Eseries / Communicators :: Error Message: "The Message Format Is Not Supported"
Jul 18, 2011
After upgrading the firmware to 071 from 054, my E72 can't read sms if the sms comes from BlackBerry 9780 (Onyx 2). My E72 can receive and read other sms from other devices, but if the sms is sent from BB 9780, it will say error message: "The message format is not supported".I haven't try to soft or hard reset yet since there're a lot of applications on my E72 and I don't have the time to reinstall and resetting all of them.
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Apr 1, 2012
Few messages in my nokia E5 are unable to open with the message "message format not supported" it happens only for the messages from facebook.
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Aug 17, 2010
I have recently purchased a E63 in India. My earlier model was 9500 Communicator. I have transferred all the data from 9500 to E63 and all files etc. are opening properly, except files in the folder 'My Documents' which are 'Word' or 'Excel' files.
Whenever I try to open the file it says "File Format Not Supported".
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Mar 7, 2011
Ever since I switched to the new OS 6, I cannot send SMS messages to anybody. Here's the problem:
- I send an SMS to various people with different phones
- Various people tell me they cannot read the message, different phones (Nokia, Android) report getting "message format not supported"
- For some reason, only iPhone users can read my SMS
- Sending MMS works, but not SMS
My phone provider is WIND, and I was wondering if this is due to my provider or the new OS? I can only use BBM for so long lol.
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Mar 11, 2010
i have a nokia 5800 xpress music latest firmware (40) and everything, but latley when i get a normal SMS from someone (i know the person gotten messages from him before), it tells me Unable to open: message format not supported. however the message shows in the in-box (the first few words or so, after the senders name) and if i go to a previous text and then click the arrow (or the pound key) that takes me to the next text, it'll open fine.. it kinda **bleep** me off i tried restarting the phone didn't help
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Apr 8, 2012
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
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Mar 31, 2011
since I install Office 2010, Ovisuite is no longer able to synchronize agenda with Outlook. I get the error message 80043bee.
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Aug 23, 2011
Since the launch of Symbian Anna last Thursday, I have been trying to download it via Ovi Suite. My phone shows the update but tells me to download via PC.Ovi Suite shows the new software being available, but everytime I try to download (about 20 times since last week), I get the following; Checking for latest updates . ThenChecking if device support software is up to date...... ThenSomething has gone wrong. There was a problem. Retsart Ovi Suite and start again. Error code 12017.I have uninstalled and re-installed Ovi Suite (V 3.1.1.85) on my PC (Windows 7 64-Bit). When I call Nokia I just get told that their servers are down and to keep trying, however on one of the discussions it states error code 12017 is due to the software not reaching the phone intact.
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Oct 6, 2011
i surf internet or map this msg keep on poping.
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Jul 13, 2011
I have a nokia E7, which for the most part have been good. Most of the issues i have had with it have been PICNIP's, but now, it's starting to bug me. Some time ago, when the phone was about 6 weeks old, it developed what i assumed to be a hardware bug. No matter what i plugged into the USB port, it told me "USB-device not supported. Remove the unit" and if I press ok it says "error in the USB connection, remove the cable" (I'm translating this from Danish, so this might not be the exact English error code). As the error persisted through a hard reset, i shipped the phone to repairs, where they changed the radio module, where the USB port is soldered to. Now, about a month after i got the phone back, the error has returned. As i doubt i have hit the statistical "faulty unit" lottery twice, i'm starting to wonder if this error is also a "problem in chair, not in phone", so have anyone encountered the same problem? And any ideas how to resolve it?
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May 23, 2011
Why can't some mobilephones open the text message that I send using my torch. Something like "Unable to open. Message format not supported" appears. What must I do?
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Apr 2, 2012
I encrypted my memory card, worked ok for months. Today I showed a buddy of mine the encryption application, which asked if the memory card should be encrypted (encryption was already enabled). No Keyfiles/Passwords where asked for. The Phone crashed after that (hard reset after 5 hours). So the card is now encrypted, but there appears to be no valid key file on the device... So we have the usual issue: encrypted card, no keyfile or password.My problem is different in the following aspect: I don't want to recover any data - I just want to reformat the card and use my last (weekly) backup. However the phone won't let me do this. The following steps were taken to solve this issue without success:A complete Restore using the PC Suite does not restore any memory card contents or keys. The memory card stays "corrupted", encrypted and unwritable."Format Memory Card" says "card corrupted". Upon issuing the format request it says "Another application is using this memory card. Proceed" (which I confirm, as I suppose the crypto driver grabs the device) and then the program does nothing. It returns to the starting screen with "memory card corrupted".ReEnabling Encryption with a different key keeps saying that "No keys found", even after setting a new one. Sidenote: Even with a new key the card can't be formatted, as described above.The Phone was reset (using *#7370#, the 3+*+Green never worked on my phone) to factory defaults. Still the card was correctly recognized as encrypted and remained unusable as described above.Using a PC to format the memory card fails, as only the first 512kB appear to be writable (using dd under linux to write sequential zeroes). Despite writing this zero-dump, the phone still recognizes the card as encrypted, which implies that data on the card survived that crude zeroing attempt. Interestingly enough I can create a FAT32 Filesystem on these 512KB (not quick format), which appears to have no effect on the phone considering the card encrypted...The card is ok, since it was only removed after the problem occured. This must be an encryption issue. I suspect that the "Read Only" Password was set on the SD Card (hardware side, not E71 software) and hence all read/write operations are declined by the card.Is there any way to actually reset the encryption state of this card? As I previously said: I am not trying to recover any data, I just want a cleanly formatted microSD card..
