BB Device Software :: Software Update - Can No Longer Set A Password For When Locking Phone
Jun 10, 2010
I had to do a software update (obviously) because most of the features on my phone were not working, including the proximity sensor. Since updating it yesterday (9.6.10) I have had even more trouble. I can no longer set a password for when locking my phone. This is hugely inconvenient as security is one of the most important features for me. The only time it prompts a password is when the phone switches on. Also, when locking the phone, whatever was displayed before locking remains displayed, it just disables the ability to edit. Thus defeating the object.
When I locked my phone I liked the fact that whatever I was doing was hidden, and a password was necessary to access it! Finally, the proximity sensor to my holster is still malfunctioning. It activates when the phone is 3/4 of the way in, but the screen is then switched back on, along with full keyboard function when it is fully in the case. Thus also removing the ability to "lock upon holstering". I'm not happy with this software update and please tell me there is a fix for it, because I'm ready to throw this thing away. Cheers, Aimee 9700 Software v. 5.0.0.586 (platform 5.1.0.146)
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Jul 25, 2010
Hey I was wondering how to lock my bold 9700 with a password with 5.0.0.714 on it cuz I can't figure it out.
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Sep 6, 2010
How do you set a password on the BB Bold 9900 so when it locks you have to type a password to unlock?
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Nov 30, 2014
I need to restore a iPhone that we are no longer using. The trouble is we cannot remember the password for this old device and Find My Phone is turned ON the device. In order to restore the device, Find My Phone has to be OFF but in order to turn it off, you have to know the password. Vicious cycle!
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May 20, 2010
I tried searching but couldnt really find what I was looking for. Is there anyway to password protect your S2 only upon locking it? So in other words everytime I manually lock my phone, when I go to unlock it I would have to type in a password. I'm not really feeling the the whole password protect after 1,2,5,10,15,20,30, 1hour. I only want it to password protect when I lock the phone.
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May 29, 2010
I purchased my N97 about a year ago and I absolutely adore it. I haven't run into any problems until last week. When I turn on my phone, enter the unlock code and use it to do whatever I need to do, it works fine. However, if I lock the phone or let the backlight shut off, it won't turn back on and neither do the lights on the number keys. Here is the funny part: If I press the power key (as if I were to change my profile) the backlight turns on, allowing me to see the screen, but the number keys don't light up! Does anyone know what I can do?
I'm not very tech savvy (so please don't laugh if my solutions are completely wrong), but here are some of the things I have done to try and rectify the problem:
- Let the battery drain completely and charged it in the hopes that it would rectify itself like it has in the past with other issues
- Took out the battery, SIM card and memory card just to make sure everything was inserted properly
- Restored the phone to factory settings
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Apr 19, 2015
Yesterday i update the official new version of 5.0.2 on my Galaxy S6. Then i charged my s6, at some point I wanted to see how much he charged i press the home button NOTHING happened. I try to reboot NOTHING odin it does not recognize the device. The battery is full so that is not the problem what can i do.
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Jun 23, 2014
My iPhone 5S, less than a year old, began locking up last night. I cannot do an update, access iCloud, photos, app store updates, and sometimes even the phone. Once I click on it it doesn't let me go any further. It will let me hit the home button and back out to the home screen, but nothing else.
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Mar 30, 2012
my iPhone 4 is lost, how can I use my mobileme app in i cloud to remote lock it if i cant remember my passcode?
Info:
iPhone 4, iOS 5.0.1
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May 12, 2010
I have just upgraded my 9700 to .593 and everything works fine except for locking the phone keyboard.
Previously when I click on the top button of the mobile my phone goes into "Password mode" locking which means you can't unlock the device unless you enter the password. But after the update, clicking the button will only lock the keyboard and anyone can unlock it by clicking the same button.
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Jun 6, 2010
My Curve 8900 has started to lock on it's own. Sometimes it happens when I'm typing an email or text, sometimes it happens when I'm waiting for a browser page to upload. Initially I thought it might be a particular keystroke I was hitting but it has happened when I'm simply holding the device and not typing at all. Has anyone had this problem or does anyone know how to fix it?
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Apr 27, 2015
Is there a way to manually lock the device instead of waiting for the amount of time you specify in setting to expire? I have the Galaxy S5 and would like to be able to quickly lock it with a key press or something similar. That way I can increase the time before it automatically lock for quicker access. Surely there's a way.
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Apr 30, 2010
I recently updated my Blackberry 9700 and ever since it's not as it used to be. I used to press the top left to lock button to lock it. When I did this the screen would dim, but now when I press the shortcut key the screen goes black. Then if I press the shortcut key again it unlocks it straight away even though I have the password option on. Before, regardless of which ever key I pressed it would always ask for a password. Now, the only time it asks for the password is when I take it out of the holster. This is really annoying me.Is this something that i can change or do i have to do a restore??
