BB Curve :: Data Gets Stored On The Desktop During A Sync?
Mar 3, 2012
I recently had to reboot my Blackberry and lost all data. Luckily my desktop was fairly updated...with the exception of the Password Keeper!! I cannot find anywhere on the desktop application where this data was stored...and I have like 30 passwords. Anyone know if and where Password Keeper data gets stored on the desktop during a sync?
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Jan 13, 2010
When I try to sync the contact list from outlook I get the error "unable to read application Data". I can sync my calendar, tasks and memos from Outlook, but for some reason I have problems with the contacts.
I have a Curve 8520
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Oct 5, 2010
my sync with outlook address and calender are not working after being trouble free for two years. The only changes have been blackberry desktop and phone pgrades.The symptoms areinitial sync runs but does not sync items in bothif l run "sync all" blackberry desktop software tells me "data sync in progress" and does not move from this.If l go to change settings in blackberry's desktop organiser tab then the software freezes.desktop tells me sync has been successful but clearly it hasn'tHave triedreboot of phone by removing battery for 10 minsrebooting PCreinstalling blackberry desktopreinstalling desktop default settings Details hone curve 8520blackberry desktop software 7.0.0.43 and checked that it is the latestoperating system windows 7
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Aug 9, 2010
I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.
Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??
I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".
I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.
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Aug 20, 2014
I went to clear out cache data in my apps the other day and noticed almost all programs show 12.00Kb cache sizes, but the app data listed has grown to ridiculous sizes. Facebook, all Google programs, etc. Nearly every installed program. Facebook's shows its app data at almost 200 MB!!! Wtf?! It's less than a 15MB program, so clearly the cache files are being stored as app data, and therefore cannot be removed without wiping configs for the programs.
HTC one m7, kitkat 4.4.2, sense 6.0
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Jul 12, 2012
When I plug my Blackberry Curve 8330 into my desktop to charge and sync it, everything freezes and the message says "Getting status information from Outlook Calendar." And it doesn't allow me to cancel. it says it is cancelling but it never does. I have to turn the desktop off to get Blackberry to cancel. How can I fix this?
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Oct 14, 2010
I recently had a pressure crack to the LCD on my Curve 8310.I need to access my stored passwords in Password Keeper, however since the LCD is toast, can't read anything on the phone.I'm waiting on a replacement LCD, but need Password, ASAP.Is there any programs to view the program on the pc?
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Oct 7, 2012
I connected my blackberry curve 9360 to my computer via blackberry desktop software for the first time today and it asked if I wanted to update my device.
I clicked yes, then it started the first stage of updating and it has frozen backing up 'Database: Options (3 of 21 items)'
Is there a way to unfreeze it or would it be safe to eject my phone and try again?
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Jul 28, 2011
I just downloaded the desktop manager for my new windows 7 machine - I use outlook. When I try to configure my data files. an error message tells me it "cannot locate message stores" Does any know where my outlook data exists in the windows 7 world? I cannot locate it.
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May 1, 2012
I have no problems up to yesterday and am now receiving a message - Intellisync Unknown Error -
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Apr 2, 2012
When I plug my Blackberry Curve 8330 into my desktop to charge and sync it, everything freezes and the message says "Getting status information from Outlook Calendar." And it doesn't allow me to cancel. it says it is cancelling but it never does. I have to turn the desktop off to get Blackberry to cancel. How can I fix this?
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Apr 5, 2011
Hey anyone have a link to Blackberry Desktop Software v5...or even v4? V6 has been giving me nightmares since it came out.
I can never get my organizer to allow sync of my contacts...the check box is inaccessible and it states "Not Installed".
I completely uninstalled the application, removed all of the folders and cleaned the registry them reinstalled the program but still have the problem. The last time the Blackberry Desktop Software worked was a very early version of 5 or maybe v4,
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Sep 4, 2010
So I had an older Curve, and now I have a brand new Curve 3g. The older phone has malfunctioned, and I can't use the keypad, but it still recongizes the software when plugged in, and i can charge it - this is why the data couldn't be transfered from my old phone to the new one at the Verizon store. So, I want all the contacts, my to-do lists/memopads, etc transfered into the new phone using Blackberry Manager on my PC (Vista). So i selected the 'Device Transfer Wizard" from the main menu, and followed instructions - i get an error message that tells me, basically, I "need to remove some applications from my existing device because there is not enough space on the new device to accomodate them:" I don't get this - the new phone has 256mb memory compared to 32mb in the old phone, and I don't even have apps on there except facebook (I tried to delete my apps on the old phone and all it showed me as having was Facebook.So, I tried un-checking various boxes on the screen that asks what i want to transfer, and even with them all un-checked it still tells me there is not enough room to transfer.Am I doing this wrong? i just want my contacts and to-do lists transfered to the new phone - I don't know what this thing about the "applications" and such is about but I just want my data transfered.I will say that the Blackberry Manager application that I have is very slow, non-intuitive, and generally a huge pain in the **bleep** to work with - I would think that a slick tech company like Blackberry would have a far better program than this "Blackberry Manager".. I am impressed with the Blackberry phones but dread using that Blackberry Manager every time I need to (such as when putting anew ringtone on my phone).
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Feb 21, 2011
I have an 8350 nextel, outlook office 07 and desktop software version 6.0.1.18. I recently changes jobs and put my new information into my phone and I am now working from home so I have never needed this before. my email is sending and receiving no problem, my calendar is syncing perfectly but my contacts will not sync. the sync process seems to work from the software (it goes thru the motions) but when I look in outlook, no contactsI have looked around the net for possible solution and even tried most of the things I've seen...to no avail. I just want to get the contacts off my phone and into my outlook.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Jan 26, 2012
I want to know where the GPS data in E63 is stored?
Nokia E63-1, RM-437, 510.21.010Nokia C5-00.2,RM-745,091.002
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Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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Aug 31, 2010
When setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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Jun 4, 2012
I keep getting a Line 140 error when I sync my blackberry and it stops the sync.
[Error Log] .....
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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May 14, 2010
I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.
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Oct 20, 2012
I've had my phone since April and has recently started to experience a lot of problems with the handset. I'm best mentioning that my technical know-how is very limited in terms of phones, but I've accepted the fact I'm going to have to run a factory reset on my phone. So the problems I'm experiencing:- All of a sudden, apps start crashing one after the other. So much so that I can't even turn the phone off properly and just have to hold the power button down until it goes off itself.- Sometimes it just freezes, and when it does, it rapidly drains the battery.- Other times it just randomly decides to turn itself off (this has happened during the night resulting in me sleeping in for work because my alarm has failed to go off!)- When apps have crashed and I've had to turn it on and off again, all information stored (ie. texts, photos, Twitter feed) after the 16th October is gone!I've even went on Kies Air to start transferring photos, videos, etc. to my laptop, but even that keeps crashing, meaning it constantly disconnects from the laptop. I cleared out a lot of old apps I don't use anymore, but they reappear when I turn it back on, resetting back to pre-16th October like I mentioned.
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Jun 4, 2012
I previously had a BB Curve. I store a lot of information in the notes portion of my contacts. With the Curve I could search for items stored in notes and it would display any contact that contained the search criteria. I currently have a BB Bold 9930. When I do the same type of search it doesn't retrieve the contact. I spent a lot of time and energy to store needed information for quick reference and now it is useless.
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Apr 10, 2010
With my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing:
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by synching one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
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Aug 16, 2010
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
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