BB Torch :: "Unable To Open. Message Format Not Supported"
May 23, 2011
Why can't some mobilephones open the text message that I send using my torch. Something like "Unable to open. Message format not supported" appears. What must I do?
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Mar 11, 2010
i have a nokia 5800 xpress music latest firmware (40) and everything, but latley when i get a normal SMS from someone (i know the person gotten messages from him before), it tells me Unable to open: message format not supported. however the message shows in the in-box (the first few words or so, after the senders name) and if i go to a previous text and then click the arrow (or the pound key) that takes me to the next text, it'll open fine.. it kinda **bleep** me off i tried restarting the phone didn't help
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Aug 17, 2010
I have recently purchased a E63 in India. My earlier model was 9500 Communicator. I have transferred all the data from 9500 to E63 and all files etc. are opening properly, except files in the folder 'My Documents' which are 'Word' or 'Excel' files.
Whenever I try to open the file it says "File Format Not Supported".
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Mar 7, 2011
Ever since I switched to the new OS 6, I cannot send SMS messages to anybody. Here's the problem:
- I send an SMS to various people with different phones
- Various people tell me they cannot read the message, different phones (Nokia, Android) report getting "message format not supported"
- For some reason, only iPhone users can read my SMS
- Sending MMS works, but not SMS
My phone provider is WIND, and I was wondering if this is due to my provider or the new OS? I can only use BBM for so long lol.
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Apr 1, 2012
Few messages in my nokia E5 are unable to open with the message "message format not supported" it happens only for the messages from facebook.
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Jul 18, 2011
After upgrading the firmware to 071 from 054, my E72 can't read sms if the sms comes from BlackBerry 9780 (Onyx 2). My E72 can receive and read other sms from other devices, but if the sms is sent from BB 9780, it will say error message: "The message format is not supported".I haven't try to soft or hard reset yet since there're a lot of applications on my E72 and I don't have the time to reinstall and resetting all of them.
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Dec 10, 2012
I have recently encountered a problem with the formatting on e-mail messages that I receive on my BB from sweeping both Outlook and internet e-mail addresses. The spacing is very large so that I am able to only see a few random bits/pieces of the message. It doesn't appear to be a problem with e-mails that are sent from my BB. My cell phone service is through AT&T. I am aware of no changes that would have caused this problem.
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Jun 28, 2012
I keep getting a message to format a media card, file G that was installed. I haven't added a media card and when I click to format it comes back unable to format
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Mar 17, 2011
what to do with this problem TT_TT
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Nov 24, 2011
Nearly everything i download comes back with file format not supported.ive have a nokia c3-01
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Apr 26, 2012
I recently purchased BB Torch 9860 with OS 7 and configured by personal and work email on BIS. I am receiving emails only in text format. In some emails with images that have hyperlink, I just see a link and images not displayed. All the images comes as an attachment in the email. My friend having another BB Torch is able to view emails as HTML. But he is with BES.
Is there any solution for my issue? I am not receiving any options in the email preference to enable HTML format for emails.
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Aug 2, 2012
I just got a Xoom wifi with 4.1.1 as a gift. I have a droid 4 and many mp4 videos that play on it with no problem. My Xoom will not even allow me to transfer the video to it saying the format is not supported. Why can I play these on droid 4 and not on Xoom. Is there a problem with the software in the Xoom?
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Jan 23, 2012
when i try to download music on my phone 2730 what am seeing is that file format not supported, what should i do.
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Apr 6, 2012
I'm not able to transfer songs from my friends mobile through Bluetooth, then tried to download mp3 songs via email which friend had sent, it said this format is not supported. I tried to get into nokia.com/music to download the song, my mobile name is not listed in the list which nokia has in their website. How to upload the music into my lumia 710...
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Jun 11, 2010
I have a Nokia 7230 and have been trying to downlad fe explorer. First attempts unsuccessful as I was downloading a sis file, which I have since learnt isn't supported on this s40 os. So, found a jar version, which I've read should be supported on this model, only I'm still getting the same message "file not supported". This is my first ever attempt to download anything to a phone
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Nov 16, 2012
I have been using my phone okay until recently, when I try to access items on my memory card via gallery/extras I get an error message " file format not supported" what could be the problem I cant even access pictures that I have taken using the phone, and it is still taking photos.I 'v tried switching on and off removing and returning the card but nothing!
