BB Torch :: Media Card Errors And Format?
Feb 7, 2012
I purchased a 8gb memory card for my torch and it worked for a few days then brought up a message saying the card has errors and needs to be repaired i would repair these errors and i formatted the card and it still carried on bringing up the same message I then purchased a 16gb memory card and the same message came up. I formatted the card , repaired all errors on my computer and off my phone. when i transfer all my media to the card and put it in the phone it says format card everytime i put it in i then format the card and re put everything on the memory card , "safely remove" it and put it back in my phone and it says format again?
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Jul 2, 2012
I have lost my pictures and I am receiving an error message that the media card has errors. It is saving pictires to the, phone and not the media card. I've taken it out, put it back in and took battery out to start the phone again. Still getting the same error message.
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Jun 28, 2012
I keep getting a message to format a media card, file G that was installed. I haven't added a media card and when I click to format it comes back unable to format
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Jul 20, 2011
I randomly started getting that message. I didn't change any settings or anything and now none of my media, (pictures, documents, ringtones etc) is available.
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Jun 15, 2010
I have tried everything on the blackberry like remove, reinsert, battery pull, options--->memory--->format and repair to no avail. I plug the card into the reader and get nothing on both mac and windows.Media Card Cannot Be Accessed Due To Fatal Errors
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Mar 10, 2010
I got an error on my Phone that states " A Media Card has been inserted that contains errors. To correct the errors please use a disk error-checking utility on a computer. "
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May 19, 2011
One of my users is seeing this error after receiving a replacement phone (9630). This happens when he tries to access the card. If he tries to format the card a similar message is generated.
"media card cannot be accessed due to fatal errors"
The media card works fine on other Blackberry's and his computer. He has tried three other media cards in the phone and all generate the same message. The phone worked fine and did not generate this error prior to being wiped and configured for this user. The media card was fine.
I googled the error and noticed numerous instances where this is a problem with the phone. I don't understand why wiping the phone would cause the media card function to stop working.
We have wiped the phone twice, there are no pictures or data to preserve, we just want it to work.
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Jun 7, 2010
Tried 2 cards..both work on pc fine. Format and Repair will not work from phone..Brand new phone ...8530
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Aug 1, 2011
I keep getting that message and ive tried pulling the battery....What happened was i did a battery pull because my phone was frozen and then when i put it back in the media card stopped working. What can i do to solve this?
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Jun 15, 2010
I have had this problem for a few days. I have tried everything on the blackberry like remove, reinsert, battery pull, options--->memory--->format and repair to no avail. I plug the card into the reader and get nothing on both mac and windows.
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Nov 9, 2012
I have this Bold 9900 for about half a year, first few month the Media card was that I transferred from my old BB was working fine, then without physical damage of the phone the "Media Card Storage can not be accessed due to fatal errors" msg started occurring during the charge and on/off. I bought a new 32GB SD card, the problem still exists, I check both cards on other devices, they both work fine.
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Jan 18, 2012
Media card Cannot be Accessed Due to Fatal Errors. I use BB8520 I supposed to DL music but suddenly it was gone on my computer and the card reader is not working anymore. I insert it back to my BB it says that media card "It can't be Accessed due to Fatal Errors."
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Jan 15, 2012
I need to access my Files. I have a blackberry 8520 ( v5.0.0.681 (bundle 1168, platform 5.2.0.67) my 4gb micro sdhc media card has been corrupted so I have put my files onto my computer. I bought a 8gb sdhc media card the next day and inserted it into a media card reader into my computer and put my files on it. Once done I took out the memory card and put it on my phone, it then said media card cannot be accessed due to fatal errors..
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Jan 28, 2012
Alright, a friend of mine gave me a Blackberry Bold 9700 after unlocking it, which is awesome. What's not so awesome is that when I first turned it on, it informed me that the media card could not be accessed due to a fatal error. So I checked the card, made sure it was properly inserted, then went to the options menu and tried to format and repair the card, both of which failed. So I tried pulling the battery and that didn't work, either. Unfortunately, I don't have a card reader to actually check this out on my PC.
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Apr 11, 2010
Ok so i just recently took apart my storm 2 due to cracked digitizer...in the process i broke my media card in half...oops. Ok so i tried to superglue it back together and a message popped up on the scree "media card cannot be accessed due to fatal errors"...so i put it another media card in my storm 2 and i got the same message.
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Dec 2, 2012
I upgraded google talk but after rebooting my BB bold 9780 doesn't detect media card and show me the message "A Media card has been inserted that contains errors. Do you wish to repair the Media card now? " and when I click on yes then it shows me the message "Media Card repair failed". I checked my media card in another device is working. I also tried one another media card in my BB bold 9780 which didn't work too.
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Feb 17, 2012
How do I repair a media card on my BB? I followed the intructions but i get to a point where clicking on the BB key I don't get any "repair" option.
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Aug 3, 2010
I downloaded a couple apps from App World( crunch sms, a game, and ebay) and the game and sms I didn't like so deleted and restarted and now it says I have an unformatted media card and would I like to format. But if I format then won't it erase all of my stuff on the media card?
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Aug 26, 2010
Every time my Torch powers up,I am getting a message "built in media storage not accessible due to detected errors. Would you like to repair?". If I select YES, a message eventually appears stating that the repair process failed. If I select NO, everything seems ok.Anyone else getting this error message? Anyone know what the ramiifications are?
