Nokia :: 5800 USB Connection Problems
Jan 10, 2010
I am having some problems connecting my 5800 with my computer via USB. I have the Ovi suite and Nokia PC suite installed on my computer. The computer is running windows 7.
I can establish a connection over Bluetooth, but when try to connect over the USB the phone just wont be found. Windows 7 installed the drivers for the phone, the USB connection says that the phone is in PC suite mode and I can access the phones memory though windows explorer. The only way Ovi or PC suite will recognise my phone is if I put it into mass storage mode, but when I do this they connect and then 5 seconds or so later the phone sets itself back to PC suite mode and the connection is lost.
The phone is less than a week old, all the software I am using is up to date and the cable is an official Nokia cable.Any help is greatly appreciated.
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Mar 10, 2010
I've recently bought a Nokia 5800 xm and have been able to connect it to my home internet using the wlan wifi.
I can only use the wifi if i go to settings>connectivity>wlan. If i go straight to internet, it tries to connect to t-mobile internet. This also happens when trying to use applications such as bbc iplayer and the ovi store.
Is there a way of setting the wifi connection as the default connection? If not, is there a way of setting up my applications so they connect using wifi?
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 8, 2010
My recently performed a hard reset on my phone after trying to get the new Ovi maps loaded onto my phone. After successfully getting everything to work I noticed that my internet connection to Orange always switches on, even after going to connection manager and disabling it. I have tried everything I know but am unable to stop the phone doing this. It really drains the battery. Any help to understand why this is happening and a solution to stop it would be greatly appreciated.
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May 7, 2010
when trying to access the Internet, any application, any type of access point: Error "connection not available". WLAN is connected but no browsing, no disconnects, WLAN disconnects just off the phone.
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Mar 4, 2010
I just bought a Nokia 5800 XM. However, there seems to be a problem with WLAN connectivity. The phone can successfully search for available networks, and when I choose "Connect" the WLAN icon appears at the top right corner (as if it successfully connected). But, when I try to use the web browser, it pops up connectivity options (as if it is not connected to any WLAN network even though the antenna icon is there). I can choose the same WLAN from the options, but then it says "connection already active" and fails. When I open connection manager it doesn't list any active connections. A strange situation! I've upgraded its software to the latest version but that didn't solve the problem. Any ideas why this may be happening and how to solve it?
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Mar 13, 2010
up until 2 days ago i could use wifi on my nokia 5800. My phone no longer appears to be able to connect to wlan. When I go to settings, connectivity the wlan settings option is no longer there. I dont understand what has happened to make this option disapear. I am using software version 30.0.011.
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Apr 27, 2010
How can I connect nokia 5800 to online ovi store via PC. I do not have wi-fi and hence have to access online ovi store via PC Internet.
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Jan 15, 2010
My 5800s USB connection seems to be totally dead. I get no beep on the phone when I plug in the USB cable (tried on 3 different PCs) and I get no prompt asking what mode I want to use, i.e. PC Suite Mode, Mass Storage etc.The phone does not appear under "Devices and Printers" in Windows 7, nor does it appear under "Device Manager".So there is zero connectivity between the phone and the computer.
I've ordered a new micro USB cable from ebay to see if it helps, but the one I am using now doesn't look damaged in any way.
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Mar 6, 2010
I have a problem to my phone. I'm just updated software and when I'm going to the internet, it shows an error- Connection not available. What I have to do?
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Jan 24, 2010
I wonder if it's possible to share the existing internet connection on Nokia 5800 XM with the PC without internet connection?The setup is like this:
1. I have DSL Wi-Fi router in home
2. I have one computer which connects to DSL router using the USB Wi-Fi card - that's my primary internet computer
3. I use Nokia 5800 for wi-fi connection to router too
4. I have another PC which is audio DAW (digial audio workstation) and I don't want to dirt that one with any antivirus, antimalware software or any plug-ins required for using the internet.
Now, since there is a certain need to connect to internet with that DAW (mostly to utilize the web camera and make video calls without disturbing the rest of the family, since DAW is in the studio, a separate room), I wonder is it possible to use my Nokia 5800 in a way where I would just share it's internet connection with the DAW, so DAW would connect to internet with Nokia's connection? It isn't the same thing as using the smartphone as modem, it's an actual connection sharing, but I fail to find needed settings for such sharing on Nokia.I also wonder will the PC be at any risk at all since it would use internet connection of Symbian based system (the PC runs with WinXPSP2).
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Mar 15, 2010
A weird thing has started happening on my 5800 in that certain apps seem to have started failing to connect to the internet. If I use the browser then I get the connection choice menu i.e. WAP or WiFi, but certain applications have stopped giving this choice and therefore just sit there doing nothing. The only way I can get them to do anything is by connecting to a WiFi point first via settings then starting the application. This is okay when I'm near a WiFi point but it means cannot use these application properly on the move. The apps that are affected are Gmail, Googlemaps and Forcea Weather.
