BB Tour 9630 :: Email Alert Wont Shut Off

May 9, 2010

I have the phone set to loud, SMS/MMS set for alert, and email for silent. The emails keep alerting me!

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BB Tour 9630 :: Sms Alert On Tour Does Not Work In Holster?

May 11, 2010

My Tour has stopped giving me audible alerts when it is in the holster regardless of how I have the settings configured. Pulling the battery doesn't help. I have no custom profiles set up. I'm at a loss on this one. I've seen lots of older threads on this but nothing recent so I'm hoping that maybe there is now a fix. Any suggestions?

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BB Tour 9630 :: Alert Goes On As Soon As Another Alert Goes Off

Jun 22, 2010

I recently downlaoded a bunch of ringtones off of the internet, and I also recently added another email account to my tour. I Assigned different alert tones to the 2 email addresses, sms messages, bbm messages, and facebook alerts. I have found that when I get a message, and the assigned alert tone is activated, as soon as that tone turns off anoter different alert is then activated. I cannot figure out why or how to prevent this from happening.

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BB Tour 9630 :: Sms Alert With No Message?

Mar 15, 2010

I deleted all my SMS messages (and I think I deleted two of them without reading them)so I have the visual alert saying that i have 2 unread messages, but no messages. How do I reset this number or this alert?

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BB Tour 9630 :: Cannot Get SMS Text / MMS Alert Notification To Change

Mar 1, 2010

I cannot get my SMS text or MMS alert notification to change. No matter what selection I make on the Ringtone/Alerts menu, it always alerts with the BBPro_Sanguine tone.

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BB Tour :: 9630 Tour - Unable To Setup Email?

Oct 3, 2012

I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'

Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?

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BB Tour 9630 :: Web OS And Forwarding Email To Tour?

May 21, 2010

My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?

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BB Tour 9630 :: Email Notifications - Settings That Email Is Silent And Calls On Vibrate?

Jul 13, 2010

I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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BB Tour 9630 :: Email Prompt Bug 732

Sep 4, 2010

I got a replacement phone from insurance and then restored it - it came w. OS 5.0.0.732However, all the new email that i receive only let me "delete or cancel".I have the correct setting for the Email reconciliation:
Delete On: Prompt
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones.

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BB Tour 9630 :: No Registration Email

Feb 3, 2010

Just did a battery pull with OS 5.0.0.419 and for the first time since the upgrade there was no email about registering with the network after the unit booted up!! Maybe it stops after a while.

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BB Tour 9630 :: Using An Edu Email Address.

Jul 29, 2010

I'm a college student and the main email i use is the email i have been given by the school. once i first purchased my blackberry i set up that email account but it never would work. Is it just not possible to use an "edu" address or am i doing something wrong?

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BB Tour 9630 :: Phone Will Not Forward A Sms As Email

Jan 27, 2010

My girlfriends Tour will not forward a sms as an email.She can forward emails, just not text messages. She is running .61 and has had the phone since Christmas.

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BB Tour 9630 :: Email Account Error

May 2, 2010

My schools email server went down the other day, and now it is back up. Between the process of it going down, i was no longer revieving emails on my phone, so I deleted the account in hopes to simply re-add it and be back in business.Now that I deleted it, im not able to re-add it. Go figure. Im putting my account and password in correctly, and usually it would just load onto my phone. Say I were to restore a prior backup when the email was working, will it be all set?What the heck am i missing this time?

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BB Tour 9630 :: Email Being Deleted After 1-2 Hours

Mar 5, 2010

I am new here so please be kind if I am not up to speed.Looked through a bunch of other threads and have found nothing.My email is being deleted on my 9630 after 1-2 hours if I don't open it.

If I open a message it will be there indefinitely, but if I don't open a message it only stays in the inbox for one to two hours, then just disappears.I come into work in the morning and there are 20 or so unopened emails in my POP3 account, but only one or two on my phone, and none older than an hour or so.

Been testing this and, like clock work, the emails are deleted even though I have not erased or even opened them in my outlook app or on the POP3 server.Has anyone else had this issue Verizon has had me do both soft and hard resets of the phone with no solution.Maybe I got a special "Tiger Woods Edition 9630"?