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Mar 17, 2010
I've done a bit of digging, trying to find a solution to my problem before I posted, but most posts in the vein of a Media Card unrecognized/unable to format trail off into "is your SD card bad?" with no response following. So here's where I stand:
My phone: Blackberry Curve 8330
My Carrier: Verizon
My OS: v4.5.0.175
2gb media card has been used in phone since purchase in July '08. As of 2 weeks ago, phone no longer reads media card. Media card is recognized by phone (meaning phone detects whether card is present or not). Error message of "Media card cannot be read. Verify that the memory card is formatted." Attempts to format via phone fail immediately. When plugging into computer via USB (with Mass-Storage Enabled), Blackberry device is recognized, but no media card is present. A greyed-out drive ( I: ) appears in My Computer, but is inaccessable and cannot be checked, opened, or formatted (Error message; "Please insert a disk into drive I: ).
Attempted solutions:
Have used 3 different media cards: 2gb Sony, 2gb PNY, 8gb. Each card tested via SD adapter and all read correctly in My Computer: can move files to/from, checkdisk, and reformat. Have formatted all via PC. Each card gives same error "Media card....formatted" as stated above. Hard reset (battery pull) has no effect. Have removed battery for 48 hours (in case there were any stubborn capacitors, or something like that). Have turned Mass Storage, Encryption, and Media Card support On and Off, removed and reinserted card with each parameter changed, no effect (I can give you the list of all of that, but you get the idea. I'm decently thorough). Rolled back the OS to previous version (via Desktop Manager), problem still exists. Re-upgraded to current version, no change.To sum up, the phone works fine, but the media card may as well not be there. It's not the card(s), and I don't think it's the software, given that I changed the OS up and down, so I'm assuming maybe hardware. I'd appreciate any suggestions, and if you need any further info, I'll do my best to provide.
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Sep 8, 2011
I bought a BlackBerry 9780 which came with a 16gig SD Media card, however after formatting the media card both on and off the phone i'm still getting the Message which reads "Media Card Storage can not be accessed due to fatal errors." In addition to this problem each time i inserted the Media Card the phone restarts itself?
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Jul 8, 2010
"A Media Card has been inserted that contains errors. To correct the errors, please use a disk-checking utility on a computer"I got this message after I transferred .rar theme files to my phone. I promptly deleted the files and did a hard reset, but I still get the error (and i'm not 100% computer savvy, so I'm not sure what utility to use!). How do I fix this?
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Feb 14, 2012
.wav files that come as attachments to an email from our office voicemail system won't play. On device, it says" the media being played is of an unsupported format" The files will actually play the first time the email arrives if you chose the preview option. But subsequent attempts to play the file, or if you choose download and save them, they then can not be played. I confimed that these files can be played on a computer, and my Torch can play other .wav files.
I've tried having the files sent to all of the different types of email accounts that I have on my Torch(both Enterprise and Internet), and they won't play from any of them. So it seems that something happens to the file once it's received and stored. If I forward the email with the attached .wav file, it can be played on a computer.Also, I've downloaded other media players to the Torch, and none of them can play the file either.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Apr 14, 2012
I am experiencing a couple of problems with my device since the last prompted OS upgrade:
1. When I plug the device into a USB port on my PC, it successfully begins charging but I do not receive the familiar "USB Drive / Sync Media / Charge Only" selection prompt. Furthermore, the device isn't being recognized as a peripheral by my PC and, as such, I cannot access its data.
Note: I have enabled "Media Card Support" in Options -> Device -> Storage
2. When I send someone a voice note using BBM's "Send -> Voice Note" option, it no longer appears to save the voice note in the voice note collection in the Media section as it used to do.
I assume these two problems stem from the same issue, but I can't imagine what it may be, and looking around the forums / Google has produced nothing useful.
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Nov 28, 2011
I have had my BB Torch 9800 since May 2011, and I had a media card (SD 2GB) in there since Day 1. Early November came around and my phone's media folder was completely empty and I was unable to view any of my pictures, music, etc from my external media card, but the internal built in media card still works just fine. I went into my local AT&T store just for kicks and giggles to see if they could do something (they couldn't). I consider myself an advanced Blackberry user, for I have had a Blackberry for a number of years. The torch is my 7th Blackberry and this is the first time I have had a problem with any of my phones. Not to diss the Torch or Blackberry, but this isn't their finest work. Back to the point, how can I get my phone to recognize my media device?
Device info
AT&T
BB9800
6.0 Bundle 2647 v6.0.0.600, Platform 6.6.0.223
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Aug 29, 2011
Only device memory and built-in-media storage are detected. I do not know why it doesn't read my media card even though it is inserted properly. I tried my media card in my pc and it works perfectly fine. I already did the security wipe method, reboot method, upgraded my OS(OS Level Method), cleaning the media card,formatting my media card and almost everything I read, I've done it but still it won't be read. I already go asked someone what could be the problem and he said my media card(where you put it) seems to be okay... He too can't identify what is wrong with it. I tried sandisk media card once but still same result assuming that BB is too picky with media card but still it cannot be read/recognized...I am too sad because i cannot enjoy my torch because i don't want to use my built-in memory storage for my entertainment....
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Jul 3, 2012
I downloaded some music the other day from a friends PC & I wasnt aware that I had downloaded a virus as well. Now it has deleted all my pictures/music & videos that where stored on the memory card. Is there anyway to restore/retrieve all the info that has been deleted? I cannot also save pictures to the card so I save it directly to my device instead.
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Jan 20, 2012
I have a 32gig Sandisk Micro SD that used to be recognized by my 9860, but just today, BB software does not find it. I did chck the Media options for storage and it shows up in the phone itself.
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Jul 15, 2012
My BB9900 very often just freeze (without clock ) after update softwer to 7.1 I got of the screen : Built-in Media Storage not accessible due to detected errors.
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