Nokia :: 5800 - Wifi Internet Connection Not Service Provider
Jan 12, 2010
I have nokia 5800. I am able to connect to my office wi-fi with this. And after connecting when I do Start Browsing, I am also able to browse sites successfully. But when I go to home screen -> menu -> internet -> facebook, and try to open it. It shows me "Connecting through AirTel" even though my wi-fi is still connected, this facebook is trying to connect to internet with my service provider internet. Can anybody please tell me how can I educate facebook application to use my wi-fi internet connection and not the service provider one?
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Dec 17, 2011
It seems that my BB does not want to connect to the internet via my service provider but it can connect via wifi. What do I need to do to correct this problem?
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Jun 28, 2011
how i can i tell if i am using a wifi connection or a service provider connection
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Aug 16, 2012
i bought a new unlocked blackberry torch 9800 from ebay yesterday and i inserted my sim card but i could not access the internet. i called my service provider to help me. After all instructions such as going to advanced setting to set up everything, it still did not connect. I put my sim to my former blackberry curve and i could access the internet.
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Jul 1, 2012
We have an old iPhone 3G that is no longer on a Bell contract. We have installed Apps on the iphone through the computer but I cannot get the the wifi to work on it. Does it need to be under contract with a carrier or have a SIM card in order for wifi to work?
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Mar 10, 2010
I've recently bought a Nokia 5800 xm and have been able to connect it to my home internet using the wlan wifi.
I can only use the wifi if i go to settings>connectivity>wlan. If i go straight to internet, it tries to connect to t-mobile internet. This also happens when trying to use applications such as bbc iplayer and the ovi store.
Is there a way of setting the wifi connection as the default connection? If not, is there a way of setting up my applications so they connect using wifi?
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Mar 13, 2011
I am residing in India and recently purchased a new xperia x10 mini pro....I am trying to access internet through GPRS service of the service provider....wifi is working perfectly but everyplace is not under the network.....I have successfully installed and configured the settings of service provider for access of internet through GPRS and able to run a few webpagessuch as google and facebook on the default web browser of the devicehowever, i am not able to connect certain default applications provided in phone such as gmail, gtalk etc.and even opera mini is not responding toany activity happening through the GPRS..to make certain changes with the settings or perhaps set any settings as default settings for access of interneti already have a wifi enabled network at my home but i want to access internet at my workplace too which is far from the city and is not connectedthrough WIFI
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Feb 8, 2010
My recently performed a hard reset on my phone after trying to get the new Ovi maps loaded onto my phone. After successfully getting everything to work I noticed that my internet connection to Orange always switches on, even after going to connection manager and disabling it. I have tried everything I know but am unable to stop the phone doing this. It really drains the battery. Any help to understand why this is happening and a solution to stop it would be greatly appreciated.
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May 7, 2010
when trying to access the Internet, any application, any type of access point: Error "connection not available". WLAN is connected but no browsing, no disconnects, WLAN disconnects just off the phone.
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Mar 6, 2010
I have a problem to my phone. I'm just updated software and when I'm going to the internet, it shows an error- Connection not available. What I have to do?
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Jan 24, 2010
I wonder if it's possible to share the existing internet connection on Nokia 5800 XM with the PC without internet connection?The setup is like this:
1. I have DSL Wi-Fi router in home
2. I have one computer which connects to DSL router using the USB Wi-Fi card - that's my primary internet computer
3. I use Nokia 5800 for wi-fi connection to router too
4. I have another PC which is audio DAW (digial audio workstation) and I don't want to dirt that one with any antivirus, antimalware software or any plug-ins required for using the internet.
Now, since there is a certain need to connect to internet with that DAW (mostly to utilize the web camera and make video calls without disturbing the rest of the family, since DAW is in the studio, a separate room), I wonder is it possible to use my Nokia 5800 in a way where I would just share it's internet connection with the DAW, so DAW would connect to internet with Nokia's connection? It isn't the same thing as using the smartphone as modem, it's an actual connection sharing, but I fail to find needed settings for such sharing on Nokia.I also wonder will the PC be at any risk at all since it would use internet connection of Symbian based system (the PC runs with WinXPSP2).
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Mar 15, 2010
A weird thing has started happening on my 5800 in that certain apps seem to have started failing to connect to the internet. If I use the browser then I get the connection choice menu i.e. WAP or WiFi, but certain applications have stopped giving this choice and therefore just sit there doing nothing. The only way I can get them to do anything is by connecting to a WiFi point first via settings then starting the application. This is okay when I'm near a WiFi point but it means cannot use these application properly on the move. The apps that are affected are Gmail, Googlemaps and Forcea Weather.
If anyone has any idea on how to fix this then I would be grateful for your help.
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Apr 21, 2010
I seem to be having some problems using the internet on my phone but I'm not sure if it's the fault of the phone itself or T-Mobile. When I connect either via Wi-Fi or T-Mobile Internet, sometimes it hangs or kicks me off, closing the browser down as it does so, sometimes it doesn't disconnect despite me telling it to, and when using the Windows Live Messenger app it keeps losing the connection.
