BB Curve 8500 :: Network@etp Unstoppable Emails On Device?
Feb 13, 2010
The Case:
The customer tried to sync his blackberry with blackberry desktop and few hours later start an amazing number of new emails into one of his POP3 mail accounts.the emails follow this problem http://www.blackberry.com/select/es/support/kb/internet/KB04254_-1.shtml so yes, the customer did install the desktop with BES option and he have BIS. carrier: Movistar - Uruguay Blackberry 8520 @ 4.6 few screens to be clear and help to explain as the previous link says i had:
- Uninstalled the Blackberry Desktop software from pc.
- Deleted all Service Books
- Whipe the phone (also third party apps)
- Deleted the BIS Account
- i did checked if it has the right configuration at admin provisioning site (was right,it had BIS)
- Made a new BIS account
- Added the two customer Email accounts
- Restored the backup of phonebook, calendar, tasks, sms, email. (NO service books restored)
but two hours later, the customer once again get the unstoppable mail, the mails came to his mail box, not just the divice, and is just with one of his accounts. did i do something wrong? what more can i do? any suggestions?
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Apr 5, 2010
My bb device was never locked to any network, but i am currently on Globe Telecom in the philippines.
I downloaded the OS package for that carrier from URL...and installed it on my pc.It then asked me if i wanted to run the desktop manager and i chose to do so.i plugged my bb in and clickd on the application loader -> update software but there was no option for the v.5.0 software.
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Mar 3, 2010
I am having problems today with my 8520 Curve. I keep receiving a message from donotreply@blackberry.com informing me that my emails are not being delivered to my device. It goes on to tell me to turn on the IMAP setting for all mail on my email account and validate my account. Having checked, my IMAP settings are correct so I re-validated my Bkackberry and, for all intents & purposes the email account is now valid. However, I then shortly receive another message exactly the same from donotreply@blackberry.com. I have gone round this cycle 3-4 times now but am still not receiving emails.
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Jan 28, 2010
Can a Verizon-branded BB Curve 8530 be unlocked to use on a GSM Network such as T-Mobile? I really like the features on this model and want to buy one off of E-bay, but only if I can unlock it and use my current SIM card in it. I'd appreciate any help youse guys (and gals!) can give me.
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Feb 17, 2010
My 8520 is set to receive emails from a pop email server. This email server is a Smartermail type that I access via a web browser so that I do not have to worry about syncing emails across computers. I have numerous filters on the Smartermail to ensure clients mail goes into named inboxes. None of those filtered mails are being sent to the blackberry. I only receive the unfiltered emails. This is clearly no good at all as I am missing pver 75% of my emails. I could of course set the Smartermail to forward ALL messages to the blackberry email address but this would create two problems - duplication of mails on the blackberry and replies from the blackberry inbox would carry the blacberry sender address and not my company one. The other alternative would be to remove all filters on smarter mail but this would create a big housekeeping headache with one enormous mailbox.
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Feb 20, 2010
I just upgraded my 8530 to OS 5, funny thing though, when I'm not at home on my WiFi, I don't receive my emails, the browser doesn't seem to find anything (sticks are "requesting") and the FB app doesn't work.However, when I am away from my WiFi, my Pandora App still streams music from the web, so I'm wondering if there are any settings that may have been reset regarding the internet or data?
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Feb 26, 2010
I brought a new Blackberry Curve 8520 recently (PIN No: XXXXXXX) from China from a branded Blackberry Showroom. And OH I almsot forgot Im taking my precious time and the added pain to write this post to get a resolution instead of a diplomatic happy go lucky and irresponsible answer saying that "We are very sorry that feature is yet not available" or "We are sorry to hear that we will do that in near future", I've heard lot of Sorry's and Apologies over this issue, so please don't feel sorry about that if your not really sorry!My problems described step by step:
A) Whenever I receive an email on my Hotmail which is successfully configured on my BB, if there is a filter to sort it into a predefined FOLDER, then BB fails to retrieve that email?
B) Its logical to sort your emails into folders if your getting tons of email and your business relies on that medium of communication?
C) This is a GLOBAL issue faced by every BB user? Oh Yes I already did some research on the BB Support Forums and everywhere else.
D) Since my Blackberry model is 8520 aka. SmartPhone which is an understatement? SmartPhone I mean come on ? Its a Dumb Phone that cant detect Email Folders!
C) I don't want to pile up my other emails by using a solution which youre about to say -> Forward your email to another email address Inbox! Or asking me to upgrade my Hotmail?
