BB Curve 8500 :: Ensure Your Device Has An Active Wi-Fi Connection And Try Again
Jun 7, 2010
I've today invested in this device, and I'm having trouble getting the browser to work, I did have a gander round the forums and the blackberry support section about this problem.
I've created the Wi-Fi Connection its come up as "Wlan_089A8C"
I still can't connect to the browser.
I see the browser is "HotSpot Browser" But in the general properties how do I change the Default Browser To another browser for this to work?
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Jul 5, 2010
I am with orange and I have 500MB data per month. When I try and use the mobile network internet it says 'This is a WiFi service. Please ensure your device has an active wifi connection and try again'. Why is this? Also, when i try to update to 5.0 it says I need a data package but it worked on my old phone. And because of this I can't download the app world. The signal goes to SOS a lot as well but I think my house blocks the signal. Currently it says 'gprs' with 2 bars beside it.
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May 9, 2010
Today i bought the blackberry curve 8520 as a prepaid phone to use with my current plan, because my previous phone got stolen.the plan is with optus and has $500 worth of calls, unlimited texting and 700mb of internet, used with a htc dream.but the browser, or any other form of internet, will not connect whenever that sim is in the blackberry
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Mar 8, 2010
I have Verizon Wireless 8530 Cruve, I am running Windows 7. When I open the desktop manager and plug in my phone the computer shows it but not desktop manager. I have uninstalled desktop manager and reinstalled it, I have also rebooted the computer still nothing. I plug my husbands pearl in and it connects just fine.
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Apr 5, 2010
My bb device was never locked to any network, but i am currently on Globe Telecom in the philippines.
I downloaded the OS package for that carrier from URL...and installed it on my pc.It then asked me if i wanted to run the desktop manager and i chose to do so.i plugged my bb in and clickd on the application loader -> update software but there was no option for the v.5.0 software.
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Jan 17, 2010
i buy new 8520, how to verify my 8520 device ?
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Mar 3, 2010
I am having problems today with my 8520 Curve. I keep receiving a message from donotreply@blackberry.com informing me that my emails are not being delivered to my device. It goes on to tell me to turn on the IMAP setting for all mail on my email account and validate my account. Having checked, my IMAP settings are correct so I re-validated my Bkackberry and, for all intents & purposes the email account is now valid. However, I then shortly receive another message exactly the same from donotreply@blackberry.com. I have gone round this cycle 3-4 times now but am still not receiving emails.
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Aug 30, 2010
I think i have the same problem with a few BlackBerry Users out there. I can't view SMS even though there's clearly a notification stating that i've a new SMS. I need to go to View SMS inbox to view the message.
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Jun 7, 2010
I've being trying to update my device software but it's impossible, not even downloading the archive from the web.
Everytime I plug in my phone and open the blackberry manager to do whaterver it gives me the message that I haven't installed the Blackberry Device Manager . I updated my desktop manager to version 5.0, and I tried to update my device software and it says that I don't have any updates, after that I have deleted the files device.xml and vendor.xml but again when I plugged in my phone it comes the message that the Blackberry Device Manager is not installed. I've uninstalled the desktop manager and it let me use once but again no update for my phone software and then again the same message that i haven't installed the Blackberry Device Manager
My carrier company here in Ecuador wont help me cause I bought the phone in the USA, but anyways I have friends that have the same problem as and they have bought in Ecuador to Movistar (my carrier) the same phone and the update to 5.0 doesn't work.
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Feb 13, 2010
The Case:
The customer tried to sync his blackberry with blackberry desktop and few hours later start an amazing number of new emails into one of his POP3 mail accounts.the emails follow this problem http://www.blackberry.com/select/es/support/kb/internet/KB04254_-1.shtml so yes, the customer did install the desktop with BES option and he have BIS. carrier: Movistar - Uruguay Blackberry 8520 @ 4.6 few screens to be clear and help to explain as the previous link says i had:
- Uninstalled the Blackberry Desktop software from pc.
