BB Curve 8500 :: Does Not Receive Emails That Have Been Filtered
Feb 17, 2010
My 8520 is set to receive emails from a pop email server. This email server is a Smartermail type that I access via a web browser so that I do not have to worry about syncing emails across computers. I have numerous filters on the Smartermail to ensure clients mail goes into named inboxes. None of those filtered mails are being sent to the blackberry. I only receive the unfiltered emails. This is clearly no good at all as I am missing pver 75% of my emails. I could of course set the Smartermail to forward ALL messages to the blackberry email address but this would create two problems - duplication of mails on the blackberry and replies from the blackberry inbox would carry the blacberry sender address and not my company one. The other alternative would be to remove all filters on smarter mail but this would create a big housekeeping headache with one enormous mailbox.
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Jun 6, 2010
A couple of weeks ago my employer gave me a password to activate my Outlook account for my Curve 8530. I was able to send and receive emails for about 3 days, then I suddenly stopped receving emails.I can send email from my outlook address, my Sent Items appear and my Outlook calendar items appear on the blackberry calendar.I'm just not receiving emails through the Inbox.I've contacted my carrier and my IT department at work, but no one can figure out why I'm not getting emails on the Curve.The usual fixes aren't working.
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Feb 20, 2010
I just upgraded my 8530 to OS 5, funny thing though, when I'm not at home on my WiFi, I don't receive my emails, the browser doesn't seem to find anything (sticks are "requesting") and the FB app doesn't work.However, when I am away from my WiFi, my Pandora App still streams music from the web, so I'm wondering if there are any settings that may have been reset regarding the internet or data?
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Jan 8, 2010
My new Blackberry curve doesn't recieve calls. I have tried taking the battery out, manually connecting to the orange network and changing profiles.
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Jul 21, 2010
I just asked a friend to call me online, and he kept getting my voice mail without the phone ringing at all. I tried calling out, and when I did, the phone told me that the "radio mode" was "off," and that it was turning it off. How did I manage to turn off the ability of my phone to send and receive calls? I don't think I did anything like that.
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Mar 3, 2010
I am having problems today with my 8520 Curve. I keep receiving a message from donotreply@blackberry.com informing me that my emails are not being delivered to my device. It goes on to tell me to turn on the IMAP setting for all mail on my email account and validate my account. Having checked, my IMAP settings are correct so I re-validated my Bkackberry and, for all intents & purposes the email account is now valid. However, I then shortly receive another message exactly the same from donotreply@blackberry.com. I have gone round this cycle 3-4 times now but am still not receiving emails.
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Feb 26, 2010
I brought a new Blackberry Curve 8520 recently (PIN No: XXXXXXX) from China from a branded Blackberry Showroom. And OH I almsot forgot Im taking my precious time and the added pain to write this post to get a resolution instead of a diplomatic happy go lucky and irresponsible answer saying that "We are very sorry that feature is yet not available" or "We are sorry to hear that we will do that in near future", I've heard lot of Sorry's and Apologies over this issue, so please don't feel sorry about that if your not really sorry!My problems described step by step:
A) Whenever I receive an email on my Hotmail which is successfully configured on my BB, if there is a filter to sort it into a predefined FOLDER, then BB fails to retrieve that email?
B) Its logical to sort your emails into folders if your getting tons of email and your business relies on that medium of communication?
C) This is a GLOBAL issue faced by every BB user? Oh Yes I already did some research on the BB Support Forums and everywhere else.
D) Since my Blackberry model is 8520 aka. SmartPhone which is an understatement? SmartPhone I mean come on ? Its a Dumb Phone that cant detect Email Folders!
C) I don't want to pile up my other emails by using a solution which youre about to say -> Forward your email to another email address Inbox! Or asking me to upgrade my Hotmail?
D) Gmail works perfectly under this scenario, ie. I also use Gmail thanks to my conscience I can successfully receive all emails even if they are sorted or filtered into Folders!
E) Should we urge to ask Uncle Billy to modify Hotmail so that this work on everyones BB? Sure that would be fun but I think he's too busy!