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Sep 29, 2011
I am on the eve of receiving my new un-locked Motorola Charm MB502 phone. I have AT&T as the provided but I know even though it is a T-Mobile phone it works on the AT&T network.However I do not have, nor do I want to pay for a data plan. In fact as of now I have a Sony Ericsson C905a from AT&T just for the reason of not having to have a data plan; I don't need it or want to pay the $$. But I am interested in the wi-fi features of the Charm.I started looking into the Charm's user guide and I want to know if anyone can tell me if it is possible and how to set up the phone so it ONLY uses wi-fi to connect to data? Can I block mobile data usage through configuration? I don't want 2 things to happen:Paying for a lot of pay-as-you-use data MB.having AT&T see so many data packets and automatically slap a data plan on my phone.
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Mar 13, 2010
up until 2 days ago i could use wifi on my nokia 5800. My phone no longer appears to be able to connect to wlan. When I go to settings, connectivity the wlan settings option is no longer there. I dont understand what has happened to make this option disapear. I am using software version 30.0.011.
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Mar 16, 2010
When I use the browser application that came with the phone (earth logo), the internet connection got interrupted randomly. Sometimes it's 20 sec and sometimes it's 5 min.It doesn't really matter where I use it, school, home or other Wifi areas.I was told there's no solution to this problem. it's just a known Nokia issue, but I believe there's got to be something I could do. I tried downloading another browser from Ovi. It worked fine on WiFi without password/security. But when it comes to school's network or other password-protected Wifi, it is not able to connect without using the orginal browser to connect first and leaving it on while using the new browser.
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Jun 11, 2010
Have a new e52 with the latest firmware. The problem is when I connect to a WiFi access point, but then leave the area and try to re-connect, it keeps trying to access the last WiFi spot. I have to turn off WiFi then try and re-connect to the Internet.
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Feb 2, 2012
all my office friends are using our office wifi in their nokia phones. but my phone 701 is connecting with wifi.. but no internet.. I reinstalled my device software also it is not working.
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Dec 5, 2012
Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
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Nov 10, 2011
I am using the blackberry service using a GSM service provider, I would like to switch to a new GSM service provider. When I switch the SIM card the handset ask for blackberry ID and password, on entering the details it says invalid Blackberry ID. Can I just use another BB handset and use the new SIM to route all my emails and BB messenger to the new handset.
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May 19, 2010
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
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Mar 31, 2012
i live in a military base and in the rooms that are provided to me I dont get any cells service. This is not a good thing because i need to able to get in contact with at all times. The only way i can get service is if i am standing outside my room. i have my own wifi connection in my room.
Info:
iPhone 4, iOS 5.1
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May 9, 2012
Will the Messaging App work when I have wifi connection but no cellular service? I'm going too Italy and am planning on taking my iPhone 4S. My Verizon service will not be viable there, but I will have a wifi connection most nights. When I connect will I get my text messages?
Info:
iPhone 4S, iOS 5.1
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Jul 5, 2012
If you had to choose between service providers is any certain one better with the Iphone? Is ATT and Verizon at the top, or is Sprint and other providers good as well?
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Sep 2, 2010
This is my 1st BlackBerry. I've been given a Bold 9700 & I'm over the moon with it's basic features. I've simply transferred the PAYG SIM card out of my previous phone - a Sony Ericsson w302, where most things worked as expected. Regards the BB's other features, I was quite surprised to find personal email impossible to set up & internet to be totally WiFi Dependant. In addition, many apps (eg, msn, facebook, google maps, etc) don't work due to there being no data connection, even whilst using WiFi.
Expecting the need to upgrade to a 3g SIM card, I called orange & was told that I'd need to pay £5/mth for email & 250MB data. I consider this quite objectionable - is that really the deal & will it solve my problems? If that's the best orange can do, what experience have you guys had with other UK carriers on PAYG.
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Jun 7, 2012
If I close my phone account with a particular phone service because I no longer need my personal phone, will my Iphone still work like an ipod in that it can still get to the internet through WiFi? Or general what functions will the piece of equipment still have? For example, will apps still work?
Info:
iPhone 3GS, iOS 5.1.1
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Sep 7, 2014
Why can't I get internet connection while I am away from a WiFi connection?
Info:
iPhone 4S, iOS 7.1.2
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Oct 31, 2012
I have recently moved my services from vodafone to TataDocomo.But when I tried to register my service online on tatadocomo, It was denied.After checking with tadocomo customer care, they said my BBM PIN is blocked by Vodafone.But when I checked with Vodafone they said they don't know about it.
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Nov 4, 2011
I don't know if this is the right please to post this question. Sorry for the inconvenience.Yesterday my BlackBerry Storm 2 9550 was stolen. I called to my service provider and reported the incident. The IMEI and PIN was linked to my phone line / account. At this time service is suspended.
However, I have a question: Can the BlackBerry be activated with another service provider? Is it useless after i reported? Can I try to contact RIM and lock IMEI and PIN for any kind of future use? I have all that information.
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