If anyone has any idea on how to fix this then I would be grateful for your help.
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Mar 8, 2010
My phone stopped working a couple of weeks ago and I sent it to the guys I bought it from to fix it. When i got it back I couldnīt find the wap connection, and I still canīt. The only thing that is left is the WLAN connection. Where and how can i find my wap connection?
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Apr 10, 2010
I have my preferred connections setup with my home WLAN as priority, then my cell phone provider (ATT) as the last priority. The connection manager switches from my WLAN to ATT everytime I go out of range of my WLAN fully automatically. So that part is working as designed. The problem is when I get back to my home WLAN the connection manager doesn't automatically drop the EDGE or 3G connection and connect to my WLAN.
To make things worse, even if I kill the EDGE or 3G connection manually, it may or may not pick up my WLAN and start using it. Then, if I can get the WLAN to connect, the connection manager will insist on connecting to the EDGE/3G connection and disconnecting the WLAN. This is crazy behavior. I've been pretty happy with the phone's stability over my old N78, but I hope to Zeus that a Firmware upgrade will be release that fixes this bug. It drives me nuts........................
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Jan 4, 2010
Whenever I try to use OVI, BBC iPlayer etc. it tries to connect to internet via my post-paid SIM connection even when WiFi connection available.How can I make WiFi connection as default web setting instead of connecting using my SIM?Interestingly, when I open Opera, it presents a list of available connections I can easily select one.
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Apr 8, 2010
In Connectivity/Destinations, I have "Internet" as my default connection method, this is denoted by a tiny little tick at the side of it.But every now and then, it will fail to connect, and when going into Connectivity/Destinations, the little tick has gone.This is my 3rd 5800 and the 3rd one to do this any ideas why ?
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Jul 5, 2010
I have a 5800 on Virgin with a contract that says I only pay for the internet on days that I use it. However the phone is making 4 connections per hour on it's own so I am paying even when I don't surf. A message relating to "packet Data Connection activated"(or on hold) appears on the phone regularly. Can anybody tell me what it is and how to stop it. (virgin can't seem to help).
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Apr 21, 2010
I seem to be having some problems using the internet on my phone but I'm not sure if it's the fault of the phone itself or T-Mobile. When I connect either via Wi-Fi or T-Mobile Internet, sometimes it hangs or kicks me off, closing the browser down as it does so, sometimes it doesn't disconnect despite me telling it to, and when using the Windows Live Messenger app it keeps losing the connection.
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Feb 13, 2010
Hopefully someone can help me here. I have just received a brand new nokia 5800 chrome edition from T-Mobile. From what I can tell I think it's running version 31.0.101 firmware. One of the 1st apps I want to install is the BBC iplayer one. I browsed to www.bbc.co.uk/iplayer on the phone which prompted me to download the software. Downloaded and installed fine.
Now when I go to open the app it pops up with "Allow connection to network" message. I click ok it instantly connects via T-Mobile internet. As the iplayer only allows steaming via wifi (for t-mobile anyway) obviously this connection method is no good.
I have ready that RealPlayer basically controls the back-end of iplayer so I have turned the default connection in their to my wifi connection. Still does exactly the same thing (tries to connect via T-Mobile). I have also put the wifi as the deafult connection in settings>connectivity>destinations and it Still automatically tries to connect to T-Mobile internet with no other options.
I've unistalled and re-installed the app many times. I've also moved my WAP connections to their own seperate folder and just left the wifi as the main option, but still it tries to automatically connect using the T-Mobile WAP.
I've also tried putting the phone in offline mode and then opening the app but it just says connection unavailable in offline mode in an endless loop that is impossible to stop without turning the phone off.
This is really frustrating. All in all it seems like a great little phone, just a shame I'm having such trouble with the 1st app I decide to put on it!
If anyone can offer any help I would be most grateful.
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Mar 26, 2010
So this is a new problem, never had this before. I often use wireless, but sometimes it has poor signal and is impossible to use so I also use simple mobile internet. Usually the phone using opera mini asks if you want to use mobile internet (not wireless) but now it almost never does, so I get the connection error message as there is no wireless, but I also cannot use my mobile internet. Just today it gave me problems because of that. bassicly, I cannot use internet, unless I have good wireless signal.And I have mobile internet as priority number 1 in my settings. So is there something else to do? This problem is appearing and dissapearing. Thought could be from bad wireless, it kinda locks itself on it or something, but turning off the phone doesn't help.I hope I gave all the neccesary details for someone to understand this
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Aug 22, 2010
I have Nokia 5800 since 1 year. It was working fine and battery life time was 2 to 3 days. Before 3 days, I was outside when my phone switched off due to battery run out. After 5 hours arrived my home and plugged in the charger and switched on the phone immediately.I was surprised when I found that the time is 5 hours back, it should be correct in new phones.Any way, since that time when I am trying to call any number, I am getting connection error and No network coverage alarms although I have a strong signal bar and 3G is persists.I had to restart my phone and I could make a call until it stopped again.Also I noticed that the battery is running out after 6 hours only.I tried many things until I solved the connection problem by changing the network mode from Dual to GSM and it worked fine but still the battery life time is around only 6 hours.Actually, I don't know what the problem is. Is it a hardware or software problem? I read many topics that soft and hard reset has no use. I upgraded Firmware to V 30 .0.011 since 7 months without any problem.No I am trying to recalibrate the battery and adjust its pins hopefully it will work.
