Nokia :: 5800 WLAN / Connection Already Active
Mar 4, 2010
I just bought a Nokia 5800 XM. However, there seems to be a problem with WLAN connectivity. The phone can successfully search for available networks, and when I choose "Connect" the WLAN icon appears at the top right corner (as if it successfully connected). But, when I try to use the web browser, it pops up connectivity options (as if it is not connected to any WLAN network even though the antenna icon is there). I can choose the same WLAN from the options, but then it says "connection already active" and fails. When I open connection manager it doesn't list any active connections. A strange situation! I've upgraded its software to the latest version but that didn't solve the problem. Any ideas why this may be happening and how to solve it?
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Jun 13, 2010
when I want to connect to a wlan it says that a connection is already active and i need to close it to connect but no connection is active.I hard reseted it and putted the new software on but still the same problem,can you put a smile on my face?
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Feb 9, 2010
When I select a WiFi network from the E72 home page, it shows me the option to "Start web browsing".(The other 2 options at this stage are "Search for WLAN" and "Switch WLAN scan off". When I select the option to "Start web browsing", I get a list of bookmarks for the browser. But when I select any of those bookmarks, I get an error message "WLAN: WLAN connection already active. Close it and try again". Has anyone seen this before ? Any clues as to how to solve this?
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Apr 21, 2011
Frequently, a couple of seconds after ending a call with someone on my 5800, the screen is filled with the message "packet data connection active" for a moment. The message won't go away by clicking on the screen. The only way to force it away is by clicking the red button, but that would also take me away from whatever menu or application I was at, so I'd prefer not to do that. Also, I don't want to change to connectivity settings per se, (as seen in, for example, this topic: [URL]). Rather, is there any way to disable just the message?
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Feb 11, 2010
recently i can't browse the web or use any free messaging apps such as nimbuzz on my nokia 5800 (fw version 21.0) finland made, but clearly indicates that it's connected to wlan...the ones i used before (in my home & @ my work).i noticed it started when i was waiting for a video in Internet to finish buffering, then halfway to it it suddenly went back to my main screen. when i tried again, same thing happens. then i try to log-in to facebook or any website... first it will give the impression that its connecting but then, juz a couple of seconds or less, it willl suddenly revert back to my phone home screen.this started a couple of weeks back, and now the bluetooth too is f***ed-up!because my laptop can't see it, while yesterday it can.it seems that mines the first one with this kind of problem bcoz i can't find any forum discussing this issue.
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Jul 29, 2010
I've tried lots of things and still no joy. Basically, my 5800 (with v50.0 firmware) keeps losing my wlan - even when sat physically next to it. It doesn't lose connection (since it's not connected), it loses (apparently loses) the wlan signal but immediately finds it again - all whilst I am sat watching it within the connectivity->wlan page.I have sat there, with my laptop running a signal analyser, poling every 500ms and the router's signal doesn't drop at all, yet my phone is sat next to it and every so often it'll show my wlan go from "known" to "unknown" and the signal goes from 100% to none. 8/10 my phone will connect to my wlan for internet use or downloading emails, 2/10 it'll resort to contract WAP since it believes my wlan is unavailable. My wlan broadcasts on a channel that is not overlapped by my neighbours, and my laptop shows a constant 100% signal strength, regardless of other wlans that may or may not be broadcasting (those wlans that do occasionally appear are very weak, and the 5800's dropping doesn't appear to coincide with their temporary appearance).
The wlan is running in 802.11g mode, and is WPA protected. I have tried having no security on it, same problem. I have tried adding the MAC address to the router, same problem. My wife has the same phone, same firmware, and hers does the same thing - except at different times (it's not like the both drop sight of the wlan at the same time).It appears, though I can't be sure, that if I go in through the connectivity->wlan page and choose my wlan and "connect" to it, then it stays connected and never drops. Unfortunately, this isn't an acceptable work-around since I have configured my phone to periodically check for emails and I don't want to have to remember every time I come home to manually connect, etc.Can anyone please suggest a course of action or investigation for me to undertake, since this is really, REALLY starting to confuse me!
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Jan 4, 2010
i have the 5800 xm and im just wondering if using my own wireless lan network to browse the internet will cost me money? thanks
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Oct 9, 2012
wlan not working at all on nokia 5800
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Jun 11, 2010
I just upgraded my Nokia 5800 to the latest firmware and now my WLAN always gives me the 'INvalid Server Name' issue and also my vibration alert has stopped working for all profiles. please HElp.I have tried everything on the other discussion board. It dosent help.
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Jan 15, 2010
I recently bought the Nokia 5800 Xpress Music and tried to connect to the internet via my Linksys ADSL wireless router. As i have added MAC Filtering to keep wireless network safe, i tried to add my 5800's MAC in the filter list. but when i tried to save the settings an error message popped up saying "The MAC address cannot be the Multipart Address.".Any thoughts on what that means? or what should i do?The connection works fine if i dont apply the MAC filtering. It is might be some problem at router end.