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Dec 22, 2012
I got an Asha 201 and for the last couple of days I've been trying to convert some videos to put on my phone. But every single time I get the error "video not supported". So, what are the exact settings that Asha 201 supports for video?
Resolution
Video Bitrate
Audio Bitrate
Codec
Container
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Sep 13, 2011
So I was all excited about this whole zumocast thing when I got my bionic, but hardly any of the videos I try to stream work. Keeps saying video file format not supported. Zumocast claims it supports all video formats.
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Sep 17, 2010
I have converted the mp4 file format, and have set the parameter as below
Video Encode= MPEG4(Xvid)
Video size = 320*240
Bitrate = 480
Frame rate = 29.97
Aspect ratio = 4.3
When I try to transfer the file into my memory stick it load this message "the file type is not supported in this device".
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Aug 17, 2012
I use a bb torch and when i press my text messages folder it doesnt open it shows me an error dat sayz "uncaught exception:java.lang.IndexOutOfBoundsException"... i rebooted my fone many times...but it still shows the same erroe.
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May 19, 2011
When I receive a text message I need to scroll down to the current message in order to read it. What can I do to open my messages on the current message?
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Jun 11, 2012
My Iphone shows that I have an email, but when I try and access the email it will not open the email and appears to be trying to download the message.
Info:
iPhone 4S
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Feb 10, 2011
I'm new to Blackberry and have the 9800. When I receive a new message (sms or mms) from a specific contact, the message shows in my text message folder (along with others I've received and am able to open and see), but when I open it to read the full message, it just shows the grey screen and all previous messages also doesn't show.I've deleted the entire conversation and would be able to read 1 or 2 new messages afterwards and then at some point when I receive or send a new message, everything will dissappear again.I've removed the battery, marked all as unopened, changed options settings such as combine sequintial, autoscale images, leave messages on sim, etc. but nothing works.
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Jan 19, 2010
i got a blackberry bold 9700 for christmas and i've been having only one problem with the phone. Sometimes when I've been having a conversation, through sms text messages, with someone I will be randomly unable to open a newly received sms text message and cannot open it for a while. I got it checked and they gave me a new phone, and this one is doing the same thing. Sometimes i can't open it for 10 mins and then sometimes i have to delete it because it's been over 2 hours. this is getting really annoying and more and more frequent. does anyone know what i should do? cause the bell people dont even know.
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Apr 9, 2010
When i receive an email or picture message i am unable to open it, it will try and download it but it will either say download failed or reach 100% and then do nothing. My carrier is koodo mobile but since picture messaging works on other phones i don't believe that is the issue.
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Jul 26, 2012
I tried to back up my phone on the PC, the video's would not open a message about Codac came up, the web can not open them. I put the Video's back on the phone and it states that there is an error and will not open.
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Oct 21, 2011
i am unable to open app world on my phone. it says that "app world is not currently avaliable in your country".
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Oct 6, 2011
I have 2 new Text sms messages, the icon is showing on my phone, when i try to open the sms file it gives me this message .
" UNCAUGHT EXCEPTION: JAVA.LANG. INDEX OUT OF BOUNDS EXCEPTION"
It will not allow me to view or even open the folder.I have tried rebooting it by taking the battery out etc, no joy.
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Jul 14, 2012
I get the usual message it installed okay but when I try to open it, I get this message. Error starting BestEMailSpamBlocker: Module 'net_rim_bb_qm_platform' not found.
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Nov 18, 2011
Just got a new torch 9850 but I cannot open emails. Someone told me I need to download 7.0353 or better.
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Aug 7, 2012
I am using BB 9800, Recently I am facing problem to use Blackberry Application world. I already tried almost everything, delete then re-install, re-boot - open battery+memory card -and re-assemble back. those are not work.
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