D) Gmail works perfectly under this scenario, ie. I also use Gmail thanks to my conscience I can successfully receive all emails even if they are sorted or filtered into Folders!
E) Should we urge to ask Uncle Billy to modify Hotmail so that this work on everyones BB? Sure that would be fun but I think he's too busy!
So, the Answer I can predict with my super powers is -> Either NONE you wont respond at all! or this post might get deleted because of the nature of this issue being over reacted upon or you will say "Sorry we are working on that since our Programmers, Technicians and Engineers goofed up big time, but hopefully we will be able to fix it in the next BB so you should throw this one as soon as a new one arrives and make another Dumb purchase of a Dumb Phone !
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Apr 10, 2010
So, Ive had my blackberry for a few months now and it was working fine but then earlier today it stopped receiving emails... I have 3 emails linked two hotmail and one Gmail...I have deleted and re added the emails and still nothing the odd email comes through. I'm in the UK have a curve 8250 and my network is Virgin Mobile.
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Aug 14, 2010
My blackberry has suddenly stopped sending & receiving emails, cannot work out why, have not changed any settings. When I took it in to the T-mobile shop they said I needed to install some updates, which I did, but it still isn't getting or sending any emails!
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Jul 18, 2010
Is there a simple way for me to tell if I am using the wifi network at home? Is the wifi icon on top right corner of browser the indication. I am trying to make my wife feel comfortable that is OK to surf as she wishes while at home.
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Mar 7, 2010
Just upgraded from a pearl to a curve and al of a sudden am experiencing this apparently common problem.Sorry if this is a new topic on old subject but I am at end of my tether trying to find a solution. To date I have tried
Manual setup
Static IP
Phone restore
Battery removal
Sim removal
Router Restore
So, today, and purely for research purposes went to McDonalds for lunch and tried their Wifi (had a quarter pounder with cheese with sprite for those interested) and just like back at home, connects first time then drops then "failed to associate with network".I am on Orange with the Blackberry unlimited internet add on and everything worked fine with my pearl.Have tried Orange tech but , well the less said the better there.
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May 29, 2010
My email quit working. I took out the battery, tried the host routing table. My carrier is sprint. What else could i do to get my blackberry to work
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May 3, 2010
I have an annoyance I wish to get fixed. When I am sending an email through the browser, not the blackberry's integrated email function, after the message is sent, the recipient recieves 10-20 messages. I sent an email to my work boss and he recieved 110 copies of the exact same email. YES, I only hit send once. This occurs with outlook express online, using two different email accounts from two different websites.
I tested this out again just now, and sure enough, I got 12 copies of my test email to my personal account. My phone was telling me I have all 5 connectivity bars when I sent the message.If I were to guess, this would be a connectivity issue or maybe something involving my wireless carrier, but I figured here would be a good place to start
Blackberry Curve 8520
v5.0.0.508 / Platform 4.2.0.230
Battery pull did not fix
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Aug 5, 2010
I'm new to blackberry. I purchased a Blackberry Curve 8520 yesterday and I am having some trouble with it.
Problem 1:
New messages wont show up, I have to go into general messages and select "View Folder" > "SMS Inbox"
I have it set to combined simply because I just want all my messages in the main message folder but whenever a new message comes in I have to go into the SMS inbox folder.
Problem 2:
I'm having the same trouble with my email, I keep getting the notification come up for a new email but it is no-where to be found.
Problem 3:
I've set my blackberry to the Vibrate profile, the only time it seems to vibrate is when I get a new facebook notification and thats it.
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Mar 17, 2010
What it says is this.."Provisioning Status".."The network is configuring your device".then it says "Your device could not be registered with the wireless network. contact your wireless service provider",but i can call and receive sms!Any suggestions?
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Jan 17, 2010
i buy new 8520, how to verify my 8520 device ?
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Jun 6, 2010
A couple of weeks ago my employer gave me a password to activate my Outlook account for my Curve 8530. I was able to send and receive emails for about 3 days, then I suddenly stopped receving emails.I can send email from my outlook address, my Sent Items appear and my Outlook calendar items appear on the blackberry calendar.I'm just not receiving emails through the Inbox.I've contacted my carrier and my IT department at work, but no one can figure out why I'm not getting emails on the Curve.The usual fixes aren't working.
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Aug 30, 2010
I think i have the same problem with a few BlackBerry Users out there. I can't view SMS even though there's clearly a notification stating that i've a new SMS. I need to go to View SMS inbox to view the message.
