BB Torch :: Not Getting 7.1 OS Update

Feb 3, 2012

I have a blackberry 9860 that is currently on 7.0 OS... When I check for updates its tell me my phone is up to date which is not correct because there is an upgraded version (7.1).

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BB Torch :: Way To Update To OS 7.1

Dec 29, 2011

I'm still confused on how to update my 9810 to OS 7.1, i have tried in options, software updates, and it says there are no updates available.

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Torch :: BBM Gone After Installing An Update

Jul 7, 2011

I was installing the latest version of blackberry messenger and reboot the phone only to find the BBM icon and App store icon missing.

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BB Torch :: OS7 Update For 9800?

Aug 12, 2011

whether there will be an update for the BlackBerry Torch 9800 to update to OS7. ive seen OS7 in action and it would be nice to enjoy it hands on without purchasing another phone, seeing how i recently purchased this phone only 3-4 months ago.

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BB Torch :: Update 9800 Os6 To Os7?

Oct 30, 2012

how can I update my BB tourch 9800 Os6 to. Os7Many applications does not work in my phone. What can I do.

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BB Torch :: How To Update 9800

Aug 12, 2011

I know there's an update for my device but desktop software will not allow me to install it onto my device. I have gone to http://us.blackberry.com/support/downloads/download_sites.jsp and selected Bell Mobility and I have downloaded the software I would like to install for my device. Many forums say that I should be able to open desktop software and it should appear in my update section to load into my device, but unfortunately it doesn't show up. Its located in my downloads folder right now and I would like to get it onto my device.

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BB Torch :: It Refuses To Update

Oct 23, 2012

I have the BB Torch 9810, 7.0 Bundle 1355 and am trying to do the 7.1.0.1997 update that my phone prompted me to do. Ever since I got the phone, I have never been able to update a single app because it will not log me in.Each time I try to log in, it tells me that my password is incorrect (it is not). I have update my password several times, and it still will not recognize it. Now, it just tells me "an unexpected error has occurred".I plugged my phone into my Mac, and tried to update it there. I attempted to update 3 times, and attempted to back my files up twice. When I tried to back up my files, I got another "an unexpected error has occurred". When I try to update it, it tells me it is unable to update, and that I need to disconnect and try again. I did this in safe mode, as well.

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BB Torch :: No WiFi After Update?

Aug 21, 2011

Since installing new version of appsworld the wifi fails to associate!

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BB Torch :: Update Software To 7.1?

May 30, 2012

I updated the software for my blackberry torch 9810 to 7.1 bundle 1149 this morning. sincee then, it appears that the device instead of polling the server every 3-5 mins has reset to poll the bb server only every 6 hours.

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BB Torch :: Update My 9810's OS To 7.1?

Dec 5, 2011

how can i update my Torch 9810's OS to OS 7.1?

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BB Torch :: Bbm Is Missing After Update

Oct 12, 2012

After updating my blackberry 12/10/12 my blackberry messenger had been removed/ lost

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BB Torch :: OS 6.0.0.668 Update Reboot?

Jul 1, 2012

I connected my BB 9300 Curve to my PC earlier this morning and it told me about this 6.0.0.668 update. So I updated my BB to that version, but now if I want to reboot the phone it keeps showing the 'white screen of death' until I do a battery pull to successfully reboot the phone.

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BB Torch :: Update To OS V7 With 9800?

Jan 12, 2010

Can I update to OS V7 with my bb Torch 9800?

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BB Torch :: Can't Update 9800

Sep 29, 2012

I have tried to do so both OTA and through the desktop software on both a mac and PC. On the mac all it says is we can't connect to the update server, within literally 1 second, I mean is it even trying? On windows it says theres 0KB space to install the update when on the home page clearly shows there is 3.6GB of free space. I'm trying to stay patient but this is ridiculous.

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BB Torch :: Done A Update Now Bbm Don't Work?

Mar 4, 2012

I've done a update in my app would and when I went back on to 'bbm' it's saying ' cannot set up BBM, A temporary BBM server error has occurred' I've got wifi connected but its n still not working, bbm is still working since I'm getting messages to my phone but I can't see it since the screen is coming up saying its not connecting..

im sure it downloaded the new voice update..

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BB Torch :: Update Appear To Be Frozen

Jan 13, 2012

When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.