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BB Tour 9630 :: Got Email RIM Saying That Software To Updated

Jan 11, 2010

I'm on 4.7.x whatever so I open the email, click on the blackberry.com/update link, click on the link on that page, it launches desktop manager, which proceeds to tell me. Anyone else get an email from RIM this afternoon?

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BB Tour 9630 :: Cannot Open Any Attachments In My Email

Apr 23, 2010

Two things.

#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?

#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.

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BB Tour 9630 :: Get Rid Of My Email Signature On My BES Account

Apr 8, 2010

I can't seem to get rid of my email signature on my BES account. I previously had an 8830, and I could go into email settings and turn the sig on and off. I could change the wording, etc. It worked perfectly.

With my Tour, every time I send an email, I still have the signature that I created with the 8830. I can change the email setting labeled "Use Auto Signature" (don't remember what it was called on the 8830) to Yes or No, and it doesn't affect anything. If I select "Yes", and type in a new signature, it still uses the one I created on the 8830.

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BB Tour 9630 :: No Email Send Option

May 12, 2010

If its not one thing its another with this very sad sad device.Send option majically disappared from my menu ,any ideas how make it re-appear so I can send emails?

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BB Tour 9630 :: No Internet Or Email After Upgrading To 5.0?

Feb 3, 2010

I am on Telus. I upgraded through my Mac to 5.0.0.419. It ran fine and completed.however, while the phone works. I have no email and no internet connection.All my icons are there but will not connect to send. In the setup wizard it will not connect for email set up so I can not even send service books.

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BB Tour 9630 :: Can't Open Email Settings

Feb 15, 2010

I have tried adding an email address multiple times and each time I cannot open the Email Settings. I get the same error message each time - 'Your device had a problem connecting to the server'.I am running 4.7.1.61 on an unlocked Tour 9630, using a SIM card for a local provider.I have restarted the device and re-registered new service books.I have run a diagnostic test - it shows all connections to BlackBerry services - registration, connected to BlackBerry and PIN-PIN 'abort' yet I receive email on the existing account and can send PIN messages, etc.

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BB Tour 9630 :: Cannot Open Email Attachments

Mar 16, 2010

Just got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.

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BB Tour 9630 :: Email Folder Gone After 5.0.0.484 Update

Feb 10, 2010

I updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.

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BB Tour 9630 :: Email Icon Won't Clear

Jun 29, 2010

My email (and messages) icon wont clear. It says I have 19 unread messages and the only thing in my email are 2 unread messages.I have done the following:

Deleting everything in my message folder
Turning the phone off
Taking the battery out
Sending additional email to see if that re-sets it before taking the battery out

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BB Tour 9630 :: No Longer Able To Send A New Email

Jun 10, 2010

Two-three days ago I could send emails new, reply to older ones, etc,Today my Tour just will not send new emails. I can reply to older ones...I cn SMS and MMS.When I try to send...The only option offered is to "save as draft" and when I do...the email address is wiped or missing.

I'm on OS 5 Verizon.

I haven't changed any settings recently. I've pulled the battery several times.

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BB Tour 9630 :: Cant Find Email Folder After Upgrading To .419?

Jan 17, 2010

Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.

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BB Tour 9630 :: Contacts Not Autofilling When Compose Email

Apr 15, 2010

Contacts will autofill when I sent a sms or mms text but DO NOT autofill when I try to compose an email. In addition, if I type the email address out I am not given the option to "send" the email. So right now all I can do is reply to emails. Has anyone had this problem? This just started yesterday. I am running .591

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BB Tour 9630 :: Email Suddenly Stopped Working

Apr 14, 2010

My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.

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BB Tour 9630 :: Delay In Recieving There Hotmail Email?

Feb 10, 2010

Is anyone else have a big delay in recieving there hotmail emails on there tour 9630 ?

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BB Tour 9630 :: Don't Have Option To Send Email Anymore

Jun 5, 2010

For some reason i don't have the option to "send" email anymore. I can compose them but the "send" option is gone. Does anyone know how to get this back or what has happened.

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BB Tour 9630 :: New To BB / Deleted Email Not Deleting On Phone

Mar 9, 2010

I use gmail for my email accounts and there are times when I try and delete and email from my bb using the delete and/or the delete from handheld and on the server function.but the email doesn't delete from the handheld. Is there a reason for this?

Rick Williams
BB Tour 9630

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