So, the Answer I can predict with my super powers is -> Either NONE you wont respond at all! or this post might get deleted because of the nature of this issue being over reacted upon or you will say "Sorry we are working on that since our Programmers, Technicians and Engineers goofed up big time, but hopefully we will be able to fix it in the next BB so you should throw this one as soon as a new one arrives and make another Dumb purchase of a Dumb Phone !
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Feb 13, 2010
The Case:
The customer tried to sync his blackberry with blackberry desktop and few hours later start an amazing number of new emails into one of his POP3 mail accounts.the emails follow this problem http://www.blackberry.com/select/es/support/kb/internet/KB04254_-1.shtml so yes, the customer did install the desktop with BES option and he have BIS. carrier: Movistar - Uruguay Blackberry 8520 @ 4.6 few screens to be clear and help to explain as the previous link says i had:
- Uninstalled the Blackberry Desktop software from pc.
- Deleted all Service Books
- Whipe the phone (also third party apps)
- Deleted the BIS Account
- i did checked if it has the right configuration at admin provisioning site (was right,it had BIS)
- Made a new BIS account
- Added the two customer Email accounts
- Restored the backup of phonebook, calendar, tasks, sms, email. (NO service books restored)
but two hours later, the customer once again get the unstoppable mail, the mails came to his mail box, not just the divice, and is just with one of his accounts. did i do something wrong? what more can i do? any suggestions?
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Apr 10, 2010
So, Ive had my blackberry for a few months now and it was working fine but then earlier today it stopped receiving emails... I have 3 emails linked two hotmail and one Gmail...I have deleted and re added the emails and still nothing the odd email comes through. I'm in the UK have a curve 8250 and my network is Virgin Mobile.
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Aug 14, 2010
My blackberry has suddenly stopped sending & receiving emails, cannot work out why, have not changed any settings. When I took it in to the T-mobile shop they said I needed to install some updates, which I did, but it still isn't getting or sending any emails!
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May 12, 2010
help me i cant make or receive calls from my phone,i can use internet
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Apr 26, 2010
I am able to send and receive my emails but no sound plays for them I have went though all the sound settings and set every thing the same and waiting for my battery to charge to test it see if that fixes it or not.
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Apr 23, 2010
I just bought my 8520 last week and this afternoon I was not able to make and receive calls using my new blackberry. I took out the battery and sim card and waited for about a minute before putting them back in. It seemed to be working this time, but I just wanted to know what has happened to my phone. Can anyone shed some light on it so that I can avoid this problem in future?
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Mar 31, 2010
I got a BB Curve 8520 and noticed a big delay in receiving txts and emails, what could be causing this and how can i fix it?!
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May 29, 2010
My email quit working. I took out the battery, tried the host routing table. My carrier is sprint. What else could i do to get my blackberry to work
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May 3, 2010
I have an annoyance I wish to get fixed. When I am sending an email through the browser, not the blackberry's integrated email function, after the message is sent, the recipient recieves 10-20 messages. I sent an email to my work boss and he recieved 110 copies of the exact same email. YES, I only hit send once. This occurs with outlook express online, using two different email accounts from two different websites.
I tested this out again just now, and sure enough, I got 12 copies of my test email to my personal account. My phone was telling me I have all 5 connectivity bars when I sent the message.If I were to guess, this would be a connectivity issue or maybe something involving my wireless carrier, but I figured here would be a good place to start
Blackberry Curve 8520
v5.0.0.508 / Platform 4.2.0.230
Battery pull did not fix
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Aug 5, 2010
I'm new to blackberry. I purchased a Blackberry Curve 8520 yesterday and I am having some trouble with it.
Problem 1:
New messages wont show up, I have to go into general messages and select "View Folder" > "SMS Inbox"
I have it set to combined simply because I just want all my messages in the main message folder but whenever a new message comes in I have to go into the SMS inbox folder.
Problem 2:
I'm having the same trouble with my email, I keep getting the notification come up for a new email but it is no-where to be found.
Problem 3:
I've set my blackberry to the Vibrate profile, the only time it seems to vibrate is when I get a new facebook notification and thats it.