- Deleted all Service Books
- Whipe the phone (also third party apps)
- Deleted the BIS Account
- i did checked if it has the right configuration at admin provisioning site (was right,it had BIS)
- Made a new BIS account
- Added the two customer Email accounts
- Restored the backup of phonebook, calendar, tasks, sms, email. (NO service books restored)
but two hours later, the customer once again get the unstoppable mail, the mails came to his mail box, not just the divice, and is just with one of his accounts. did i do something wrong? what more can i do? any suggestions?
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Jun 13, 2010
when I want to connect to a wlan it says that a connection is already active and i need to close it to connect but no connection is active.I hard reseted it and putted the new software on but still the same problem,can you put a smile on my face?
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Mar 4, 2010
I just bought a Nokia 5800 XM. However, there seems to be a problem with WLAN connectivity. The phone can successfully search for available networks, and when I choose "Connect" the WLAN icon appears at the top right corner (as if it successfully connected). But, when I try to use the web browser, it pops up connectivity options (as if it is not connected to any WLAN network even though the antenna icon is there). I can choose the same WLAN from the options, but then it says "connection already active" and fails. When I open connection manager it doesn't list any active connections. A strange situation! I've upgraded its software to the latest version but that didn't solve the problem. Any ideas why this may be happening and how to solve it?
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Jan 26, 2012
I am locked out of my phone with a navy blue background that asks for me to put in my ID username (which is my email) and my password, Which i've typed in 8 times now, and its wrong?lso I clicked change password and it said "Request cannot be completed, please ensure that your bb ID had been activated and that you have typed the correct email address"well I definitely didn't type it in wrong. How do I activate it from this locked out screen?
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Feb 9, 2010
When I select a WiFi network from the E72 home page, it shows me the option to "Start web browsing".(The other 2 options at this stage are "Search for WLAN" and "Switch WLAN scan off". When I select the option to "Start web browsing", I get a list of bookmarks for the browser. But when I select any of those bookmarks, I get an error message "WLAN: WLAN connection already active. Close it and try again". Has anyone seen this before ? Any clues as to how to solve this?
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May 3, 2012
I have an action set up to start the Pandora app whenever my phone bluetooth connects to my truck. For some reason, today the action is active while I am at home and with no bluetooth connection. I rebooted the phone, but the action starts up again. Having the phone's bluetooth on or off doesn't seem to make a difference either. I tried toggling airplane mode on/off with no change. I tried deleting the Action and creating a new Action with the same results.
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Mar 16, 2011
When I'm on a call people tend to get some sort of interference It seems like my packet data connection remains active and I'm sure that's what's causing it.Is there a way to disable the connection while on a call, I know its meant to do that but I don't seem to get notifications that the connection is being disabled.
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May 19, 2010
I have a N73, I have a mail account on Google. I created a mailbox in my phone, configured it with all settings. I enabled Automatic email retrieval and the interval time was 2 hrs. All worked fine. I got the notification in first run. I noticed that my packet data connection was active for whole day, in result phone battery was consumed too early.
I just want to know these two things:
1. Why the packet data connection is active all time? Cant it active only on the retrieval hours. Not in the idle position?
2. Why the email alert notifications has just stopped showing NEW EMAIL
I am just missing my important mails due to this problem of notification.
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Aug 19, 2010
sony xperia x10 calls fall with Vodafone Italy active Internet connection
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Apr 21, 2011
Frequently, a couple of seconds after ending a call with someone on my 5800, the screen is filled with the message "packet data connection active" for a moment. The message won't go away by clicking on the screen. The only way to force it away is by clicking the red button, but that would also take me away from whatever menu or application I was at, so I'd prefer not to do that. Also, I don't want to change to connectivity settings per se, (as seen in, for example, this topic: [URL]). Rather, is there any way to disable just the message?
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Feb 4, 2015
I keep finding my phone will do random things in my pocket when out  and its really frustrating i had tried changing lots of settings todo with the screen as i thought it was when i got a notification it would wake the phone and my leg would simulate screen presses.
