. It used to work fine before - I have 2 gmail accounts setup on my phone -they've been on my phone for the past 1yr and working fine. Rebooted the phone by pressing home and power. I deleted the accounts and re-installed with no luck. I went into Mail settings and set images to auto load - no luck. Turned wifi on and off I desperately need this for my work - I've been using Safari to login into Gmail.
Info:
iPhone 4, iOS 5.1.1
I have a Blackberry 8230 flip on the Verizon network. I have never been able to view pictures that are sent as attachments in text messages.
View 1 Replies View RelatedI upgraded from an N8 to the Lumia 920.I weekly receive work emails which have attached to them either xls, doc or PDF files which I was able to open directly with my N8 with Quick office or Adobe PDF reader. Not only that, I could download and store the said documents straight to my phone and open with the Microsoft apps too.On the Lumia I'm unable to do either, even though this has Office 365.I'm unable to open any attachment straight from email with it's inbuilt office suite.I do own Office 2010 on my PC, but what do I need to do to integrate with Office 365?When I added my email address it just duplicated the account and still didn't open attachments?
View 5 Replies View RelatedTwo things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
View 1 Replies View Relatedhere is not able to open picture attachments in email?
View 6 Replies View RelatedJust got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.
View 4 Replies View RelatedJust updated to Lollipop, no issues with battery life, overheating, etc. My only problem is that I can no longer download and open email attachments.
View 7 Replies View RelatedCannot open email attachments when on 3G but ok when on wifi
Info:iPhone 4S, iOS 5.0.1
My Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."
View 1 Replies View RelatedI can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
View 9 Replies View RelatedI have a Motorola Xoom Wi-Fi and if I receive an email with a link or a pdf attachment, if I click on the link the screen dims and nothing happens. Same thing if I click view to look at a pdf attachment.
View 4 Replies View RelatedI have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.
View 1 Replies View RelatedI am brand new to the Nokia 710 and I have my AOL email account linked up to the phone. I am able to send and recieve emails just fine.My problem is that when I try to open/download any attachments like a Word or PDF document that are in the emails, they never open. They start to open but never do. I can open these attachements on my old Palm Pixi rather quickly and without any trouble so I know it is not the files that are the problem.
I've searched both this USA forum and the UK one and didn't see anyone else with the same issue... so did I not set up something properly with the phone?
I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error. Error Unable to open document.
Each time I try to send or forward an email, I get this message: "No message services configured. You will only be able to Save Draft."Yet when I check my online services and connections, everything appears to be "On."
Likewise, when I try to open a photo attachment (as I have done many times in the past), I get this message: "More request cannot be completed. Service book information not found."
None of the information I've found under Support addresses these particular issues.
I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
View 9 Replies View RelatedI have a brand new E7 configured with my corporate Exchange 2003 server account and my private gmail. E7 runs the most current SW P1.1 014.002.263.03.Mail/calendar/contacts sync works but opening a received mail with any attachment listed (even how tiny, like 1kb jpeg) on the mail application takes ages. If I click on a message on the mail list it can take upto 30 seconds before the screen shows the message. During the time the phone freezes, even the hardware buttons are not responding. The symptom is the same on Exchange and Gmail accounts. Messages not having any attachments open in about 4 secs. I have tried to delete the accounts etc. but no joy.The mails are received as push, I have tried also scheduled receiving, offline mode etc. but the speed is the same. Is anyone else seeing this and is there anything to be done? The speed of the mail application is so poor that it prevents me to use the E7 as the business phone.
View 4 Replies View RelatedI am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
View 7 Replies View Related