Nokia :: 5800 Temporarily Loses Wlan
Jul 29, 2010
I've tried lots of things and still no joy. Basically, my 5800 (with v50.0 firmware) keeps losing my wlan - even when sat physically next to it. It doesn't lose connection (since it's not connected), it loses (apparently loses) the wlan signal but immediately finds it again - all whilst I am sat watching it within the connectivity->wlan page.I have sat there, with my laptop running a signal analyser, poling every 500ms and the router's signal doesn't drop at all, yet my phone is sat next to it and every so often it'll show my wlan go from "known" to "unknown" and the signal goes from 100% to none. 8/10 my phone will connect to my wlan for internet use or downloading emails, 2/10 it'll resort to contract WAP since it believes my wlan is unavailable. My wlan broadcasts on a channel that is not overlapped by my neighbours, and my laptop shows a constant 100% signal strength, regardless of other wlans that may or may not be broadcasting (those wlans that do occasionally appear are very weak, and the 5800's dropping doesn't appear to coincide with their temporary appearance).
The wlan is running in 802.11g mode, and is WPA protected. I have tried having no security on it, same problem. I have tried adding the MAC address to the router, same problem. My wife has the same phone, same firmware, and hers does the same thing - except at different times (it's not like the both drop sight of the wlan at the same time).It appears, though I can't be sure, that if I go in through the connectivity->wlan page and choose my wlan and "connect" to it, then it stays connected and never drops. Unfortunately, this isn't an acceptable work-around since I have configured my phone to periodically check for emails and I don't want to have to remember every time I come home to manually connect, etc.Can anyone please suggest a course of action or investigation for me to undertake, since this is really, REALLY starting to confuse me!
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Apr 8, 2010
In Connectivity/Destinations, I have "Internet" as my default connection method, this is denoted by a tiny little tick at the side of it.But every now and then, it will fail to connect, and when going into Connectivity/Destinations, the little tick has gone.This is my 3rd 5800 and the 3rd one to do this any ideas why ?
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Feb 11, 2010
recently i can't browse the web or use any free messaging apps such as nimbuzz on my nokia 5800 (fw version 21.0) finland made, but clearly indicates that it's connected to wlan...the ones i used before (in my home & @ my work).i noticed it started when i was waiting for a video in Internet to finish buffering, then halfway to it it suddenly went back to my main screen. when i tried again, same thing happens. then i try to log-in to facebook or any website... first it will give the impression that its connecting but then, juz a couple of seconds or less, it willl suddenly revert back to my phone home screen.this started a couple of weeks back, and now the bluetooth too is f***ed-up!because my laptop can't see it, while yesterday it can.it seems that mines the first one with this kind of problem bcoz i can't find any forum discussing this issue.
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Mar 4, 2010
I just bought a Nokia 5800 XM. However, there seems to be a problem with WLAN connectivity. The phone can successfully search for available networks, and when I choose "Connect" the WLAN icon appears at the top right corner (as if it successfully connected). But, when I try to use the web browser, it pops up connectivity options (as if it is not connected to any WLAN network even though the antenna icon is there). I can choose the same WLAN from the options, but then it says "connection already active" and fails. When I open connection manager it doesn't list any active connections. A strange situation! I've upgraded its software to the latest version but that didn't solve the problem. Any ideas why this may be happening and how to solve it?
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Jan 4, 2010
i have the 5800 xm and im just wondering if using my own wireless lan network to browse the internet will cost me money? thanks
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Oct 9, 2012
wlan not working at all on nokia 5800
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Jun 11, 2010
I just upgraded my Nokia 5800 to the latest firmware and now my WLAN always gives me the 'INvalid Server Name' issue and also my vibration alert has stopped working for all profiles. please HElp.I have tried everything on the other discussion board. It dosent help.
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Jan 15, 2010
I recently bought the Nokia 5800 Xpress Music and tried to connect to the internet via my Linksys ADSL wireless router. As i have added MAC Filtering to keep wireless network safe, i tried to add my 5800's MAC in the filter list. but when i tried to save the settings an error message popped up saying "The MAC address cannot be the Multipart Address.".Any thoughts on what that means? or what should i do?The connection works fine if i dont apply the MAC filtering. It is might be some problem at router end.
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Feb 27, 2010
I am really desperate so I made account here I ask u for help. I tried everything what I know before this , also I Restart my phone and format my memory card but still I have a problem. Problem is that I am connected to wireless but I cannot surf the internet it simply stay on 0kb also I tried more browsers(opera) but nothing few days ago everything is perfect Other phones (nokias ) can still surf P.S. I never update my phone, version is v20 (a cannot update when I tip *#0000# it says me no servers... something in that way ) but it worked before on same version.Nokia Xpress Music 5800
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Jan 3, 2010
This is my first time here and I have a problem in my 5800 express music and that problem is: Every time I want to use internet via WLAN or 3G I got this message (no gateway reply).
