BB Software :: Unable To Open Text / Email
Dec 12, 2011
My Blackberry is just 2 months old and the icons for Text Messages and E Mail freezes when I click on them. In face the wholw phone freezes. I have to switch application and try some other Icon to get a response.
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Oct 6, 2011
I have 2 new Text sms messages, the icon is showing on my phone, when i try to open the sms file it gives me this message .
" UNCAUGHT EXCEPTION: JAVA.LANG. INDEX OUT OF BOUNDS EXCEPTION"
It will not allow me to view or even open the folder.I have tried rebooting it by taking the battery out etc, no joy.
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Feb 15, 2010
This happens multiple times a day. I get a new text message or something, and I am not able to open up the SMS text conversation. Even after restarting and all that I still can't open up the text message convo.
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Jul 11, 2010
I am unable to open text messages.I can see them arrive and read the first line in the message list, but cannot open them.I have tried all the options that are offered on the little dot dot dot key, and get the same result.I also took out the battery and rebooted the thing.It worked the first day I had my 8530, but now it doesn't.
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Apr 13, 2011
My bb curve has a mind of its own. the keypad does not work at all, i am unable to open text or answer calls.the cursor works after i take the battery out and it loads up but it wont do anything once its on. Just a red light flashes and thats it>
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Sep 27, 2011
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.
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Jan 19, 2010
i got a blackberry bold 9700 for christmas and i've been having only one problem with the phone. Sometimes when I've been having a conversation, through sms text messages, with someone I will be randomly unable to open a newly received sms text message and cannot open it for a while. I got it checked and they gave me a new phone, and this one is doing the same thing. Sometimes i can't open it for 10 mins and then sometimes i have to delete it because it's been over 2 hours. this is getting really annoying and more and more frequent. does anyone know what i should do? cause the bell people dont even know.
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Sep 27, 2011
Have a 9850 verizon for 1 day.I recieve email,I can hear it when it comes in and I can see the header but it will not allow mw to open it. I was able to open an email setup confirmation from Blackberry but that is it. In addition I cannot surf the web or connect to the web. Verizon told me a defective phone but all else seems to work fine.Could it be a firmwear upgrade?
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Sep 26, 2012
The touchpad doesn't work, it's unable to open email messages (CURVE 8520 V5)
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May 6, 2010
I am very new to Blackberry, like just 2 weeks, I am loving the phone, and im getting quite used to it, but some things puzzle me like my email, I have a Blackberry Curve 3520, I am with T Mobile and my Email is with Gmail, the problem I am having is I get a email from me if I send it through my blackberry, e.g. Hello as a test message, But none of the emails like "welcome to blackberry support forums etc, that are in my outlook, also, I am not getting the little red star telling me there is a new message, I do get that star when Blackberry sends me a mail saying "Your hand held has been registered with the wireless network" but that is it, Is there a setting I need to sort out in Outlook or my Blackberry
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Oct 5, 2011
I have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.
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Dec 26, 2012
I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error. Error Unable to open document.
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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Apr 2, 2011
Last week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'
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Jun 11, 2012
My Iphone shows that I have an email, but when I try and access the email it will not open the email and appears to be trying to download the message.
Info:
iPhone 4S
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Aug 31, 2014
Running: iPhone 4, 8GB iOS 7.04 (Note: This same issue was also observed on an iPhone 5S with iOS 7.1.2.)
Email account info: GroupWise IMAPÂ
When attempting to open an email sent to a large distribution list, the email application is extremely slow or crashes. Â
Opening and closing an email sent to a distribution list containing 2301 members is very slow. When opening an email with a distribution list of 6443 members, the email application hangs for awhile and then closes.
Info:
iPhone 4, iOS 7.0.4
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Apr 9, 2010
When i receive an email or picture message i am unable to open it, it will try and download it but it will either say download failed or reach 100% and then do nothing. My carrier is koodo mobile but since picture messaging works on other phones i don't believe that is the issue.
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Sep 5, 2011
Up until yesterday, I was able to click on a link in my email and open the browswer with that link. All of a sudden, the screen dims, (with like a blueish tint) but does nothing.I have tried clearing the cache, a hard reset (volume up and on button) and even used the reset to default in the browser settings. This is both for the stock browser and Dolphin Browser HD.
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Jun 17, 2014
How do I go about fixing this problem as it keeps saying unable to connect to server
Info:
iPhone 5s, iOS 7.1.1
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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Aug 17, 2011
I needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
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Jun 22, 2011
I am unable to access my email or text messages by clicking the feed indicator icons at the top of the screen.
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Jun 6, 2012
I am using Black Berry curve 9380. For last one week I am unable to open my email accounts in my phone. I can recieve the mails but not read and send mails through my phone. The error message which is being promted each time is : "Uncaught exception: java.lang.ArrayIndexOutofBoundsException"
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Jan 6, 2010
I noticed that when I send a lot of text to one person, eventually the sending will freeze and I cannot open a text from this one person. Is this a common issue? I am on ATT and running .296
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Aug 14, 2015
I have a Galaxy s5. I have yahoo email and have synced my phone to my yahoo email account. My question is does the email on my phone update if the email ap is not open and active? if the email ap is closed will new emaits show up in the notification window?Or does updates and notifications only happen when the email ap is open on the phone?
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Jun 11, 2012
I just want to know if there is a way that I can open my text message "inbox" without haivng to open a new text message that I have. I used to have a droid. When I clicked on the message icon, it would open to the full inbox, just not the conversation with the new text message. I want to know if there is a way I can do this with my iPhone as well.
Info:
iPhone 4S, iOS 5.1.1
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Nov 2, 2011
I cannot open my text messages, every-time i try to open it, it tells me that there is an out of bound exception?
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