BB Software :: Previous Owner Didn't Erase Info
Aug 4, 2010
I recently purchased a previously used BlackBerry Curve 8330. The user who had owned it before me did not clear his information (including the email, Internet, and BBM settings). I do not know how to remove his information so that I can put mine in. I have tried to go to Email Settings and logging in, but it says my login isn't valid, so then I click on Create New and it tells me I cannot create a new account because there is already one on the device.
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May 11, 2012
I have bought a bold 9900 via ebay. However, when I registered it with vodafone New Zealand, they told me that this phone is still in contract with the previous service provider, so they can not start new service for me. I contacted with the seller on ebay but it seems like he can not help me. How can I remove the previous BIS service of the previous owner now?
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Dec 1, 2014
How to get them to unlink the previous employee's ID from this phone? Will an email from my company be sufficient?Â
I suppose I will have to use my Android to actually receive it....
Info:
iPhone 4S, iOS 8.1
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Nov 27, 2012
How do I get rid of email address of previous owner on a Yahoo app? I'd also like to know if anyone knows how I can get an app similar to redlaser on the Blackberry for shopping. Is email easy to get set up? How do I back up all my contacts & stuff online? I'm trying & it's not backing up.
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Dec 7, 2014
Removing a device from a previous owner’s account. I have done step by step from support apple web, but it does not work. Can I solve this problem with other way?
Info:
iPhone 4S
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Sep 21, 2012
I have a second hand blackberry curve. The previous owner thought everything had been cleared but I started receiving his emails the other day. I took the phone into a phone shop and they cleared the phone again but I am still receiving his emails. When you go to email setup the only address/account showing is my email, so I can't just disassociate the phone from his account that way.
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Nov 8, 2012
bought a pre used phone for daughter but previous owner didnt clear blackberry id and we havent a clue how to reset without original password and cannot contact previous owner.
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Jun 2, 2014
I just recently bought an iPhone 4. After I erased all content and restored to factory default, It asked about an iCloud activation which was linked to the account of the former owner. I asked the owner about this if she could unlink this device from her apple ID but she forgot her old apple ID and the password. Is there some way I could unlink this to the previous Apple ID?
Info:
iPhone 5s, iOS 7.1.1
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Mar 14, 2011
I have gone to Options, Owner Information and typed it in.I then pressed the menu button and save.But when I lock my screen (by pressing star) the owner info doesn't show on screen?
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Aug 16, 2015
I am looking for displaying my owner information on the HTC M9 lock screen. I am running Nova launcher and Lollipop 5.1 on the phone. Lollipop 5.1 does not allow for screen widgets and there is no option in the security settings to display owner information on the lock screen.
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Aug 22, 2012
I found a Blackberry Curve 8520. I would like to return it to the owner, but the phone has been deactivated and blocked. Is there any way that I can find out who the owner is?
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Oct 23, 2012
A new feature in the Security and Screen Lock settings is the ability to add your Owner Info.(Settings/Security & Screen Lock/Owner Info)The owner info then displays (it scrolls actually) across the top of the lock screen (if you don't use a lock screen, it doesn't display). For my info, I have my name, my google voice number, and an email address.I previously had an app to do this, but with ICS I no longer need it. I mention this feature because of something that happened to me this weekend. I have an Android ICS tablet on which I've also entered the owner info. I left it in a public place this past weekend. Before I had even gotten back to my hotel, I had received emails and phone calls from the person who found the tablet, turned it on, and used the Owner Info to contact me.Saved me at least $300 it would have taken to replace it. Which wasn't the worst thing - I had taken the memory card out of my camera and put it in the tablet. I would have been extremely upset at losing of days worth of very important photos that could have never been replaced.
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Nov 22, 2015
I lost my nexus 5, 15days ago. All photos were saved in google photos. yet my account is not showing any backup of those pictures. All other google apps have successfully retrieved data but google photos has no backup. Is there anyway I can retain those pictures?
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Apr 12, 2010
I miss the owner information on a Storm2 when the device is locked.Having upgraded from a Storm to a Storm2 using the DM Device Switch Wizard, there is no owner information showing.
The owner information and the blue screen shows quickly up when the device is booted but not when it is locked. Does anybody know how to get the owner info back showing up on a locked screen or has an idea for a workaround?
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Jun 18, 2015
How do you change the menu options? And by menu, I mean when you use the drop down notification bar and tap the icon in the upper right. On mine, I have "Owner", Brightness, Settings, etc. I'd really like be able to silence my phone from this menu. There are more spaces, so I feel like I should be able to change what's on there. And also, how do I set myself as the owner?
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Apr 21, 2012
I'm returning my new phone and changing providers. How do I erase all the data and info from the phone I'm returning?
Info:
iPhone 4S
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Apr 8, 2012
I inherited my IPhone from my girlfriend after she upgraded. I've managed to change it to be linked to my apple ID rather than hers. I encountered a problem when wanting to use/upgrade some apps that it asked for the password for her apple ID and password rather than mine, which i remidied by just deleting and reinastalling the various apps. iMessage was always turned on on the is phone, but it was acting up so I turned it off and when turning it back on again it asks for her Apple ID and password, not mine. Is there anyway to change the account?