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Jun 7, 2010
I've being trying to update my device software but it's impossible, not even downloading the archive from the web.
Everytime I plug in my phone and open the blackberry manager to do whaterver it gives me the message that I haven't installed the Blackberry Device Manager . I updated my desktop manager to version 5.0, and I tried to update my device software and it says that I don't have any updates, after that I have deleted the files device.xml and vendor.xml but again when I plugged in my phone it comes the message that the Blackberry Device Manager is not installed. I've uninstalled the desktop manager and it let me use once but again no update for my phone software and then again the same message that i haven't installed the Blackberry Device Manager
My carrier company here in Ecuador wont help me cause I bought the phone in the USA, but anyways I have friends that have the same problem as and they have bought in Ecuador to Movistar (my carrier) the same phone and the update to 5.0 doesn't work.
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Jun 7, 2010
I've today invested in this device, and I'm having trouble getting the browser to work, I did have a gander round the forums and the blackberry support section about this problem.
I've created the Wi-Fi Connection its come up as "Wlan_089A8C"
I still can't connect to the browser.
I see the browser is "HotSpot Browser" But in the general properties how do I change the Default Browser To another browser for this to work?
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Jan 25, 2010
One step forward 2 steps back! I had a problem with my e-mails I stopped receiving messages on Friday and since talking to the service centre I now have 2 icons on my main screen. The new one has a globe at the bottom and my email address at the top when I scroll over it. All very nice but totally unnecessary.
Since this icon has appeared all my emails on my main computer are being marked as read. They were not before Friday Any ideas??
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Mar 23, 2011
I have a user that setup her personal Blackberry to receive Calendar and Contact information from her Outlook at our company. According to her she stopped doing that a while back. However, she receives over 100 emails a day
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Sep 22, 2011
I have set up email on my BB and receive OK however the BB emails do not update when I have read or deleted them on my laptop and visa versa. I also keep getting email messages that say " This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and a load of code. I get loads of these in one day/night. My work email is being accessed via MS Webmail as far as I understand.
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Jun 30, 2011
I used my 8520 curve with MTN without any trouble but with Tmobile now, I cant register my device. I've done the whole Host Routing Table routine several times and each time I get a message saying my device has been registered but when I try to add an account I get the same 'Device not registered' message. I've called Tmobile and they say all's fine at their end and they have no clue what to do next.
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Jan 19, 2010
As of recently, whenever I'm typing an email on my computer - emails will be sent to my BB as I type... so I get about 10-30 messages per email I type! It's getting so annoying!
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Jul 17, 2012
Ive had my bb curve for almost 2 years now and all of a sudden my emails have stopped coming to my device, ive tried going into the email setup and its not recognising my user name or password.
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Feb 13, 2012
So I use a Blackberry Curve 8530 and I have been having serious problems for the last two weeks. Every time I try to turn on my "Mobile Network" in Manage Connections, the device crashes then tries to reboot.It will continue trying to reboot until the progress bar in the Blackberry loading screen is full, then crashes again. It will do this until the battery is entirely drained.Because a drained battery causes the Mobile Network to automatically shut off, I can then plug the phone back into charge and it will turn on and be fine - until I try to turn on the Mobile Network, upon which the process repeats itself. Device info
-Your carrier: Telus
-Model info and OS version:BlackBerry 8530, v5.0.0.386
-Apps and free space
-File free before and after a battery remove/replace: 103829099 Bytes
-Did a battery pull fix your issue? No
-Apps installed and their version if possible. None.
-BT device model/version (you will have to look at the BT device):
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Jan 21, 2010
I had a Curve 8330 and had a problem with it sync-ing to my computer. Verizon sent me a new phone and it works fine. The only problem is that all of my old emails/texts are on the old device and I need them in my new device.Is there any way to download/sync the new device so that I get access to my old messages? Even if I could download/sync directly from hotmail.I would love to have my old BBMs too but that is definitely secondary.
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Feb 28, 2011
When trying to sync pc & BB, receive the message that the desktop software will not communicate with the device. I have uninstalled the software and re-installed and still no same message.
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Jun 13, 2010
For some reason, I can't receive emails on my @sprint.blackberry.net account. My Yahoo, AOL and Gmail work just fine. I signed up for a BB address on my phone's browser. When I try to log in on my desktop, it says my device is not accessible and I must visit the website on my phone. I have tried sending emails TO my phone and sending emails FROM my phone. Neither one works.
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