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BB Torch :: 6.0 Update Won't Download On The 9800

May 12, 2011

I received an email link for the BB 6.x upgrade today and tried to upgrade it from the phone but it won't allow it and says to use the desktop manager. When I try the desktop manager, it says there are no updates for my device. The OTASL diagnostic update says " request failed 22c67b020110512204609 01 of 01". Original Error: Failed to transmit, Connectivity: Server Busy Sufficient Coverage: yes.

Does anyone know what the problem is based on the information above? It sounds like the upgrade is a dud, since it won't update using either the phone or the desktop software.

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BB Torch :: App World Will Not Open After Update?

Apr 30, 2012

I have tried deleting and reinstalling with reboots and battery pulls. I have tried clearing the cache. The icon is there, but nothing happens when I click on it. It worked fine until I downloaded the update that came out last week!

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BB Torch :: Frozen Upon Software Update?

Jun 3, 2012

My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.

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BB Torch :: Can't Access Email After Update

Mar 23, 2012

Using the blackberry desktop software, I just updated to:6.0 Bundle 3049 v6.0.0.706 and Platform 6.6.0.246 Once completed, I can not get my email on my account to work. I try to go into Setup but it's saying that it can't open the email setup application and to contact my wireless provider. At the moment I can only use the Wi-Fi connection and don't have access to a mobile signal.I can access the internet, twitter, and facebook, but can not get or send messages through my email account setup on the phone.

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BB Torch :: Can't Download Nor Update 9810

Dec 24, 2011

I just bought the Torch 9810.And I'm new to Blackberry too, facing some problems on my torch 9810.In the beginning I try to download some apps from Blackberry world am able to do so, the same goes for update.I did clear history and cookies once I exit from the web don't know did I delete some app wrongly on my phone?During these few days I try to download apps from Blackberry app world can't do so.

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BB :: Can't Get Emails On My Torch 9800 After Update

Oct 30, 2012

I received notification to do a system update so i did to vs 6.0.0.3155, now i cang get emails, i have tried pulling the battery and restarting, i have tried going to set up and email and then it freezes and wont do anything. I have tried deleting email account from the phone completely and restarting the phone and tring to go through set up once again and the same thing it freezes up. also they touch pad is now not working properly as well as its working slowly

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BB Torch :: Core Applications Update?

Sep 30, 2011

I have the torch 9800 and whenever I connect it to my computer and use the blackberry software to backup everything and update my apps it always says I need to update the core applications so I just do what it says to do, anyways I'm just wondering if that's normal to have to update the core applications every time I connect it, or is that not normal.

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BB Torch :: Downloaded Update Now Protect Won't

Jul 10, 2011

I'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).

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BB Torch :: 9810 Frozen During Update

Nov 26, 2012

My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.

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BB Torch :: Update OS 7.1 In 9810 For Factory?

Aug 1, 2012

i have bought my torch 9810 from employee referal program from RIM directly ,so i am not associated to any carrier.currently i m in india and have OS v7.0.0.353 .my vendor id is 612.i want to update the new OS 7.1 , but whenever i try to update from my phone or desktop manager, it says your phone is up to date.

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BB Torch :: Keeps Restarting After Update New BBmessenger

Apr 18, 2012

About 1 hour ago (8am CET) i updated to the new blackberry messenger, the normal way using my phone.

After updateing rebooted as was needed, and now my phone keeps on rebooting. When restart gets to about 75% my screen turns all white and it starts all over again. Have tried a batterypull, dont know what else to do.

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BB Torch :: New Software Update For 9800?

Aug 26, 2010

I updated my software and have LOST my contacts, Appointment, and Pictures.it is no wonder Apple and all the androids are kicking your butt my next phone will not be a blackberry

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BB Torch :: No Data After Software Update?

Oct 12, 2011

No data after software update

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BB Torch :: 9810 Frozen On Update?

Jul 1, 2012

my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!

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BB Torch :: RESTORE Won't Finish When Doing An Update

Oct 24, 2010

I have a 9800 with Bell Mobility in Canada and while backing up up the phone using the Blackberry Desktop Software I was prompted about an update to the OS, specifically 6.0 Bundle 3049 (from Bundle 2647). I proceeded to do the upgrade and all seemed to be going fine i.e.- Backup (complete)- Install (complete)- Reboot (complete)But the Restore has been in 'progress' for too long now with the green progress bar seeming to be stuck at around 90% to the end but now always showingDatabase: Enhanced Gmail Plug-in (1 of 1 items)(On the grey screen of the phone there only appears the 'icon' for a computer and the phone but no connection between the two)Do I let it continue the night?At what point do I disconnect and then how do I proceed?

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