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That isnt the case however. I have narrowd it down to when i get in my car and the bluetooth connects to my car radio it makes the touch screen active, the screen does not light up but if you touch it as it connects it will wake the phone.
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Jun 28, 2014
I recently purchased a MacBook Pro. I have a 4S iPhone. I have turned on my laptop and noticed I have iMessages that never appeared on my iPhone. I don't get on my laptop everyday so how do I make sure all instant messages are sent to my phone and not sitting in iMessages on my laptop?Â
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Jun 17, 2010
I am going on holiday next week and this will be the first time I'm taking the phone with me (except in Switzerland where it remained in flight mode throughout). I want to ensure I don't get hit with any charges on my return.
I will be using the WiFi functionality as the hotel is WiFi enabled and I will be receiving/sending texts and phone calls. However, I do not want, under any circumstances, my phone to connect to the internet using the network as the fees are astronomical. How can I ensure that the phone only ever connects via WiFi?
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Nov 26, 2011
I have Sony X10i.... I have ANDROID 2.1-update1 (India)...i want to clarify following things:1. how to save contacts in my PC form X10i? i am unable to do so!2. if i update the fone to Android 2.2 or 2.3 then all data including msgs,contacts, calender are lost. how to restore them on updated software?
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Jun 21, 2011
Will need to buy Xoom accessories when I get to Paris as I cannot order online to ensure timely delivery. I have tried searching for Paris France retail outlets for Xoom accessories but no real luck?
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Jun 16, 2011
I've had my ATRIX for 6 weeks now and I love it. It's my first smart phone and although probably not my last I expect to use it for a long time. My question/ observation deals with video play. Some sites show "postage stamp" that can be stretched while others show full screen automatically. Am I missing a setting to ensure full screen at all times?
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Dec 31, 2011
I have an app, Activity Classifier, that uses the handset accelerometers to provide information on activities and total exercise. It automates exercise tracking, classifies activities by type and quantifies aerobic intensity. Live data streamed from an Xperia Arc using the app is displayed in a blog. While it is possible to use on the Active it is unfortunately more difficult on the Active than the Arc because the Active accelerometers have a fault that is hard to get around. The problem is that the accelerometers sometimes take quite a while to start sampling when either started or the sampling frequency is changed.Occasionally it can take longer than 90 seconds. The problem can be seen with the app Accelerometer Frequency. Switch between sampling frequencies and notice that sometimes it switches instantly and sometimes it doesn't. To minimise battery consumption Activity Classifier acquires data from the accelerometers for 6 seconds out of every 30. If no other app is using the accelerometers they will start and stop every sampling period. On the Active they frequently don't start and the app detects a faulty accelerometer. The app has an option to keep accelerometers on and if this is selected it will work OK but battery consumption goes up a lot. The Active comes with a pedometer app called Walkmate. I can see from the Accelerometer Frequency app that Walkmate keeps the acclerometers running at 50 Hz and running Walkmate at the same time as Activity Classifier will make Activity Classifier work OK as well. Walkmate seems pretty power efficient and uses less than half the power of the market leading pedometer app Accupedo, run in power balanced mode, but it counts a different number of steps.
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Jan 2, 2012
i cant call my phone when my xperia active go to lock screen mode...it looks like i've shut down my phone but i'm not...is any1 here can help me with this matter...i'll already update my phone 2 the latest software update via pc companion....and 1 other Q is y r my xperia active always restart at random period of time
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May 22, 2012
Led on, camera sound goes and then the screen goes blank and unresponsive. Battery needs to come out before the phone will turn on again!
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Feb 13, 2012
yesterday out of the blue the display on my active stopped working. i connected it to the pc and did a reset/reinstalled the firmware but still no display.i can play music using the original headphones and the headset controls and the home/menu/back buttons light up when i press the unlock key but that's about it.oh yes and i think i managed to unlock the screen even though it was totally back as i could could play/pause music and skip tracks using the screen controls (pressing where i guessed the music controls were).
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