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Jan 25, 2010
One step forward 2 steps back! I had a problem with my e-mails I stopped receiving messages on Friday and since talking to the service centre I now have 2 icons on my main screen. The new one has a globe at the bottom and my email address at the top when I scroll over it. All very nice but totally unnecessary.
Since this icon has appeared all my emails on my main computer are being marked as read. They were not before Friday Any ideas??
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May 6, 2012
I have two email accounts on my phone. I recently updated the password for both of the accounts (on a computer) then updated the information on my phone. I havent been receiving the emails to my phone even prior to the password update.
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May 2, 2011
I have had my Blackberry for over 2 years now and have never had trouble receiving emails until last week. Now I only get emails once per day......all of them come at once. I haven't changed any settings
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Aug 5, 2011
For the last couple of hours I have not been able to send or receive emails on my device. I have rebooted without any success. When I go into Message Options, Email Account Management, It checks for updates, Connecting to email settings ... I then get the message Your device had a problem connecting to the server
I am also trouble using some apps as I get the Local connection timout out after ~ 120000
Does anyone have any ideas as to how I can solve this issue
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Aug 24, 2011
My blackbery will send emails but will not receive them. It worked fine for about 6 months, but now there are problems. Have tried setting up email account again, pulling battery, and sending service books.
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Nov 16, 2012
I have a Blackberry Curve 9300. 4 days ago I stopped receiving e-mails through the wireless connection(Movistar Argentina) but I can still send messages perfectly. I also can browse the internet through EDGE/3G, make/receive phone calls & SMS and any other function of the device is operational.If I turn on the WiFi connection I start to receive all the e-mails perfectly.I re-sent the service books (which were not either received until I turned on WiFi), re-register the device, power boot it, checked that the accounts are validated, upgrade the OS to 6.0, etc. The problem is still there: e-mails don't reach the unit through the wireless connection (they only do through WiFi)
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Mar 9, 2011
So I've had my Curve 9300 for about a week, and until now it has been able to receive emails (at least those sent to me gmail account) absolutely fine. As of yesterday 1am, the 30 or so emails sent to my gmail haven't appeared on my Blackberry. If I try to send a message I get the standard 'packet error' message. I've googled for various solutions, but they all seem directed at users with older blackberries, so I haven't been able to use them.
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Sep 27, 2012
Blackberry 9300 Curve. Service interrupted by carrier. Have two email accounts.Can send email from both accounts but only can receive email on one account.
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Apr 11, 2010
I just bought a blackberry Curve, 8530. I had my email set up at the store and even got my blackberry registration email. However, I go to compose an email, and my phone tells me that "no message services are configured". That would be fine, if my email was not already set up, according to my blackberry. I tried going through the whole process again, and then it tells me that my email is already set up. But, it says I can only save a draft, not send, when I'm done.
I owned a pearl before this, but never used many of the features. I would like to be able to use more of them on this phone. I am a bit of an electrical gimp.
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Oct 17, 2011
My curve won't let me write emails...I can receive them, but if I try to answer to an email I can choose the option 'answer' but then I don't have any 'send' button... if I try to send a new message, well I can write it and send it, but then it comes back with a red cross...<I was never able to send a mail.
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Jul 5, 2012
I have 2 email accounts linked to my BlackBerry. I tried using the runaround, but I still cannot receive any emails. It used to work fine.
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Apr 4, 2011
I have recently received my new 8520 and after a few issues finally managed to set up emails. Since then my wife's 8520 has stopped receiving email. She is receiving emails on her ISP web mail and on her Outlook 2003 client on her laptop. All her setting remain the same as before and are the same aas mine (except for the email address)
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Apr 4, 2012
Can receive emails but not respond to them-whys that
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Feb 10, 2012
i received a message from blackberry stating that i needed to validate my password for my email in the balckberry internet service. it has given me instructions on how to do that, however, it's not taking my user name nor my password. so, I tlogged on to blackberry internet services but no where can i find the "email accounts" page! I have got to have my emails thru the weekend..
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