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Feb 27, 2010
I am really desperate so I made account here I ask u for help. I tried everything what I know before this , also I Restart my phone and format my memory card but still I have a problem. Problem is that I am connected to wireless but I cannot surf the internet it simply stay on 0kb also I tried more browsers(opera) but nothing few days ago everything is perfect Other phones (nokias ) can still surf P.S. I never update my phone, version is v20 (a cannot update when I tip *#0000# it says me no servers... something in that way ) but it worked before on same version.Nokia Xpress Music 5800
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Jan 3, 2010
This is my first time here and I have a problem in my 5800 express music and that problem is: Every time I want to use internet via WLAN or 3G I got this message (no gateway reply).
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Jul 14, 2010
I have just bought a Nokia 5530. I wish to use it to connect using the WLAN to BTOpenzone WLAN and the connect to the internet. While I can connect to BTOpenzone I am unable to connect to the internet and hence to the BTOpenzone log in web page.A blank screen appears with Javascript Probe written at the top a the screen.My question is can the 5530 connect to the internet via btopenzone? If yes, does any one know what I have to do to be able to do this?
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Jan 3, 2010
I bought my wife an E72 yeasterday. After we charged the battery up and turned it on, everything seemed to work alright. I set up the WLAN connection on my wireless at home, and I tested the use of Facebook, MySpace, etc. Her SIM card needs to be topped up, so the phone keeps saying "SIM Registration Failed." We're going to top it up this morning, so no worries about that. This morning she tried using the Facebook app, but instead of conecting via WLAN, it says "Connecting via IDEAS" which is the Singtel SIM card here in Singapore. I've manually connected to my Wifi network here, and even went to the connection manager to set the priority to 1. The app still doesn't connect via WLAN, and instead tries to use the SIM. When she does top up her card, this could be a quick money waster, especially when we have an abundance of Wifi connectivity so how do I get the web-based apps to use WLAN over anything else?
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Mar 29, 2010
I got the nokia E72, and i have a wlan connection at home, so it always connects automaticaly and downloads the emails, and the wlan connection symbol is always on in the bottom of the screen, how to turn this off? cos it will consume more battery power
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Aug 1, 2010
I am trying to connect to my home WLAN connection using X6 but I get the message "no Gateway reply" when I try to browse the network.
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Nov 22, 2010
I've a Nokia C3-00 and Sitecom WL-174 Wireless Network ADSL 2+ Modem Router 54g TURBO.
The WiFi/Modem router is working fine with PC but not with my C3-00. I'm sure there is no issue of access protection mechanism ( I switched Off psswd and MAC filter to be sure). My C3-00 see the router and initiate the protocol to get IP address from the router but it fails : "connesione WLAN non riuscita"
I'm quite sure the issue is in a sort of not compatibility between the router DHCP and the mobile because I experienced same issue with Nokia E51 on which I sorted out assigning statip IP address to it.
The issue with Nokia C3-00 is that there is no way to assign static IP Address from menu. I tried to contact Nokia support but no answer . even at the Nokia service in my town (Catania) they don't know how to do it .
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May 30, 2010
i can't disable the wlan search and it's really draining the battery. i did a restore factory settings before the update. softwareversion is 50.0.005
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May 18, 2010
Since upgrading to firmware v50.0.005 my 5800xm started to run out of battery after 10-12 hours. After some tests, uninstalling programs, deleting all WLAN Connections etc I found out that this is caused by unwanted WLAN connections to known WLANs. How can i solve this?This happens only at home or in my office (where I use wlan) , there are no applications running and nothing is allowed to sync automatically. But after some minutes when I unlock my 5800, I can see the wlan antenna - but when I want to check the connection, it disappears.I never had battery or WLAn issues, but since upgrading to v50 when i forget to connect it to the charger overnight the battery has drained and is empty.For finding open WLAn and for easy connections I use WeFi since I own my 5800. This never caused me any problem. But I have read through the Support Discussion and some other boards on the web: There are many others that suffer from battery drain after upgrading to Firmware v50.So please check whether this may also be related to unwanted WLAN traffic on your 5800:I stayed a few days in a hotel where there was no WLAN. I tried to upgrade again to Firmware v50 again via PC and cable, not OTA again. The battery lasted for three days as before (but remeber there was no WLAn available!)As soon as I was back home, the 5800 begain to connect again in standby estimated every 10 minutes to my home WLAN. I can see this in the routerīs connected devices. When I unlock the 5800 I see that WLAN is active and connected, a second later, or if I click on the icon, the connection disappears Simply bad, because when I forget my phone charger in the evening to hang on in the morning it is empty.Perhaps these guys have the same problem: /t5/Connectivity/5800-Wifi-Bug/m-p/410781 but I never ever had photo exchange, skype, fringe or else installed. I have changed nothing before or after the upgrade to v50, I have not installed new software or else.