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Apr 12, 2011
Ever since I've upgraded my E72 to version 51, phone tends to crash almost every time I turn on WLAN scanning, displaying a System Error message, forcing me to lose all my data, including applications I've paid for.From what I've read here on the forums, I understand that reverting to factory settings might fix this issue, but I don't that I should not be forced to lose everything on my device due to Nokia's incompetence, especially since I have no guarantee that this issue will not show up again.
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Mar 28, 2012
For the second time in 2 months my E6 gave me a "Connection error" message when trying to make a call. Switching off and then on again appears to have fixed it. "Not the network," says Telenor. I am using 3G and was 325 metres from the mast.
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Nov 28, 2011
i'm using nokia 5130expressmusic. i update my mobile browser. it cant show the error message for "no valid certificate for sim or phone"
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Aug 20, 2010
" You current sim card needs an unlock code " Error message. How do i fix this?
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Apr 2, 2011
i bought E-52 few days before. its good but the only problem is that this set deleted all my sms when i shutdown my mobile. after restarting my all inbox, sent items and saved folder`s sms automatically deleted.
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Jan 17, 2010
On my E72 is there a blinking message sign in the very bottom of the screen, I don't know what it is and I can't make it disappear.
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Mar 7, 2011
Is there a way to have a tone or sound play to Confirm that a text message has been sent on my E73 S60 device? I cannot seem to find how this setting.
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Feb 15, 2011
I received a text message with a picture (ya know, one of those possibly WBMP format ones).After 15 minutes now, I'm still shocked to have found no way to save that picture. Nokia has made my life miserable within one month. (This was my first Nokia phone ever.) I find no consistency anywhere. Any basic thing takes enormous number of key presses or is not present at all.How can I save the picture I received in the text? There's no such option in the message menus.
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Apr 2, 2012
I have latest firmware 081.003 RM-530
I am facing problem message tone not working either vibration after restart the cell its working perfectly but after few hours same problem again come messege tone not ringing ...
I have seen same solved topic threads on this forum but I am not able to find permanent solution. some guys said do hard reset I have done this but same problem exist.
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Jun 3, 2011
It happens quite often every 3rd sms i sent , that whenever I type a message then lights goes off and Handset restarts itself. I have done Hard Reset with *#7370# and Also Reinstalled the firmware.
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Mar 19, 2011
I've found I have to restore factory settings every few days because my E7 stops displaying "1 new message" at the bottom of the screen and also suddenly doesn't make a tone when the message arrives. Also, the small envelope icon at the top right doesn't appear. The only way I know I have a new message is if the phone is in standby mode and I see the menu light flashing. Otherwise, I have to open messages or conversations to see if there are any new messages. I have to do this every few days when it suddenly stops showing new message arrival. I've found only restoring factory settings works, which is a pain since it erases all my personal settings.
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Oct 3, 2010
When the left shortcut key is pressed long the message reader starts reading my mail. I don't want this because sometimes the button gets pressed just because my phone is in a rather tight pocket and my pants starts talking (reading the mail). When my keyboard is locked, it should lock all keys, including this shortcut key.
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Mar 8, 2012
After Belle update ...I find out that the "Message Reader" do not start completely and turn off after trying.Is there a possibilitiy to download that APP or is it includ in Belle and i need just for that to reinstall the complete Belle with Nokia Suite?
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Jun 22, 2011
the problem is, i bought it today and after turning it on i noticed it. and yes, i tried the messaging>delete sim messages. the problem is, after i open the options, theres nothing about deleting sim messages, other ways to delete them?
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Apr 9, 2011
How to send ALL message that is in Outbox without doing it one by one sending?
All status is either deferred, or failed. is there a way that can auto resend but not doing it one by one?
I have hundred of message un-send and stuck in outbox.
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Jul 19, 2011
I don't have any unread email or message but still I have a unread message blinking ..
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Feb 16, 2011
I am not able to change the message storage memory from phone memory to memory card. getting into offline mode and then trying to change, did hard reset of the phone memory etc etc..Still i am not able to get through. earlier I used to get message : Server Busy. Now i dont get that message either. It simply refuses to change to Memory card.
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Nov 30, 2010
The E5 has a home button and a message button that you can configure. Normally if you press the message button for a short time, it goes to messages. If you press it for a long time, it opens the create message menu. Mine worked yesterday but doesn't do anything anymore.
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Mar 23, 2012
I store all my messages on memory card but yesterday suddenly the memory option switched back to phone.I couldn't see my memory card messages on pc suite as I couldn't switch back to memory card option.
I can see pictures and songs stored on memory card.Can even add new but the only problem is I can't swtich back to memory card as far as messages are concerned.
Whether I press yes or no in the option it only gives me the error saying ' Unable to move message storage'.
I don't mind losing messages, but I would like to store the ones from now on on memory card. And if you say it is corrupt, how many maximum number of messages can be stored on phone memory?
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