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May 30, 2010
i can't disable the wlan search and it's really draining the battery. i did a restore factory settings before the update. softwareversion is 50.0.005
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May 18, 2010
Since upgrading to firmware v50.0.005 my 5800xm started to run out of battery after 10-12 hours. After some tests, uninstalling programs, deleting all WLAN Connections etc I found out that this is caused by unwanted WLAN connections to known WLANs. How can i solve this?This happens only at home or in my office (where I use wlan) , there are no applications running and nothing is allowed to sync automatically. But after some minutes when I unlock my 5800, I can see the wlan antenna - but when I want to check the connection, it disappears.I never had battery or WLAn issues, but since upgrading to v50 when i forget to connect it to the charger overnight the battery has drained and is empty.For finding open WLAn and for easy connections I use WeFi since I own my 5800. This never caused me any problem. But I have read through the Support Discussion and some other boards on the web: There are many others that suffer from battery drain after upgrading to Firmware v50.So please check whether this may also be related to unwanted WLAN traffic on your 5800:I stayed a few days in a hotel where there was no WLAN. I tried to upgrade again to Firmware v50 again via PC and cable, not OTA again. The battery lasted for three days as before (but remeber there was no WLAn available!)As soon as I was back home, the 5800 begain to connect again in standby estimated every 10 minutes to my home WLAN. I can see this in the routerīs connected devices. When I unlock the 5800 I see that WLAN is active and connected, a second later, or if I click on the icon, the connection disappears Simply bad, because when I forget my phone charger in the evening to hang on in the morning it is empty.Perhaps these guys have the same problem: /t5/Connectivity/5800-Wifi-Bug/m-p/410781 but I never ever had photo exchange, skype, fringe or else installed. I have changed nothing before or after the upgrade to v50, I have not installed new software or else.
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Feb 23, 2010
I am getting this error msg since a few hours now. i have not done anything different since the last time it was working fine. my phone is becoming unresponsive, i am able to recieve email and sms messages, even when the screen is locked, but i am not able to unlock the screen using the unlock button or the power button.I have rebooted and still facing the same issue.The phone told me that the modest app was unresponsive so it had to quit it. i have 1.6GB for installable applications memory.
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Jan 13, 2010
I've been facing this problem for over 2,3 weeks. Some times i'm able to start camera from "applications" to take pictures, but most of the times, if i go to applications > and click on camera, i just see the loading circle, but the camera doesnt launch.restarting the phone helps but the problem gets back. I reflashed my firmware using the nokia updater, but the problem has returned back now.
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May 22, 2010
If my MP3 Player is running while I'm downloading, the phone will crash & shut down, the GPS loses signal, I cannot install Nokia OVI Maps 3. The phone loses signal while I'm on the internet, etc. Does anyone know where I can get a change log for the Nokia Firmwares? I'm currently using v05.501 & I'm still experiencing the problems. Nokia Maps v3 doesn't want to install either?
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Nov 27, 2012
I have a 2 amp, iPhone 5 compatable USB adapter in my car. When I use this on my Lumia 920 it is charging very slow, 2-3% over a half hour. It charges an iPhone 5 rather rapidly. I could get by on my iPhone for the week and only charge only need to ever charge on my work commute.
If I run Nokia Drive is running the phone will lose charge while charging. Nokia Drive is no good if the phone cannot maintain power.
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Nov 14, 2012
me and my brother use this nokia n8 for internet browsing, camera, and gaming.recently, i realized that the phone loses wifi signal when i hold it in landscape mode. when the phone is in portrait mode, the signal range shows 20-35%, but when i tilt the phone to landscape, the signal drops to 2-6%. it's funny when i'm watching videos on Internet, because i have to tilt my head instead of the phone and i can't use the advantage of the full stretched keyboard - with the tiny keyboard which is designed for one hand operation, i as a quicktyper have to correct every second word that i write.
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Jun 13, 2012
Whenever I start or receive a phone call, my tethered laptops lose their internet connection. They still show a strong wifi network connection, but cannot access internet sites. Nokia support and my AT&T store say this should not happen and does not happen on their phones. I have the latest update, as of yesterday.
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Jul 1, 2011
I recently purchase the S305 and l really like the sound quality, comfort and convenience. It works excellent with my audio books which is the main reason I purchased it. The trouble I'm having is that on voice calls it is constantly dropping the connection. First I hear a farting noise and then my caller is gone.