Info:
iPhone 3GS, iOS 5.1
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May 14, 2010
I'm new to the BB and purchased an 8330 on ebay. Everythings seems to be fine, except, not all of the pervious owner info was deleted before I got it.. I was able to go into the user info by deleting and adding my own and that worked fine. I was able to activate the phone ok.However, when I set up the email account info for my web mail account, it created an additional account and didn't replace the old owners Gmail account.
I receive my emial fine but when I reply from the phone it goes our through the Gmail and not my webmail account. Both Icons are on the screen and I have set "Hide" and "Show All". If I uncheck "Show All" the Icon disappears. If I recheck the "Show All" it is back so it must still be active in background. (I do this uncheck by opening the Browser Icon.) The old name is still there on that Gmail account.
How do I get rid of this old user info, so it won't haunt me anymore?
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Apr 7, 2012
had it in my pocket whislt I was walking round, and when I sat down at a restaurant and looked at it, and it was almost like the phone had just died, but the screen didn't light up and the LED didn't flash. I charged it up fully the night before and i know that when the battery is flat it flashes yellow, but it was doing nothing.When I got home i tried charging it, but nothing and then I plugged it into my laptop to try a retrive all of my stuff on there but again nothing!
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May 6, 2012
When I erase all content and reset my phone to factory standards it doesn't erase my contacts. Help I want to give it to someone else and obviously don't want my contacts in phone
Info:
iPhone 3G
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Jun 22, 2011
Tried to install [URL]and when I do it says my owner info is not set up and to go to Applications/options/owner. When I go to the home screen, and click the menu, then options, it gives me settings for Home Scren Preferences. But there are no owner options. Just home screen preferences. I can make and receive calls and download apps so I'm confused by what could be causing all of this.
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Nov 12, 2011
My brother gave me his old storm. I put my t mobil account chip and bought the data plan and most of the features seem to work (I think).My brother's email is still in the email button and blackberry can't connect to the email server so that I can delect his email and put mine.Also when I make a call the 'My number' is showing my brother's number.
Is there a way to correct this. Does he need to unregister somewhere. Does he need to go to his carrier Version to change something?
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Apr 12, 2010
Hey guys so i've had my ATT Nexus one for about 4 days now and I absolutely love the thing. I've a few problems though. First my call quality is apparently pretty bad, I have full 3G ATT service in Pittsburgh and i routinely hear the people i'm talking to say sorry can you repeat that. Also I've been getting texts a few hours after people send them. Finally I'm having a really hard time getting used to the onscreen keyboard.
Now I came from an N85 which obviously had a physical keyboard and the first two issues can easily be blamed on ATT's network. I was wondering if these are common issues however and if they will improve over time, in regard to typing. I assume it will but its been about 4 days now and i'm still no good at all, maybe I really suck with touchscreen typing?
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Apr 26, 2011
I have just got a Blackberry Curve 8520 but the owner information wont display when the phone is keylocked as on my last phone.
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Apr 22, 2012
reset an original 2g before it goes to a new owner, but I cant remember the password and it wont open with my itunes acct
Info:
iphone 2g
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Jan 19, 2012
well I thought that picking up one was the best way to go. I found however I have a number of issues which I can't seem to solve.
1) internal GPS does not seem to operate. Even on GPS data application (and the GPS data application is NOT where the manual says it is)
2) I am having difficulty in setting up the phone in the same manner as my E63, can I just copy applications across using the PC based system? I have a number of things setup on the E63 such as synch to Google contacts & Calendar using exchange
3) the clock 'screen saver' time is tiny compared to that of my E63, how can I make this larger?
4) how to change between predictive and normal text input (ctl spacebar on E63)
5) what are "audio themes" and what would I use it for?
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Aug 22, 2014
How to find an owner for iphone 4s with IMEI (second hand). No black list, stuck in iCloud activation
Ask about iCloud id and password
IMEI: *****
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Jul 3, 2010
Pulling down the notification bar on the top and hitting the far rightmost icon (users) show me as the owner of the phone.
My problem is that the owner name is my back-up/alternate e-mail. I do have a primary gmail account which I used when I set up the phone. How do I change or edit myself as the owner?
Â
I've tried going into "More Settings" but that's very limited and does not allow me to change owner or change email address or change the name of the owner account.
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Jan 20, 2010
I love giving my phones my own tweak I have tried to search for the forums for some droid tweaks, flexing, hexing, whatever you may call it but came back with nothing..
Main concerns as of now:
How do I change my background on this phone?
How do I upload my custom ringtones?
How do I add songs for media player
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Mar 30, 2010
I just upgraded my Verizon Tour this morning. Everything is working fine, but when I lock the screen, my owner information does not display.
Is that a "new feature"? It'd be nice to display the owner info if I accidentally leave my berry somewhere and all the person has to do is touch a button to display the info.
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Mar 11, 2010
I just installed the latest 5.0 OS, everything runs smooth but I can't see my owner or information in the home screen when I lock the device anymore, is there a way to have this shown all the time? even if I don't lock it? I was thinking about a custom theme or something, I really need that info/owner to be shown in the home screen, locked or unlocked.
I really love my BB, especially with this OS.
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