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Jun 9, 2010
I was travelling with a friend who is using Storm 2. We were comparing our devices and founf that at certain area the Storm 2 signal is on 3G with the bb logo but my Bold 9700 signal shows EDGE. But when I change the option at Mobile Network to 3G only, my Bold 9700 is able to lock the signal to 3G, however when I change back Mobile Network to 3G & 2G it goes back o EDGE (not immediately though).
I am currently running OS .680.... Is there a fix to the problem above or it is a known Bold 9700 issue or a known .680 issue. I have not try this with previous OS so not sure if it will acted differently.Any opinion. Am considering downgrading the OS but will wait for feedback first.
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Mar 22, 2015
I don't want the side standby button to lock my device EVERY time I press it, and sometimes I can't wait 5/10/15 minutes for the device to lock itself.
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Oct 8, 2014
I have an S5 for my work device. It is locked into the corporate policies setup by my IT department.
My first issue is - as part of policy, I must have a strong password and my phone auto locks after 30 minutes. When I make calls, even 3 second phone calls, the phone will lock after I hang up.
My second issue is kind of linked to the first - when my phone is connected to my Sony Car Stereo, it disables the keyboard so I cannot type (obviously a safety feature), which is fine because I do not drive and text/email etc. except that after I take a call, I cannot unlock my phone to allow me to make another call.
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Dec 1, 2015
I just started noticing that when I hit the power button on my N6 and it shuts off I hear a popping sound. I also hear it not when I swipe up and put in the pattern lock I have, but when the phone unlocks after that when the homescreen comes up. Is this Normal? I swear I didn't hear it before.
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Feb 21, 2010
I purchased the Sprint Blackberry Tour 9630 (without camera) the other day. When I went to plug it into my computer yesterday to back up my info, etc. it prompted me to upgrade to 5.0.0.484 from 4.7 (I believe.)Question - after I upgraded, the lock device feature went away. I usually use the left convenience key to lock it. However, the icon is no longer there and I no longer have the option available in the keyboard/screen section. PLEASE HELP! I need to be able to lock my device.
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Aug 30, 2014
I synced my phone to too many devices, some of which I don't have anymore, how can I delete them?
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Dec 4, 2012
Google alerted me to suspicious login activiity to my account last night, so I changed my email pass. I'm trying to update the password in my Blackberry email settings, but getting error messages. It keeps saying I'm typing the last password incorrectly, but I'm not. What can I do differently?
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Apr 27, 2012
This is a company iPhone. It stated passcode is expired; I changed it. Now new passcode comes up invalid and locks phone for longer and longer periods.
Info:
iPhone 4S
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Jan 1, 2010
I wanna update my N82 to V35.0.002. But my device is locked to only one sim ie. i forgot my lock code (5 digit no.) So can i update my device?Please reply as soon as possible as i wan't to update it now itself.
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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Dec 10, 2011
I am having issues with the GPS since I installed the new blur update. No matter what dorking pose I use (left my arm raised above and away from my body in the middle of a football field) the GPS doesnt lock on. I sync my device right before a run as stated on here somewhere and still do not get any results. This will be the third time I have tried to lock on in 3 days with no luck.
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Jan 13, 2012
My blackberry style with sprint keeps locking me out it won't accept my password. This is the second time in 3 days. I don't want to wipe out my info again. What can I do?
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Apr 4, 2012
how to lock my phone so when I am on the phone it doesn't hit the keypad, but how can I lock it from dialing into other apps on my phone?
Info:
iPhone 4
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Mar 29, 2011
I am using 8520 curve I have set left side to to lock the keypad. When I updated the phone I lost the shortcut for locking the keypad. When I tried setting it up from option/screen/keyboard, I could not find option to set left side key to shortcut.
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Mar 9, 2012
Every time I flip open my phone, it takes anywhere from 5 to 30 seconds to respond. The clock will still be showing the time from when I last used it. Took the phone to Sprint and they fixed it for a couple weeks, but they said if it starts happening again I would have to deal with Blackberry.
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Aug 16, 2010
I have previously used my e71 to retrieve e-mail from my Hotmail account. Now when I try to do this, it is showing a screen with a red "@" above a box asking for a password to be entered. I have not knowingly set a password for this function and therefore can no longer retrieve e-mails. how I can get my e-mail access back?
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Jun 1, 2014
I changed apple I'd to new email on line and when I went to change I'd in phone it still has old I'd with email I can no longer access and I don't remember old password. How can I reset set it in icloud with new I'd?
Info:
iPhone 4
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