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Jun 26, 2011
X3-02 got this application?I'm using it for my 5800 but it cannot use wireless as the data connection...
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Jun 22, 2010
My Nokia 5800 can't establish connection with WPA-protected home Ad-Hoc network.
I created such network based on my laptop wireless adapter and configured a WPA2-encryption for it. Then I found this network available via Nokia 5800 wlan-menu and tried to connect - this caused an error "System failure: function is not supported". So that Nokia smartphones support only open and wep-encrypted Ad-Hoc networks. WPA/WPA2 is enabled only for infrastructure mode. (But my laptop wireless adapter only supports managed mode, ad-hoc and monitor mode, so I can use only ad-hoc mode to set up home access-point. And I am sure I should use only WPA encryption for it, because WEP is vulnerable)
Maybe I can edit some configuration file in my Nokia device to enable WPA-encryption for Ad-Hoc?
If Nokia can enable this function in later versions of firmware?
I also will be very grateful if you recommend some symbian-applications which can enlarge wlan-functionality in my phone.
my network detail description:
--
ESSID:"sellum"
Protocol:IEEE 802.11g
Mode:Ad-Hoc
Frequency:2.462 GHz (Channel 11)
Quality:87/100 Signal level:-40 dBm Noise level:-96 dBm
Encryption keyn
Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s
Extra:bcn_int=100
Extra:atim=0
IE: IEEE 802.11i/WPA2 Version 1
Group Cipher : CCMP
Pairwise Ciphers (1) : CCMP
Authentication Suites (1) : PSK
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Jan 12, 2010
I have nokia 5800. I am able to connect to my office wi-fi with this. And after connecting when I do Start Browsing, I am also able to browse sites successfully. But when I go to home screen -> menu -> internet -> facebook, and try to open it. It shows me "Connecting through AirTel" even though my wi-fi is still connected, this facebook is trying to connect to internet with my service provider internet. Can anybody please tell me how can I educate facebook application to use my wi-fi internet connection and not the service provider one?
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May 17, 2010
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
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Mar 16, 2010
When I use the browser application that came with the phone (earth logo), the internet connection got interrupted randomly. Sometimes it's 20 sec and sometimes it's 5 min.It doesn't really matter where I use it, school, home or other Wifi areas.I was told there's no solution to this problem. it's just a known Nokia issue, but I believe there's got to be something I could do. I tried downloading another browser from Ovi. It worked fine on WiFi without password/security. But when it comes to school's network or other password-protected Wifi, it is not able to connect without using the orginal browser to connect first and leaving it on while using the new browser.
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Aug 15, 2010
I have 5800 with version 40. When I go to establish a Bluetooth connection between the phone and my car stereo with BT, the phone finds the car audio receiver but fails to pair .
In the phone help section , it say I need to first assign a pin code to the phone and then enter the same number on the radio receiver and then start pairing .
I have looked all over and can not find any menu on my phone that let me input any pin number . I have tried numbers like 12345 and 1234 on the radio receiver but failed .
Does any one knows how to input the pin number . This apparently is not the Sim number .
This is a number we are supposed to come up with and input in both devices
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Apr 21, 2011
Frequently, a couple of seconds after ending a call with someone on my 5800, the screen is filled with the message "packet data connection active" for a moment. The message won't go away by clicking on the screen. The only way to force it away is by clicking the red button, but that would also take me away from whatever menu or application I was at, so I'd prefer not to do that. Also, I don't want to change to connectivity settings per se, (as seen in, for example, this topic: [URL]). Rather, is there any way to disable just the message?
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Jan 7, 2013
I just received my 808 replaced by Nokia for the 3G bug issue. Now I have been noticing that annoying Connection Failed connection unavailable message every few seconds. Turned the positioning methods OFF and the frequency of the error message goes away but it still pops up every few minutes. I did a hard reset, removed the memory card where most of my apps are installed and it still gives me that same error. Ordered a new SIM to see if that makes any difference - none - Still same error message. That message is so annoying. Anyone have any other ideas that I could try ? Privacy mode is OFF also.
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