BB Torch :: Constantly Getting Message To Format Media Card
Jun 28, 2012
I keep getting a message to format a media card, file G that was installed. I haven't added a media card and when I click to format it comes back unable to format
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Feb 7, 2012
I purchased a 8gb memory card for my torch and it worked for a few days then brought up a message saying the card has errors and needs to be repaired i would repair these errors and i formatted the card and it still carried on bringing up the same message I then purchased a 16gb memory card and the same message came up. I formatted the card , repaired all errors on my computer and off my phone. when i transfer all my media to the card and put it in the phone it says format card everytime i put it in i then format the card and re put everything on the memory card , "safely remove" it and put it back in my phone and it says format again?
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Feb 17, 2012
How do I repair a media card on my BB? I followed the intructions but i get to a point where clicking on the BB key I don't get any "repair" option.
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Apr 30, 2012
After ripping a cd onto my Blackberry, when I try to play the songs I get a message that says , The media being played is of an unsupported format....anyone know what I've done wrong or what do I do next?
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Jun 3, 2011
I have the Bundle update, but still every so often, when I get a notification it is not in a tone I have set. I check the storage and none of my files are shown: pics or sounds.
So I battery pull it, and it's fine. But then later on, it can just go again. I have a Lexar 16gb card in the phone. What's causing this?
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Aug 3, 2010
I downloaded a couple apps from App World( crunch sms, a game, and ebay) and the game and sms I didn't like so deleted and restarted and now it says I have an unformatted media card and would I like to format. But if I format then won't it erase all of my stuff on the media card?
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Mar 17, 2010
I've done a bit of digging, trying to find a solution to my problem before I posted, but most posts in the vein of a Media Card unrecognized/unable to format trail off into "is your SD card bad?" with no response following. So here's where I stand:
My phone: Blackberry Curve 8330
My Carrier: Verizon
My OS: v4.5.0.175
2gb media card has been used in phone since purchase in July '08. As of 2 weeks ago, phone no longer reads media card. Media card is recognized by phone (meaning phone detects whether card is present or not). Error message of "Media card cannot be read. Verify that the memory card is formatted." Attempts to format via phone fail immediately. When plugging into computer via USB (with Mass-Storage Enabled), Blackberry device is recognized, but no media card is present. A greyed-out drive ( I: ) appears in My Computer, but is inaccessable and cannot be checked, opened, or formatted (Error message; "Please insert a disk into drive I: ).
Attempted solutions:
Have used 3 different media cards: 2gb Sony, 2gb PNY, 8gb. Each card tested via SD adapter and all read correctly in My Computer: can move files to/from, checkdisk, and reformat. Have formatted all via PC. Each card gives same error "Media card....formatted" as stated above. Hard reset (battery pull) has no effect. Have removed battery for 48 hours (in case there were any stubborn capacitors, or something like that). Have turned Mass Storage, Encryption, and Media Card support On and Off, removed and reinserted card with each parameter changed, no effect (I can give you the list of all of that, but you get the idea. I'm decently thorough). Rolled back the OS to previous version (via Desktop Manager), problem still exists. Re-upgraded to current version, no change.To sum up, the phone works fine, but the media card may as well not be there. It's not the card(s), and I don't think it's the software, given that I changed the OS up and down, so I'm assuming maybe hardware. I'd appreciate any suggestions, and if you need any further info, I'll do my best to provide.
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Dec 10, 2012
I have recently encountered a problem with the formatting on e-mail messages that I receive on my BB from sweeping both Outlook and internet e-mail addresses. The spacing is very large so that I am able to only see a few random bits/pieces of the message. It doesn't appear to be a problem with e-mails that are sent from my BB. My cell phone service is through AT&T. I am aware of no changes that would have caused this problem.
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Feb 14, 2012
.wav files that come as attachments to an email from our office voicemail system won't play. On device, it says" the media being played is of an unsupported format" The files will actually play the first time the email arrives if you chose the preview option. But subsequent attempts to play the file, or if you choose download and save them, they then can not be played. I confimed that these files can be played on a computer, and my Torch can play other .wav files.
I've tried having the files sent to all of the different types of email accounts that I have on my Torch(both Enterprise and Internet), and they won't play from any of them. So it seems that something happens to the file once it's received and stored. If I forward the email with the attached .wav file, it can be played on a computer.Also, I've downloaded other media players to the Torch, and none of them can play the file either.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Mar 8, 2010
I removed my media card, transferred some pics to my computer, then re-inserted my media card. Have done this dozens of times, but this time when I re-inserted the media card I got a message saying "Media card inserted contains errors please use a disk error-checking utility on a computer." I have no idea what this means.
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Nov 30, 2012
My Blackberry Bold keeps sending me a message saying my media card has failed because it has a fatal error. I have lost my photos and music. What do I do to repair?
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Apr 14, 2012
I am experiencing a couple of problems with my device since the last prompted OS upgrade:
1. When I plug the device into a USB port on my PC, it successfully begins charging but I do not receive the familiar "USB Drive / Sync Media / Charge Only" selection prompt. Furthermore, the device isn't being recognized as a peripheral by my PC and, as such, I cannot access its data.
Note: I have enabled "Media Card Support" in Options -> Device -> Storage
2. When I send someone a voice note using BBM's "Send -> Voice Note" option, it no longer appears to save the voice note in the voice note collection in the Media section as it used to do.
