BB Software :: Can't Seem To Get The Media Manager To Work?
Jan 31, 2010
i have windows vista and I uninstalled and re-installed desktop manager 5.0. i clicked on install media manager and when i restart the computer, the desktop manager no longer opens up. do in need to install an older version then upgrade?
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Jan 12, 2011
I have a Blackberry 8330 (CDMA) v4.50.191 (Plaform 3.4.0.62).The Blackberry desktop manager is v4.5The Media Manager doesn't work.when I click on the icon for it, the window gets a grayish tint -- like it's going to do something -- but then it returns to normal and nothing happens.I am trying to download photos I took with my Blackberry camera to my computer.
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Jan 24, 2010
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
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Aug 8, 2010
When I launch Media Manager on my PC, I get a message that file "About_RIM_Background.png" is not found, and the application terminates. I found the file is present. What can I do to get pictures off my BlackBerry and into my PC?
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Mar 13, 2010
It's the one from Desktop Manager. I installed it but once I opened it, I'm pretty sure I'm never going to use it. Can I get rid of it? When it was downloading, it said the size of it was 133 MB, so if I can delete it, I would like to.
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Apr 8, 2010
Most recently, my Roxio Media Manager isn't working. Everytime I click to go into it, I'm getting a Runtime Error.
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May 26, 2010
When I start the Desktop Manager and connect my phone everything works fine. I then try to launch Media Manager and the Device connected (PIN) : Blackberry 9550 (310C647) goes grey and the software says " There is no device connected. Please connect your device in order to view its contents."
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Jul 11, 2010
I've been using this phone for over a year. It has always been hit or miss when I try to connect using media manager anso I can load music files. The straight USB connection s very reliable so I know the cable and card are fine. Any suggestions on why media manager cannot see my phone?
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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Jan 18, 2010
I just got a new curve 8320 and I've installed the Blackberry Desktop Manager v 5.0.1.18
It connects to my BB fine via usb cable but in Add/Remove Applications, it comes up blank with the message "No software is available for your device".
Also, when I try to install the Media Manager, it gets stuck at "downloaded 59.7MB out of (unknown)" and then the loading box just disappears. I've tried just reclicking the Install button and the same things happens.
I've tried to look online for the Media Manager file to download separately but nothing came up.
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Apr 1, 2010
have had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
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Jul 20, 2011
When I connect my Droid 3 to my computer via usb it automatically opens a tab in my internet browser to Verizon's V Cast Media Manager. How do I turn this off?
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May 11, 2015
I used to use ES file manager to manage my files on my xperia SP. Now I had xperia Z2, but I can't use ES file manager the way I used to. I mean : if I want to move for example a picture from my internal phone memory to the External SD card , message pops up telling that the task failed.
Then I press on Task Details and a Hint pops up saying: Your system forbidsES from writing on external SD card(check [URL] .....), so ES can only write on it after rooted. I tried to enter this url but couldn't, an error occured saying :
Your client does not have permission to get URL /p/android/issues/detail from this server.
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Apr 29, 2010
I"m trying to get video converted correctly on my Black Berry flip phone, but I can't seem to figure out how to convert the video with the Roxio Media manager so that the video is saved sideways.. So when I play it in my Black Berry Flip it fills up the whole screen.
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Feb 28, 2010
I'm trying to sync music and pictures to my 9700. On the left hand side of the desktop manager under the "Media" heading I have section for music but nothing else. How would I add the pictures section where I choose which folders I want to sync?
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Jan 19, 2010
Device info Storm 9530
Your carrier: Verizon
Model info and OS version (go to settings, options, about):v5.0.0.328
Add above to you profile if you dont wat to type it in all the time.
Apps and free space No Apps. mega free space .File free before and after a battery remove/replace. (settings, options, status): Did a battery pull fix your issue? no Apps installed and their version if possible. (settings, options, applications): n/a BT device model/version (you will have to look at the BT device): What's a BT device?
My storm connected GREAT to the desktop manager with my old work computer. synched all my contacts and appointments from Outlook which is all I wanted it to do. Work gets me a new computer. 64 bit, dual processor, a million gigs of RAM. I download and install newest Desktop Manager from Blackberry site. start it up. I get this little window: "Before you begin verify that your current Blackberry device is connected"
So I connect the Storm via a USB cable. As I wait, Windows 7 does it's thing, installs whatever it thinks it needs, and then asks what I want to do. Meanwhile Desktop Manager (DM) does not see the Storm.....
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Apr 4, 2012
I get a white screen for some seconds and then it returns back to application manager's menu, Every time I press on "installed apps" in application manager. Therefore I can't uninstall any application.
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Aug 28, 2010
After updating to latest firmware v20.0.005, Nokia 5230 file manager backup won't work? It says that "memory is full" (which is NOT true - there's around 30mb free) and asks to "close applications" which is ridiculous as none besides menu and home screen is open?
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May 13, 2012
file manager does not showing files which are installed by me on Nokia 5233. Due to this I can't delete unwanted files
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Jul 1, 2011
I can only use the shortcuts when facing the "playing media", music to be exact. If I'm at the home-screen, menu, blackberry messenger or any other screen besides the "playing media" screen, I can't change songs, volume and pause/play. I've been having this problem for a couple of weeks, how to enable the shortcuts (the side-buttons) no matter what's on your screen?
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Apr 24, 2010
The loudspeaker on my phone works perfectly when I'm receiving phone calls etc but when i start playing music or watch videos the sound goes to the earpiece and I cant find an option to change it to loudspeaker. Would anyone know how to change it back to loudspeaker?
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May 20, 2010
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.
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Jun 3, 2011
It wants me to format n I refuse too I have lots of photos on there. I do not use a PC, I tried to repair it goes forever usually freezes n when I do that I have to turn off and won't turn on I have to do batt pull, or it fails, I'm not sure what to do to get it to work again, it is the one I got with this torch 9800, and never had a problem, now it won't work,
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Jun 2, 2011
I also am IportingMusic Albums into Media Go, and some Albums have their cover some don't.I have found if you tap on the Album and go to properties you can add Album Art work.But still some albums refuse to pick up the art work,or they dont have the option to show properties,WHY?
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Jun 21, 2011
My media card slot just stopped working suddenly and i cannot figure out why. i have a media card in there now but it doesnt say it detects one. ive also tried putting in another media card but it says it doesnt detect that one either.
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Mar 24, 2015
WiFi dont work with social media apps i have a samsung s5 worked fine a week ago now mine nor my husband work at home all other computers and tablets work just fine???
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Jul 21, 2011
On a phone call, the earpiece will not work. However, speakerphone will work and earphones will work.It refuses to play media audio, either through the earpiece or the speakerphone. However, it will play through the earphones.
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Aug 29, 2014
my iphone 4 speaker not work for media player or youtube, but work for ringing call.. why..
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Oct 5, 2011
When will the Motorola Media Link for Mac work with the Electrify?
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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