BB Tour 9630 :: Email Is Only Displaying Raw HTML Code?
Mar 31, 2010updated to 5.0 and now email is only displaying raw html code. Any suggestions on a fix? Sorry if posted before, was not able to find a solution.
View 14 Repliesupdated to 5.0 and now email is only displaying raw html code. Any suggestions on a fix? Sorry if posted before, was not able to find a solution.
View 14 RepliesI upgraded my Tour (Verizon) last week to OS 5.0. Since the upgrade I have been unable to view HTML emails. The body of the email provides the text/link to the images along with a lot of text I do not understand. I don't even get the links to "get image" or "view image on a web page". I made sure the settings were correct (i.e. enable HTML email, download images automatically) and the issue persisted. Battery pull did not work, deleting and resending service books did not work. Through searches on this forum and others it appears that this is not an isolated problem.Is there a fix that I am not aware of? I am close to wiping the phone clean and going back to OS 4.7, but I like all other features that came with 5.0.
View 7 Replies View RelatedI am running 5.0.0.419 right now on my VZW Tour. I don't know if this is normal or not, but I'm having some HTML E-Mail issues. Everytime I get an email, it never downloads emails automatically. I've got my settings so that it is supposed to, but when I open one up, I just have image boxes with no images. Is there anything special I need to do? I normally just go into options and hit get images, but it would be nice if this were done automatically.
View 4 Replies View RelatedI got phone calls today and every phone call had the contact name "Stephanie -insert her phone #-" the strange part was that it wasn't Stephanie calling, it was one of my other contacts. Every time I got a phone call, it would always say it was Stephanie, but it wasn't. Then, when I'd go into my call logs, it'd show the accurate names of the people who called me.
View 1 Replies View RelatedAs many of the rest of you have done, I mindlessly upgraded to OS 5.0, and am working on the new features. Here's something that puzzles me, though. Now when I dial a number from my contact list (even one in my own city and area code), my BB puts a +1 (country code for the usa) in front of the number.As I don't recall seeing this before, is this something new? Or do I have a setting wrong (which I'll discover on my bill in a few days).
View 4 Replies View RelatedI am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
I just received the Bold 9650 with 6 OS on it a few weeks ago. Although I am receiving text emails alright, the HTML emails aren't displaying correctly. It is just a bunch of jibberish displaying on the screen. After searching online for a solution, everyone just keeps saying to enable HTML under the messages option... but I'm not even finding the messages option choice? Under the Options menu, I have:
Sounds and Ring Tones
Networks and Connections
Display
Typing and Input
Device
Call Management
Security
Accessibility
Third Party Applications
how to get my HTML messages to display? I've tried taking the battery out and I've also tried "Get Images" and that doesn't do anything at all.
My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?
View 7 Replies View RelatedI am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
View 3 Replies View RelatedI just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
View 14 Replies View RelatedI got a replacement phone from insurance and then restored it - it came w. OS 5.0.0.732However, all the new email that i receive only let me "delete or cancel".I have the correct setting for the Email reconciliation:
Delete On: Prompt
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones.
Just did a battery pull with OS 5.0.0.419 and for the first time since the upgrade there was no email about registering with the network after the unit booted up!! Maybe it stops after a while.
View 9 Replies View RelatedI'm a college student and the main email i use is the email i have been given by the school. once i first purchased my blackberry i set up that email account but it never would work. Is it just not possible to use an "edu" address or am i doing something wrong?
View 8 Replies View RelatedMy girlfriends Tour will not forward a sms as an email.She can forward emails, just not text messages. She is running .61 and has had the phone since Christmas.
View 5 Replies View RelatedMy schools email server went down the other day, and now it is back up. Between the process of it going down, i was no longer revieving emails on my phone, so I deleted the account in hopes to simply re-add it and be back in business.Now that I deleted it, im not able to re-add it. Go figure. Im putting my account and password in correctly, and usually it would just load onto my phone. Say I were to restore a prior backup when the email was working, will it be all set?What the heck am i missing this time?
View 4 Replies View RelatedI am new here so please be kind if I am not up to speed.Looked through a bunch of other threads and have found nothing.My email is being deleted on my 9630 after 1-2 hours if I don't open it.
If I open a message it will be there indefinitely, but if I don't open a message it only stays in the inbox for one to two hours, then just disappears.I come into work in the morning and there are 20 or so unopened emails in my POP3 account, but only one or two on my phone, and none older than an hour or so.
Been testing this and, like clock work, the emails are deleted even though I have not erased or even opened them in my outlook app or on the POP3 server.Has anyone else had this issue Verizon has had me do both soft and hard resets of the phone with no solution.Maybe I got a special "Tiger Woods Edition 9630"?
I'm on 4.7.x whatever so I open the email, click on the blackberry.com/update link, click on the link on that page, it launches desktop manager, which proceeds to tell me. Anyone else get an email from RIM this afternoon?
View 14 Replies View RelatedTwo things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
I can't seem to get rid of my email signature on my BES account. I previously had an 8830, and I could go into email settings and turn the sig on and off. I could change the wording, etc. It worked perfectly.
With my Tour, every time I send an email, I still have the signature that I created with the 8830. I can change the email setting labeled "Use Auto Signature" (don't remember what it was called on the 8830) to Yes or No, and it doesn't affect anything. If I select "Yes", and type in a new signature, it still uses the one I created on the 8830.
If its not one thing its another with this very sad sad device.Send option majically disappared from my menu ,any ideas how make it re-appear so I can send emails?
View 6 Replies View RelatedI am on Telus. I upgraded through my Mac to 5.0.0.419. It ran fine and completed.however, while the phone works. I have no email and no internet connection.All my icons are there but will not connect to send. In the setup wizard it will not connect for email set up so I can not even send service books.
View 9 Replies View RelatedI have tried adding an email address multiple times and each time I cannot open the Email Settings. I get the same error message each time - 'Your device had a problem connecting to the server'.I am running 4.7.1.61 on an unlocked Tour 9630, using a SIM card for a local provider.I have restarted the device and re-registered new service books.I have run a diagnostic test - it shows all connections to BlackBerry services - registration, connected to BlackBerry and PIN-PIN 'abort' yet I receive email on the existing account and can send PIN messages, etc.
View 7 Replies View RelatedJust got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.
View 4 Replies View RelatedI updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.
View 3 Replies View RelatedMy email (and messages) icon wont clear. It says I have 19 unread messages and the only thing in my email are 2 unread messages.I have done the following:
Deleting everything in my message folder
Turning the phone off
Taking the battery out
Sending additional email to see if that re-sets it before taking the battery out
Two-three days ago I could send emails new, reply to older ones, etc,Today my Tour just will not send new emails. I can reply to older ones...I cn SMS and MMS.When I try to send...The only option offered is to "save as draft" and when I do...the email address is wiped or missing.
I'm on OS 5 Verizon.
I haven't changed any settings recently. I've pulled the battery several times.
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
View 5 Replies View RelatedContacts will autofill when I sent a sms or mms text but DO NOT autofill when I try to compose an email. In addition, if I type the email address out I am not given the option to "send" the email. So right now all I can do is reply to emails. Has anyone had this problem? This just started yesterday. I am running .591
View 6 Replies View RelatedI have the phone set to loud, SMS/MMS set for alert, and email for silent. The emails keep alerting me!
View 5 Replies View RelatedMy email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
View 5 Replies View RelatedIs anyone else have a big delay in recieving there hotmail emails on there tour 9630 ?
View 8 Replies View Related