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Jun 12, 2010
So I picked up my brand new X6 today, and it's a really great phone. However what I notice is that for certain apps like the ovi store or maps, I cannot choose a connection which it should go through, and it always connects through my operator's network instead of my WLAN which is in range...How can I change connection behavious for these (and other) applications? I already set my connection order to Wlan first and then the operator connection, which works fine for ebuddy to give an example...so what's wrong with the other stuff?
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Apr 8, 2010
How do you use the GPS under your WLAN? I got the GPS working once.used it and it was fine. But ever since then I haven't been able to get it to work. I have set my connection to 'online' and the Network destination to 'Internet' (VF Au Internet). When i try to use it all it says in the top right hand corner is connecting, but never connects. Other times it says sign in and I attempt to but says there is 'no connection'.Sometimes when i change some of these options to test it it freezes on me and sometimes resets itself.What settings are wrong or what am I doing wrong?
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Jan 21, 2010
i am using Nokia E63. I want to use it to connect to my office wi-fi. I have downloaded the CA certificate to my phone from my laptop but it still asks for WEP key whereas while connecting thru laptop it doesnt ask for it.The details of the office WLAN are as below pls help
Wireless Network Key Setting This network requires a key when
Network Authentication: Open
Data Encryption : WEP
Network Key:
This key is provided to me automatically : this is ticked athentication: EAP Type -> Smart Card or other certificate crtificate Properties: Use a certificate for this computer, Validate Server Certificate
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Apr 26, 2010
I cant connect to my WLan, yesterday till night it was workin fine and now it isnt. i installed Fring on it, for 2 days it worked fine, thn this happend now i hav even uninstalled tht, still it hasnt helped. Now, i also uninstalled the connected on set, thn created it all again, but whn i start to browse, it says connection not available. and closes. I have no idea wats wrong wid it. I dnt wanna lose the data on it ..
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Jan 2, 2010
I am from Cyprus but Cy is not in your list. So I use Greece! So I have new Nokia E72 an d I have trouble . I cant turn off the Wi-Fi wireless connection.Is always coming on the screen next message - " Select conection " and " search for wierless or internet connection !
I do setting correctly from the ctrl panel,I choice -Show WLAN never and Internet connectivity - never run
But still have this message . Can you help me pls coz is very bodering !
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May 22, 2010
When I have enabled my WLAN and try to connect an internet based app or open my browser the WLAN isn't always the connection that the phone chooses to connect with. Is there anyway I can force this? Also, the WLAN connection randomly drops when I connect and back out to the home screen of the phone to open, say, my Facebook app on the shortcuts bar.
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May 2, 2010
I just bought the E72, and to my surprise I am facing connectivity issue.The moment I try connecting to WLAN, it throws an error: 'server not found' when working on internet. Though I am able to connect through GPRS ( from the mobile operator).Can you please help me with this.
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Apr 29, 2010
I just brought a used N96 and I am finding somethings to be really odd with it. When I connect via usb I have no option for PC suite, only mass storage, webcam and com. Wlan will NOT turn on and is spell "Waln" not "Wlan".
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Jul 21, 2010
i have 2 annoying problems with my Nokia X6 16GB: Problem 1: I cannot browse the internet using a wireless LAN Connection (WLAN). i manage to connect to my wireless network at home but every time i want to go to a website i get the following error 'invalid server name'. i used the connection wizard to connect. i added my home network as 'access point' , nothing seems to work. i thought maybe it is a firmware problem. now the latest firmware release is 21.0.004 i still have 20.0.005. so i tried to update my firmware using the 'nokia software updater'. which brings me to my next problem: Problem 2: Nokia software updater says i have already the latest firmware while i read on the site of nokia the latest firmware for my phone is 21.0.004. how's that possible? since i can't get the new firmware using the 'nokia software update', does anyone know how i can? i do not want to use the software updater on my phone since i have a prepaid SIM card, and connecting to the internet would cost me a lot of money. I've read somewhere that the software was not available 'in each region'. i live in Belgium (small country in West Europe), can i check anywhere if the software is available 'in my region'?
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Jul 20, 2010
Recently I've changed the WLAN key in my home network. My phone has stored the old WLAN key & can't connect anymore to the network. I can't find the proper setting to change the key and connect the phone to the network.
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Jun 15, 2010
I'm still the delighted owner of an X6!In the first month of using my device I've used the internet via my own wlan and a nearby access point (BTFon) so that when I go on holiday I'll know how to check emails etc at no cost to me. I've just got my O2 bill and found that in fact I've been charged for using the wlan which is something of a surprise. It's really not a lot of money but when you expect no charge at all.Have I failed to set something correctly? I can't imagine that if I'm using my device over a wlan connection correctly that O2 would even be aware.My second point is to ask if I should be concerned about security whilst surfing with my X6. We all use security software on our pc's at home. What if anything should I do about security when using my X6?
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