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Feb 11, 2010
I have setup my emails with Email Wizard. I could read my emails several times through both GPRS and WLAN. But it happened and I couldn't read my email through my WLAN connection. It asks me the passwords of all mail accounts. I enter them and it says "Connecting" but then suddenly disconnects. I can browse internet with the regular browser, there is no problem. But what is the problem with the e-mail application? How can i fix this?
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Mar 25, 2010
Every time I take my keylock off, the phone id asking me to "select connection" between "search for WLAN", "Internet" or " WAP services." Seems to make no difference to the operation of the phone whichever I select, or if I click Cancel.
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Feb 24, 2010
suddenly my nokia 5800 is saying connection to wlan network lost when am on the internet using my wifi at home. It only did this rarely before but today its every 30 seconds to 1 minute (basically its impossible to load up anything....
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Mar 10, 2010
I've recently bought a Nokia 5800 xm and have been able to connect it to my home internet using the wlan wifi.
I can only use the wifi if i go to settings>connectivity>wlan. If i go straight to internet, it tries to connect to t-mobile internet. This also happens when trying to use applications such as bbc iplayer and the ovi store.
Is there a way of setting the wifi connection as the default connection? If not, is there a way of setting up my applications so they connect using wifi?
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Jan 5, 2010
And im trying to connect via WLAN to my home broadband, which is a Linksys one. I can scan for all the WLAN networks and i can find my network, but when i connect and put in the WEP key it doesn't connect! It says WLAN: Unable to Connect.... there was this one time i managed to connect for a while but then it said No response from gateway..
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May 19, 2010
I have a N73, I have a mail account on Google. I created a mailbox in my phone, configured it with all settings. I enabled Automatic email retrieval and the interval time was 2 hrs. All worked fine. I got the notification in first run. I noticed that my packet data connection was active for whole day, in result phone battery was consumed too early.
I just want to know these two things:
1. Why the packet data connection is active all time? Cant it active only on the retrieval hours. Not in the idle position?
2. Why the email alert notifications has just stopped showing NEW EMAIL
I am just missing my important mails due to this problem of notification.
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Feb 4, 2010
I have an E63 with version 400.21.013 firmware. However, I have experienced this problem from day one. I do not have a data plan but I use WLAN at various locations, and there is a list of access points in the Settings.I have a home access point configured with WPA2 and I have all the settings saved in the Connection Manager (or is it WLAN Wizard - I don't know). When the phone is not connected to any AP and I use a program that wants data, it will almost always show the "Home" AP in the list which appears right after "Searching for available access points" is briefly displayed. "Home" shows up right below Search for WLAN. There is no problem making the first connection.However, if the "Home" AP is already in use and I open another program that wants data, at times it will not show my Home AP in the list. If "Searching for available access points" is only displayed for a split second, "Home" will not be in the list. Sometimes I can close the program and open it again and if "Searching for available access points" stays on screen for about a second, then "Home" will be on the list and I can connect. Sometimes I will have to try 3, 4, 5 times, and sometimes it will never "see" the AP unless I disconnect the WLAN and start all over.Right at this moment, there is no problem. I can open program after program and connect via my "Home" AP. But it is frustrating when it does happen. Has anyone seen this or found a remedy?
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Jan 10, 2010
I am having some problems connecting my 5800 with my computer via USB. I have the Ovi suite and Nokia PC suite installed on my computer. The computer is running windows 7.
I can establish a connection over Bluetooth, but when try to connect over the USB the phone just wont be found. Windows 7 installed the drivers for the phone, the USB connection says that the phone is in PC suite mode and I can access the phones memory though windows explorer. The only way Ovi or PC suite will recognise my phone is if I put it into mass storage mode, but when I do this they connect and then 5 seconds or so later the phone sets itself back to PC suite mode and the connection is lost.
The phone is less than a week old, all the software I am using is up to date and the cable is an official Nokia cable.Any help is greatly appreciated.
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 8, 2010
My recently performed a hard reset on my phone after trying to get the new Ovi maps loaded onto my phone. After successfully getting everything to work I noticed that my internet connection to Orange always switches on, even after going to connection manager and disabling it. I have tried everything I know but am unable to stop the phone doing this. It really drains the battery. Any help to understand why this is happening and a solution to stop it would be greatly appreciated.
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May 7, 2010
when trying to access the Internet, any application, any type of access point: Error "connection not available". WLAN is connected but no browsing, no disconnects, WLAN disconnects just off the phone.
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Mar 13, 2010
up until 2 days ago i could use wifi on my nokia 5800. My phone no longer appears to be able to connect to wlan. When I go to settings, connectivity the wlan settings option is no longer there. I dont understand what has happened to make this option disapear. I am using software version 30.0.011.
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