I assume these two problems stem from the same issue, but I can't imagine what it may be, and looking around the forums / Google has produced nothing useful.
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Nov 28, 2011
I have had my BB Torch 9800 since May 2011, and I had a media card (SD 2GB) in there since Day 1. Early November came around and my phone's media folder was completely empty and I was unable to view any of my pictures, music, etc from my external media card, but the internal built in media card still works just fine. I went into my local AT&T store just for kicks and giggles to see if they could do something (they couldn't). I consider myself an advanced Blackberry user, for I have had a Blackberry for a number of years. The torch is my 7th Blackberry and this is the first time I have had a problem with any of my phones. Not to diss the Torch or Blackberry, but this isn't their finest work. Back to the point, how can I get my phone to recognize my media device?
Device info
AT&T
BB9800
6.0 Bundle 2647 v6.0.0.600, Platform 6.6.0.223
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Jul 2, 2012
I have lost my pictures and I am receiving an error message that the media card has errors. It is saving pictires to the, phone and not the media card. I've taken it out, put it back in and took battery out to start the phone again. Still getting the same error message.
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Aug 29, 2011
Only device memory and built-in-media storage are detected. I do not know why it doesn't read my media card even though it is inserted properly. I tried my media card in my pc and it works perfectly fine. I already did the security wipe method, reboot method, upgraded my OS(OS Level Method), cleaning the media card,formatting my media card and almost everything I read, I've done it but still it won't be read. I already go asked someone what could be the problem and he said my media card(where you put it) seems to be okay... He too can't identify what is wrong with it. I tried sandisk media card once but still same result assuming that BB is too picky with media card but still it cannot be read/recognized...I am too sad because i cannot enjoy my torch because i don't want to use my built-in memory storage for my entertainment....
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Jul 3, 2012
I downloaded some music the other day from a friends PC & I wasnt aware that I had downloaded a virus as well. Now it has deleted all my pictures/music & videos that where stored on the memory card. Is there anyway to restore/retrieve all the info that has been deleted? I cannot also save pictures to the card so I save it directly to my device instead.
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Jan 20, 2012
I have a 32gig Sandisk Micro SD that used to be recognized by my 9860, but just today, BB software does not find it. I did chck the Media options for storage and it shows up in the phone itself.
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Jul 16, 2012
My 16Gb media card failed yesterday wiping out all my tunes, videos, and images. Repair of the media card fails the internal test and now I'm without media data storage. (1) how to effect repair, or (2) where to buy a new media card?
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Apr 23, 2010
Pix that I take with the camera show up on the device as "Camera Pictures," even though I've configured it to "support media card," and to store camera pix on the card. I must manually move these camera pix to the "unfiled" folder on the device.
Shouldn't the pix automatically go to the card?
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Apr 13, 2012
there just wondering when my media card is in my blackberry torch 9800 I can't receive any pics or voice notes but when I take the media card out then I receive everything
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Aug 26, 2011
I changed the size of my media from a 4G to a 8G but the media files don't show up on my "media homescreen" anymore and i dont think it's my theme either because i tryed it with my 4G card and it was still there
how do i get my media icons to show up on my media homescreen ?
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Nov 13, 2012
I have a Blackbderry Torch and i have a media card in my phone, i have a file of important pictures on the media and i have managed to hide this file and i am unable to unhide this file..
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Dec 8, 2010
I want to know how to save my text messages to my media card my sim card keeps giving me a message telling me to delete msgs.....
is there a way to save msgs to the media card i know my iphone use to!!!
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Jun 3, 2011
It wants me to format n I refuse too I have lots of photos on there. I do not use a PC, I tried to repair it goes forever usually freezes n when I do that I have to turn off and won't turn on I have to do batt pull, or it fails, I'm not sure what to do to get it to work again, it is the one I got with this torch 9800, and never had a problem, now it won't work,
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Jul 7, 2011
I've recently started using a Blackberry Torch and I'm wondering if there is any way I can transfer the pictures from the memory card out of my old phone directly onto my Torch.
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Nov 6, 2011
I have been struggling for over a week to upload my music library on the BB Torch 9810.I have 32gb SanDisk card.First I tried to sync it with I-Tune library.After about 300 songs and a message that SYNC was successful, I disconnected my BB from the computer ..and got the message that the card needs to be repaired. I had to click YES otherwise the card cannot be used.After the card is repaired no more songs can be added and no songs can be played.
I reformatted the card and started from the beginning, this time trying to sync it with a Media Player Library. Tried about 8 times by SYNC and by dragging the media files on the card directly whilst the phone is connected.After about 190 songs which go on with no problems, I then get a message that "The media being played is an unsupported format"I make sure ALL songs are mp3 format. Sometimes it would recognize some songs from an album, but not all of them. How is it possible if the whole CD was burned at the same time, therefore all the songs are in the same format?I tried to take the battery out and put it back...but after the error message that "The media being played is unsupported format" or that card needs to be repaired I can't add anymore media files!I wiped my music and started from the beginning about 6 times. Every time it "trips" on a different album, and albums which were uploaded successfully before would not work if I try to add them later, i.e. if albums are uploaded in different order.
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Sep 6, 2011
I'm trying to save all my pictures that are on my 2GB media card onto a new one of 4GB?
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Sep 4, 2010
I downloaded some wallpaper files which landed on the media card!I can't access them but once somehow I was able to see the files - so they are there.I'm on a Mac so no DM at this time.Is there a way I can delete these as I'm unable to search the media card.
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